The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 126 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
CENTROTEL shines .
Side-by-side ratings based on 126 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 126 | 0 |
After analyzing 126 verified reviews, Blastness users most value its ease of use and user interface, integration with pms and rms, distribution channel management, while CENTROTEL users highlight . Click any theme to see what reviewers say.
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Ease of Use and User Interface
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Integration with PMS and RMS
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Distribution Channel Management
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Dynamic Pricing and Revenue Management
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Customer Support Availability
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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CENTROTEL |
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| Small (10-24 rooms) ▾ | #10 51 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #10 65 reviews | — |
| Large (75-199 rooms) | #34 1 reviews | — |
By Property Type
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CENTROTEL |
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| Boutique ▾ | #13 38 reviews | — |
| Luxury ▾ | #9 55 reviews | — |
| Branded / Chain ▾ | #13 29 reviews | — |
| Extended Stay ▾ | #17 7 reviews | — |
By Region
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CENTROTEL |
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| North America | #22 2 reviews | — |
| Europe ▾ | #6 123 reviews | — |
| Asia Pacific | #24 1 reviews | — |
Choosing between Blastness AI Booking Engine and CENTROTEL hinges on what your hotel needs most. Blastness is a dedicated booking platform crafted to boost direct reservations, while CENTROTEL is a telecommunications management system unrelated to hotel bookings. Since your goal is to optimize online booking, Blastness clearly addresses this core challenge. But how do they compare on usability, features, and support?
Blastness offers an integrated, feature-rich platform with a high user satisfaction rate, whereas CENTROTEL lacks hotel-specific features and reviews, making Blastness the more relevant choice for your hotel’s booking needs.
Blastness and CENTROTEL are fundamentally different in purpose. Blastness is a booking engine designed specifically for hotels, focusing on increasing direct reservations through streamlined booking, dynamic pricing, and distribution management. CENTROTEL, however, is a telecom management system that automates billing and monitors telecommunications, with no direct application for hotel booking.
Blastness’s 118 reviews, with recent activity from 25 users in the last six months, provide a robust and current data set. It scores an impressive 87.9 on the Hotel Tech Report (HTR) scale and a 4.89 out of 5 for ease of use and customer support—indicators of high satisfaction. CENTROTEL has zero reviews, making it impossible to assess its effectiveness or user experience. Given the lack of hotel-centric features and reviews, CENTROTEL doesn't address your booking-related challenges. Are you seeking a platform to directly grow your reservations?
If your hotel needs to increase direct bookings and streamline online distribution, go with Blastness. Its feature set—special offers, abandonment recapture, multi-lingual support, and integrations with major OTAs—makes it a compelling choice for hotels aiming to boost revenue.
If, however, your hotel’s priority lies in managing telecommunications infrastructure, billing, and customer support automation, CENTROTEL might be suitable—though it’s not designed for the hospitality sector. Since your focus is on booking and revenue, Blastness’s 38 proprietary features and proven performance make it the clear winner.
For hoteliers seeking an established, trusted booking engine with recent, positive reviews, Blastness is the recommended choice.
Blastness’s user interface scores 4.89 out of 5, with reviews praising its intuitiveness and straightforward navigation. The onboarding process is rated 4.82 out of 5, indicating most users find it manageable and efficient, with many mentioning how quickly their staff adapted to the system. Support responsiveness is high, although some reviews suggest quicker support during weekends would be beneficial.
CENTROTEL’s usability is unreviewed, and its interface is unspecified. Given its focus on telecommunications, it likely involves a different user experience, not tailored for hotel booking. There’s simply no data to compare, but as a hotelier, you need a platform with proven ease of use.
Edge: Blastness.
Blastness provides 38 unique features tailored specifically for hotels, such as mobile responsiveness, special offers, urgency messaging, abandoned booking recovery, multi-room bookings, rate plan comparisons, and integrations with Google Hotel Ads and TripAdvisor. These features directly enhance booking conversion and revenue.
CENTROTEL offers no hotel-specific features or integrations. Its focus is on telecommunications management including billing, usage monitoring, and AI-driven operational insights, which are irrelevant to your booking process.
For your hotel’s growth, Blastness’s extensive feature set makes it the clear choice.
Edge: Blastness.
