The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 434 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bizzabo shines .
Event Temple shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments and Contact Management/CRM.
Side-by-side ratings based on 434 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 434 |
After analyzing 434 verified reviews, Bizzabo users most value its , while Event Temple users highlight ease of use and fast onboarding, customer support and onboarding help, workflow, task management and sales process automation. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of use and fast onboarding
▾
|
|
|
+
Customer support and onboarding help
▾
|
|
|
+
Workflow, task management and sales process automation
▾
|
|
|
+
Booking views, event diary and pipeline visibility
▾
|
|
| Cons | |
|
−
Customization, templates and document design
▾
|
|
|
−
PMS and Mews integration / room block syncing
▾
|
|
|
−
Reporting, analytics and export flexibility
▾
|
|
How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 247 reviews |
| Large (75-199 rooms) ▾ | — | #1 37 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #1 179 reviews |
| Luxury ▾ | — | #1 107 reviews |
| Branded / Chain ▾ | — | #1 160 reviews |
| Extended Stay ▾ | — | #1 30 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #2 197 reviews |
| Europe ▾ | — | #1 139 reviews |
| Asia Pacific | — | #1 4 reviews |
Choosing between Bizzabo and Event Temple hinges on your hotel’s specific event management needs. Bizzabo champions conference organizers with tools for event websites, ticket sales, and attendee engagement, but it lacks dedicated hotel event features. Event Temple, on the other hand, tailors its platform for hotels and venues, offering extensive sales, event, and CRM capabilities. Which product aligns best with your operational priorities?
While Bizzabo boasts a global presence, it has no recent reviews or ratings to support current decision-making. Conversely, Event Temple has over 300 recent reviews, with a high NPS score of 9.7/10 and a 4.97/5 overall rating. Given the recency and volume of feedback, Event Temple’s data provides a clearer picture of daily usability. Are you ready to prioritize a hotel-focused solution?
Both products aim to facilitate event planning, but their target audiences diverge sharply. Bizzabo is primarily designed for conference and large-scale event organizers, offering tools for website creation, ticketing, and marketing automation. It’s built for events like summits or expos, not specifically for hotel or venue operations.
Event Temple’s focus is on hotels and hospitality groups, with features like CRM, customizable BEOs, e-signatures, and client portals explicitly crafted for hotel sales and event management. It integrates with hotel systems and streamlines internal workflows, making it a better fit for hotel teams managing multiple event types.
Where Bizzabo excels in broad event marketing and attendee engagement, Event Temple emphasizes operational efficiency and sales workflows. Do your hotel’s event needs lean more toward external marketing or internal operations? That choice clarifies which platform is better suited.
If your hotel hosts large conferences, conventions, or public events requiring extensive marketing, ticketing, and attendee engagement, Bizzabo’s platform is the better fit. Its strengths lie in event promotion, networking, and mobile app features, making it ideal for conference centers or hotels targeting external event organizers.
However, if your hotel focuses on group bookings, corporate meetings, weddings, or internal event management, Event Temple’s suite of CRM, customizable templates, and task management tools provide a more tailored solution. Its ability to streamline sales workflows, manage proposals, and reduce administrative burdens makes it the right choice for property-focused event teams.
Hotels with complex internal processes or multiple properties should lean toward Event Temple. Conversely, those looking to attract external event organizers for large public events might find Bizzabo more appealing.
User reviews overwhelmingly favor Event Temple’s interface, with a 4.83/5 ease-of-use rating backed by over 43 recent reviews. Users describe it as intuitive, straightforward, and easy to learn, with onboarding rated at 4.76/5. Many mention that new staff can quickly adopt its features without extensive training.
Bizzabo, however, has no recent reviews or ratings, making it difficult to assess its usability today. Historically, Bizzabo is known for its user-friendly interface, but without current data, its ease of use remains uncertain.
Edge: Event Temple.
Bizzabo’s feature set is not detailed in the source material, and it has no dedicated features exclusive to hotel event management. It focuses on event marketing, ticketing, and attendee engagement, with no mention of CRM, proposal management, or internal workflows.
Event Temple offers 10 unique features, including eSignatures, PCI-compliant payments, customizable BEOs, lead forms, task management, itinerary printouts, contact management, content/file management, floorplanning, and client portals. These directly address hotel and venue needs, enabling comprehensive event and sales management.
For hotel-specific features, Event Temple’s robust toolkit provides clear advantages. Edge: Event Temple.
Event Temple’s support ratings are high, with a 4.87/5 score, and recent reviews praise their responsiveness and onboarding assistance. Customers report prompt, helpful support that makes implementation smoother and ongoing use easier.
Bizzabo lacks recent reviews, so support quality cannot be assessed. Historically, Bizzabo has been recognized for its customer service, but without current data, its support can’t be confidently compared.
Edge: Event Temple.
Event Temple boasts 17 verified integrations, including prominent hotel and hospitality systems like RoomRaccoon, Mews, Cloudbeds, and RMS. It also integrates with hotel-specific platforms, streamlining workflows and reducing double data entry.
Bizzabo offers no verified integrations, limiting its ability to connect with other hotel or event management systems. For your hotel’s operational efficiency, Event Temple’s integrations provide a significant advantage.
Edge: Event Temple.
With over 300 recent reviews, Event Temple’s 4.97/5 rating reflects strong hoteliers’ satisfaction across segments like luxury hotels, branded properties, and independent venues. Customers emphasize its ease of use, support, and feature set.
