Analytics

4/5 features

Custom Reports & Templates

Create fully customized drag-n-drop reports and save them as templates for future use or to share with team members.
Net Revenue KPIs
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Analytics dashboard
Sales team productivity tracking
Revenue pacing
Dashboarding & data visualization
Distribution Cost Analytics
Scheduled Reports
Multi-Property & Portfolio Level Tracking

Easy access to portfolio-level performance for cluster-level and above property managers in charge of multiple hotels.
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Profitability Contribution by Customer

Analyze profit contribution by segment, channel, country, company and more dimensions to truly understand which guests bring the highest bottom-line value.
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.
Artificial Intelligence

Integrated Artificial Intelligence to enhance analyses and reach better insights/decisions faster.

Forecasting, Budgeting & Planning

4/5 features

Revenue pacing
Forecast Locking & Workflows

Lock plans during the review process and grant user or group level access to each model or forecast.
Driver Based Models

Customizable rules that create dynamically adjusting forecasts that automatically adapt based on business drivers eliminating the need for manual updating.
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Business & marketing plans
Version Control

Work collaboratively in the same models to maintain a single source of truth and be able to revert to past versions and track changes.
Web Based

Access and update your models via your web browser
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Data Management

4/5 features

Multi-property management
Centralized user & role management
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Automated data gathering & integration
Customizable Data Hierarchies

Modify and create your own customized data hierarchies to optimize and fine tune off-the-shelf models and forecasts for your property's unique needs including: market segments, booking channels, room types, and loyalty membership hierarchies.
In-App Data Management

Easily update your rate codes, corporate and travel agency profile mapping, currency conversion rates right from within the app settings.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Collaboration

4/5 features

Collaboration & Commenting

Leave comments and communicate with team members right within the tool to be able to share information and uncover new insights as a team.
Shareable Templates & Plans

Share plans throughout the organization - "one version of the truth".
File Attachments

Attach files to a cell or model to communicate the rationale behind the numbers.
Web Based

Access and update your models via your web browser
Alerts Feed

Keep teams on top of important changes, enabling them to spot and act on opportunities more efficiently and effectively.

Great Company and Product to Work with

Regional Director from 500+ room Casino in Las Vegas (United States of America)

Verified

2 years ago

The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very user-friendly.

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Its a No-Brainer

Director of Accommodations from 100 to 199 room Luxury Hotel in Vernon (Canada)

Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool, its dynamic, its user friendly and most of all it will both save as well as earn you money right out of the box. The combination of usi...

Review of Revintel, GuestRev, and GroupRev

Room Revenue Manager from 200 to 499 room Airport/Conference Hotel in Breckenridge (United States of America)

I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in dissecting data based on market segments by day and by price. A problem solved is market Segmentation by day. This helps with demand and...

Business Inteligente really makes my life easier

Revenue Manager from 75-99 room Luxury Hotel in San José del Cabo (Mexico)

The diversity that Business Intelligent offer in the reports , almost all matrix are available The constant improvements that the system has very useful tool total market since not only room revenue can be analyzed ( ancillary revenue and Food and beverage Revenue are key factor for Group decisions )

Not The Right Fit

Sales & Marketing Coordinator from 100 to 199 room Resort in Playa del Carmen (Mexico)

- the reports Cendyn generated were helpful and could be used for a wide variety of sales & marketing needs

A must have RMS for optimization!

Director of Revenue from 200 to 499 room Luxury Hotel in Coral Gables (United States of America)

The Cendyn support team is great to work with, efficient and quick response time. The Cendyn systems are easy to learn and work well.

Good, but needs to improve on some areas

Director of Revenue from 5 to 9 room Hostel in Auckland (New Zealand)

- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment

Must have for Revenue Professionals

Reservation & Revenue Analyst Manager from Luxury Hotel in Yangon (Myanmar)

Products Reviewed

Business Intelligence

What do you like most?

This is my everyday tool to use to revenue manage my property. It saves me my most precious thing called time. I use this to keep informed of Pace, Market Share, Forecast, Budget, Room Type Analysis, the performance of our corporate account and the travel agent, Lead Time, Length of Stay, etc. There are many reports that will give you the competitive edge to outperform your competitors. By uploading my budget and forecast data into it, I can easily compare my current On the Book with budget and forecast. Another best thing is that I can tailor my reports that will better suit my needs. I can also schedule the reports so that the system will send them to my email automatically at my desire time. I love that feature because I don't have to log in to the system every day. Moreover, I can download the reports in my desire format (excel, pdf, etc). If you want to keep your finger on the pulse of what is happening in your property especially on Revenue and Finance, this business intelligence tool is the one I would like to recommend. And the customer service and trainings are the perfect as well.

