Blastness CRS vs. SynXis Central Reservation System:
Which Is Right for You?

The Decision

Choosing between Blastness CRS by Blastness and SynXis Central Reservation System by Aven Hospitality hinges on your hotel’s specific needs, operational scale, and growth plans. Both systems aim to streamline booking management and increase revenue, but they diverge significantly in their implementation, features, and user experience. Blastness is tailored more for independent hotels seeking a full-featured, revenue-boosting platform with high user satisfaction. Will you prioritize a system with more recent reviews and higher ratings?

Blastness offers a comprehensive suite that simplifies daily operations and enhances direct bookings, especially for boutique and city-center hotels. SynXis, on the other hand, is favored for its extensive OTA connectivity and multi-property management, making it ideal for larger hotel groups. But which aligns best with your hotel’s size and growth trajectory?

Is Blastness CRS or SynXis Better for Hotels?

Blastness is designed primarily for independent hotels seeking to control their distribution channels, optimize revenue, and boost direct bookings with less complexity. Its recent review count (15 in the last 6 months) and stellar ratings—100 HTR Score and 4.2/5 overall—reflect strong current support and performance, especially amongst boutique and city-center properties. SynXis, with 50 reviews and an HTR Score of approximately 80.5, appeals to larger hotel groups or chains needing extensive OTA integrations and multi-property oversight.

While Blastness excels in revenue management and digital marketing, SynXis emphasizes broad distribution reach and multi-property control. If your hotel is independent and focused on maximizing direct bookings, Blastness might be the better fit. If you operate a sizable portfolio needing wide OTA reach, SynXis could be more suitable. Are you leaning toward a solution that prioritizes direct control or broad distribution?

Is Blastness CRS or SynXis Easier to Use?

Blastness scores a remarkable 4.89/5 for ease of use, with onboarding rated at 4.94/5, supported by recent reviews emphasizing its intuitive interface and professional support. Users highlight how quickly new staff can adopt the platform, and the learning curve appears minimal even for complex revenue management tasks. SynXis, rated at 4.38/5, also enjoys high marks for usability, especially among multi-property users, but some reviews note occasional delays in system updates and longer onboarding times—particularly for new users or those managing multiple properties.

Edge: Blastness.

Which Has Better Features: Blastness or Aven Hospitality?

Blastness offers 14 shared features plus 4 features unique to its system, including metasearch connectivity, cancellation policies, a mobile app, and a reporting dashboard. These tools directly support revenue growth and operational efficiency, especially for independent hotels. Aven Hospitality’s SynXis provides 14 shared features as well, but only 2 exclusive features: guest profiles and call center functionality.

While SynXis’s core features are extensive, Blastness’s added features focus on direct marketing and analytics, giving your team better control over digital distribution. For feature depth and specialized tools, Blastness edges out.

Edge: Blastness.

Which Has Better Customer Support: Blastness or Aven Hospitality?

Blastness’s customer support scores a near-perfect 4.9/5, with reviews describing the team as responsive, professional, and proactive. Hotel operators praise their ongoing training, immediate assistance, and detailed support, which many consider essential for smooth daily operations. SynXis, rated at 4.07/5, has mixed reviews—some praise their support, but others report delays, system outages, and slow resolutions, particularly as system complexity grows.

Given recent reviews and ratings, Blastness clearly has the edge for support.

Edge: Blastness.

Which Has More Integrations: Blastness or Aven Hospitality?

Blastness is verified with 15 integration partners, including industry staples like hotelcube, Duetto, and innRoad. Aven Hospitality boasts a broader network with 80 verified partners, including major PMS, RMS, and channel managers. Shared integrations include Oracle Hospitality, hotelcube, and Duetto, but Aven Hospitality’s larger partner list includes additional specialized solutions like Profitroom, WebRezPro, and Lighthouse.

While Aven Hospitality offers more extensive connectivity, Blastness’s focus on vital channel management integrations supports independent hotels well. For simpler, targeted integrations, Blastness is sufficient; for broader property management needs, Aven Hospitality leads.

Edge: Aven Hospitality.

Which Do Hoteliers Rate Higher: Blastness or Aven Hospitality?

Blastness, with its recent 15 reviews, scores an impressive 100 HTR Score and a 99% likelihood to recommend, primarily from boutique and city-center hotels. Its reviews emphasize ease of use, excellent support, and a comprehensive feature set. SynXis has 50 reviews with an overall rating of 4.2/5, and an HTR Score around 80.5, with independent hotels rating it slightly lower at 3.67/5.

Given the recency and volume of Blastness’s reviews, it’s the stronger performer across hotel segments.

Edge: Blastness.

How Much Do Blastness and Aven Hospitality Cost?

Blastness charges a flat rate of $600 per month without additional implementation or setup fees. Aven Hospitality’s SynXis system costs $400 per month, also without extra fees, making it slightly cheaper but possibly lacking some of Blastness’s dedicated features.

Pricing alone isn’t the full story—Blastness’s higher cost is justified by its richer feature set and recent positive reviews.

What Type of Hotel Should Use Blastness?

• Hotels that want a highly intuitive reservation and revenue management system.
• Independent or boutique hotels seeking to increase direct bookings.
• Properties focusing on digital marketing and online visibility.
• Hotels with a smaller or mid-sized portfolio needing robust revenue tools.
• Teams that value personalized support and ongoing performance monitoring.

Not ideal if your hotel relies heavily on GDS or OTA distribution without a focus on direct bookings.

What Type of Hotel Should Use Aven Hospitality?

• Larger hotel groups managing multiple properties simultaneously.
• Hotels that prioritize extensive OTA connectivity and distribution reach.
• Properties seeking a centralized control over rates, availability, and inventory.
• Teams that need a broad network of integrations with PMS, RMS, and other systems.
• Hotels with a focus on consistency across channels and operational stability.

Not ideal if your hotel is small or independent, and your main goal is boosting direct bookings with minimal complexity.

The Bottom Line for Hotels

Blastness is a full-featured CRS built for independent hotels looking to grow direct bookings and revenue. Its recent reviews and high ratings reflect strong user satisfaction, ease of use, and excellent support. SynXis by Aven Hospitality, while offering broader integrations and multi-property management, is more suited for large hotel groups with complex distribution needs.

If you seek a system that delivers immediate value and high user approval, Blastness is the clear choice. For extensive distribution networks and multi-property control, SynXis remains a solid option but with a less consistent recent review profile.

In conclusion, for most hotels—particularly independents and boutique properties—Blastness provides a more reliable, feature-rich, and highly-rated solution. Consider your hotel’s size, distribution needs, and growth plans to make the best choice.