Blastness’s customer support scores 4.89 out of 5, with many reviews highlighting its responsiveness and helpfulness. Users appreciate the proactive support, although some mention that 24/7 support would be a valuable addition, especially during weekends.
There are no reviews for CENTROTEL, preventing any assessment of support quality or responsiveness. Given the importance of reliable support in booking platforms, Blastness’s proven track record and positive feedback make it the superior option.
Edge: Blastness.
Blastness integrates with 15 verified partners, including hotelcube, Oracle Hospitality, and TripAdvisor, covering a broad spectrum of distribution and payment solutions. These integrations help streamline operations and maximize booking channels.
CENTROTEL offers no verified integrations or partnerships relevant to hotel booking or distribution. Its integrations are limited to telecom management, which doesn’t serve your hotel’s online reservation ecosystem.
For seamless operation across platforms, Blastness’s integration count and quality give it a significant advantage.
Edge: Blastness.
Blastness’s recent reviews reflect high satisfaction, with a 9.81/10 NPS score and a 98% likelihood to recommend. Hotels across segments—especially city center hotels and resorts—have praised its ease of use, support, and direct booking results.
CENTROTEL has no reviews, so there’s no data on user ratings or hotel segment performance. Without recent feedback, you cannot assess its effectiveness or suitability for your hotel.
Given the strong, recent reviews of Blastness, it clearly rates higher among hoteliers.
Edge: Blastness.
Pricing details for Blastness are not publicly disclosed; it operates on a custom quote basis, typical for enterprise-level SaaS. There’s no free tier or trial information, so costs vary depending on your hotel size and needs.
CENTROTEL’s pricing information is similarly unavailable, and no trial or demo options are listed.
Since both products lack transparent pricing, your best move is to request quotes. However, Blastness’s proven value and recent, high ratings should inform your budget considerations.
Not ideal if:
Edge: Blastness.
Not ideal if:
Edge: Blastness.
Blastness and CENTROTEL serve vastly different purposes. Blastness is a dedicated hotel booking engine built to increase your direct reservations, with a strong recent review base and extensive features. CENTROTEL is a telecommunications management system with no hotel booking capabilities.
Choose Blastness if your priority is growing revenue through direct bookings, streamlining online distribution, and gaining actionable insights. Its recent reviews, high satisfaction, and feature richness make it the clear choice.
CENTROTEL might be suitable if your hotel’s needs revolve around communication infrastructure and telecom automation, but it’s irrelevant for your booking and revenue goals.
In summary, for your hotel’s online booking and revenue growth, Blastness is the proven, focused solution.
According to HTR's product database, Blastness AI Booking Engine and CENTROTEL share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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CENTROTEL |
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| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 26 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
No published case study for this goal yet.
What hoteliers love
While most reviews praise Blastness' user-friendly interface and clear navigation, a few users suggest further simplification. The system's intuitive... While most reviews praise Blastness' user-friendly interface and clear navigation, a few users suggest further simplification. The system's intuitive design is often highlighted as a strength, aiding in streamlined operations and enhancing user experiences.
Blastness is highly commended for its seamless integration with hotel management systems, significantly enhancing online distribution and overall reve... Blastness is highly commended for its seamless integration with hotel management systems, significantly enhancing online distribution and overall revenue. Users report increased direct bookings and improved data management, emphasizing the positive impact on daily operations.
Blastness effectively streamlines channel management, ensuring up-to-date availability and pricing across platforms. Users report optimized distributi... Blastness effectively streamlines channel management, ensuring up-to-date availability and pricing across platforms. Users report optimized distribution and increased visibility, contributing to a rise in direct bookings and revenue.
Where hoteliers push back
Many users appreciate the helpful and responsive support team, but there is a recurring request for 24/7 availability. The support's effectiveness in... Many users appreciate the helpful and responsive support team, but there is a recurring request for 24/7 availability. The support's effectiveness in emergencies is noted, although extended hours, especially weekends, are desired to address urgent issues more promptly.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blastness AI Booking Engine and CENTROTEL share many core Booking Engine features, but each has unique capabilities. Blastness AI Booking Engine offers 15 verified integration partners, while CENTROTEL offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Blastness AI Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness AI Booking Engine: No. CENTROTEL: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 88 and CENTROTEL has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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