The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cendyn shines in ease of use and customer support , with exclusive features like Revenue pacing and Food & Beverage Reporting, Analysis & Forecasting.
Infologic shines .
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 42 | 0 |
After analyzing 42 verified reviews, Cendyn users most value its real-time data support, customizable reports, market opportunity insights, while Infologic users highlight . Click any theme to see what reviewers say.
|
|
Infologic |
|---|---|
| Pros | |
|
+
Real-time data support
▾
|
|
|
+
Customizable reports
▾
|
|
|
+
Market opportunity insights
▾
|
|
|
+
User-friendly interface
▾
|
|
| Cons | |
How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Infologic |
|---|---|---|
| Small (10-24 rooms) | #17 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 9 reviews | — |
| Large (75-199 rooms) ▾ | #8 16 reviews | — |
| X-Large (200+ rooms) ▾ | #6 15 reviews | — |
By Property Type
| Segment |
|
Infologic |
|---|---|---|
| Boutique ▾ | #6 17 reviews | — |
| Luxury ▾ | #7 28 reviews | — |
| Branded / Chain ▾ | #6 21 reviews | — |
| Extended Stay | #18 1 reviews | — |
By Region
| Segment |
|
Infologic |
|---|---|---|
| North America ▾ | #5 35 reviews | — |
| Europe | #16 2 reviews | — |
| Asia Pacific | #11 3 reviews | — |
| Middle East | #13 1 reviews | — |
Choosing the right business intelligence (BI) tool for your hotel hinges on understanding each product’s strengths, weaknesses, and how they align with your operational needs. Cendyn Revintel and Infologic both aim to turn complex data into actionable insights, but they differ markedly in maturity, usability, and market presence. Your decision should consider not only features but also support, integrations, and user feedback.
Cendyn Revintel stands out with a large review base, recent feedback, and a high overall rating. Infologic, with no reviews or recent data, offers little insight into user satisfaction or real-world performance. This review favors the more established, review-backed platform, making Revintel the stronger proposition.
Both platforms aim to enhance data-driven decision-making, but Revintel is far more mature, boasting 41 reviews in the past six months and a 4.38/5 overall rating. Infologic, with zero reviews and no recent data, lacks the real-world evidence needed to gauge effectiveness.
Revintel’s strengths include a suite of 11 unique features and a well-established presence in multiple regions, including North America, Europe, and Asia Pacific. Infologic’s absence of reviews and integrations indicates it may still be developing its market footprint or lacks widespread adoption.
If your team needs a BI tool with proven reliability, recent user feedback, and a broad feature set, Revintel is the clear choice. Are you willing to consider an untested platform without reviews? The gap in real-world data tilts the decision strongly toward Revintel.
If your hotel requires a mature, well-reviewed BI solution with extensive integrations, go with Cendyn Revintel. It’s suited for hotels that need detailed, customizable reports, multi-property management, and robust support, especially in regions like North America and Europe.
Conversely, if your hotel is seeking a lesser-known platform, perhaps with a focus on raw data analysis or AI-driven insights, and if price is a primary concern, Infologic might appeal. But without reviews or proven market presence, it’s riskier, particularly for hotels that prioritize stability and proven performance.
For hotels needing proven, comprehensive BI with good user satisfaction, Revintel is the safer choice. If you prefer to experiment with an untested platform or have very limited data needs, Infologic could be an option—but with caution.
Revintel scores a 4.5/5 for ease of use, with many reviewers citing its user-friendly interface and efficient report generation. Onboarding is rated 4.43/5, and customers praise the platform’s intuitive design, customizable reports, and helpful support.
Infologic, with no reviews or data, doesn’t provide user feedback or ratings. Its ease of use remains unknown, which is a significant blind spot for decision-making.
Edge: Cendyn.
Revintel offers 11 unique features, including content and file management, team collaboration, response management, dashboarding, multi-property management, and specialized revenue forecasting tools. It also provides analytics dashboards, centralized user management, and F&B forecasting—features critical for comprehensive BI.
Infologic appears to have no listed features or differentiators, making it difficult to compare. Without feature data or user feedback, it’s impossible to assess its capabilities.
Edge: Cendyn.
Revintel scores 4.6/5 for customer support, with reviews highlighting quick responses, effective onboarding, and knowledgeable staff. Users appreciate the ongoing support, even as some mention room for improvement in navigation and report explanations.
Infologic, with no reviews or support ratings, leaves a significant gap in understanding its customer service quality. The lack of feedback suggests it’s either untested or less established.
Edge: Cendyn.
Revintel boasts 116 verified partners, including major PMS and technology providers like Priority Software, Visual Matrix PMS, and HotelTime. This extensive ecosystem enables seamless data flow and integration with your existing systems.
Infologic has no verified integrations listed, limiting its appeal for hotels seeking an interconnected BI environment. The absence of a partner network raises questions about its compatibility.
Edge: Cendyn.
Revintel’s recent reviews reflect a high satisfaction level, with a 4.38/5 rating, and 90% of users recommending it. Hotels across segments—particularly resorts and boutique hotels—find it valuable for revenue management and operational insights.
Infologic has no reviews or ratings, making it impossible to gauge user satisfaction or hotel segment preferences.
Edge: Cendyn.
Revintel’s pricing starts at $300 per month, with no free trial or additional fees. Its transparent pricing and lack of implementation costs make it accessible for hotels ready to commit.
Infologic’s pricing is not publicly available, which complicates budgeting and planning. Its lack of pricing transparency suggests it may be tailored or less standardized.
Not ideal if your hotel:
Not ideal if your hotel:
Revintel offers a mature, feature-rich, and highly-rated platform with strong regional presence, wide integration options, and a solid support reputation. Its extensive review base and recent feedback make it a reliable choice for hotels seeking proven BI capabilities.
Infologic appears to be an untested, less established solution lacking reviews, features, and integrations. Without data backing its performance, it’s best considered only if your hotel is experimenting or has very specific needs.
For hoteliers prioritizing reliability and proven performance, Revintel is the clear winner. If you’re comfortable with risk and seeking a potentially innovative but untested platform, Infologic might be worth exploring—but with caution.
According to HTR's product database, Cendyn Revintel and Infologic share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Infologic |
|---|---|---|
| Content & File Management | ||
| Dashboarding & data visualization | ||
| Multi-property management | ||
| Response Management | ||
| Revenue pacing | ||
| Team Collaboration |
What hoteliers love
Users appreciate the platform's real-time data support, which allows for quick interpretation and informed action. Integrated live chat aids in resolv... Users appreciate the platform's real-time data support, which allows for quick interpretation and informed action. Integrated live chat aids in resolving queries efficiently.
The ability to generate branded and visually compelling reports is highlighted as a valuable feature, enabling stakeholders to make strategic decision... The ability to generate branded and visually compelling reports is highlighted as a valuable feature, enabling stakeholders to make strategic decisions with confidence.
Detailed snapshots of regional market opportunities assist sales teams in identifying high-value prospects and staying competitive in the marketplace.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cendyn Revintel and Infologic share many core Business Intelligence features, but each has unique capabilities. Cendyn Revintel offers 116 verified integration partners, while Infologic offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn Revintel leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cendyn Revintel: No. Infologic: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cendyn has an HT Score of 79 and Infologic has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor