More Satisfaction, Less Glitches
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Flexkeeping - Automation Suite
4.9 (25 REVIEWS)
HT Score
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Flexkeeping - Automation Suite
Ranked 3 (out of 41) in Concierge Software
Connects all your departments to manage guest requests with ease.
97% recommended by 211 hotels
What is Flexkeeping?
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping (Guest Service) is a digital housekeeping and operations management platform designed specifically for the hospitality industry. It enables properties to efficiently create, assign, prioritize, and monitor both individual and communal tasks, ensuring that everything is completed seamlessly. Additionally, the platform allows for the detailed recording, tracking, and management of lost and found items, ensuring their safe return to owners. With Flexkeeping (Guest Service), properties can streamline their operations, improve staff coordination, and deliver superior guest experiences, all while tracking task progress in real-time.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"Create, assign, prioritize, and monitor individual or communal tasks to ensure completion. Record, track, locate, and manage everything lost & found on your property to guarantee its safe return."
FAQs
Features
Branding & Customization
4/5 features
Logistics & Fulfillment
4/5 features
Vendor Management
4/5 features
Guest Communication
4/5 features
Q2 '26 Concierge Software Survey Insights
Is Flexkeeping a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 5
Mid-sized
90%
(295)
Actabl is a top Concierge Software pick among mid-sized hotels on HotelTechReport because hoteliers point to guest itineraries that can be updated and shared in minutes, keeping concierge details, reservations, and follow-up in one place.
#1
of 4
Large
90%
(250)
Actabl is a top Concierge Software pick among large hotels on HotelTechReport, because hoteliers like the “Local” tab and the way it keeps itineraries, vendors, and contacts in one place for shift-to-shift handoff.
Mid-sized
90%
(295)
#1
of 5
Actabl is a top Concierge Software pick among mid-sized hotels on HotelTechReport because hoteliers point to guest itineraries that can be updated and shared in minutes, keeping concierge details, reservations, and follow-up in one place.
Large
90%
(250)
#1
of 4
Actabl is a top Concierge Software pick among large hotels on HotelTechReport, because hoteliers like the “Local” tab and the way it keeps itineraries, vendors, and contacts in one place for shift-to-shift handoff.
Rank
Hotel type
Popular alternatives
#1
of 4
Luxury Hotels
90%
(534)
Actabl is a top Concierge Software pick among luxury hotels on HotelTechReport because hoteliers value the itinerary builder that keeps guest plans, notes, and daily follow-up in one place. They call out clear “quick snapshot” views and printable itineraries for guests.
#1
of 3
Airport/Conference Hotels
88%
(176)
Actabl is a top Concierge Software pick among conference hotels on HotelTechReport, with hoteliers singling out its guest itineraries and reminders for keeping requests, reservations, and follow-up in one place.
#1
of 4
Bed & Breakfast & Inns
91%
(215)
Actabl is a top Concierge Software pick among Bed-N-Breakfast on HotelTechReport, with reviewers praising guest itineraries that print a clear day-by-day agenda and keep reservations and requests organized for arriving guests.
Luxury Hotels
90%
(534)
#1
of 4
Actabl is a top Concierge Software pick among luxury hotels on HotelTechReport because hoteliers value the itinerary builder that keeps guest plans, notes, and daily follow-up in one place. They call out clear “quick snapshot” views and printable itineraries for guests.
Airport/Conference Hotels
88%
(176)
#1
of 3
Actabl is a top Concierge Software pick among conference hotels on HotelTechReport, with hoteliers singling out its guest itineraries and reminders for keeping requests, reservations, and follow-up in one place.
Bed & Breakfast & Inns
91%
(215)
#1
of 4
Actabl is a top Concierge Software pick among Bed-N-Breakfast on HotelTechReport, with reviewers praising guest itineraries that print a clear day-by-day agenda and keep reservations and requests organized for arriving guests.
Rank
Region
Popular alternatives
#1
of 4
Europe
94%
(50)
Actabl is a top Concierge Software pick among Europe on HotelTechReport, with hoteliers praising the itinerary function that turns bookings into a guest-facing rundown and keeps daily concierge plans in one place.
Europe
94%
(50)
#1
of 4
Actabl is a top Concierge Software pick among Europe on HotelTechReport, with hoteliers praising the itinerary function that turns bookings into a guest-facing rundown and keeps daily concierge plans in one place.
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
Free AI-Powered Report
Want to find out if Flexkeeping - Automation Suite is a good fit for your hotel?
Get a free AI analyst report with ranked recommendations, real operator reviews, and pricing benchmarks tailored to your property.
Takes 2 min · No credit card needed
Click to unlock
Flexkeeping Reviews Summary
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping - Automation Suite is the #2 most trending product in the Concierge Software category (out of 41) and the #118 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Flexkeeping Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Flexkeeping to Top Alternatives
One single system to manage your resort's daily operations.
