Ranked 20 (out of 52) in Revenue Management Systems
Revenue Management Systems
Supercharge profit from every segment of your business
Ranked #20 out of 52 in Revenue Management Systems
Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreGuestrev is the leading revenue management and profit optimization solution geared towards hotels and casinos. Its powerful features deliver flexible and real-time actionable insights that incorporate optimal pricing suggestions, even at the most granular level. Guestrev combines both science and rules-based automation with the right level of control that revenue managers crave. With the unwaveri...
Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and reven...
86% recommend
Room Revenue Manager from Resort
I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in dissecting data ...
VP Revenue Management & Distribution from Resort
Revintel: fast pulling of reports. Can be exported into Excel. Easy of use. GuestRev: Rate uploading tool is amazing and hitch-free.
Director of Hotel Operations
Nothing comes to mind at this time. They are always there when I need them.
Revenue Manager in Schenectady (United States)
Forecasting was always way off even after talking with their 'data scientists' weekly. Pricing recommendations could never be trusted, and I always did them in excel then manually enter day by day in RainMaker to push t...
Director of Planning & Analysis from Casino in Wyomissing (United States)
Automated reporting in GuestRev is primitive. Must add reporting package. Old extract 1 time per night is limiting for properties that have a lot of short-term or in the day pickup.
What does this product or service do well?
Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)What differentiates this product or service from the competition?
Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands. Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (1)Your Command Center For Profitable Revenue Strategies
IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust.
This vendor is 87% below the category average..
This vendor has fewer recent reviews than average compared to other top Revenue Management Systems providers. It is advised that you ask for recent references before proceeding.
Apr 23, 2021
Regional Director from Casino in Las Vegas (United States)
The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very use...
The set-up of your initial input information can be very time-consuming...especially when using both GroupRev and GuestRev. Providing an easier way to input in one system alone and having both systems pi...
Mar 18, 2021
Director of Accommodations from Vacation Rental in Vernon (Canada)
Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool...
Can't wait to see the product evolving and for the introduction of dynamic room type segmentation, so rates for room types can flow independently from each other. Right now is good...but it will be GRE...
Dec 24, 2020
Room Revenue Manager from Resort in Breckenridge (United States)
I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in ...
For over 4 years, the improvement to change rate differentials / modifiers by unit type and control it myself has been promised to be available in a few months. It is still 3 to 5 months from being avail...
Dec 16, 2020
Front Desk Clerk from Resort in Menlo Park (United States)
I love how cendyn is a great way to connect with hotel guest and how easy and clear it is for us users to navigate.
Not much is needed to be improved with cendyn since I have not encountered with any problems with this program.
Dec 15, 2020
Executive Administrator from Boutique in New York (United States)
I had a great experience. The agent was kind, eager to help, and solved my issue in a timely manner.
I was really quite pleased with the service provided. The only thing I can think of would be the hold time waiting to reach an agent.
Dec 10, 2020
Director of Revenue from Casino in Auckland (New Zealand)
- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment
- very complicated to upload Forecast into RevIntel - a number of reports need to improve for a better customer experience - GuestRev should be able to indicate total value of each gaming customer (room...
Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
The House that Analytics Built: What hoteliers need to know about advanced analytics in revenue technology
The Metrics that Matter (in the Hotel Industry)
A Revenue Management Checklist for a Topsy Turvy World
World's most powerful channel manager, managing rooms and rates on 400 hotel booking channels, in real-time.
OTA Insight empowers hoteliers to make smarter revenue, distribution and marketing decisions through its market-leading suite of cloud-based business intelligence solutions including Market Insight, Rate Insight, Parity Insight and Revenue Insight.
#knowyourguest - Personalized booking experience for every guest
Director of Reservations and Resort Communications from Casino
All Rainmaker Team Members make you feel like family. They are there to constantly provide support with any and every question, concern, challenge.