Compare Blackbell (formerly Hotelcloud) vs Eleanor vs Flexkeeping - Automation Suite

Compare Blackbell (formerly Hotelcloud) vs Eleanor vs Flexkeeping - Automation Suite

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs Eleanor vs Flexkeeping - Automation Suite. Find out which Concierge Software is right for you based on realtime data from 211 verified hotelier reviews across 24 countries.

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked

Eleanor

94

Flexkeeping - Automation Suite

87

Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

Eleanor

186 verified reviews

Flexkeeping - Automation Suite

25 verified reviews

Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

Eleanor

97%

Flexkeeping - Automation Suite

99%

Ease of Use

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

Flexkeeping - Automation Suite

5

ROI

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

Flexkeeping - Automation Suite

4.8

Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

Eleanor

4.8

Flexkeeping - Automation Suite

4.8

Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Eleanor

4.9

Verified Customer Support

Flexkeeping - Automation Suite

4.9

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

Eleanor

Flexkeeping - Automation Suite

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Flexkeeping - Automation Suite

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Eleanor

Eleanor

vs.

Flexkeeping

Take recommendations quiz

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%

Motels - 0%

Hostels - 0%

Eleanor

Resorts - 64%

Luxury Hotels - 16%

Other - 1%

Flexkeeping - Automation Suite

Resorts - 28%

City Center Hotels - 16%

Branded Hotels - 12%

Featured clients

-

Eleanor

Flexkeeping - Automation Suite

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Blackbell (formerly Hotelcloud)

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Eleanor

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Flexkeeping - Automation Suite

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Eleanor

Eleanor

vs.

Flexkeeping

1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Easy access to all the bookings for the outlets.

F&B Coordinator from Kottefaru (Maldives)

Flexkeeping - Automation Suite

How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping

Assistant General Manager from Oslo (Norway)

Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Hassle Free Reservation System

FBM

Flexkeeping - Automation Suite

Best company to support and improve your service and guest experience

Senior Sales Manager

Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Excellent Mobile App

FOM from (Maldives)

Flexkeeping - Automation Suite

All is really confortable to handle

Managment

References

-

Eleanor

Eleanor doesn’t have any references available

Flexkeeping - Automation Suite

Flexkeeping doesn’t have any references available

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)

View all integrations (2)

Eleanor

Property Management Systems (3) Booking Engine (1) Channel Managers (1)

View all integrations (4)

Flexkeeping - Automation Suite

Property Management Systems (13) Hotel Management Software (7) Guest Messaging Software (4)

View all integrations (25)

Recent Company Updates

-

Eleanor

Eleanor doesn’t have any recent company updates

Flexkeeping - Automation Suite

ISS Norway Digitizes Outsourced Housekeeping With Flexkeeping

Flexkeeping by Mews Set to Launch Advanced Capabilities in 2026

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

3 years ago

Flexkeeping - Automation Suite

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

3 years ago

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