What do you dislike or think could be improved?

I hope there will be better and more detailed explanation of the reports and the columns in their reports. And the formulae of the columns of how the numbers are calculated. Instead of offering online training, I believe uploading video explaining the each report will better suit the clients. For us who is in Asia, to attend the training is not easy. I remembered the time, my associate tried to attend the training but gave up because that will be 4 AM in her time. Some reports take time to understand and figure out because of the lack of explanation. I know there is training but we tend to forget easily. If there is online support site with video, it will be perfect. I know that it will take time and energy but it will save time both on our side and the company side considering for the long time.

Revintel great reporting tool, Guestrev so so

VP Revenue Management & Distribution from 200 to 499 room Resort in Miami Beach (United States of America)

Revintel: fast pulling of reports. Can be exported into Excel. Easy of use. GuestRev: Rate uploading tool is amazing and hitch-free.

Revintel

VP Revenue Management from Luxury Hotel in Irvine (United States of America)

One stop shop for BI, ease of access to KPI's, standardized reporting, remote access, lots of various reporting options, estate roll ups.

A dashboard with various filter options that can be easily snapshot and shared to highlight pick-up and pace benchmarks. Geo report by City Day of Week booking trends Leaderboard dashboard for pick-up – Top arrival dates, Room Type, Offer, Top Accounts Easy way to upload Forecast and budget benchmarks Market Report by Day also skips over days that have no pickup making it difficult to cut and paste. Zero place holders would keep data static. Market Reports – it would be great to have the option to choose STLY instead of comparing to last year’s actual totals Geo Reports – to have the option to create regions Room Type and Upgrade Statistics – to see what was booked compared to where they stayed. Currently it just shows you how many were upgraded but not which category they came from Additionally, see a room type pace report that is a room type booked pace as opposed to what’s blocked. With upgrade at time of booking for some of our consortia accounts, the room type pace isn’t exactly accurate. Cancellation Report: There isn’t a cancellation report. Would like to pull a specific period in time with detailed info (revenue, room type, segment) and STLY comparisons. AdHoc: Better overall functionality. Currently only compares CY to PY. Would like STLY. Booking Trends: Pace and Pickup Analysis. The second tab that lists 1 day pick up / 7 day pick up / MTD pick up will skip over days that have had no pick-up. This makes extracting/copying and pasting difficult. Would also like 7, 14, 30-day pick-up comparison.

Company	Functionality
SiteMinder 91% recommended by 1482 hotels	Channel Managers +2 more
Cloudbeds 91% recommended by 1104 hotels	Channel Managers +3 more
OTA Insight 96% recommended by 996 hotels	Rate Shopping & Market Intelligence
Little Hotelier 89% recommended by 673 hotels	Hotel Management Software
RoomRaccoon 97% recommended by 507 hotels	Property Management Systems
IDeaS 92% recommended by 468 hotels	Revenue Management Systems
Oracle Hospitality 89% recommended by 425 hotels	Property Management Systems
Asksuite 98% recommended by 414 hotels	Hotel Chatbots
RateGain 93% recommended by 401 hotels	Hotel Rate Parity +5 more
This integration hasn’t been verified by Cendyn yet. Bookassist 94% recommended by 354 hotels	Booking Engine

Discover Apps

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Custom Reports & Templates

Net Revenue KPIs

Other Income Forecasting, Reporting & Analysis

Food & Beverage Reporting, Analysis & Forecasting

Corporate & Travel Agency Account Tracking

Analytics dashboard

Sales team productivity tracking

Revenue pacing

Dashboarding & data visualization

Distribution Cost Analytics

Scheduled Reports

Multi-Property & Portfolio Level Tracking

Pricing Decision Impact Tracking

Profitability Contribution by Customer

Shared Demand Calendar

Flexible Portfolio Grouping

Artificial Intelligence

Revenue pacing

Forecast Locking & Workflows

Driver Based Models

Food & Beverage Reporting, Analysis & Forecasting

Other Income Forecasting, Reporting & Analysis

Business & marketing plans

Version Control

Web Based

Pricing Decision Impact Tracking

Shared Demand Calendar

Flexible Portfolio Grouping

Multi-property management

Centralized user & role management

Open API

Automated data gathering & integration

Customizable Data Hierarchies

In-App Data Management

Flexible Portfolio Grouping

Collaboration & Commenting

Shareable Templates & Plans

File Attachments

Web Based

Alerts Feed

Support

Unverified

Support Not Verified

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