The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cendyn shines when it comes to comprehensive reporting — especially for brand properties (4.6/5) , with exclusive features like Revenue pacing and Food & Beverage Reporting, Analysis & Forecasting.
MyForecast shines in ease of use and customer support , with exclusive features like Smart Spreading Technology and Financial Forecast Builder.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $1,000/mo |
| Verified Reviews | 39 | 13 |
After analyzing 52 verified reviews, Cendyn users most value its comprehensive reporting, usability, forecasting, while MyForecast users highlight . Click any theme to see what reviewers say.
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Comprehensive Reporting
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Usability
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Forecasting
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Customer Support
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Rate Adjustment
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Customization
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Performance Issues
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #29 3 reviews | #27 5 reviews |
| Mid-Size (25-74 rooms) ▾ | #21 5 reviews | #27 7 reviews |
| Large (75-199 rooms) ▾ | #5 18 reviews | #27 1 reviews |
| X-Large (200+ rooms) ▾ | #6 9 reviews | — |
By Property Type
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| Boutique ▾ | #15 17 reviews | #37 4 reviews |
| Luxury ▾ | #8 24 reviews | #31 5 reviews |
| Branded / Chain ▾ | #11 12 reviews | #41 1 reviews |
| Extended Stay | #23 2 reviews | #25 2 reviews |
By Region
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| North America ▾ | #4 36 reviews | #34 0 reviews |
| Europe ▾ | #25 1 reviews | #19 13 reviews |
| Asia Pacific | #19 0 reviews | — |
Choosing a revenue management system (RMS) is critical for your hotel’s profitability and operational efficiency. Both Cendyn Guestrev and MyForecast RMS aim to optimize your pricing strategies, but they serve different hotel profiles and complexity needs. How do these solutions compare in usability, features, support, and value to help you make an informed decision?
Both systems seek to streamline revenue management, but they approach it differently. Cendyn Guestrev offers a highly customizable, science-driven platform with extensive features tailored to complex, multi-property operations, and larger hotels. MyForecast RMS emphasizes simplicity and automation, ideal for independent hotels or small groups seeking straightforward, AI-powered tools. Do you prefer a feature-rich platform or a more intuitive, automated approach?
Cendyn Guestrev boasts over 38 features, including advanced analytics, revenue pacing, and integrated channel management, making it suitable for hotels with sophisticated needs. MyForecast, with only 15 integrated features and two exclusive ones, focuses on core automation and automation-driven insights. Are you looking for a system with broad capabilities or a leaner, automated solution? The more recent reviews and higher overall rating favor Cendyn, indicating stronger user confidence with its target market.
If your hotel is part of a larger chain or has complex revenue streams and requires detailed customization, Cendyn Guestrev is the better fit. Its extensive partner integrations, multi-property management, and detailed reporting serve hotels that need granular control and comprehensive analytics. Conversely, if your hotel is independent, smaller, or values ease of use and quick implementation, MyForecast RMS suits your needs with its automation and intuitive interface. Hoteliers prioritizing recent positive feedback and higher ratings should lean toward Cendyn.
Cendyn Guestrev scores 4.41 out of 5 for ease of use, with reviews praising its user-friendly interface but noting some complexity for new users due to the breadth of features. Onboarding is rated 4/5, and support is highly regarded, with users mentioning helpful onboarding and responsive customer service.
MyForecast RMS outperforms with a 4.92 rating, praised for its simplicity, user-friendly design, and automation that reduces manual input. Reviewers emphasize how quickly they adapted to the platform and its ease of navigation, making staff onboarding straightforward.
Edge: MyForecast RMS.
Cendyn Guestrev offers 52 unique features, including analytics dashboards, revenue pacing, sales team tracking, API access, and multi-property management, providing a deep toolbox for complex revenue strategies. It also supports food & beverage and other income forecasting, which MyForecast lacks.
MyForecast RMS has only 2 features unique to it—Smart Spreading Technology and a Financial Forecast Builder—but these focus on automation and predictive analytics, simplifying decision-making. While it’s less feature-dense, its automation capabilities reduce manual work significantly.
Edge: Cendyn Guestrev.
Cendyn Guestrev’s support scores 4.4 out of 5, with reviews highlighting helpful, responsive service and excellent onboarding. Users appreciate ongoing support, though some note system complexity can require more assistance.
MyForecast RMS has a perfect 5/5 customer support rating, with reviews praising the availability and efficiency of their team, and how support helps maximize the system's automation potential. Due to more recent reviews and a higher NPS score (9.67 vs 8.45), MyForecast’s support is perceived as slightly superior.
