Multi-Channel CRM by Bookboost

4.9 (30 REVIEWS)

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HT Score  
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Lina, Mano, Tatiana + 13 more experts recommend Bookboost AB

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Multi-Channel CRM by Bookboost

4.9 (30 REVIEWS)

Ranked 5 (out of 60) in Hotel CRM & Email Marketing

Leverage your guest data to increase revenue & deliver amazing experiences

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Bookboost AB has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.9
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Multi-Channel CRM by Bookboost is the #5 most trending product in the Hotel CRM & Email Marketing category (out of 60) and the #142 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Bookboost AB has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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84 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Multi-Channel CRM by Bookboost
Founded in 2016 | Headquarters in Sweden | 32 employees
Elevate your hotel's guest experience with Bookboost's Multi-Channel CRM – a holistic solution designed exclusively for the hospitality industry. Seamlessly effective and user-friendly, this CRM harnesses the power of data to offer a comprehensive understanding of your guests. You will gather all the insights you need to power up your offerings and make data-driven decisions that enhance guest satisfaction. With a visual and clear mapping of the guest journey, you will know what is being sent at every stage of the guest journey and through which channels. With advanced targeting and personalised communications, conversions soar, while automation triggers boost marketing efficiency. Uncover new revenue streams, increase conversions and engage with your guests using the right message on the right channel and at the right time.

Capabilities

Build Clear & Easy Guest Journeys

Create Personalised Audiences & Segmentations

Schedule Campaigns & Forget About Manual Work

Get Insights From Your Data

Recover Data from OTA Bookers & Boost Loyalty

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Available Add-ons & Modules

Online check-in

Contactless Check-in
Implement pre-registration and make your guests’ arrival as smooth as possible, saving time and effort from the first minute.

PREMIUM ADD-ON

Guest Feedback

Guest Surveys & Feedback
Collect feedback and reviews from your guests with less effort, at the right time and through the right channel.

PREMIUM ADD-ON

Digital Interactive Guide

Hotel Guest Apps
An instant and personalised way to communicate relevant things to your guests such as hotel services, announcements, local events, and more.

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

6

Success Stories

7

References

15

Featured Customers

Popularity by Segment

Size

1 | X-Small (1-9 room)

4 | Small (10-24 room)

17 | Medium (25-74 room)

20 | Large (75-199 room)

40 | X-Large (200+ room)

Country

32 | Sweden

21 | Germany

10 | Netherlands

8 | China

5 | Italy

5 | Switzerland

3 | Czech Republic

3 | Japan

2 | Norway

1 | India

1 | Mexico

1 | Indonesia

1 | Austria

Type

36 | Luxury Hotels

34 | Branded Hotels

25 | Hostels

18 | Resorts

10 | Boutiques

9 | City Center Hotels

7 | Extended Stay & Serviced Apartments

4 | Limited Service & Budget Hotels

4 | Vacation Rentals & Villas

2 | Airport/Conference Hotels

1 | Motels

Region

79 | Europe

13 | Asia Pacific

1 | North America

Category

84 | Guest Messaging Software

30 | Hotel CRM & Email Marketing

More Products by Bookboost AB

https://ucarecdn.com/aeaf2c9d-a33c-4ef0-9ce1-03324f7f2017/-/crop/1224x765/0,2/-/preview/
https://ucarecdn.com/379e044a-f7bc-47d3-81ff-aa704b2dd651/-/crop/1224x765/0,2/-/preview/

Hotelier Rating

Excellent
90
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (4)
  • Medium (17)
  • Large (20)
  • X-Large (40)

Country

  • Sweden
    Sweden
    (32)
  • Germany
    Germany
    (21)
  • Netherlands
    Netherlands
    (10)
  • China
    China
    (8)
  • Italy
    Italy
    (5)
  • Switzerland
    Switzerland
    (5)
  • Czech Republic
    Czech Republic
    (3)
  • Japan
    Japan
    (3)
  • Norway
    Norway
    (2)
  • India
    India
    (1)
  • Mexico
    Mexico
    (1)
  • Indonesia
    Indonesia
    (1)
  • Austria
    Austria
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (79)
  • Asia Pacific
    Asia Pacific
    (13)
10

I like the platform, it's easy to use for me and it's efficient as I can send out a lot of high performing messaging easily.

Marketing Manager from 500+ room Branded Hotel in (Sweden)

Verified
1 months ago
The platform is very easy to use and to understand. We can easily create emails and messages using templates and use drag and drop. Great for our email marketing and other marketing campaigns. And lastly I really like how it's suitable for multi-property with efficient workflows and smart features.
Country Sweden
Marketing Manager
X-Large Hotel
10

Great system, easy to use and highly effective.

