The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness stands out with exclusive features like Mail Order Telephone Order (MOTO) Payments and Recurring Payments.
roommaster shines in Ease of Use and Customer Support — especially for bed & breakfast properties (0.0/5).
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Blastness users most value its , while roommaster users highlight support responsiveness and issue resolution, remote access troubleshooting, vendor communication and progress updates. Click any theme to see what reviewers say.
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Support responsiveness and issue resolution
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Remote access troubleshooting
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Vendor communication and progress updates
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| Cons | |
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Payment posting failures and connectivity to Valpay
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Refund processing
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Access and login recovery
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 14 reviews |
| Large (75-199 rooms) | — | #5 1 reviews |
| X-Large (200+ rooms) | — | #5 0 reviews |
By Property Type
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| Boutique ▾ | — | #4 10 reviews |
| Luxury | — | #4 1 reviews |
| Branded / Chain | — | #4 2 reviews |
| Extended Stay | — | #5 0 reviews |
By Region
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| North America ▾ | — | #4 21 reviews |
| Europe | — | #2 2 reviews |
| Asia Pacific | — | #4 0 reviews |
| Middle East | — | #3 0 reviews |
Both BlastnessPay and roommaster Payments aim to simplify and secure hotel payment processing by automating transactions from booking through reconciliation. They address key challenges of handling deposits, pre-authorizations, refunds, and in-person payments, helping your hotel reduce manual workload and improve guest payment experience.
Where they diverge is in market presence and proven reliability. roommaster Payments has 22 user reviews, including two recent ones, providing clear insight into performance and support. BlastnessPay lacks user reviews entirely, offering no direct feedback from hoteliers. Which solution gives your hotel the confidence of tested reliability and support?
If your hotel values a payment solution with a long track record, extensive user feedback, and ongoing improvements based on customer input, roommaster Payments is the stronger choice. Its 22 reviews reflect real-world use across various hotel types, including boutique and resorts, providing transparency into strengths and weaknesses.
Conversely, if your hotel prioritizes advanced payment options like installment plans and integration with a broader European ecosystem, BlastnessPay may be appealing despite the lack of reviews. However, without user ratings, you risk less visibility into potential operational challenges. So, do you want proven reliability or forward-looking features with limited feedback?
roommaster Payments scores 4.32 out of 5 in ease of use, backed by 22 reviews praising its straightforward interface and helpful support during onboarding. Users highlight that staff adoption is facilitated by responsive technical assistance, though some report occasional glitches affecting workflow.
BlastnessPay has no user reviews or ratings to assess ease of use or onboarding experience, leaving you without data on how your team might adapt to the platform. Given this, roommaster Payments clearly offers more confidence in usability and smoother staff adoption.
Edge: roommaster Payments.
roommaster Payments offers nine unique features BlastnessPay lacks, including authorization adjustments, pay by link, gratuity function, partial capture, and comprehensive PCI compliance. These enhance flexibility and security, critical for hotel payment environments. It also supports contactless and 3-D secure payments, streamlining checkouts.
BlastnessPay stands out with its installment plans feature, allowing guests to pay in multiple parts, which is absent in roommaster. Both share four core features, but roommaster’s broader feature set better addresses varied hotel payment needs.
Edge: roommaster Payments.
roommaster Payments receives a 4.45 out of 5 for customer support from 22 reviews, with users praising quick, knowledgeable responses and remote troubleshooting that minimizes downtime. One review noted, “They answer my calls when I have questions and help us resolve issues in a timely manner.”
BlastnessPay has no reviews, so there’s no evidence to evaluate support quality. This absence means you cannot predict how responsive or effective their support might be during critical issues.
Edge: roommaster Payments.
roommaster Payments integrates with 60 verified partners, covering a wide array of hotel tech platforms including Sage, GuestCentric, and M3. This extensive network enables seamless workflows across property management, revenue management, and guest engagement.
BlastnessPay offers 17 integrations, mainly European-focused partners like Asksuite and Mews, plus connectivity with Oracle Hospitality OPERA. While solid, this smaller ecosystem limits options compared to roommaster’s global reach.
Edge: roommaster Payments.
roommaster Payments holds a HT Score of 92.3 and consistently positive recent reviews, including a 90% likelihood to recommend. Its user base spans boutique (16%) and resort hotels (12%), with ratings reflecting satisfaction across segments.
BlastnessPay has no reviews or ratings, so no data exists on hotelier satisfaction or performance in different property types. This lack of feedback makes it difficult to gauge if it meets diverse hotel needs.
