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TouchMenu
4.9 (25 REVIEWS)
HT Score
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
TouchMenu
Ranked 5 (out of 89) in Hotel Guest Apps
Offer your guests a fully personalized, white-label app right at their fingertips
98% recommended by 25 hotels
More than 50% of TouchMenu’s reviews come from Bulgaria.
What is TouchMenu?
Founded in 2020 | Headquarters in Sofia (Bulgaria) | 3 employees
Boost guest satisfaction through data-driven insights Maximize revenue growth with AI-powered solutions Streamline operations with cutting-edge digitalization
TouchMenu Alternatives
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Capabilities
TouchMenu doesn’t have any benefits or use cases available
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Online Check-in
Contactless Check-in
Guests can complete their check-in process before arriving at your property, saving time for both your team and your visitors. This allows guests to start enjoying their stay immediately, while your staff can dedicate their efforts to delivering an exceptional hospitality experience.
Upselling
Upselling Software
AI not only simplifies operations but also effortlessly creates new revenue opportunities. By intelligently recommending personalized add-ons and upgrades, our AI-driven tools ensure each guest interaction becomes a chance to elevate their experience while boosting revenue per guest, ultimately maximizing both guest satisfaction and profitability.
Digital Menus
Mobile Ordering & Room Service
Interactive menus for your restaurants, highly customized according to guest preferences.
Interteam Communication
Staff Collaboration Tools
Ensure smooth workflows, excellent customer service, and improved overall efficiency
Loyalty Program
Loyalty Programs for Independents
Hotel loyalty programs drive guest retention, generate revenue and achieve overall growth. It is a way to thank your guests for selecting you. Choose to offer rewards that enhance the current stay or give them an even better experience on their next one
Event Management
Event Management Software
Automate Managing Meetings, Incentives, Conferences and Exhibitions
Operations Dashboard
Business Intelligence
Increase profit per available customer and boost financial results by using analytics and statistical data. Track and adjust available tools according to real-time guest performance indicators.
TouchMenu Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, TouchMenu is the #10 most trending product in the Hotel Guest Apps category (out of 89) and the #474 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTouchMenu’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
TouchMenu Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare TouchMenu to Top Alternatives
Digitally enabling Hotels & the Hospitality Industry by creating a contactless, superlative, guest experience.
Mobile/Appless
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Hotelier Rating
Looking for specific info?
10
The right partner!
Night manager from 200 to 499 room Boutique in Long Branch (United States of America)
Verified
6 months ago
There is nothing that we do not like about the services they are providing! The main aim of TouchMenu is to solve hotelier probles, and without any doubt i can say that they are following it every single day!
United States of America
United States of America
Night manager
X-Large Hotel
10
Great team that facilitates the working process. Amazing application that serves a great deal to both clients and staff.
Manager from 50-74 room Hostel in Borovets (Bulgaria)
Verified
6 months ago
How easy it makes all booking and ordering processes. The application is easy to use, and has fine visuals and appealing design.
Bulgaria
Bulgaria
Manager
Mid-Sized Hotel
10
Easy selling and upselling
GM from 100 to 199 room Boutique in Paris (France)
Verified
8 months ago
Integrating ordering functionality directly into the menu saves time and minimises misunderstandings. High-quality images can make the menu engaging and appetizing, especially in food menus.
France
France
GM
Large Hotel
10
Best and Convenient
General Manager from 100 to 199 room Boutique in Bansko (Bulgaria)
Verified
8 months ago
TouchMenu is really easy to use, simple, fast, and in the same time complete. Suitable for all kind of hotels. A lot of options that can be used even the imposible become possible One of the greatest support, always ready to help and assist. What we like most is that guests can quickly and easily order room service, book hours for massages...
Bulgaria
Bulgaria
General Manager
Large Hotel
10
We use the web-based guest application, they call it Virtual Concierge at Cornelia Deluxe Residence, Razlog and the benefit of the system is really good. Guests enjoy using it and we are happy with the increase in non-stay ravenue.
MANAGER from 25-49 room Boutique in Bansko (Bulgaria)
Verified
9 months ago
We safe time and have more orders. The guests are happy tothat they can order their food online without go to the restaurant.
Bulgaria
Bulgaria
MANAGER
Mid-Sized Hotel
10
Great product!
IT Manager from 100 to 199 room City Center Hotel in Bansko (Bulgaria)
Verified
9 months ago
Nice and quick support, user friendly interface, easy to use. Nice and quick support, user friendly interface, easy to use. The product reached our expectations and we'll try to implement it even deeper in our organization.
Bulgaria
Bulgaria
IT Manager
Large Hotel
10
An innovative approach for solving day-to-day practices in a hotel
Manager from 10 to 24 room Luxury Hotel in Sofia (Bulgaria)
Verified
9 months ago
- Easier for guests to order room service without having to talk to reception - Added value to the hotel services - Ease of use - It saves time for guests - Eliminates the need for direct personal communication if that is something that a guest would like to minimise.
Bulgaria
Bulgaria
Manager
Small Hotel
10
Digital menu
Hotel manager from 50-74 room Bed & Breakfast & Inn in Tryavna (Bulgaria)
Verified
10 months ago
Amplify guest happiness, streamline operational costs, and unlock additional revenues effortlessly. Every interaction is a chance to upsell. We communicate with guests easily.
Bulgaria
Bulgaria
Hotel manager
Mid-Sized Hotel
6
Fast service
Manager from 10 to 24 room City Center Hotel in Visakhapatnam (India)
Verified
10 months ago
The spa therapy application is personalised for our clients and is designed to be easy and professional, reducing the schedule for working in the spa centre.
India
India
Manager
Small Hotel
10
The product of Touch Menu is extremely convenient and practical.
General manager from 25-49 room Boutique in Sandanski (Bulgaria)
Verified
10 months ago
TouchMenu is really easy to use, simple, fast, and in the same time complete. Suitable for different type of properties. Many options to perform different operations. Great support, always there to help. What we like most is that guests can quickly and easily order room service, book hours for massages or a table for lunch and dinner in the...
Bulgaria
Bulgaria
General manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
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TouchMenu hasn’t been recommended by any experts or partners yet
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Support
Unverified
TouchMenu has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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