Booking Ninjas vs. Redforts:
Which Is Right for You?

The Decision

When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, offers reliable support, and integrates seamlessly with your existing tools. Booking Ninjas by Booking Ninjas and Redforts by Redforts both aim to fulfill these needs, but they diverge significantly in their market presence, user feedback, and feature sets. Given the stark contrast in review volume, recent feedback, and overall ratings, your choice may hinge on whether you prioritize a proven, highly-rated platform or a more comprehensive feature suite. Do you want a system with a global footprint, or one tailored with a broad array of functionalities?

Booking Ninjas is largely absent from recent reviews and has a zero rating across all metrics—indicating a lack of current user feedback. In contrast, Redforts boasts 40 reviews in the last six months, with a 9.5/10 NPS score and a 72.8/100 HTR Score, making it the stronger candidate for a trusted, actively supported PMS. Is your hotel better served by a platform with proven recent customer satisfaction, or are you exploring options with limited recent data but a broad feature set?

Is Booking Ninjas or Redforts Better for Hotels?

Booking Ninjas and Redforts serve different hotel profiles and operational needs. Booking Ninjas is marketed as a flexible solution tailored to rental managers, homeowners, and enterprises, emphasizing customizability and scalable management for vacation rentals and corporate leasing. Its core audience appears to be small to mid-sized property managers seeking a tailored, scalable platform, but the lack of recent reviews makes it difficult to assess current performance.

Redforts, on the other hand, targets hotels, hostels, apartments, and similar properties with a comprehensive, all-in-one system. It offers a broad suite of features like revenue management, online check-in, and POS integration, which appeal to mid-size and larger hotels looking for a full-featured management solution. When evaluating whether to pick a platform, consider whether your hotel prioritizes custom workflows or an integrated, multi-function platform. Do you want a highly customizable system or one with a proven track record of operational efficiency and support?

If your hotel requires extensive pre-built functionalities with proven support, Redforts is the safer choice. If your hotel needs a highly tailored management platform with specific workflows and you're comfortable with limited recent data, Booking Ninjas might be worth exploring. Do these distinctions align with your operational priorities?

Booking Ninjas vs Redforts: Which Should Your Hotel Choose?

If your hotel needs a full-featured, easy-to-use platform with recent positive reviews, go with Redforts. Its 40 recent reviews, a 9.5/10 NPS score, and a 72.8/100 overall score demonstrate high user satisfaction and strong support, especially across hotel segments like B&Bs, hostels, and boutique properties.

If your hotel requires a customizable solution tailored to vacation rentals or corporate leasing, Booking Ninjas could be suitable, but be aware of the lack of recent reviews and support data. Its focus on scalability and flexible configurations makes it appealing for specific management needs, but without current user feedback, it's harder to assess ongoing performance.

For most hotels seeking reliable support, a broad feature set, and recent positive user experiences, Redforts is the recommended choice. Do your operational needs align more with a comprehensive, ready-made platform or a highly tailored management system?

Is Booking Ninjas or Redforts Easier to Use?

Redforts excels in ease of use, with a 4.68/5 rating based on recent reviews, and praise for its intuitive interface and efficient onboarding. Many users mention that the system simplifies daily operations, reduces errors, and requires minimal staff training, making it suitable for hotels with diverse staff skill levels.

Booking Ninjas has a 0/5 rating, indicating no recent user feedback or support experience—making it impossible to assess its usability currently. The absence of recent reviews and ratings suggests it may lack the clarity or support needed for easy adoption, especially for hotels seeking quick implementation.

Edge: Redforts.

Which Has Better Features: Booking Ninjas or Redforts?

Redforts offers a comprehensive suite of 46 features, including Revenue & ADR Reports, Multi-currency support, Guest CRM, Channel Management, Booking Engine, Online Check-in, and integrated POS. Its modular approach allows activation of functionalities tailored to your property's needs, making it versatile for different hotel types.