Sales Manager from 75-99 room City Center Hotel in (Sweden)

Verified
1 months ago
I like Bookboost very well as it hels us to grow our database, and recover data from OTA bookings to turn them into loyal customers. The CRM has also helped us with our hotel marketing and email marketing and to communicate with guests.
Country Sweden
Sales Manager
Large Hotel
10

Recommended way to improve guests' experience and simplify company workflow

Sales & Customer Care Deputy Lover from 200 to 499 room Hostel in Roma (Italy)

Verified
1 months ago
With Bookboost we improved the communication with the guest through their whole journey, from the questions before arrival to assisting guests during their stay and post-stay. Having all the conversations on the same platform allowed us to make our job more efficient and have more impact on the communication with each guest.
Country Italy
Sales & Customer Care Deputy Lover
X-Large Hotel
10

Super helpful tool

Head of Expansion from 50-74 room Boutique in Berlin (Germany)

Verified
2 months ago
Bookboost has allowed us to take our guest engagement to the next level. Automated messaging has enhanced the personal touch and allowed us to provide top-notch service. The analytics help us keep track of our engagement rates.
Country Germany
Head of Expansion
Medium Hotel
10

Email Marketing campaign

Marketing and Communication Manager from 50-74 room Hostel in Roma (Italy)

Verified
2 months ago
Filters for our audience in specific days, time, country, language. The improvement within the campaigns builder software such as saving footers in the blocks. The analytics for each campaigns to understand and track our consumers.
Country Italy
Marketing and Communication Manager
Medium Hotel
10

How Room Republic recovers up to 23% of guest details from OTAs and increases direct bookings

Marketing Manager from 50-74 room Boutique in (Sweden)

Verified
2 months ago
Bookboost saves us a lot of time. It’s easy to use, easy to schedule and you can make email templates. So you can automate different workflows that in other ways you would spend more time on. Since we started, our direct bookings have grown by around 55% and we know Bookboost is one of the factors that have helped to achieve this result.
Country Sweden
Marketing Manager
Medium Hotel
10

It's a good system with functionality very useful and easy to use bringing great results

Manager from 100 to 199 room Branded Hotel in Kloten (Switzerland)

Verified
3 months ago
Overall I like most that Bookboost has found a way to offer relevant and easy to use Hotel CRM and email marketing functioniality. In addition we use guest messaging and Hotel Guest App to communicate, collect data, request and engage. It's a good solution.
Country Switzerland
Manager
Large Hotel
10

Bookboost offers a modern system which I find easy to use while it does what I want it to do.

Digital Marketing Manager from 25-49 room Branded Hotel in Basel (Switzerland)

Verified
3 months ago
I like most that Bookboost Hotel CRM and email marketing is easy to use, you can use drag and drop, it's visual, and has high conversions (which you can track through the reporting features). And having the guest messaging and Hotel Guest App to communicate and engage all from one platform makes it a complete solution.
Country Switzerland
Digital Marketing Manager
Medium Hotel
10

Easy to use, highly effective and great ROI

CEO & Co-Owner from 25-49 room Branded Hotel in Basel (Switzerland)

Verified
3 months ago
Bookboost is very easy to use, it's intuitive and you get a lot of work done with little time. It's highly effective thanks to it's modern technologies for CRM, guest messaging and Hotel Guest App, and hence generates far above average ROI.
Country Switzerland
CEO & Co-Owner
Medium Hotel
10

Great messaging software and CRM

Product manager from 75-99 room Extended Stay & Serviced Apartment in (Czech Republic)

Verified
4 months ago
Great time saver for the team - thanks to automated campaigns and SMS now it's so easy to communicate with our guests! Detailed analytics, friendly support, easy campaign management and live chat widget for the website.
Country Czech Republic
Product manager
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Bookboost is a solution that offers various products all in one platform enabling hoteliers to communicate more efficiently with their guests. It's a great tool for hotels to save time and increase guests satisfaction and revenue.

Question:

What differentiates this product or service from the competition?

Answer:

The software is very intuitive and the Bookboost team is very friendly, focused on customer satisfaction and always happy to help. And all of these things are very important and always make a big difference for any solution or service out there.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are thinking about implementing a customer experience platform, share your ideas and goals with the team and listen to their advice. It is important that the software you end up choosing is flexible enough so that you can innovate, be more efficient and give your guests the experience they want.

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Support

Verified Support

Bookboost AB has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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