The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CASY Hotel Software shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, CASY Hotel Software users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing a property management system (PMS) for your hotel is a critical step toward streamlining operations and enhancing guest experiences. Both CASY Hotel Software and eviivo Suite™ aim to automate core tasks, but they differ vastly in maturity, features, and market presence. CASY’s lack of reviews, recent feedback, and user ratings suggest it’s still an unproven contender. By contrast, eviivo’s extensive review base and high recent scores make it a more reliable choice for hotels seeking proven solutions.
Are you looking for a PMS with a solid track record and extensive functionalities, or are you willing to risk a less-established platform? Let’s compare these two options across key categories.
CASY Hotel Software presents as a simple, minimal offering with no reviews, features, or support data available, making it difficult to assess its value or reliability. eviivo Suite™, on the other hand, is a comprehensive, cloud-based platform with nearly 200 reviews in the last six months, a high user rating of 4.43/5, and a 95% likelihood to recommend. Its recent reviews highlight streamlined booking, robust guest communication, and strong partner integrations.
While CASY claims to be a PMS, the absence of user feedback and feature descriptions indicates it might not meet the operational complexity of most hotels. Are you prepared to rely on an untested solution, or do you prefer a platform with proven operational efficiencies?
Edge: eviivo Suite™
If your hotel requires an established platform with extensive integrations, automation, and proven support, go with eviivo Suite™. Its feature set, including channel management, revenue reports, guest CRM, payment processing, and a mobile app, is unmatched in the current market. Conversely, if your hotel is small, highly localized, or just starting out, and you prefer a lightweight or niche software, CASY might seem appealing—but its lack of reviews and features makes it a risky choice.
For hotels aiming to grow, compete globally, or improve operational efficiency, eviivo’s history of supporting over 28,000 properties makes it the superior pick. Does your hotel need a trusted platform with a broad feature set and recent positive feedback? If yes, eviivo is the clear winner.
Edge: eviivo Suite™
eviivo Suite™ boasts a high ease-of-use rating of 4.43/5, with recent reviews praising its intuitive interface, onboarding support, and mobile management app. Users frequently mention how simple it is to manage reservations, communicate with guests, and analyze reports from anywhere. Conversely, CASY offers no user ratings or reviews, making it impossible to judge its UI, onboarding process, or staff adoption.
Given the extensive recent feedback, it's clear that eviivo’s user experience is well regarded. Would you prefer a platform with proven ease of use and ongoing support? Edge: eviivo Suite™
eviivo boasts 51 features, including channel management, revenue tools, guest CRM, automated messaging, mobile app, and integrated payment solutions—covering almost every operational need. CASY provides no detailed feature list or unique functionalities, indicating a very limited or unverified offering.
For property management that scales, automates, and integrates with online channels, eviivo’s extensive features give your team a significant advantage. Are you prioritizing comprehensive functionality with proven reliability? If so, eviivo's feature depth makes it the clear choice.
Edge: eviivo Suite™
eviivo scores 4.42/5 on support and onboarding, with recent reviews highlighting responsive, helpful customer service that guides users through onboarding and troubleshooting. Many reviews mention that support is a key factor in their continued satisfaction. CASY, with no support ratings or reviews, offers no evidence of support quality or responsiveness.
Given eviivo’s high and recent customer satisfaction ratings, it’s evident that support is a strength. Would you prefer to work with a vendor that has a proven track record of responsive service? Edge: eviivo Suite™
eviivo has 32 verified integrations with key partners such as Expedia, Booking.com, TripAdvisor, and Google Hotel Ads, enabling seamless distribution and management. CASY offers no verified integrations or partner data, suggesting it lacks extensive connectivity options.
For hotels that rely on multiple channels and want to synchronize availability, rates, and guest data effortlessly, eviivo’s integrations are vital. Do you value a platform that easily connects with your existing distribution channels? If yes, eviivo’s integration ecosystem is the clear leader.
Edge: eviivo Suite™
While CASY’s review count is zero, eviivo has 191 reviews, with recent feedback rating it 4.43/5 and a 95% recommendation likelihood. Hotels across segments, from vacation rentals to boutique hotels, praise its ease of use, support, and ROI. Most recent reviews focus on operational efficiency, guest communication, and automation.
Given the high volume and recency of reviews, eviivo’s user ratings are a reliable indicator of its performance. Are you seeking a platform with verified, current user approval? If so, eviivo is the superior choice.
Edge: eviivo Suite™
CASY offers no pricing information publicly, suggesting it might be either free, custom-priced, or not commercially available. eviivo’s base price is $700 per month, with no trial or freemium options listed. Considering the feature set and support, this pricing is competitive for a full PMS solution.
Understanding total costs and value is crucial; eviivo’s transparent pricing aligns with its comprehensive features and support. Are you looking for a predictable investment in proven technology? If so, eviivo’s pricing offers clarity and value.
Not ideal if:
Given the lack of reviews and features, CASY is best suited for very basic, small-scale operations.
Bullets:
Not ideal if:
Edge: Not clearly applicable due to lack of data.
Not ideal if:
eviivo is suited for hotels that want to grow, automate, and connect with global distribution channels.
Bullets:
Not ideal if:
Edge: Not applicable; eviivo is best for growing, multi-channel operations.
eviivo Suite™ is a fully-featured, widely used, and highly-rated PMS, trusted by thousands of properties worldwide. Its robust integrations, automation tools, and support system make it a dependable choice. CASY, with no reviews or features, remains an unverified option unlikely to meet complex hotel needs.
If your hotel values proven technology, extensive features, and recent positive feedback, eviivo is the clear choice. It offers the reliability and capabilities necessary for modern hospitality.
Choose eviivo if you want a platform with a strong track record, comprehensive features, and dedicated support. CASY might only be suitable if your needs are minimal, and you are willing to risk unproven technology.
If your hotel is looking to grow, automate, and streamline operations, go with eviivo Suite™. For very small, simple setups, CASY could be considered—though its lack of data makes it a risky choice.
In conclusion, for most hotels, eviivo is the safer, smarter investment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, Casy and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Casy and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Casy offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Casy: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CASY Hotel Software has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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