Booking Ninjas has no distinct features listed, implying a more limited or unspecified feature set, especially when compared to Redforts' extensive offerings. Its focus appears to be on scalable property management, but the lack of detailed feature info and recent reviews limits its appeal.

Edge: Redforts.

Which Has Better Customer Support: Booking Ninjas or Redforts?

Redforts enjoys a support rating of 4.53/5, with recent reviews praising its quick, personable, and effective customer service. Many users emphasize that the team keeps innovating and responds rapidly to queries, which enhances overall satisfaction.

Booking Ninjas again lacks recent review data and ratings, making it impossible to evaluate support quality today. The absence of recent feedback suggests caution unless you can verify current support levels directly with the vendor.

Edge: Redforts.

Which Has More Integrations: Booking Ninjas or Redforts?

Redforts features two verified integrations—Mr Winston and WuBook Channel Manager—indicating some connectivity with booking and channel management tools. However, its total verified partner count is limited, suggesting room for growth in this area.

Booking Ninjas reports zero verified integrations, which might restrict its ability to connect seamlessly with other platforms your hotel currently uses. If integration is critical to your operations, Redforts clearly has an edge.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Booking Ninjas or Redforts?

Given the review data, Redforts has a strong recent review presence with a 9.5/10 NPS, a 4.68/5 ease-of-use score, and a 4.53/5 customer support score—highlighting high user satisfaction across various hotel segments including B&Bs, hostels, and boutique hotels.

Booking Ninjas has no recent reviews or ratings, rendering it impossible to determine current hotel satisfaction. The absence of recent feedback makes Redforts the clearly higher-rated platform among hoteliers.

Edge: Redforts.

How Much Do Booking Ninjas and Redforts Cost?

Booking Ninjas does not list a pricing structure, indicating it may offer custom quotes or is not actively marketed for direct purchase. Redforts charges a base price of $500, with no mention of monthly fees or additional costs, making its pricing transparent and predictable.

For hotels needing clear, upfront costs, Redforts’ straightforward pricing model offers peace of mind. The lack of pricing info for Booking Ninjas suggests it may not be as accessible or transparent for decision-makers.

What Type of Hotel Should Use Booking Ninjas?

• Hotels that prioritize customization and scalability, especially in vacation rentals or corporate leasing.
• Teams that need a flexible management system tailored to specific workflows.
• Not ideal if you require recent reviews, strong support, or comprehensive features out-of-the-box.
• Not ideal if quick onboarding and proven performance are critical.

Booking Ninjas is suited for property managers with specific needs and the technical resources to implement a tailored solution, but less so for hotels seeking a ready-made, well-supported platform.

What Type of Hotel Should Use Redforts?

• Hotels, hostels, and apartments seeking an all-in-one management system with extensive features.
• Properties that value ease of use, reliable support, and regular updates.
• Teams needing integrated revenue management, online check-in, and channel management.
• Not ideal if your hotel is very small, with minimal operational complexity, or if you prefer a lightweight system.

Redforts fits hotels aiming to streamline operations through automation, integration, and support, especially if they value proven, recent customer satisfaction.

Redforts vs Booking Ninjas: The Bottom Line for Hotels

Redforts is a comprehensive, well-supported PMS with a strong recent review presence, making it the safer and more reliable choice for most hotels. Its features, support, and positive feedback demonstrate a stable platform capable of handling complex operations and growth.

Booking Ninjas offers a flexible, scalable management solution tailored to vacation rentals and corporate leasing but lacks recent user data and support transparency. It's best suited for property managers with specific customization needs who can manage implementation independently.

If your hotel needs a proven, feature-rich PMS with high user satisfaction, Redforts is the clear winner. Opt for Booking Ninjas only if your operations demand highly tailored workflows and you have the resources to evaluate its fit further.

In summary, for most hotels seeking a dependable, well-supported PMS with recent positive reviews, Redforts stands out as the superior choice. Its broad feature set, excellent support, and active user base provide confidence in its ongoing performance. Conversely, Booking Ninjas might appeal to niche operators with specific customization needs, but the lack of recent data tempers that appeal.