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Ratings Snapshot
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Ranked #28 out of 57 in Revenue Management Systems
Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreGuestrev (Cendyn) Overview
Guestrev (Cendyn) Overview
Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your hotel and casino business. It provides rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine custom categories of ancillary revenue....
About Cendyn View website
Founded in 1996 | Headquarters in Boca Raton United States | 570 employeesCendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an in...
Other Products by Cendyn
Integrates with
- Property Management Systems
- Hotel Management Software
- Channel Managers
What customers love about Guestrev (Cendyn)
Revenue Manager in Minneapolis (United States)
- The features I find most helpful are the Action Index, total percentage occupancy OTB, and Market Rate vs Quoted Rate. - Rate Recommendations per room category are also helpful. Ensure the property's systems are ...
Revenue Manager in Chelan (United States)
It's easy to use, everything is at your finger tips and their Support and Training is amazing! The system interfaced with our Property Management Software nicely and makes things very simple for updating rates with reco...
Director of Planning & Analysis in Wyomissing (United States)
Player level detail reporting, flexibility of forecast to adapt to business trends, vendor participation with the client to ensure maximum application functionality.
Expert Q&A and Partner Recommendations
What does this product or service do well?
Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)What differentiates this product or service from the competition?
Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands. Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)Features
Clients & references
References & testimonials
Guestrev had the types of reports we were looking for, including forecasting, on-the-books as well as historical. It's very difficult in the high-end luxury market to convince people to move into that...
Cendyn is a great product for us. It really helps us figure out what our occupancy will be and what the demand looks like. We use Cendyn’s Guestrev product for our revenue management system. It’s ...
Case studies
Cendyn doesn’t have any case studies available
Awards & Certifications
Cendyn doesn’t have any awards or certifications
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- New Zealand
- Canada
April 23, 2021
Guestrev (Cendyn) Review: Great Company and Product to Work with
Regional Director from Casinos in Las Vegas (United States of America)
What do you like most?
The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very use...
What do you dislike or think could be improved?
The set-up of your initial input information can be very time-consuming...especially when using both GroupRev and GuestRev. Providing an easier way to input in one system alone and having both systems pi...
March 18, 2021
Guestrev (Cendyn) Review: Its a No-Brainer
Director of Accommodations from Luxury Hotels in Vernon (Canada)
What do you like most?
Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool...
What do you dislike or think could be improved?
Can't wait to see the product evolving and for the introduction of dynamic room type segmentation, so rates for room types can flow independently from each other. Right now is good...but it will be GRE...
December 24, 2020
Guestrev (Cendyn) Review: Review of Revintel, GuestRev, and GroupRev
Room Revenue Manager from Resorts in Breckenridge (United States of America)
What do you like most?
I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in ...
What do you dislike or think could be improved?
For over 4 years, the improvement to change rate differentials / modifiers by unit type and control it myself has been promised to be available in a few months. It is still 3 to 5 months from being avail...
December 16, 2020
Guestrev (Cendyn) Review: Great!
Front Desk Clerk from Luxury Hotels in Menlo Park (United States of America)
What do you like most?
I love how cendyn is a great way to connect with hotel guest and how easy and clear it is for us users to navigate.
What do you dislike or think could be improved?
Not much is needed to be improved with cendyn since I have not encountered with any problems with this program.
December 15, 2020
Guestrev (Cendyn) Review: Great Experience
Executive Administrator from Boutiques in New York (United States of America)
What do you like most?
I had a great experience. The agent was kind, eager to help, and solved my issue in a timely manner.
What do you dislike or think could be improved?
I was really quite pleased with the service provided. The only thing I can think of would be the hold time waiting to reach an agent.
December 10, 2020
Guestrev (Cendyn) Review: Good, but needs to improve on some areas
Director of Revenue from Hostels in Auckland (New Zealand)
What do you like most?
- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment
What do you dislike or think could be improved?
- very complicated to upload Forecast into RevIntel - a number of reports need to improve for a better customer experience - GuestRev should be able to indicate total value of each gaming customer (room...
Pricing
Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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