Buku vs. Guest Service vs. TouchMenu: Which is a Better Fit?

Ratings Summary

HT Score

buku

unranked

Guest Service

TouchMenu

Popularity

buku

0 verified reviews

Guest Service

28 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

buku

Guest Service

98%

TouchMenu

98%

Ease of Use

buku

Guest Service

4.9

TouchMenu

ROI

buku

Guest Service

4.8

TouchMenu

4.9

Implementation

buku

Not enough data available

Guest Service

4.7

TouchMenu

Customer Support

buku

Verified Customer Support

Guest Service

4.7

Verified Customer Support

TouchMenu

Verified Customer Support

Certificate of Excellence

buku

Guest Service

TouchMenu

Features

Delivery Mechanism

NFC Scanning

Tip Links

Tipping profiles can be shared with a hyperlink (via SMS and email), NFC and printed materials (such as leaflets, business cards, stickers and more).

QR Codes

Payment Methods

Apple Pay

Google Pay

Credit & Debit Card Payments

Payouts & Fulfillment

Automatic Tip Distribution

Automatically distribute tips to your team to ensure that they are tipped for the hours they work.

Location & Shift Management

Create a virtual tip jar for different locations and custom shifts. Ensure your team get correct pay-outs by assigning them to a shift.

Payroll Integration

Integrate with major payroll platforms.

Customization & Branding

Whitelabel

Customize employee tipping pages for your brand (colors, logo, url, etc)

Contactless

Keep your guests & teams safe. With touch-free tipping, your team can receive tips even when they're not in the room.

App-less

Guests don't need to download yet another app on their phone, opens directly in their phone's browser.

Feedback Collection

Employee Ratings Dashboard

Satisfaction Surveys

Tax & Compliance

Data Exporting

You can export all data such as reviews, tips and cash-outs as .csv, .xlsx and .pdf formats.

Employee tip reporting

Generate and download your employee's tip report to comply with Federal & State guidelines.

Payroll Integration

Integrate with major payroll platforms.

1099-K & Form 4070 issuing

Both forms are available for download when preparing for tax reporting.

buku

Delivery Mechanism

NFC Scanning
Tip Links

Tipping profiles can be shared with a hyperlink (via SMS and email), NFC and printed materials (such as leaflets, business cards, stickers and more).
QR Codes

Payment Methods

Apple Pay
Google Pay
Credit & Debit Card Payments

Payouts & Fulfillment

Automatic Tip Distribution

Automatically distribute tips to your team to ensure that they are tipped for the hours they work.
Location & Shift Management

Create a virtual tip jar for different locations and custom shifts. Ensure your team get correct pay-outs by assigning them to a shift.
Payroll Integration

Integrate with major payroll platforms.

Customization & Branding

Whitelabel

Customize employee tipping pages for your brand (colors, logo, url, etc)
Contactless

Keep your guests & teams safe. With touch-free tipping, your team can receive tips even when they're not in the room.
App-less

Guests don't need to download yet another app on their phone, opens directly in their phone's browser.

Feedback Collection

Employee Ratings Dashboard
Satisfaction Surveys

Tax & Compliance

Data Exporting

You can export all data such as reviews, tips and cash-outs as .csv, .xlsx and .pdf formats.
Employee tip reporting

Generate and download your employee's tip report to comply with Federal & State guidelines.
Payroll Integration

Integrate with major payroll platforms.
1099-K & Form 4070 issuing

Both forms are available for download when preparing for tax reporting.

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Buku

vs.

Guest Service

vs.

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

buku

Resorts - 0%

Motels - 0%

Hostels - 0%

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Buku has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

buku

Pricing Available By Request

Guest Service

Average

TouchMenu

Average

Custom Price Quote

Buku

vs.

Guest Service

vs.

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

buku

Buku doesn’t have any clients that have vouched for the product

Guest Service

Reception team

Front Office from (Turkey)

TouchMenu

The right partner!

Night manager

Most Positive Review

buku

Buku doesn’t have any clients that have vouched for the product

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

Most Critical

buku

Buku doesn’t have any clients that have vouched for the product

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

References

Guest Service

Guest Service doesn’t have any references available

General Info

Screenshots

Buku doesn't have any screenshots

Integrations

buku

Buku doesn't have any integrations

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

buku

Buku doesn’t have any recent articles

Guest Service

Guest Service doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles