The Decision

Choosing between Bookit by Bookit and Roommaster Booking Engine hinges on your hotel's specific needs and operational priorities. Bookit aims to serve a broad spectrum of property types with a central management platform, while Roommaster focuses on transforming websites into direct booking channels with extensive features. Both claim to improve revenue and streamline operations, but how do they compare on actual performance and suitability?

Given the current review landscape, Roommaster’s higher ratings and recent feedback make it the stronger candidate for hoteliers committed to a reliable booking engine. But does that mean Bookit is obsolete? Not necessarily—your decision should align with your hotel’s goals.

Is Bookit or Roommaster Better for Hotels?

Bookit is a comprehensive property management platform designed to centralize operations like booking, housekeeping, and maintenance. Its core problem is simplifying hotel management, but with a zero score on the HT Score and no reviews, it offers no current user feedback or proof of performance.

Roommaster, in contrast, is a well-established booking engine with an 80.49 HT Score, 70 reviews, and recent feedback from 16 reviews in the last six months. It’s renowned for its ease of use, strong support, and extensive features tailored to direct booking growth. The key question is whether your hotel needs a broad management system or a dedicated booking engine.

Roommaster vs Bookit: Which Should Your Hotel Choose?

If your hotel primarily needs a booking engine to increase direct reservations, Roommaster is the clear choice. It offers a feature-rich platform with 32 unique functionalities, including multi-currency, loyalty integrations, and real-time rate synchronization, ideal for hotels looking to boost direct bookings and engagement.

If, however, your team requires a unified property management system that handles reservations, housekeeping, and guest communication, and you're willing to consider a less proven or less reviewed product, Bookit might be suitable. But be aware that its lack of recent reviews and ratings puts its effectiveness in question.

Is Bookit or Roommaster Easier to Use?

Roommaster’s user review ratings—4.43/5 for ease of use and 4.16/5 for support—indicate a highly intuitive platform that staff find easy to learn and operate. Reviewers highlight its simple interface, quick onboarding, and helpful support team, which are critical for rapid adoption.

Bookit, with a 0/5 score for both ease of use and overall rating, provides no recent user feedback, suggesting it may lack usability or has not been actively adopted by users recently. The absence of reviews makes it impossible to judge its user experience.

Edge: Roommaster

Which Has Better Features: Bookit or Roommaster?

Roommaster clearly outpaces Bookit in features, offering 32 functionalities not found in Bookit. These include mobile responsiveness, multi-currency, multi-lingual support, loyalty program integration, automated email communication, rate plan comparisons, and GDPR compliance—features that modern hotels rely on for competitive advantage.

Bookit offers zero unique features, which limits its appeal against a feature-rich platform like Roommaster. If advanced booking options and integrations are critical, Roommaster’s extensive toolkit provides a significant edge.

Edge: Roommaster

Which Has Better Customer Support: Bookit or Roommaster?

Roommaster’s support ratings—4.16/5—are solid, and reviewers praise their quick, helpful responses and ease of troubleshooting. Typical feedback notes: “Support is generally responsive and helpful,” which is vital when managing critical booking functions.

Bookit, with a 0/5 score and no recent reviews, provides no current evidence of support quality, leaving your team uncertain about post-sale assistance or onboarding.

Edge: Roommaster

Which Has More Integrations: Bookit or Roommaster?

Roommaster boasts 56 verified integrations, including partners like Sage, GuestRevu, Otelier, and GuestCentric, offering extensive flexibility for connecting with payment processors, CRMs, and marketing tools. Shared integrations with Bookit are nonexistent, and its partner count is zero, limiting its ecosystem.

In contrast, Roommaster’s broad integration network makes it easier to connect with existing hotel systems and third-party services, streamlining operations and data flow.

Edge: Roommaster

Which Do Hoteliers Rate Higher: Bookit or Roommaster?

Roommaster’s overall ratings—4.31/5 and an 8.7/5 NPS—reflect consistent, recent positive feedback from users across multiple segments. Hotels in the boutique, resort, and motel categories rate it highly, with many reviews emphasizing ease of use and support.

Bookit, with no reviews or ratings, offers no current user sentiment, making Roommaster’s proven reputation the clear winner for property managers seeking reliable performance.

Edge: Roommaster

How Much Do Bookit and Roommaster Cost?

Roommaster’s pricing starts at $500 per month with no free tier or trial offered, which is typical for enterprise-level booking engines. Bookit’s pricing details are unavailable, and it does not appear to have a transparent or publicly listed cost structure.

Given Roommaster’s clear pricing, your team can budget accordingly, whereas Bookit’s unknown pricing complicates cost-benefit analysis.

What Type of Hotel Should Use Bookit?

• Hotels that want an all-in-one property management solution to handle reservations, housekeeping, and guest communication.
• Properties seeking a centralized system to manage multiple operational areas without needing extensive third-party integrations.
• Teams comfortable with less user feedback and willing to test a less proven platform.
• Hotels that prioritize operational control and customization.

Not ideal if:

• You need a highly rated, flexible booking engine with extensive marketing and upselling features.
• Your hotel relies heavily on integrations or sophisticated direct booking tools.
• You prefer a platform with proven support and recent user reviews.

What Type of Hotel Should Use Roommaster?

• Hotels aiming to increase direct bookings through a feature-rich, web-optimized booking engine.
• Properties seeking extensive integrations, including social media, analytics, and loyalty systems.
• Hotels that want a platform supporting multiple currencies, languages, and advanced rate management.
• Teams that value strong support, recent positive reviews, and a broader feature set.

Not ideal if:

• You operate a small hotel or property with minimal online booking needs.
• Your budget is limited and cannot accommodate a $500/month starting fee.
• You require a simplified booking system without extensive features.

Roommaster vs Bookit: The Bottom Line for Hotels

Roommaster’s extensive features, recent positive reviews, and robust integration network make it the clear leader in the booking engine category. Its high user scores and proven support reflect its maturity and reliability, especially for hotels prioritizing direct reservations and digital engagement.

Bookit, lacking recent reviews and a transparent feature set, offers little assurance of performance. Unless your hotel needs a broad PMS with reservation management, Roommaster remains the preferred choice.

If your focus is on boosting direct bookings, enhancing website engagement, and integrating with other hotel systems, choose Roommaster. Its proven track record and recent user feedback support a confident decision.

For general property management and operational control, consider Bookit, but be mindful of its current lack of user validation.

Final Words

In summary, Roommaster’s higher ratings, recent reviews, and extensive features increase its appeal. Your hotel should prioritize a solution with proven reliability, support, and a broad feature set—Roommaster checks all those boxes.

If you’re seeking a straightforward, established booking engine that can grow with your hotel’s digital strategy, Roommaster offers a solid, dependable platform that’s already trusted by many hotels worldwide.