TourDesk

5.0 (1 REVIEWS)

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HT Score  
0 out of 100
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What is TourDesk?

Founded in 2013 | Headquarters in Reykjavík (Iceland) | 23 employees
**TourDesk is a tour booking management system designed exclusively for hotels and guesthouses.** It streamlines the process of booking tours, enhancing service quality while significantly reducing front-desk and back-office workload. The platform features an intuitive Agent System that allows hotel staff to efficiently book tours for guests in-person. Additionally, it offers a branded Sales Portal where guests can independently plan and book their own adventures. By providing this dual functionality, TourDesk not only enhances guest satisfaction but also generates automatic revenue for properties. It's free to use and even offers commissions for each sale, aligning its success directly with that of your business.

Capabilities

Upselling Tours and Activities

Book Tours and Activities in 1 minute

Live availability from Suppliers

Customer Support

Add local accommodation providers as sellers

Features

Branding & Customization

4/5 features

Logistics & Fulfillment

4/5 features

Vendor Management

4/5 features

Guest Communication

4/5 features

Available Add-ons & Modules

Agent System

Upselling Software
Used by the front desk staff as a point-of-sale. The Agent System allows the front desk and/or concierge to easily and securely identify, book, and confirm a tour for a guest standing in front of them.

INCLUDED

Sales Portal

Hotel Guest Apps
used by guests to plan their own adventure. The Sales Portal allows you to earn revenue from your guest’s bookings automatically. TourDesk creates a Sales Portal for you and customizes it with your logo and brand colors. You can then simply share the Sales Portal with your guests who then can book their experiences on their own in one location.

INCLUDED

TourDesk Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, TourDesk is the #12 most trending product in the Concierge Software category (out of 30) and the #718 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

TourDesk’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

TourDesk Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TourDesk Average TourDesk

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TourDesk Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Large (1)

Country

  • Iceland
    Iceland
    (1)

Region

  • Europe
    Europe
    (1)
10

Tour Desk

Hotel manager from 100 to 199 room Boutique in Kopavogur (Iceland)

Verified
17 months ago
I had the pleasure of receiving exceptional assistance from both Bryndís and Chus at Tour Desk. Bryndís went above and beyond in creating outstanding content for us, which truly enhanced our experience. It's clear that Tour Desk is incredibly fortunate to have such talented individuals managing the solution. Their dedication and expertise m...
Country Iceland
Hotel manager
Large Hotel
  • 1

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TourDesk Integrations

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Support

Unverified

TourDesk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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