Crave AI is a robust platform enabling natural language AI bots with either text or voice input, with a wide range of applications. The platform allows for rapid development and implementation of natural language AI to bring new functionality and efficiency to your clients.
Want to find out if Flexkeeping is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Assistant General Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
9 months ago
For the first time, every department is using the same system. Housekeeping, reception, maintenance, F&B, even events. Everyone is connected.
Norway
Norway
Assistant General Manager
X-Large Hotel
10
We automated 13,778 tasks in 3 Months With Flexkeeping
Director of Tech Hotel Openings & Systems from 200 to 499 room Boutique in Copenhagen (Denmark)
Verified
9 months ago
We automated 13,700 tasks, which gave back nearly 150 hours to our team to spend focusing on the guest experience.
Denmark
Denmark
Director of Tech Hotel Openings & Systems
Large Hotel
9
Implementing Flexkeeping during opening process
Project Manager Hotel Operations from 500+ room in Katwoude (Netherlands)
Verified
9 months ago
The implementation of Flexkeeping went really smooth and we are in close contact to make sure the newly renovated hotel runs smoothly with a new system. During a pre-opening process it is hard to start with a new operating system, but with good collaboration together with the Flexkeeping team we are making the utmost out of the app.
Netherlands
Netherlands
Project Manager Hotel Operations
X-Large Hotel
10
Very Good Experience
Operations Manager from 50-74 room Branded Hotel in (Iceland)
Verified
12 months ago
The app is very user friendly and it shows that it was done with people that worked in the area, what the hotels need for each situation making very reliable and user friendly. The customer support is also very good, being very fast the resolution or at least a feedback when the resolution is not possible immediately.
Iceland
Iceland
Operations Manager
Mid-Sized Hotel
10
Flexkeeping Sets the Standard!
Executive Housekeeping Manager from 50-74 room Extended Stay & Serviced Apartment in Adelaide (Australia)
Verified
2 years ago
All three of our properties, Miller, Franklin and Frome Apartments has taken its hospitality game to an entirely new level with Flexkeeping. This housekeeping software is nothing short of outstanding. From seamless task management to impeccable communication, Flexkeeping has transformed the way we operate. Gone are the days of manual assign...
Australia
Australia
Executive Housekeeping Manager
Mid-Sized Hotel
10
FLEXKEEPING ITS A GREAT¡
Supervisor Rooms Selina PERU from 75-99 room Boutique in Miraflores (Peru)
Verified
3 years ago
We optimize process and cost, We can to know all process Houeskeeping, Maintence and other for app. The information is fast and snapshop
Peru
Peru
Supervisor Rooms Selina PERU
Mid-Sized Hotel
10
Essential for Housekeeping & Maintenance
Director from 10 to 24 room Bed & Breakfast & Inn in Wilmington (United States)
Verified
3 years ago
Love the forward planning showing when staff are available/not available and rostering based on demand
Ease of use for all staff from mobile phones, paperless, instant communications between teams
Cost tracking on linen, amenities and room supplies
United States
United States
Director
Small Hotel
10
Excellent Experience with Flexkeeping, very flexible and willing to adjust
Manager Luxury Division from 500+ room Boutique in Rovinj (Croatia)
Verified
3 years ago
- Very good software solution, easy to use for all level employees, goo value for money
- Biggest advantage is their flexibility and willingness to customize and adjust to the needs of the property/company.
- Solved and covers and improved our entire internal communication
Croatia
Croatia
Manager Luxury Division
X-Large Hotel
9
Efficient and user friendly
Operations Manager from 25-49 room Boutique in London (United Kingdom)
Verified
4 years ago
Flexkeeping is great because it connects maintenance, housekeeping and reception on a single platform in order to ensure proper and easy management. Great for Head of Departments to measure service delivery efficiency.
United Kingdom
United Kingdom
Operations Manager
Small Hotel
10
Best company to support and improve your service and guest experience
Senior Sales Manager from 100 to 199 room Boutique in London (United Kingdom)
Verified
4 years ago
All their products are very user friendly and easy to adapt.
Specially for Housekeeping and Maintenance it gives speed and accuracy to the entire process.
It is easy to implement, to give training to employees and it clearly improved the service we provide to our guests.
United Kingdom
United Kingdom
Senior Sales Manager
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Showing all answers to: "What does this product or service do well?"
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Flexkeeping keeps the operations team fully up to date by turning guest requests, like Oaky upsells, into clear tasks that won’t be overlooked. It gives staff straightforward instructions, reduces confusion, and helps ensure guests get exactly what they expect.
