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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
roommaster Payments
4.5 (6 REVIEWS)
Unranked in Payments Processing Software
Seamless Transactions, Smarter Operations: RoomMaster Payments by InnQuest
88% recommended by 151 hotels
Riley Hotel Group, Ayres Hotel, Seaboard Hotels & 148 others
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This description was generated by AI which analyzed the following sources to summarize a description of roommaster products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
roommaster Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
roommaster Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by roommaster
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommaster's Provided Description:
"roommaster Payments eliminates third-party payment gaps with a fully integrated solution designed specifically for hotel operations, handling everything from deposits to automated reconciliation. Our in-house dispute resolution team typically reduces chargeback losses by up to 40% while automated processing saves 4-6 hours of staff time weekly. Built for hospitality workflows, the system seamlessly manages pre-authorizations, secure card storage, and flexible deposit scheduling within your PMS environment."
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Capabilities
Part of your roommaster PMS
Digital registration
Features
Workflow Automation
Payment Methods
Security & Fraud Prevention
Multi-Currency
Adjustments
Hardware
Recommended by
Achievements
This vendor's trending score is rising, roommaster Payments is the #5 most trending product in the Payments Processing Software category (out of 55) and the #166 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreroommaster has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Roommaster Case Studies
References
"We’ve currently got twenty-five pubs with letting rooms, and we made the decision to change our PMS (to roomMaster Anywhere). This was partly because we needed a platform that would integrate with our till system in order to remove the manual errors we were experiencing, but we also wanted a much more innovative, forward-thinking PMS."
"A highly visual web portal means that tracking occupancy and avoiding double-bookings has never been more straightforward. It also ties in seamlessly with all of the major booking engines and the Global Distribution System."
"The online booking system means that I can be at home with my kids when I need to be, while still taking bookings on a 24/7 basis over my laptop."
"We’ve currently got twenty-five pubs with letting rooms, and we made the decision to change our PMS (to roomMaster Anywhere). This was partly because we needed a platform that would integrate with our till system in order to remove the manual errors we were experiencing, but we also wanted a much more innovative, forward-thinking PMS."
"A highly visual web portal means that tracking occupancy and avoiding double-bookings has never been more straightforward. It also ties in seamlessly with all of the major booking engines and the Global Distribution System."
"roomMaster allowed us the ability to get a view of all our properties at a glance. We're able to check first thing in the morning how each of our properties did the night before. The easy to read dashboard is the first thing you see when you log in and you already have key information in front of you."
""Having used roomMaster for some years, lodge and IT staff would never consider returning to our previous manual process. roomMaster is incredibly user-friendly and easy to learn. New employees master it very quickly. It is completely reliable, there were no transition glitches and it never fails us.""
"InnQuest is an excellent strategic partner for managing hotel properties, ensuring optimum guest satisfaction and producing insightful reports ensuring our operations are properly managed."
"roomMaster allowed us the ability to get a view of all our properties at a glance. We're able to check first thing in the morning how each of our properties did the night before. The easy to read dashboard is the first thing you see when you log in and you already have key information in front of you."
""Having used roomMaster for some years, lodge and IT staff would never consider returning to our previous manual process. roomMaster is incredibly user-friendly and easy to learn. New employees master it very quickly. It is completely reliable, there were no transition glitches and it never fails us.""
"InnQuest is an excellent strategic partner for managing hotel properties, ensuring optimum guest satisfaction and producing insightful reports ensuring our operations are properly managed."
"It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having roomMaster running across all our properties, it really simplifies our accounting and revenue optimization efforts."
"The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems."
"roomMaster allowed us the ability to get a view of all our properties at a glance. We're able to check first thing in the morning how each of our properties did the night before. The easy to read dashboard is the first thing you see when you log in and you already have key information in front of you."
""Having used roomMaster for some years, lodge and IT staff would never consider returning to our previous manual process. roomMaster is incredibly user-friendly and easy to learn. New employees master it very quickly. It is completely reliable, there were no transition glitches and it never fails us.""
"InnQuest is an excellent strategic partner for managing hotel properties, ensuring optimum guest satisfaction and producing insightful reports ensuring our operations are properly managed."
"It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having roomMaster running across all our properties, it really simplifies our accounting and revenue optimization efforts."
"The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems."
""We’ve been able to increase our page ranking with OTAs and boost our online presence overall. It was so hard to manually change those rates before.""
"It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having roomMaster running across all our properties, it really simplifies our accounting and revenue optimization efforts."
"The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems."
"It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having roomMaster running across all our properties, it really simplifies our accounting and revenue optimization efforts."
"The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems."
"It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having roomMaster running across all our properties, it really simplifies our accounting and revenue optimization efforts."
"The bottom-line benefits were quickly apparent. Switching to the roommaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems."
Featured Customers
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Tech Support
Manager from 10 to 24 room in Grand Rapids (United States of America)
I found roomMaster easy to learn for general bookings with just a few hiccups
Sales Manager from 25-49 room Resort in Eminence (United States of America)
Top-Notch Support When It Mattered Most
IT Support from 100 to 199 room Bed & Breakfast & Inn in WestValleyCity (United States of America)
She was very friendly and fast
Front Desk from 25-49 room Bed & Breakfast & Inn in Alfred (United States of America)
Trash software, errors, lack of support - DO BETTER!
AGM from 50-74 room Bed & Breakfast & Inn in Cambridge (United States of America)
Used to be good value but gone downhill now
from 1 to 4 room Branded Hotel in Anaheim (United States of America)
It looks like roommaster is not recommended by any hotels
Check out the top 10 most recommended roommaster alternativesExpert Q&A and Partner Recommendations
Submit Recommendationroommaster hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
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3 weeks ago
Welcome to the New roommaster: Hospitality, Simplified. One Name, One Platform.
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2 months ago
roomMaster Partners with ampliphi to Bring AI-Powered Revenue Optimization to Hoteliers
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5 months ago
innQuest Software Highlights Partnership with Akia to Enhance Guest Engagement in Hospitality
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5 months ago
NUVO Suites Enhances its Guest Experience with roomMaster PMS
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7 months ago
InnQuest Software Celebrates 30 Years of Transforming Hotel Management
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8 months ago
InnQuest to Showcase Advanced Hospitality Solutions at The Hospitality Show 2024 in San Antonio
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10 months ago
InnQuest Software Launches New Website Builder to Enhance Hotel Online Presence
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10 months ago
How Independent Hotels Can Compete with Big Chains Using Technology
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2 years ago
InnQuest Launches roomMaster Payments, Powered by ValPay, For Simple, Transparent Payment Processing
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2 years ago
InnQuest Launches Self Check-In to Speed Up Check-in Process for Hoteliers and Their Guests
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2 years ago
5 Smart Tips To Enhance The Guest Experience At Your Hotel
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3 years ago
InnQuest Earns 'High Performer' Badge From SoftwareSuggest
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3 years ago
InnQuest’s Channel Manager Stayfull Expands to 158 OTA Partners
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3 years ago
What You Can Do To Increase Holiday Occupancy At Your Hotel This Year
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3 years ago
InnQuest Software Launches roomMaster Anywhere, A Next Generation Hotel Management Software, in North America
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4 years ago
InnQuest Software Launches QuickInn, a Mobile Check-in and Digital Key Solution for Hotels
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roommaster has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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