Edge: MyForecast RMS.
Cendyn Guestrev shows a 4.32/5 overall rating based on 38 reviews, with recent feedback noting its ease of use and extensive capabilities. Its users span from luxury and resort hotels to casinos, with ratings averaging 4.59/5 among independent hotels.
MyForecast RMS has a perfect 5/5 rating based on 12 reviews, all very recent, with hoteliers emphasizing its intuitiveness and automation. It’s favored particularly by boutique and city-center hotels, which rate it highly for simplifying revenue tasks.
Given the larger review sample and more recent feedback, Cendyn’s ratings are more representative of broader hotel types, but MyForecast’s higher recent ratings highlight its current strong performance.
Cendyn Guestrev is priced at $700 per month without additional details on implementation or extra costs. MyForecast RMS costs $1,000 per month, also with no mention of implementation fees or trials. Both are subscription-based, with Cendyn slightly more affordable.
Not ideal if your hotel is small, independent, or prefers a simple, straightforward interface with minimal complexity.
Not ideal if your hotel needs deeply customizable features, extensive multi-property management, or operates in regions outside Europe.
Cendyn Guestrev excels in delivering a broad set of features, including detailed analytics, multi-property management, and extensive integrations, making it ideal for larger, complex hotel operations. Its user interface is accessible, but the sheer number of options may require a learning curve.
MyForecast RMS offers a more streamlined, automated experience focused on core revenue management tasks. Its intuitive design and recent high support scores make it suitable for independent hotels or smaller groups seeking quick, reliable results without the complexity of broader feature sets.
If your hotel needs sophisticated customization, multi-property oversight, and deep analytics, choose Cendyn Guestrev. For straightforward, automated revenue management with rapid onboarding, MyForecast RMS is the better option. In the current landscape, the more recent and higher-rated reviews favor MyForecast RMS, though Cendyn’s larger feature set makes it the more comprehensive choice for complex hotel portfolios.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | From $1,000/mo |
According to HTR's product database, Cendyn Guestrev and MyForecast RMS share 13 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Automated data gathering & integration | ||
| Corporate & Travel Agency Account Tracking | ||
| Dashboarding & data visualization | ||
| Financial Forecast Builder | ||
| Revenue pacing | ||
| Sales team productivity tracking | ||
| Smart Spreading Technology |
Showing top differences. 42 more features differ between these products.
What hoteliers love
Cendyn provides robust reporting tools that users find invaluable for understanding market positions and making strategic decisions. The ability to ex... Cendyn provides robust reporting tools that users find invaluable for understanding market positions and making strategic decisions. The ability to export data into Excel is particularly praised. Still, some hoteliers call for more customization and better accessibility of reports to suit their unique needs.
Cendyn is noted for its user-friendly interface and intuitive design, making it easy for new users to adopt and navigate the system. This contributes... Cendyn is noted for its user-friendly interface and intuitive design, making it easy for new users to adopt and navigate the system. This contributes to its high usage rate among staff and ensures efficient daily operations.
Hoteliers appreciate Cendyn's ability to provide dynamic and accurate forecasting, allowing them to make data-driven decisions that optimize revenue.... Hoteliers appreciate Cendyn's ability to provide dynamic and accurate forecasting, allowing them to make data-driven decisions that optimize revenue. However, some users report occasional inaccuracies, especially during unpredictable events like COVID-19, highlighting a need for more reliable forecasting models.
Where hoteliers push back
Reviews frequently highlight the ease and efficiency of adjusting rates with Cendyn. The system allows for quick modifications to account for special... Reviews frequently highlight the ease and efficiency of adjusting rates with Cendyn. The system allows for quick modifications to account for special events, peak seasons, and changing market conditions, directly impacting revenue positively. Some users, however, desire more flexibility to handle adjustments on the fly.
Cendyn offers high levels of customization that users appreciate, allowing them to tailor the system to their specific business needs. However, there... Cendyn offers high levels of customization that users appreciate, allowing them to tailor the system to their specific business needs. However, there are requests for even more customizable options, particularly in reports and certain operational settings.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cendyn Guestrev and MyForecast RMS share many core Revenue Management Systems features, but each has unique capabilities. Cendyn Guestrev offers 116 verified integration partners, while MyForecast RMS offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyForecast RMS leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cendyn Guestrev: No. MyForecast RMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cendyn has an HT Score of 74 and MyForecast has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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