Compare Blackbell (formerly Hotelcloud) vs Eleanor vs Voice AI (By Crave Interactive)

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

0 reviews
Eleanor

Eleanor

186 reviews
Crave Interactive

Voice AI (By Crave Interactive)

1 reviews

Compare Blackbell (formerly Hotelcloud) vs Eleanor vs Voice AI (By Crave Interactive)

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs Eleanor vs Voice AI (By Crave Interactive). Find out which Concierge Software is right for you based on realtime data from 187 verified hotelier reviews across 13 countries.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

Ranked 28 (out of 40)

N/A
0 reviews
View profile
Eleanor

Eleanor

Ranked 2 (out of 40)

4.9
186 reviews
View profile
Crave Interactive

Crave Interactive

Ranked 9 (out of 40)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked HTScore Icon

Eleanor

94 HTScore Icon

Voice AI (By Crave Interactive)

unranked HTScore Icon
Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

Eleanor

186 verified reviews

Voice AI (By Crave Interactive)

1 verified reviews
Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

Eleanor

97%

Voice AI (By Crave Interactive)

100%
Ease of Use

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

Voice AI (By Crave Interactive)

5
ROI

Blackbell (formerly Hotelcloud)

0

Eleanor

4.8

Voice AI (By Crave Interactive)

5
Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

Eleanor

4.8

Voice AI (By Crave Interactive)

Not enough data available
Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Eleanor

4.9

Verified Customer Support

Voice AI (By Crave Interactive)

5

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

Eleanor

Voice AI (By Crave Interactive)

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Eleanor

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Voice AI (By Crave Interactive)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)
vs.
Eleanor
vs.
Crave Interactive

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%
Motels - 0%
Hostels - 0%

Eleanor

Resorts - 64%
Luxury Hotels - 16%
Other - 1%

Voice AI (By Crave Interactive)

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

Eleanor

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eleanor Average Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Crave Interactive Average Crave Interactive

Blackbell (formerly Hotelcloud)

Pricing Available By Request
Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Eleanor

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Voice AI (By Crave Interactive)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Blackbell (formerly Hotelcloud)
vs.
Eleanor
vs.
Crave Interactive
1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Easy access to all the bookings for the outlets.

F&B Coordinator from Kottefaru (Maldives)

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Hassle Free Reservation System

FBM

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Eleanor

Excellent Mobile App

FOM from (Maldives)

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
References
-

Eleanor

Eleanor doesn’t have any references available

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any references available

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Crave Interactive doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)
View all integrations (2)

Eleanor

Property Management Systems (3) Booking Engine (1) Channel Managers (1)
View all integrations (4)

Voice AI (By Crave Interactive)

Property Management Systems (4) Staff Collaboration Tools (4) Guest Messaging Software (3)
View all integrations (13)
Recent Company Updates
-

Eleanor

Eleanor doesn’t have any recent company updates

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent company updates

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent articles
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Backed by 60,000+ verified hotel software reviews
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