The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BookingSync shines .
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, BookingSync users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BookingSync |
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| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
| Segment | BookingSync |
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| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
| Segment | BookingSync |
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel's operational efficiency and guest experience. BookingSync and Redforts both aim to streamline management tasks, but they diverge significantly in their market presence, features, and user feedback. BookingSync’s reputation and review count are virtually nonexistent, making its viability uncertain, while Redforts boasts over 40 recent, positive reviews and a high NPS score, solidifying its standing. Which solution truly aligns with your hotel’s needs?
BookingSync positions itself as a comprehensive PMS tailored mainly for vacation rental managers, with a focus on channel synchronization and automated operations. In contrast, Redforts offers a broad, all-in-one platform suitable for hotels, hostels, apartments, and other property types, with a focus on automating daily tasks and enhancing operational flow. While BookingSync’s core strength lies in vacation rentals and channel management, Redforts provides a wider feature set, including revenue management, online check-in, and integrated POS options. Given the current review landscape and recent user feedback, Redforts’s more recent and numerous reviews make it the more reliable choice.
If your hotel needs a flexible, easy-to-use management platform with a strong track record of recent positive reviews, go with Redforts. Its high ease-of-use rating (4.68/5) and customer support (4.53/5) reflect a system that users find practical and responsive. Conversely, if your hotel primarily operates in the vacation rental segment and requires advanced channel management, BookingSync might be worth considering—though its review absence makes its reliability difficult to verify. Overall, for hotels seeking a proven solution with high current user satisfaction, Redforts is the clear choice.
Redforts scores 4.68 out of 5 for ease of use, with many reviews highlighting its intuitive design, straightforward onboarding, and quick staff adoption. Users describe it as “very practical and easy to learn,” with responsive support that minimizes training time. BookingSync, on the other hand, scores 0/5, with no available reviews or ratings, leaving its usability unknown and potentially risky. Based on current feedback, Edge: Redforts.
Redforts offers a suite of 46 features, including revenue management, multi-currency support, guest CRM, digital registration, integrated ID scanners, online check-in, and a mobile app. These capabilities are absent from BookingSync, which has no verified features listed. This extensive feature set, combined with user praise for automation and customization, positions Redforts as the more comprehensive platform. Edge: Redforts.
Redforts’s customer support scores 4.53/5, with reviews praising their friendly, efficient service and quick resolutions. Reviewers also appreciate the personalized communication, which helps them adapt the system effectively. BookingSync again lacks reviews and any rating data, making it impossible to assess support quality. Given the recent positive feedback, Edge: Redforts.
Redforts integrates with two verified partners—Mr Winston and WuBook—alongside its built-in channel manager and booking engine. BookingSync’s integration count is zero, indicating limited or unverified external integrations. For hotels relying on diverse platforms or seeking seamless communication between systems, Redforts’s integrations are a clear advantage. Edge: Redforts.
With 40 recent reviews and a NPS score of 9.5/10, Redforts is highly rated among hoteliers, especially in the B&B, hostel, boutique, and city-center segments. Review excerpts emphasize its ease of use, automation, and customer service. BookingSync’s review count and recent feedback are nonexistent, making it impossible to gauge user satisfaction. Given current data, Redforts earns the higher rating by default.
BookingSync does not list any pricing information or trial options, leaving costs unclear. Conversely, Redforts charges a straightforward $500 monthly fee with no implementation or setup fees mentioned. This transparent pricing makes it easier for you to evaluate ROI and budget accordingly, especially considering its extensive feature set.
Redforts and BookingSync serve different market segments and management needs. BookingSync's focus on vacation rentals and channel synchronization makes it suitable for property managers with demanding channel needs, but the absence of recent reviews raises reliability concerns. Redforts, with its 40 recent reviews, high user ratings, and extensive features, stands out as a proven, user-loved platform for a broad range of property types.
If your hotel is looking for a flexible, easy-to-adopt system that enhances daily operations and guest management, Redforts should be your top choice. Its high customer satisfaction, ongoing innovation, and comprehensive feature set make it the safer, more reliable investment. On the other hand, if vacation rental management is your core operation and you need strong channel functions, BookingSync might suit your needs—but proceed cautiously given the lack of recent feedback.
In summary, for most hotels evaluating current market options, Redforts offers a more trustworthy, well-rounded PMS experience. It’s the solution that aligns with your hotel’s operational goals and provides ongoing support to help you deliver exceptional guest experiences.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| BookingSync |
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| Starting Price | — | From $500/mo |
According to HTR's product database, BookingSync and Redforts share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BookingSync |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BookingSync and Redforts share many core Property Management Systems features, but each has unique capabilities. BookingSync offers 0 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BookingSync: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BookingSync has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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