In contrast, Bizzabo has no recent reviews or ratings, making it impossible to gauge current hotel satisfaction. The existing positive feedback for Event Temple indicates a more reliable choice for hotel users.
Edge: Event Temple.
Bizzabo’s pricing details are unavailable, indicating it may require tailored quotes, often typical of enterprise event platforms. Its lack of a freemium or trial option suggests higher upfront costs or custom packages.
Event Temple charges a straightforward $400 monthly base fee, with no free tier or trial, and no mention of additional implementation fees. This transparent pricing makes budgeting easier for hotels seeking predictable expenses.
Not ideal if your hotel primarily manages internal meetings, small group bookings, or lacks the need for large-scale attendee marketing. It’s also less suitable if you prefer a hotel-specific event management platform with CRM and proposal features.
Not ideal if your hotel’s main focus is external marketing or large public events that rely heavily on marketing automation. It’s also less suitable for properties that do not require comprehensive CRM or internal sales tools.
Event Temple is a hotel-centric, feature-rich platform with recent high ratings, extensive integrations, and dedicated support. It addresses the core needs of hotel sales, event management, and CRM, making it a practical choice for property teams.
Bizzabo, while strong in conference marketing and external event promotion, lacks recent hotel-focused reviews and essential integrations. Its limited hotel-specific features and absence of recent support or usability data make it less suitable for typical hotel event operations.
If your hotel’s priority is internal sales workflows, CRM, and multi-property management, Event Temple is the clear choice. For external marketing, large-scale conference promotion, and attendee engagement, Bizzabo might be appropriate, but only if your team is prepared to handle its limitations.
This comparison provides a clear, data-backed understanding of each platform, helping your hotel make an informed, confident decision aligned with your operational needs.
Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $400/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Prospecting & Lead Gen
|
|
|
| Contact Management/CRM | ||
|
▾
Inquiry Management
|
|
|
| Lead Forms | ||
|
▾
Proposal Management
|
|
|
| Customizable BEO, Proposal and Contract Documents | ||
| eSignatures | ||
| Content & File Management | ||
| Diagramming & Floorplanning | ||
|
▾
Workflow Automation
|
|
|
| Task Management (Tasks & Reminders) | ||
| Client Communication Portal | ||
| Content & File Management | ||
|
▾
Contracts & Approvals
|
|
|
| eSignatures | ||
| Customizable BEO, Proposal and Contract Documents | ||
| Contact Management/CRM | ||
| Diagramming & Floorplanning | ||
|
▾
Communication & Collaboration
|
|
|
| Client Communication Portal | ||
| Itinerary Printouts | ||
| Content & File Management | ||
| Attendee Messaging | ||
| Contact Management/CRM | ||
|
▾
Payments & Compliance
|
|
|
| PCI Compliant Payments | ||
|
▾
Attendee Management
|
|
|
| Event Checkin Management | ||
| Contact Management/CRM | ||
| Meal Planning | ||
| Seating Management | ||
|
▾
Event Planning
|
|
|
| Meal Planning | ||
| Seating Management | ||
| Diagramming & Floorplanning |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."
No published case study for this goal yet.
"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."
What hoteliers love
A dominant positive is that Event Temple is considered intuitive, easy to learn and suitable for both new and experienced hotel staff. Reviewers often... A dominant positive is that Event Temple is considered intuitive, easy to learn and suitable for both new and experienced hotel staff. Reviewers often connect this usability to faster onboarding, smoother team adoption and less training overhead, which matters for small sales teams and multi-property groups.
Support is a major differentiator in these reviews: users repeatedly praise responsive, knowledgeable and hands-on help during implementation and dail... Support is a major differentiator in these reviews: users repeatedly praise responsive, knowledgeable and hands-on help during implementation and daily use. This support is often described as a reason teams can adopt Event Temple successfully, especially when dealing with integrations, configuration questions or process changes.
Many reviewers say Event Temple improves accountability by keeping tasks, follow-ups and booking steps organized across departments. They like automat... Many reviewers say Event Temple improves accountability by keeping tasks, follow-ups and booking steps organized across departments. They like automated reminders and workflows, but also want more powerful assignment logic, better calendar views, and smoother task handling so teams can manage larger volumes without repetitive manual actions.
Where hoteliers push back
Users value how much Event Temple can be tailored, from custom documents and workflows to property-specific templates and intake forms. At the same ti... Users value how much Event Temple can be tailored, from custom documents and workflows to property-specific templates and intake forms. At the same time, many want more design flexibility, easier editing after data is populated, better multilingual support and fewer manual workarounds when adapting documents to hotel standards.
Reviewers frequently say Event Temple saves time when it syncs with PMS tools, especially Mews, but this is also one of the most common pain points. M... Reviewers frequently say Event Temple saves time when it syncs with PMS tools, especially Mews, but this is also one of the most common pain points. Many mention bumpy, one-way or incomplete syncing for room blocks, rates, occupancy, postings and updates, creating manual re-entry and risking errors in hotel operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bizzabo and Event Temple share many core Event Management Software features, but each has unique capabilities. Bizzabo offers 0 verified integration partners, while Event Temple offers 19. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Event Temple leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bizzabo: No. Event Temple: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bizzabo has an HT Score of 0 and Event Temple has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property