Cendyn Guestrev

4.2 (35 REVIEWS)

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HT Score  
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Kilian, Holly, Nikolay + 17 more experts recommend Cendyn

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Cendyn Guestrev

4.2 (35 REVIEWS)

Ranked 18 (out of 65) in Revenue Management Systems

Revolutionized profit optimization for hotels and casinos, offering unparalleled insights and flexibility

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Bell avatar Bell - AI powered product analyst

I analyzed all of Cendyn’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Cendyn for its powerful and user-friendly tools that significantly enhance revenue management. They appreciate the ability to forecast and adjust rates dynamically, which boosts revenue, and the comprehensive reporting that helps in making informed decisions. However, hoteliers note challenges such as the complexity of rate modification, a need for better system integration, occasional inaccuracies in forecasting, and limited customization in certain reports. This makes Cendyn an overall effective solution for improving revenue while requiring attention to some critical areas for smoother operations.

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Hyatt, Virgin, Onyx Hospitality Group & 269 others

Read their reviews
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Hoteliers Most Frequently Mention

Rate Adjustment
Comprehensive Reporting
Usability
Customer Support
Forecasting
Customization
Performance Issues
Market Segmentation
System Integration
Training and Onboarding

What Types of Hotels Cendyn is Popular For

Size

101 | Large (75-199 room)

64 | Medium (25-74 room)

8 | Small (10-24 room)

113 | X-Large (200+ room)

32 | X-Small (1-9 room)

Country

199 | United States of America

21 | France

11 | Spain

9 | Canada

8 | United Kingdom

6 | Italy

5 | South Africa

4 | Mexico

4 | Ireland

4 | India

4 | Australia

3 | United Arab Emirates

3 | Bahrain

2 | Saudi Arabia

2 | Denmark

2 | Switzerland

2 | New Zealand

1 | Bulgaria

1 | Malaysia

1 | Greece

1 | Singapore

1 | Sweden

1 | Cyprus

1 | Bermuda

1 | Kenya

1 | Morocco

1 | Norway

1 | Belgium

1 | Japan

1 | Ghana

1 | Korea, South

1 | Qatar

1 | Dominican Republic

1 | Germany

1 | Colombia

1 | Myanmar

Type

90 | Bed & Breakfast & Inns

158 | Boutiques

92 | Branded Hotels

42 | Casinos

111 | City Center Hotels

68 | Airport/Conference Hotels

20 | Extended Stay & Serviced Apartments

13 | Hostels

66 | Limited Service & Budget Hotels

126 | Luxury Hotels

8 | Motels

148 | Resorts

10 | RV Parks & Campgrounds

15 | Vacation Rentals & Villas

Region

212 | North America

61 | Europe

12 | Asia Pacific

6 | Oceania

6 | Middle East

1 | South America

2 | Central America

8 | Africa

Category

18 | Business Intelligence

35 | Revenue Management Systems

166 | Hotel Reservations Systems

27 | Hotel Metasearch Management Software

23 | Hotel Rate Parity

144 | Booking Engine

54 | Digital Marketing Agencies

11 | RFPs & Proposal Management Software

7 | Website Design

16 | Hotel CRM & Email Marketing

4 | Event Management Software

What is Cendyn?

Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Cendyn Guestrev is a revenue management system designed specifically for hoteliers to optimize their pricing strategies effectively. This platform leverages scientific algorithms and automation to provide precise pricing suggestions, allowing revenue managers to dynamically forecast and adjust rates to maximize revenue. Its user-friendly interface streamlines the revenue management process, making it easier to implement and adapt strategies in real-time. With comprehensive reporting tools, Guestrev offers deep insights into revenue and profit centers, including up to nine customizable categories of ancillary revenue, enabling informed and strategic decision-making to boost profits across all segments.

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Capabilities

Guestrev: Total profit optimization

Guestrev: Dynamic pricing solutions

Guestrev: Unlock true guest value

Guestrev: Synchronize PMS data in real time

Grouprev: Robust group forecasting tool

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Available Add-ons & Modules

Demand-based pricing and forecasting maximizes group/event space value

Meetings & Events Intelligence
Grouprev optimizes total hotel revenue by maximizing the value of group and event spaces with demand-based pricing and forecasting. Built using the core strategy of Guestrev’s transient forecast tools, Grouprev provides an unconstrained view and projections into group business at the micro-segment level. Presented with a floor, optimal and ceiling bid rate, sales managers can confidently quote a rate that is based on the expected total revenue and winning probability at the micro-segment level.

PREMIUM ADD-ON

Cendyn Reviews Summary

4.2
Very Good
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
3.9/5

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Achievements

Trending Product

This vendor's trending score is rising, Cendyn Guestrev is the #12 most trending product in the Revenue Management Systems category (out of 65) and the #410 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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76 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Cendyn Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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2

Success Stories

30

References

41

Featured Customers

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Cendyn Reviews

Hotelier Rating

Excellent
228
Very Good
59
Average
29
Poor
10
Terrible
4

Property Size

  • X-Small (32)
  • Small (8)
  • Medium (64)
  • Large (101)
  • X-Large (113)

Country

  • United States of America
    United States of America
    (199)
  • France
    France
    (21)
  • Spain
    Spain
    (11)
  • Canada
    Canada
    (9)
  • United Kingdom
    United Kingdom
    (8)
  • Italy
    Italy
    (6)
  • South Africa
    South Africa
    (5)
  • Mexico
    Mexico
    (4)
  • Ireland
    Ireland
    (4)
  • India
    India
    (4)
  • Australia
    Australia
    (4)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Bahrain
    Bahrain
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Denmark
    Denmark
    (2)
  • Switzerland
    Switzerland
    (2)
  • New Zealand
    New Zealand
    (2)
  • Bulgaria
    Bulgaria
    (1)
  • Malaysia
    Malaysia
    (1)
  • Greece
    Greece
    (1)
  • Singapore
    Singapore
    (1)
  • Sweden
    Sweden
    (1)
  • Cyprus
    Cyprus
    (1)
  • Bermuda
    Bermuda
    (1)
  • Kenya
    Kenya
    (1)
  • Morocco
    Morocco
    (1)
  • Norway
    Norway
    (1)
  • Belgium
    Belgium
    (1)
  • Japan
    Japan
    (1)
  • Ghana
    Ghana
    (1)
  • Korea, South
    Korea, South
    (1)
  • Qatar
    Qatar
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Germany
    Germany
    (1)
  • Colombia
    Colombia
    (1)
  • Myanmar
    Myanmar
    (1)

Region

  • North America
    North America
    (212)
  • Europe
    Europe
    (61)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (6)
  • Middle East
    Middle East
    (6)
  • South America
    South America
    (1)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (8)

Hoteliers say

Hoteliers like Cendyn for its powerful and user-friendly tools that significantly enhance revenue management. They appreciate the ability to forecast and adjust rates dynamically, which boosts revenue, and the comprehensive reporting that helps in making informed decisions. However, hoteliers note challenges such as the complexity of rate modification, a need for better system integration, occasional inaccuracies in forecasting, and limited customization in certain reports. This makes Cendyn an overall effective solution for improving revenue while requiring attention to some critical areas for smoother operations.

AI-generated from the text of customer reviews

Rate Adjustment
Comprehensive Reporting
Usability
Customer Support
Forecasting
Customization
Performance Issues
Market Segmentation
System Integration
Training and Onboarding
8

Revenue Management Systems.

Complex Revenue Analyst from 200 to 499 room Boutique in New York City (United States of America)

Verified
13 months ago