Cendyn Revintel

4.2 (18 REVIEWS)

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Kilian, Holly, Nikolay + 17 more experts recommend Cendyn

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Scale your business by transforming your data into actionable business intelligence

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What is Cendyn?

Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Cendyn Revintel is a powerful revenue management system designed specifically for the hospitality industry. It empowers hoteliers to swiftly leverage diverse data, yielding actionable insights within seconds. With Revintel, you can seamlessly access both historical and future data, allowing you to slice and dice information to a granular level. This capability significantly enhances your ability to build and automate visual dashboards and reports, helping you to exceed your financial goals. Whether you're managing room rates, forecasting demand, or analyzing occupancy trends, Revintel integrates smoothly into your existing operations, providing the tools you need to make data-driven decisions and optimize revenue.

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Capabilities

Compose data into intelligent insights

Team collaboration

Business intelligence made simple

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Cendyn Reviews Summary

4.2
Very Good
Ease of Use
4.3/5
Customer Support
4.4/5
ROI
4.2/5
Implementation
4.2/5

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Achievements

Trending Product

This vendor's trending score is rising, Cendyn Revintel is the #12 most trending product in the Business Intelligence category (out of 63) and the #366 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Cendyn Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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2

Success Stories

30

References

41

Featured Customers

Popularity by Segment

Size

32 | X-Small (1-9 room)

9 | Small (10-24 room)

61 | Medium (25-74 room)

100 | Large (75-199 room)

115 | X-Large (200+ room)

Country

199 | United States of America

21 | France

11 | Spain

9 | Canada

8 | United Kingdom

6 | Italy

5 | South Africa

4 | Mexico

4 | Ireland

4 | India

4 | Australia

3 | United Arab Emirates

3 | Bahrain

2 | Saudi Arabia

2 | Denmark

2 | Switzerland

2 | New Zealand

1 | Bulgaria

1 | Malaysia

1 | Greece

1 | Singapore

1 | Sweden

1 | Cyprus

1 | Bermuda

1 | Kenya

1 | Morocco

1 | Norway

1 | Belgium

1 | Japan

1 | Ghana

1 | Korea, South

1 | Qatar

1 | Dominican Republic

1 | Germany

1 | Colombia

1 | Myanmar

Type

155 | Boutiques

146 | Resorts

125 | Luxury Hotels

109 | City Center Hotels

92 | Branded Hotels

87 | Bed & Breakfast & Inns

65 | Airport/Conference Hotels

65 | Limited Service & Budget Hotels

41 | Casinos

20 | Extended Stay & Serviced Apartments

14 | Vacation Rentals & Villas

12 | Hostels

9 | RV Parks & Campgrounds

8 | Motels

Region

212 | North America

61 | Europe

12 | Asia Pacific

8 | Africa

6 | Oceania

6 | Middle East

2 | Central America

1 | South America

Category

166 | Hotel Reservations Systems

144 | Booking Engine

54 | Digital Marketing Agencies

35 | Revenue Management Systems

27 | Hotel Metasearch Management Software

23 | Hotel Rate Parity

18 | Business Intelligence

16 | Hotel CRM & Email Marketing

11 | RFPs & Proposal Management Software

7 | Website Design

4 | Event Management Software

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Cendyn Reviews

Hotelier Rating

Excellent
228
Very Good
59
Average
29
Poor
10
Terrible
4

Property Size

  • X-Small (32)
  • Small (9)
  • Medium (61)
  • Large (100)
  • X-Large (115)

Country

  • United States of America
    United States of America
    (199)
  • France
    France
    (21)
  • Spain
    Spain
    (11)
  • Canada
    Canada
    (9)
  • United Kingdom
    United Kingdom
    (8)
  • Italy
    Italy
    (6)
  • South Africa
    South Africa
    (5)
  • Mexico
    Mexico
    (4)
  • Ireland
    Ireland
    (4)
  • India
    India
    (4)
  • Australia
    Australia
    (4)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Bahrain
    Bahrain
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Denmark
    Denmark
    (2)
  • Switzerland
    Switzerland
    (2)
  • New Zealand
    New Zealand
    (2)
  • Bulgaria
    Bulgaria
    (1)
  • Malaysia
    Malaysia
    (1)
  • Greece
    Greece
    (1)
  • Singapore
    Singapore
    (1)
  • Sweden
    Sweden
    (1)
  • Cyprus
    Cyprus
    (1)
  • Bermuda
    Bermuda
    (1)
  • Kenya
    Kenya
    (1)
  • Morocco
    Morocco
    (1)
  • Norway
    Norway
    (1)
  • Belgium
    Belgium
    (1)
  • Japan
    Japan
    (1)
  • Ghana
    Ghana
    (1)
  • Korea, South
    Korea, South
    (1)
  • Qatar
    Qatar
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Germany
    Germany
    (1)
  • Colombia
    Colombia
    (1)
  • Myanmar
    Myanmar
    (1)

Region

  • North America
    North America
    (212)
  • Europe
    Europe
    (61)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (6)
  • Middle East
    Middle East
    (6)
  • South America
    South America
    (1)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (8)
10

Incredible partner to work with!

