Compare Blackbell (formerly Hotelcloud) vs Eleanor vs TourDesk

Compare Blackbell (formerly Hotelcloud) vs Eleanor vs TourDesk

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs Eleanor vs TourDesk. Find out which Concierge Software is right for you based on realtime data from 187 verified hotelier reviews across 13 countries.

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked

Eleanor

94

TourDesk

unranked

Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

Eleanor

186 verified reviews

TourDesk

1 verified reviews

Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

Eleanor

97%

TourDesk

100%

Ease of Use

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

TourDesk

5

ROI

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

TourDesk

5

Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

Eleanor

4.8

TourDesk

Not enough data available

Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Eleanor

4.9

Verified Customer Support

TourDesk

5

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

Eleanor

TourDesk

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

TourDesk

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Eleanor

Eleanor

vs.

TourDesk

TourDesk

Take recommendations quiz

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%

Motels - 0%

Hostels - 0%

Eleanor

Resorts - 64%

Luxury Hotels - 16%

Other - 1%

TourDesk

Luxury Hotels - 100%

Resorts - 0%

Motels - 0%

Featured clients

-

Eleanor

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Blackbell (formerly Hotelcloud)

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Eleanor

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TourDesk

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Custom Price Quote

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Eleanor

Eleanor

vs.

TourDesk

TourDesk

1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Easy access to all the bookings for the outlets.

F&B Coordinator from Kottefaru (Maldives)

TourDesk

Tour Desk

Hotel manager

Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Hassle Free Reservation System

FBM

TourDesk

Tour Desk

Hotel manager

Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Excellent Mobile App

FOM from (Maldives)

TourDesk

Tour Desk

Hotel manager

References

-

Eleanor

Eleanor doesn’t have any references available

-

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)

View all integrations (2)

Eleanor

Property Management Systems (3) Booking Engine (1) Channel Managers (1)

View all integrations (4)

TourDesk

Vacation Rental Software (2) Property Management Systems (1) Hotel Management Software (1)

View all integrations (3)

Recent Company Updates

-

Eleanor

Eleanor doesn’t have any recent company updates

-

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

3 years ago

TourDesk

TourDesk doesn’t have any recent articles

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