Amadeus – Web Solutions vs. Blastness Website Design:
Which Is Right for You?

The Decision

Choosing between Amadeus – Web Solutions by Amadeus and Blastness Website Design hinges on your hotel's specific needs, resources, and growth ambitions. Both aim to improve your online presence, but they approach this goal differently. Amadeus, a veteran in the industry with a narrow focus on hotel websites, excels in global distribution and OTA channel management. Blastness, meanwhile, offers a broader suite of features aimed at boosting direct bookings and online visibility through proprietary technology and design.

Both products have unique strengths and weaknesses, but your decision should depend on whether your priority is a trusted, distribution-heavy platform or a versatile, conversion-focused website solution. Do you need a site that integrates seamlessly with extensive booking networks, or one that maximizes direct customer engagement?

Is Amadeus or Blastness Better for Hotels?

Amadeus’s website solutions are built exclusively for hotels, emphasizing security, conversion, and multi-property management, backed by a long-standing industry presence since 1987. In contrast, Blastness’s platform is younger but more specialized in generating direct bookings, boasting a recent high score of 79.75 on HotelTechReport with 36 reviews, five of which are recent and highly positive.

While Amadeus offers a closed-source Content Management System (CMS) tailored for multi-property groups, its review count remains low, limiting the confidence in its current performance. Blastness, with over 30 reviews in the last six months, benefits from more recent data supporting its ease of use and support quality—making it the more reliable choice for hotels prioritizing ongoing support and modern features.

Amadeus vs Blastness: Which Should Your Hotel Choose?

If your hotel requires a platform that is deeply integrated with global distribution channels and extensive OTA management, go with Amadeus. Its unmatched network of 104 verified partners, including major OTAs and global marketplaces, makes it ideal for upscale, multi-property, or international hotels aiming for broad demand generation.

Alternatively, if your hotel focuses on boosting direct bookings, improving online visibility, and modern website engagement, Blastness is the better fit. Its highly rated customer support (4.86/5), recent reviews, and a suite of proprietary features designed explicitly for conversion make it suited for boutique, city-center, or smaller properties aiming for a digital-first strategy.

Is Amadeus or Blastness Easier to Use?

Ease of use is a critical factor, especially for teams with limited technical resources. Amadeus scores only 3/5 for ease of use, with reviews describing the platform as complex and difficult to navigate, often requiring significant training and ongoing support. Users report that their staff find it challenging to accomplish simple tasks and lament the lack of dedicated web support.

Blastness, on the other hand, boasts a 4.81/5 rating for ease of use, with reviews praising its intuitive interface, drag-and-drop page builder, and mobile-first design. Its onboarding process is highly rated (4.71/5), and users find it straightforward to adapt, even without technical backgrounds. Edge: Blastness.

Which Has Better Features: Amadeus or Blastness?

Amadeus offers 11 shared features, primarily focused on distribution, channel management, and booking engine capabilities. Unique features include global OTA connectivity and a dedicated booking engine optimized to upsell and reduce booking load times. However, it lacks additional website-specific functionalities.

Blastness provides 19 features in total, including 8 exclusive ones such as storefront/voucher functionality, SEO plugins, social media integrations, ADA compliance, and a drag-and-drop page builder. These features directly enhance website engagement, visibility, and guest experience, making Blastness more versatile for a hotel aiming to control and optimize their digital presence.

Edge: Blastness.

Which Has Better Customer Support: Amadeus or Blastness?

Customer support ratings strongly favor Blastness, which scores 4.86/5 based on recent reviews, with hoteliers describing their support as proactive, knowledgeable, and responsive. One reviewer states, “Blastness has proven to be a genuine game-changer for our revenue strategies,” highlighting strategic guidance and technical support.

Amadeus scores only 2.67/5, with reviews criticizing slow responses, unhelpful account managers, and platform complexity. Hoteliers report frustration with ongoing issues and a lack of dedicated web support, making Blastness the clear leader here. Edge: Blastness.

Which Has More Integrations: Amadeus or Blastness?

Amadeus has a significant edge with 104 verified partners, including industry giants like Oracle Hospitality, Mews, and RevControl. Its integrations span PMS, revenue management, distribution, and digital marketing, offering a comprehensive ecosystem.

Blastness, with 15 verified partners, focuses on key integrations such as hotelcube, InnRoad, and Vertical Booking. While its partner network is smaller, it covers essential hotel tech needs efficiently, especially for properties aiming to reduce OTA reliance.

Edge: Amadeus.

Which Do Hoteliers Rate Higher: Amadeus or Blastness?

Blastness outperforms Amadeus in recent reviews, with a 9.64/5 NPS score and 96% likelihood to recommend, reflecting high satisfaction among users. Hoteliers across boutique and city-center segments praise its ease of use, support, and tangible results in increasing direct bookings.

Amadeus, with a 5.67/5 NPS score and 57% likelihood to recommend, has very limited data and only three reviews—one of which describes a frustrating experience. Given the recent data, Blastness is the more highly-rated product. Edge: Blastness.

How Much Do Amadeus and Blastness Cost?

Pricing details for both products are not publicly available, with no free tiers or trials listed. Your hotel should contact each vendor directly for tailored quotes, though Blastness’s transparent pay-for-performance model (only paying for converted bookings) suggests strong value for direct booking-focused properties.

What Type of Hotel Should Use Amadeus?

• Hotels that prioritize extensive distribution and global OTA connectivity.
• Large, multi-property groups seeking centralized management.
• Upscale properties targeting international markets, especially those needing broad visibility.
• Hotels comfortable with complex platforms and willing to invest in integration.

Not ideal if your hotel values ease of use, rapid onboarding, or direct booking enhancement.

What Type of Hotel Should Use Blastness?

• Hotels that want to boost direct bookings and online visibility.
• Boutique, city-center, or smaller properties seeking a user-friendly platform.
• Properties aiming for high website engagement with a focus on conversions.
• Hotels that value dedicated support, strategic guidance, and ongoing optimization.

Not ideal if your hotel relies heavily on OTA distribution or needs deep, complex integrations with global distribution networks.

Blastness Website Design vs Amadeus Web Solutions: The Bottom Line for Hotels

The core difference lies in focus: Amadeus emphasizes distribution, OTA connectivity, and global reach, while Blastness concentrates on website performance, direct bookings, and guest engagement. If your hotel needs broad visibility and multi-property management, Amadeus’s extensive partner network and distribution channels make it the clear choice. For properties looking to control their digital presence, increase direct revenue, and benefit from a highly rated support team, Blastness offers superior features and recent positive reviews.

Choose Amadeus if distribution and global reach are your top priorities, especially for larger, international properties. Opt for Blastness if your goal is to maximize website conversions, enhance online visibility, and simplify digital marketing efforts.

In conclusion, Blastness currently leads in customer satisfaction, ease of use, recent reviews, and features aimed at direct bookings. However, if your hotel’s success depends on comprehensive distribution and multi-channel management, Amadeus remains a strong contender.