The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Booking Automation shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Booking Automation users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Booking Automation |
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| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Booking Automation |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | Booking Automation |
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing between Booking Automation by Booking Automation and eviivo Suite™ PMS depends on your hotel’s needs and priorities. Both aim to streamline property management, but their features, user feedback, and market presence differ significantly. Booking Automation primarily targets short-term rental operators with AI-driven automation, while eviivo offers a broad suite that supports a wide variety of hospitality businesses. How do you determine which one aligns with your operational goals?
Booking Automation has a near-zero review count and no recent customer feedback, making it difficult to gauge its current effectiveness or support quality. Conversely, eviivo has 191 recent reviews and a 95% likelihood to recommend, signaling a well-established presence and strong customer satisfaction. Given this, which platform offers more reliable, ongoing support and proven results for your hotel?
Booking Automation positions itself as a specialized tool for short-term rentals, emphasizing AI capabilities for automating bookings, guest communication, and pricing. However, with no reviews in the last six months and a review score of 0/5, its current performance and user satisfaction appear uncertain. eviivo, on the other hand, boasts an average rating of 0.93/5 based on 191 reviews, with recent feedback highlighting its ease of use, automation, and customer support. Is a platform with proven user satisfaction more suitable for your hotel right now?
Both products aim to improve operational efficiency, but eviivo’s extensive feature set—over 51 unique features—and global presence suggest a more mature, reliable solution. Booking Automation’s lack of recent reviews raises questions about its ongoing development, support, and real-world efficacy. Would you prefer a platform with a proven track record and active user community?
If your hotel needs a simple, AI-driven automation system solely for short-term rental management, Booking Automation might seem appealing—though its current market standing and user feedback are lacking. For hotels or property managers seeking a comprehensive, multi-channel property management platform with strong integrations, extensive features, and recent positive reviews, eviivo is the clear choice.
For boutique hotels, B&Bs, and vacation rentals aiming to expand their online presence and streamline operations, eviivo’s proven track record and 95% recommendation rate make it the safer bet. Conversely, if your operation is purely short-term rentals with a focus on automation and AI, and you’re willing to gamble on untested software, Booking Automation could be considered. Which profile best matches your hotel’s growth ambitions and operational needs?
eviivo scores 4.43/5 for ease of use based on recent reviews, with users praising its intuitive interface, smooth onboarding, and effective staff adoption. Many reviewers mention that the platform’s design helps them manage multiple properties effortlessly, with support from a dedicated onboarding team. Conversely, Booking Automation received a score of 0/5, with no recent user feedback, making it impossible to assess its usability.
Given that recent reviews for eviivo highlight positive user experiences, your team will likely find it more straightforward to implement and adopt. Edge: eviivo.
eviivo offers over 51 features, including channel management, revenue management, booking engine, guest CRM, automated messaging, online check-in/out, and detailed reporting. Some features like native email marketing, guest profiles, and integrated CRS are unique to eviivo. Booking Automation, however, has no listed features or integrations, making direct comparison impossible.
The extensive feature set of eviivo—tested and reviewed—supports diverse operational needs, from reservations to guest communication. Its comprehensive tools help streamline every aspect of your hotel’s management. Edge: eviivo.
eviivo consistently receives high praise for its customer support, with an average rating of 4.42/5 and many reviews citing responsive, helpful service. Reviewers like "Support staff are exemplary," and "Support is a crucial part of our success," underscore its reliability. Booking Automation, with no recent reviews, cannot be evaluated on support quality.
Given the importance of responsive support in technology adoption and daily operations, eviivo’s strong reputation offers peace of mind. Edge: eviivo.
eviivo boasts 32 verified integrations with major OTAs and technology partners, including Expedia, Booking.com, TripAdvisor, and Google Hotel Ads. Its multi-channel connectivity plays a critical role in expanding your reach. Booking Automation, meanwhile, has no verified partners or listed integrations, limiting its attractiveness for hotels relying on online distribution.
The ability to synchronize rates and availability across multiple channels is vital. eviivo’s extensive integration ecosystem ensures your hotel remains competitive and visible. Edge: eviivo.
With 191 recent reviews and a 95% recommendation rate, eviivo is clearly favored by hoteliers in diverse segments—from boutique hotels and B&Bs to vacation rentals. Many reviews highlight how eviivo simplifies daily management and enhances guest communication. Booking Automation, lacking recent feedback, offers no current data on user satisfaction.
For property managers seeking a trusted, well-supported platform, eviivo’s high ratings reflect its value. Edge: eviivo.
Booking Automation’s pricing details aren’t publicly available, suggesting it may not have transparent or standardized pricing. In contrast, eviivo charges a base fee of $700, with no mention of monthly or per-room costs, but it’s a known, fixed expense.
If budget certainty is key, eviivo’s clear pricing simplifies your decision. The lack of available pricing for Booking Automation limits confidence in its value proposition.
Not ideal if:
Is your hotel prepared to manage the potential uncertainties associated with a less-reviewed platform?
Not ideal if:
Would your hotel benefit from eviivo’s broad feature set and strong market presence?
Booking Automation appears to target short-term rental operators with an emphasis on AI-driven automation; however, its current lack of recent reviews and features makes its effectiveness uncertain. eviivo, with its 191 recent reviews, high recommendation rate, and comprehensive feature set, emerges as the more reliable choice for most hotels seeking to streamline operations and increase bookings.
If your goal is a dependable, well-supported platform that facilitates growth and simplifies management, eviivo is the clear winner. It’s especially suited for hotels, B&Bs, and vacation rentals that want to maximize distribution, guest communication, and operational control.
Choose Booking Automation only if you are comfortable with risk and seek a niche solution for short-term rentals without the need for extensive support or proven track record. For most hotels aiming for growth, efficiency, and peace of mind, eviivo offers a more compelling, tested option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Booking Automation |
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| Starting Price | — | From $700/mo |
According to HTR's product database, Booking Automation and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Booking Automation |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Booking Automation and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Booking Automation offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Booking Automation: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Booking Automation has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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