Flexkeeping does an excellent job automating day-to-day hotel operations across housekeeping, maintenance, and guest service. Tasks trigger instantly from live events — whether a room becomes clean, a guest requests something, or maintenance needs arise — and get routed to the right team without manual effort.
With a solution like the hotel operations platform, not only have they managed to increase savings on a financial and time perspective, but their product also boosts the employees' productivity, enabling them to take care of their customers in ways that matter
With a solution like the hotel operations platform, not only have they managed to increase savings on a financial and time perspective, but their product also boosts the employees' productivity, enabling them to take care of their customers in ways that matter
Question:
What differentiates this product or service from the competition?
Answer:
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Showing all answers to: "What differentiates this product or service from the competition?"
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Flexkeeping really shines in how simple it makes day-to-day hotel work. The tool feels natural for teams, so they pick it up quickly. What makes them especially strong is how well they connect with systems like Oaky and Mews. When everything talks to each other, upsells and guest requests move into the operation without anyone needing to chase things manually.
Flexkeeping stands out because it blends intelligent automation with strong team-enablement features. Its AI-supported collaboration tools help multicultural, multilingual teams communicate easily, while its forecasting, analytics, and performance dashboards give management clear visibility into operational health and profitability.
The amount of care and energy they put into making sure that all users have the training they need to use the product as efficiently and effectively as possible is what I believe differentiates them from the competition
The amount of care and energy they put into making sure that all users have the training they need to use the product as efficiently and effectively as possible is what I believe differentiates them from the competition
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Go with Flexkeeping if you want your team to stay aligned and tasks to be handled reliably. It’s a great choice for hotels that want smoother operations and happier guests without adding extra work for staff.
To get the most out of Flexkeeping, lean into its automation from day one. The platform is strongest when it’s configured to mirror your real processes, allowing its intelligent routing and performance insights to work at full capacity. Once set up, you’ll see smoother team coordination, fewer missed tasks, and a clearer view of where your hotel can gain efficiency and profitability.
A lot of the people who work at flexkeeping were previously in roles in the hospitality industry. One advice would be to be as open and transparent about what you need as they will be very understanding and are willing to offer you the best support possible
A lot of the people who work at flexkeeping were previously in roles in the hospitality industry. One advice would be to be as open and transparent about what you need as they will be very understanding and are willing to offer you the best support possible
Recommended by
Allison Irish
Sales Manager
@
Oaky
Polina Fleminga
Marketing specialist
@
Oaky by Plusgrade
Nadia Petropoulou
Director, Partnerships
@
Cloudbeds
Yumiko Pagnoux
Partner Associate
@
Mews
Yumiko Pagnoux
Partner Associate
@
Mews
Allison Irish
Sales Manager
@
Oaky
Polina Fleminga
Marketing specialist
@
Oaky by Plusgrade
Nadia Petropoulou
Director, Partnerships
@
Cloudbeds
Yumiko Pagnoux
Partner Associate
@
Mews
Yumiko Pagnoux
Partner Associate
@
Mews
Elizabeth Lewis
Senior Partner Marketing Manager
@
Mews
Elizabeth Lewis
Senior Partner Marketing Manager
@
Mews
Tobias Roelen-Blasberg
Co-Founder
@
Mara Solutions
Jaime Rivera
Partner Manager
@
Mews
Kevin Lowry
Global Partnerships
@
Canary Technologies
Karina Zaynagabdinova
Customer Experience Manager
@
Hoteza
Thibault Gence
Partnerships Manager
@
apaleo GmbH
marko racic
CEO
@
Unlimited communication d.o.o.
Nadia Petropoulou
Partnerships Manager
@
Cloudbeds
Are you a consultant or vendor that recommends Flexkeeping?
Leave a recommendation
Flexkeeping Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
Canary Technologies
96% recommended by 2566 hotels |
Upselling Software
|
|
Cloudbeds
91% recommended by 1878 hotels |
Channel Managers
+3 more |
|
Mews
92% recommended by 1014 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Flexkeeping yet.
Duve
94% recommended by 599 hotels |
|
|
RoomRaccoon
96% recommended by 572 hotels |
Property Management Systems
|
|
RMS
86% recommended by 403 hotels |
Hotel Management Software
|
|
MARA Solutions
97% recommended by 355 hotels |
Reputation Management
|
|
roommaster
89% recommended by 225 hotels |
Hotel Management Software
|
|
This integration hasn’t been verified by Flexkeeping yet.
Guestnet
95% recommended by 159 hotels |
|
|
Planet
78% recommended by 125 hotels |
Property Management Systems
|
Support
Verified Support
Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
This email may be incorrect
Our check detected that this address may have been entered incorrectly. Please confirm or correct it before we continue:
This looks like it may contain a typo.
Get Your Free AI Analyst Report
Custom recommendations tailored to your property
Trusted by
