Caterease vs. Event Temple:
Which Is Right for You?

The Decision

When choosing an event management software for your hotel, you’re likely weighing ease of use, feature set, integration capabilities, and support quality. Both Caterease and Event Temple aim to streamline event planning and sales, but they diverge sharply in terms of customer feedback, recent updates, and feature depth. Your decision hinges on your hotel’s size, complexity, and priorities—so which platform aligns better with your needs?

Caterease has been a staple for catering and event professionals since 1991, but it currently lacks recent reviews and a measurable online presence. Event Temple, on the other hand, boasts a 4.97 out of 5 rating based on 309 reviews, with 43 reviews in the last six months alone, making it a more reliable choice today. Do you want a long-established platform with less recent feedback, or a modern, well-reviewed solution?

Is Caterease or Event Temple Better for Hotels?

Caterease specializes in catering and event planning for businesses of all sizes, often serving caterers and event managers seeking detailed control over complex bookings. Event Temple is designed specifically for hotels and venues, offering a broader suite of sales tools integrated with CRM, automation, and customizable templates.

While Caterease claims to simplify busy workflows with features like event booking, client tracking, and financial reporting, it falls short in user ratings and recent reviews, with no new feedback in the last six months. Conversely, Event Temple has a high customer satisfaction score, with recent reviews emphasizing its ease of use, customizable templates, and support.

Do you prioritize a tried-and-true platform with decades of experience, or a modern, highly-rated software built for current hospitality needs? The choice depends on whether your focus is catering-specific or hotel and venue event management.

Caterease vs Event Temple: Which Should Your Hotel Choose?

If your hotel needs a catering-specific solution that handles complex event details, and you are comfortable with a platform that may not be as user-friendly or modern, Caterease might appeal. However, if your team values a CRM-driven, intuitive platform with a broad feature set, especially for sales and automation, Event Temple is the clear winner, given its high recent ratings, 17 integrations, and extensive positive reviews.

For hotels aiming to streamline sales workflows, improve communication, and manage diverse event types efficiently, Event Temple offers more modern tools and better support. Conversely, if your hotel’s focus is solely on catering operations with a proven, older system, Caterease might suffice, though its lack of recent reviews signals a potential risk.

For most hotels, especially those with a focus on sales growth and guest experience, Event Temple's recent review momentum makes it the stronger recommendation.

Is Caterease or Event Temple Easier to Use?

Event Temple boasts a 4.83 out of 5 ease-of-use rating based on 309 recent reviews, with users describing it as intuitive, straightforward, and easy to learn. Feedback highlights its user-friendly interface, helpful onboarding, and minimal training requirements, making staff adoption smooth.

Caterease lacks recent reviews and a formal ease-of-use rating, but it has historically been regarded as intuitive for catering professionals. Still, its older interface and limited recent feedback suggest it might not be as easy for new team members or multi-property hotels.

Edge: Event Temple.

Which Has Better Features: Caterease or Event Temple?

Caterease offers core event management features including booking, client tracking, and reporting but does not have many unique features beyond basic catering and event functions. Event Temple, however, provides 10 exclusive features such as eSignatures, customizable BEOs, lead forms, task management, content/file management, diagramming, and a client communication portal.

Event Temple's feature set is more comprehensive and tailored to hotel sales teams looking for automation, CRM, and document customization. The platform’s ability to handle multiple event workflows, generate detailed proposals, and integrate with various PMS systems gives it a clear edge.

Edge: Event Temple.

Which Has Better Customer Support: Caterease or Event Temple?

Customer reviews consistently praise Event Temple’s support, with a 4.87/5 rating and numerous mentions of prompt, helpful onboarding and ongoing assistance. Users appreciate their responsive onboarding team, clear documentation, and proactive help, making it easier to implement and adopt.

Caterease has no recent reviews or ratings, making it difficult to assess support quality today. Historically, it has been supported by a small team, but without current feedback, the confidence in their support is lower.

Edge: Event Temple.

Which Has More Integrations: Caterease or Event Temple?

Event Temple integrates with 17 verified partners, including major PMS systems like Opera, Mews, and Cloudbeds, along with tools like RoomRaccoon and Stayntouch. Caterease has only one verified integration, with no recent updates on expanding its partner network.

For hotels relying on multiple systems or seeking an integrated workflow, Event Temple’s extensive partner list offers significant advantages in automation and data sync. The limited integrations of Caterease restrict its flexibility and scalability.

Edge: Event Temple.

Which Do Hoteliers Rate Higher: Caterease or Event Temple?

Event Temple’s recent reviews reveal a 4.97 out of 5 rating, with 97% likelihood to recommend, across a broad hotel segment mix including luxury, boutique, conference, and branded hotels. Property types like small boutique and branded hotels generally rate it higher, citing ease of use and sales efficiency.

Caterease, with a 0/5 overall rating and no recent reviews, cannot be compared in terms of hotel satisfaction. Its lack of recent feedback indicates it is less favored or less actively supported in the current market.

Edge: Event Temple.

How Much Do Caterease and Event Temple Cost?

Caterease’s pricing details are not publicly available, suggesting a bespoke quote based on your needs or a potentially high cost for enterprise features. Event Temple charges a straightforward $400 monthly base fee, with no implementation or setup fees.

Given the transparent pricing and the extensive feature set, Event Temple offers better value for money, especially for hotels seeking modern, scalable solutions without hidden costs.

What Type of Hotel Should Use Caterease?

• Hotels that primarily focus on catering operations and event planning with simple workflows.
• Small or mid-sized venues that want a dedicated catering system with proven basic features.
• Teams that prefer a longstanding platform, even if it lacks recent updates or extensive integrations.
• Hotels with minimal need for automation or CRM capabilities.

Not ideal if:

• Your hotel manages multiple properties or complex sales processes.
• You prioritize modern UI and frequent updates.
• You need extensive integrations and automation features.

What Type of Hotel Should Use Event Temple?

• Hotels and venues seeking a comprehensive, CRM-driven event sales platform.
• Properties that want customizable templates, eSignatures, and automated workflows.
• Hotels looking for robust integration options with PMS, revenue management, and payment systems.
• Teams that value ease of use, fast onboarding, and ongoing support.

Not ideal if:

• Your hotel prefers a simple, catering-only system without sales automation.
• You operate with very limited online integration needs.
• You are comfortable with less frequent updates and less extensive support.

Event Temple vs Caterease: The Bottom Line for Hotels

The core difference lies in their focus and recent customer feedback. Caterease has historically been catering-focused but lacks recent reviews and innovation, making it less suited for modern hotels looking for comprehensive solutions.

Event Temple, with its high recent ratings, extensive integrations, and feature-rich platform, is ideal for hotels that want a sales-driven, easy-to-use system that supports growth and automation. It’s the superior choice for most hotels today.

If your hotel needs a reliable, modern event management platform with strong CRM and automation, go with Event Temple. Its recent reviews, support, and feature set make it the clear leader.

Choose Caterease only if you operate a niche catering business with straightforward needs and are comfortable with an older, less supported platform. For all others, Event Temple offers a better fit for growth, efficiency, and guest experience.