Booking Ninjas vs. Infor HMS:
Which Is Right for You?

The Decision

Choosing between Booking Ninjas by Booking Ninjas and Infor HMS by Infor hinges on your hotel's specific needs, size, and operational priorities. Both systems aim to streamline property management but approach the task differently—Booking Ninjas with a focus on flexible, rental-centric management, and Infor with a comprehensive suite targeting larger, more complex hotels. Understanding their core strengths and limitations will help you decide which aligns best with your property's growth plans.

Booking Ninjas primarily caters to vacation rentals, serviced apartments, and small to mid-sized property managers, emphasizing customization and tailored workflows. Infor HMS, on the other hand, is designed for hotels seeking robust integration, automation, and extensive feature sets for larger or chain properties. Do you need a highly adaptable platform or a more standardized, feature-rich system?

Is Booking Ninjas or Infor HMS Better for Hotels?

Booking Ninjas and Infor HMS both address property management needs but diverge significantly in scope and maturity. Booking Ninjas offers a cloud-based PMS built on extensive vacation rental experience, focusing on automation, customization, and flexibility for smaller properties and enterprises. Its review count is zero, and it has no recent reviews, making data less reliable for current performance.

Infor HMS, with 46 recent reviews, scores over 21 on the HT Score and maintains an overall rating of 4.04 out of 5. Its reviews highlight its comprehensive feature set, extensive integrations, and scalability, making it a proven choice for larger hotels and chains. However, some users note issues with software updates and UI aesthetics. Are you seeking a well-established system with proven support or a newer solution tailored for niche markets?

The critical difference lies in review volume and recency: Infor's larger, more recent dataset makes it a more dependable choice for hoteliers who prioritize proven performance over untested options. Booking Ninjas appears to target a more specialized market segment, but its lack of recent feedback limits confidence in its current capabilities.

Booking Ninjas vs Infor HMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, scalable PMS tailored for vacation rentals, serviced apartments, or small to mid-sized property portfolios, Booking Ninjas is the better fit. Its focus on customization and deep knowledge of rental management makes it ideal for property managers requiring tailored workflows and automation.

Conversely, if your hotel requires a robust platform with extensive integrations, an array of modules like housekeeping, revenue management, and guest profiles, Infor HMS is the superior choice. Its proven track record, with 46 recent reviews and a higher overall rating, indicates it can handle complex operations and larger property portfolios efficiently.

In summary, choose Booking Ninjas if you prioritize flexibility and niche rental management, but lean toward Infor HMS if you need a comprehensive, scalable hotel PMS with a broad feature set and strong support infrastructure.

Is Booking Ninjas or Infor HMS Easier to Use?

Based on existing data, Infor HMS scores a 3.88 out of 5 for ease of use, with reviews describing it as generally intuitive and straightforward after initial setup. Support and onboarding are rated 4.04, with users appreciating the responsive help team and manageable learning curve.

Booking Ninjas, with a score of 0/5 for ease of use and no reviews, leaves us without concrete usability feedback. However, its focus on customization suggests a potentially steeper learning curve, especially for teams unfamiliar with flexible systems.

Edge: Infor HMS.

Which Has Better Features: Booking Ninjas or Infor HMS?

Infor HMS offers a wide array of features—20 unique modules—including housekeeping, online support, guest profiles, calendar views, direct billing, multi-lingual support, multi-currency, payment processing, revenue management, ancillary tracking, and automated night audits. These features cater to larger, more complex operations demanding extensive automation and integration.

Booking Ninjas provides no unique features listed, emphasizing its flexibility and customization. Its core strength lies in tailored workflows for vacation rentals and enterprise clients, but it lacks the breadth of modules found in Infor.

Edge: Infor HMS.

Which Has Better Customer Support: Booking Ninjas or Infor HMS?

Infor HMS has a support rating of 4.04 out of 5, with reviews praising its responsiveness and professionalism. Users mention that support helps resolve issues quickly, which is critical for maintaining operations.

Booking Ninjas, with no reviews or ratings, offers no data to assess support quality. Given the absence of recent feedback, confidence in its support efficacy is limited.

Edge: Infor HMS.

Which Has More Integrations: Booking Ninjas or Infor HMS?

Infor HMS boasts 113 verified integrations, including major booking platforms like Booking.com, Expedia, and HRS, alongside various revenue, group, and payment tools. These integrations significantly reduce manual work and enhance operational efficiency.

Booking Ninjas, with zero verified integrations, appears less capable in this area, potentially limiting its scalability and automation for larger hotel operations.

Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Booking Ninjas or Infor HMS?

With 46 recent reviews, Infor HMS maintains a 4.04/5 overall rating, with many users highlighting its feature set, support, and integration capabilities. In contrast, Booking Ninjas has no reviews, making it impossible to gauge user satisfaction.

For property types like independent hotels, boutique hotels, and city center properties, Infor's reviews reflect positive experiences and high ratings, especially among larger or chain hotels.

Edge: Infor HMS.

How Much Do Booking Ninjas and Infor HMS Cost?

Both systems do not publicly list their pricing models, but they offer no-trial, freemium, or monthly flat options. Infor's pricing is likely based on a custom quote, common for enterprise-level PMS solutions.

Booking Ninjas' absence of clear pricing indicates a tailored approach, but without details, assessing value is challenging. Expect Infor to be more expensive given its extensive modules and integrations.

What Type of Hotel Should Use Booking Ninjas?

• Hotels that need a flexible, customizable PMS to adapt to unique workflows.
• Teams managing vacation rentals, serviced apartments, or mid-sized portfolios.
• Hotels seeking to scale gradually with a system that evolves with their needs.
• Small to medium hotels prioritizing automation and operational efficiency.

Not ideal if your hotel demands extensive pre-built modules or wide integration options right out of the box. Larger chains or properties needing comprehensive revenue management might find Booking Ninjas lacking in scope.

What Type of Hotel Should Use Infor HMS?

• Hotels that require a robust, integrated PMS with extensive modules.
• Larger properties or chains seeking automation in housekeeping, revenue, and reporting.
• Properties looking for a scalable, multi-lingual, multi-currency system.
• Hotels emphasizing operational efficiency and superior guest service through data insights.

Not ideal if your hotel is small, specialized, or prefers a highly customizable, niche solution. If your operation is simple or budget-constrained, Infor's extensive features might be more than necessary.

Infor HMS vs Booking Ninjas: The Bottom Line for Hotels

The core difference is the scope and maturity: Infor HMS is a comprehensive, well-supported PMS suited for larger hotels and chains, while Booking Ninjas targets flexible, rental-focused property management with a niche appeal. Its extensive features and integrations make Infor a more dependable choice for multi-property operations requiring automation.

If your hotel values proven performance, extensive integrations, and broad feature sets, Infor HMS is the clear winner. It excels in supporting complex, growing hotels with a need for automation and detailed reporting.

Choose Booking Ninjas if you need a flexible, scalable platform tailored for vacation rentals, serviced apartments, or property managers willing to prioritize customization over breadth. Its niche focus can benefit those seeking a tailored solution, but the lack of recent user feedback warrants caution.

In summary, for most hotels seeking proven reliability and extensive features, Infor HMS is the recommended option. If your property operates in the vacation rental or boutique segment and values adaptability, Booking Ninjas could be worth exploring further—though verify its current capabilities before committing.