Edge: roommaster Payments.
roommaster Payments charges a base price of $300 with no freemium, monthly flat fee, or per-room pricing. BlastnessPay’s pricing is not publicly available, and no free trial exists for either product.
roommaster’s transparent base fee allows for clearer budgeting, whereas BlastnessPay leaves cost details unclear, which could complicate your procurement decision.
Not ideal if:
Not ideal if:
The core difference is that roommaster Payments offers a mature, widely adopted hotel payment system with extensive features, integrations, and proven support, while BlastnessPay is newer with fewer integrations and no user reviews. This gap creates higher risk for BlastnessPay adopters.
Choose roommaster Payments if you want verified performance, user confidence, and a broad feature set including payment flexibility and compliance. Its 22 recent reviews confirm solid industry presence and support reliability.
Choose BlastnessPay if your hotel prioritizes installment payment options and integration with certain European platforms, and you are comfortable with less user feedback and market presence. However, proceed cautiously given the lack of ratings.
For hotels seeking tested stability and comprehensive service, roommaster Payments is the safer, stronger choice.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Workflow Automation
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| Refund Management | ||
| Pre-Authorizations | ||
| Payment Splitting | ||
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Payment Methods
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| Pay by Link | ||
| Gratuity Function | ||
| Partial Capture | ||
| Recurring Payments | ||
| Klarna Installment Plans | ||
| Accepts Apple Pay | ||
| Mail Order Telephone Order (MOTO) Payments | ||
| Accepts Google Pay | ||
| Installment Plans | ||
| Accepts Paypal | ||
| Accepts AliPay | ||
| Accepts WeChatPay | ||
| Accepts Visa | ||
| Accepts American Express | ||
| Contactless Payments | ||
| Accepts Discovery | ||
| Accepts Mastercard | ||
| Accepts Diners Club | ||
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Security & Fraud Prevention
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| Chargeback Management | ||
| Payment Tokenization | ||
| Pre-Authorizations | ||
| 3-D Secure Payments | ||
| PCI Compliance | ||
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Multi-Currency
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| Multi-Currency Settlements | ||
| Dynamic Currency Conversion (DCC) | ||
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Adjustments
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| Authorization Adjustments | ||
| Refund Management | ||
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Hardware
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| Elavon (Credit Card Processing) | ||
| TSYS (Credit Card Processing) | ||
| GlobalPayments (Credit Card Processing) | ||
| Vantiv (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Chase (Credit Card Processing) | ||
| Multi-Processor Gateway |
Unique capabilities
What hoteliers love
Users repeatedly praise Roommaster’s support team for being quick, helpful, and easy to work with when payment or access problems occur. Several revie... Users repeatedly praise Roommaster’s support team for being quick, helpful, and easy to work with when payment or access problems occur. Several reviews note that support can remotely access systems and get hotels back online fast, which reduces downtime and staff effort.
One review notes that remote access to the hotel’s computer was especially helpful because it allowed the issue to be fixed without much staff involve... One review notes that remote access to the hotel’s computer was especially helpful because it allowed the issue to be fixed without much staff involvement. This suggests Roommaster’s support model can reduce on-site disruption when problems are straightforward to diagnose remotely.
Users value being kept informed while fixes are underway, especially when payment issues impact operations. Clear status updates reduce uncertainty fo... Users value being kept informed while fixes are underway, especially when payment issues impact operations. Clear status updates reduce uncertainty for hotel teams and help them manage guest-facing problems more effectively.
Where hoteliers push back
A major theme is that Roommaster sometimes captures or records charges, but the payment does not successfully reach Valpay. Reviewers say this integra... A major theme is that Roommaster sometimes captures or records charges, but the payment does not successfully reach Valpay. Reviewers say this integration gap creates missing payments that require follow-up and correction, adding risk to cash flow and reconciliation.
Roommaster is credited with helping resolve a refund that was not going through, suggesting the platform can be used successfully when issues are fixe... Roommaster is credited with helping resolve a refund that was not going through, suggesting the platform can be used successfully when issues are fixed quickly. The review implies that reliable refund handling matters to hotels because delays can affect guest satisfaction and require staff intervention.
Where the ratings diverge most
It depends on your requirements. BlastnessPay and roommaster Payments share many core Payments Processing Software features, but each has unique capabilities. BlastnessPay offers 17 verified integration partners, while roommaster Payments offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster Payments leads in ease of use at 4.2/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BlastnessPay: No. roommaster Payments: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 0 and roommaster has 90. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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