Group Sales Director from 500+ room Boutique in Dublin (Ireland)

Verified
13 months ago
Exceptional Customer Support: The support team at Cendyn is not only knowledgeable but also incredibly responsive. They have always been prompt in addressing our concerns and offering personalised solutions, ensuring that we never face any operational disruptions.Tailored Solutions: Cendyn understands that every business has unique needs. T...
Country Ireland
Group Sales Director
X-Large Hotel
9

Great Company and Product to Work with

Regional Director from 1 to 4 room Casino in Las Vegas (United States of America)

Verified
3 years ago
The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very user-friendly.
Country United States of America
Regional Director
X-Small Hotel
10

Its a No-Brainer

Director of Accommodations from 100 to 199 room Bed & Breakfast & Inn in Vernon (Canada)

Verified
3 years ago
Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool, its dynamic, its user friendly and most of all it will both save as well as earn you money right out of the box. The combination of usi...
Country Canada
Director of Accommodations
Large Hotel
5

Review of Revintel, GuestRev, and GroupRev

Room Revenue Manager from 500+ room Resort in Breckenridge (United States of America)

Verified
3 years ago
I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in dissecting data based on market segments by day and by price. A problem solved is market Segmentation by day. This helps with demand and...
Country United States of America
Room Revenue Manager
X-Large Hotel
3

Not The Right Fit

Sales & Marketing Coordinator from 100 to 199 room Luxury Hotel in Playa del Carmen (Mexico)

Verified
3 years ago
- the reports Cendyn generated were helpful and could be used for a wide variety of sales & marketing needs
Country Mexico
Sales & Marketing Coordinator
Large Hotel
10

Business Inteligente really makes my life easier

Revenue Manager from 75-99 room Limited Service & Budget Hotel in San Jose del Cabo (Mexico)

Verified
3 years ago
The diversity that Business Intelligent offer in the reports , almost all matrix are available The constant improvements that the system has very useful tool total market since not only room revenue can be analyzed ( ancillary revenue and Food and beverage Revenue are key factor for Group decisions )
Country Mexico
Revenue Manager
Large Hotel
10

A must have RMS for optimization!

Director of Revenue from 200 to 499 room Luxury Hotel in Coral Gables (United States of America)

Verified
4 years ago
The Cendyn support team is great to work with, efficient and quick response time. The Cendyn systems are easy to learn and work well.
Country United States of America
Director of Revenue
X-Large Hotel
7

Good, but needs to improve on some areas

Director of Revenue from 200 to 499 room Boutique in Auckland Central (New Zealand)

Verified
4 years ago
- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment
Country New Zealand
Director of Revenue
X-Large Hotel
10

Must have for Revenue Professionals

Reservation & Revenue Analyst Manager from 200 to 499 room City Center Hotel in Yangon (Rangoon) (Myanmar)

Verified
4 years ago
This is my everyday tool to use to revenue manage my property. It saves me my most precious thing called time. I use this to keep informed of Pace, Market Share, Forecast, Budget, Room Type Analysis, the performance of our corporate account and the travel agent, Lead Time, Length of Stay, etc. There are many reports that will give you the...
Country Myanmar
Reservation & Revenue Analyst Manager
X-Large Hotel
5

Revintel great reporting tool, Guestrev so so

VP Revenue Management & Distribution from 200 to 499 room Bed & Breakfast & Inn in Miami Beach (United States of America)

Verified
4 years ago
Revintel: fast pulling of reports. Can be exported into Excel. Easy of use. GuestRev: Rate uploading tool is amazing and hitch-free.
Country United States of America
VP Revenue Management & Distribution
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have been successfully working with Cendyn and their tool for meta-bidding ads for some time now. The platform allows us to efficiently and effectively place ads on platforms like Google, Tripadvisor, and Trivago. The tool’s user-friendliness is particularly noteworthy, offering intuitive handling and clear data insights. Our collaboration with the Cendyn team has been a pleasure – our contacts are highly competent, responsive, and always provide valuable support. Using the tool has significantly improved the performance of our campaigns, enabling us to deliver even greater value to our clients. Cendyn is a strong partner in the field of meta-bidding, and we can highly recommend them without hesitation.

Question:

What differentiates this product or service from the competition?

Answer:

What truly sets Cendyn apart from the competition (next to the topics mentioned above) is their transparent and predictable pricing model. This gives us and our clients a clear overview of costs, enabling better budget planning and increased trust in the collaboration.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you're considering using Cendyn's meta-bidding tool, my advice would be to invest time upfront in understanding the full capabilities of the platform and aligning it with your hotel's revenue strategy. The tool is highly effective, but its real value comes from setting clear goals and continuously optimizing campaigns based on performance insights.

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Support

Unverified

Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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