Multi-Channel CRM by Bookboost

Ranked 7 (out of 58) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

A next-gen hospitality CRM to leverage your guest data

Ratings Snapshot

Certificate of Excellence
Read 16 reviews
98%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 58 in Hotel CRM & Email Marketing

Ease of Use
4.7/5
ROI
4.8/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Bookboost AB has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 6 verified reviews
    98%
  • Extended Stay & Serviced Apartments 4 verified reviews
    100%
  • Hostels 4 verified reviews
    98%
  • Limited Service & Budget Hotels 3 verified reviews
    100%
  • City Center Hotels 2 verified reviews
    100%
  • Vacation Rentals & Villas 1 verified reviews
    100%
  • Luxury Hotels 1 verified reviews
    90%
  • Branded Hotels 1 verified reviews
    100%

Multi-Channel CRM by Bookboost Overview

Multi-Channel CRM by Bookboost Overview

Get a holistic customer profile for every guest and understand how to reach them better. Segment your audiences and contact them through their preferred messaging channel to increase conversion rates (870% more than email-only). Schedule campaigns for every stage of the guest journey. Keep a record of different kinds of data. Results: higher guest satisfaction, increased guest loyalty and more ...

About Bookboost AB View website

Founded in 2016 | Headquarters in Sweden | 10 employees

Bookboost is a customer journey technology platform developed specifically for the hospitality market to improve guest experiences and revenue within hotels, ho...

Other Products by Bookboost AB

1/3

Integrates with

  • Property Management Systems
  • Upselling Software
  • Marketplaces & Integrators
Browse integrations (22 verified)

What customers love about Multi-Channel CRM by Bookboost

Like 98% recommend

Investment Specialist

It's great that the platform applies holistically throughout the entire organization. We like working with Bookboost and it's customer success department. They really look after you and help you to progress to your strat...

Junior System Administrator

Very nice and friendly user interface. Good integration with all the messaging channels like WhatsApp, Facebook messenger, email, SMS. All integrated in one window and easy to communicate with costumers. Ability to send ...

co founder

With their solution you can keep track of all communication in one single streamlined Inbox, you can design instant and personalized guest journeys, with your guests in their preferred channel and you can automate automa...

General Manager

Flexibility of the team in terms of new developments, fast customer support, reliable partner, young and motivated team, nice features

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Bookboost as Customer Experience Platformdoes the job really well thank you their amaing product are offering to the client. They managing in excellent way guest data, and are connecting guests through the right channel with the right message.

by francesco Longo (Mews) on December 01, 2022

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

time waste are money lost or maybe as we said is a custumer missed. With Bookboost this will not happen, they help hoteliwe save valuable hours of time by automating touch points in the guest journey (such as check-in, pre-booking information, ). With their products, hoteliers can help their teams ...

by francesco Longo (Mews) on December 01, 2022

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Please have a demo and see how this amazing products can simply the hotelier life and make more remarkable time for their guest. Especially in operation when we know a lot of guest a waiting to be chcked in or to ask a simple questions. This with Bookboost can be avoided.

by francesco Longo (Mews) on December 01, 2022

See more answers (2)
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Recommended by

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Want to go behind the scenes and see how Multi-Channel CRM by Bookboost works?

Clients & references

References & testimonials

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Bookboost AB doesn’t have any references available

Featured partners

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Bookboost AB doesn’t have any featured partners

Awards & Certifications

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Bookboost AB doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Netherlands
  • Italy
  • Austria
  • Sweden
  • Mexico

16 Verified Bookboost AB Reviews

Likelihood to Recommend
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November 25, 2022

Multi-Channel CRM by Bookboost Review: Marketing Services

Marketing Director from Luxury Hotels in Tulum (Mexico)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Service and help, everyone in the team is pro active and ver helpful. The staff is competent and has been leading our team very well in the project.

What do you dislike or think could be improved?

I have to see the system live, but so far N/A, maybe bookboost could include more offerings such as loyalty program

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

November 25, 2022

Multi-Channel CRM by Bookboost Review: Connection Booster &Pocket Rocket

General Manager from Hostels in Hamburg (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We work with Bookboost quite a while now. We startet with the messenger and the chatbot! That worked well already, but the real push came since we have connected the online C/In Invitation with the Bookbo...

What do you dislike or think could be improved?

Please ad more channels like Signal / Threema / Wire / Spike etc.. So every guest could stay in his favorite messenger! Thank you!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

November 24, 2022

Multi-Channel CRM by Bookboost Review: The simple solution for our guest communication

Operations Manager from Boutiques in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

In our opinion, Bookboost is the solution for time-saving and easy guest communication. We now communicate with 95% of our guests via Bookboost and appreciate the high level of personalization despite the...

What do you dislike or think could be improved?

Fortunately, the platform is developing rapidly and we always have the feeling that our suggestions for improvement are taken seriously.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

November 24, 2022

Multi-Channel CRM by Bookboost Review: Best I found

CVO from Hostels in Roma (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The guest messaging connection with all socials platform is great. The CRM displays all the profiles of our customers and you can create automated email and sms crossing database (hostel, bar and events)....

What do you dislike or think could be improved?

They are always improving, the booking .com connection will be a plus once booking gives the possibility. Connection with trustyou could be useful for us

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2022

Multi-Channel CRM by Bookboost Review: Perfect solution for our needs

General Manager from Boutiques in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The software is super easy to handle and the team offers a great support. If there is a problem they come up with a fast solution to solve that issue.

What do you dislike or think could be improved?

They are facing constantly problems which have to be solved but due to the fact that this product is quit young this is normal.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2022

Multi-Channel CRM by Bookboost Review: A powerful tool for the Hostel sector.

Chief Navigator Officer & Co-Founder from Hostels in Roma (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Bookboost is a sensational tool for interacting with our guests. From the website until check-out, we can communicate with them.

What do you dislike or think could be improved?

There's always spece for improvement. I believe the CRM part can be improved like also the chatbot functionality. Also on.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Bookboost AB hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular Multi-Channel CRM by Bookboost Integrations

View all (22 Bookboost AB Integrations)