Compare Multi-Channel CRM by Bookboost vs Amadeus – Guest Management Solutions vs Smart Host CRM

Bookboost AB

Multi-Channel CRM by Bookboost

87 reviews
Amadeus

Amadeus – Guest Management Solutions

8 reviews
Smart Host GmbH

Smart Host CRM

169 reviews

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Compare Multi-Channel CRM by Bookboost vs Amadeus – Guest Management Solutions vs Smart Host CRM

Hotel CRM & Email Marketing vendor comparison between Multi-Channel CRM by Bookboost vs Amadeus – Guest Management Solutions vs Smart Host CRM. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 264 verified hotelier reviews across 32 countries.

Bookboost AB

Bookboost AB

Ranked 4 (out of 63)

4.8
87 reviews
View profile
Amadeus

Amadeus

Ranked 18 (out of 63)

4.1
8 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 63)

4.7
169 reviews
View profile

Ratings Summary

HT Score

Multi-Channel CRM by Bookboost

97 HTScore Icon

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

98 HTScore Icon
Popularity

Multi-Channel CRM by Bookboost

87 verified reviews

Amadeus – Guest Management Solutions

8 verified reviews

Smart Host CRM

169 verified reviews
Likelihood to Recommend

Multi-Channel CRM by Bookboost

96%

Amadeus – Guest Management Solutions

81%

Smart Host CRM

93%
Ease of Use

Multi-Channel CRM by Bookboost

4.7

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.7
ROI

Multi-Channel CRM by Bookboost

4.7

Amadeus – Guest Management Solutions

3.6

Smart Host CRM

4.3
Implementation

Multi-Channel CRM by Bookboost

4.6

Amadeus – Guest Management Solutions

3.5

Smart Host CRM

4.7
Customer Support

Multi-Channel CRM by Bookboost

4.8

Verified Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Certificate of Excellence

Multi-Channel CRM by Bookboost

Amadeus – Guest Management Solutions

Smart Host CRM

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Multi-Channel CRM by Bookboost

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
Amadeus
vs.
Smart Host GmbH

Customers

Top 3 Segments

Multi-Channel CRM by Bookboost

Branded Hotels - 28%
Hostels - 15%
Boutiques - 14%

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Smart Host CRM

Resorts - 21%
Luxury Hotels - 21%
Boutiques - 8%
Featured clients

Multi-Channel CRM by Bookboost

Bookboost AB doesn’t have any featured brands available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Multi-Channel CRM by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Bookboost AB
vs.
Amadeus
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Multi-Channel CRM by Bookboost

Bookboost: A Key Player in the Hotel Tech Industry

General Manager from Amsterdam (The Netherlands)

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Very professional. From sales to introduction, implementation, everything was top notch

Direktionsassistentin from Grindelwald (Switzerland)
Most Positive Review

Multi-Channel CRM by Bookboost

Personalized Guest Journey with Ease

Hotellier

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager
Most Critical

Multi-Channel CRM by Bookboost

Personalized Guest Journey with Ease

Hotellier

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Good customer advice, fast processing, modern implementation

Selbstständig from Ischgl (Austria)
References

Multi-Channel CRM by Bookboost

Bookboost AB doesn’t have any references available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Multi-Channel CRM by Bookboost

Property Management Systems (14) Hotel Management Software (7) Hotel Restaurant POS Systems (4)

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Smart Host CRM

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Company Updates

Multi-Channel CRM by Bookboost

Bookboost AB doesn’t have any recent company updates

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles