Revintel (Cendyn)

Ranked 19 (out of 50) in Business Intelligence

Business Intelligence

Transform your data into actionable business intelligence

Ratings Snapshot

Certificate of Excellence
Read 17 reviews
83%
Recommend
HTR Score icon
HT SCORE
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #19 out of 50 in Business Intelligence

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.3/5
Verified Customer Support

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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    71%
  • Casino 3 verified reviews
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  • Boutique 2 verified reviews
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  • City Center 2 verified reviews
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  • Branded 1 verified reviews
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  • Vacation Rental 1 verified reviews
    100%

Revintel (Cendyn) Overview

Revintel (Cendyn) Overview

Transform your data into actionable business intelligence Revintel offers the simplest way to tap into your disparate datasets by transforming them into actionable business intelligence. Spend valuable time analyzing insights through custom dashboards and reports so you can make quicker decisions that impact change. Revintel’s powerful business intelligence solution scales with your data and u...

About Cendyn View website

Founded in 1996 | Headquarters in Boca Raton United States | 240 employees

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and reven...

Other Products by Cendyn

Integrates with

  • Central Reservations Systems
  • Channel Managers
  • Rate Shopping & Market Intelligence
Browse integrations (13 verified)

What customers love about Revintel (Cendyn)

Like 83% recommend

Revenue Manager from Resort in Chelan (United States)

revintel has given us more reports than we know what to do with. There is such great information right at your finger tips. We have learned so much regarding our market segments, when they stay, length of stay, etc.

Revenue Manager from Boutique

RevIntel is very fast and just a few clicks we can get excellent analysis reports

Area Director of Revenue Strategy from Boutique

Immediate and up to date data at your fingertips in a easily manipulated format as well as easy to read for presentation reasons etc.

Revenue Director from Resort

The amount of data available is incredible. It is very helpful when it comes to rate, availability and market segmentation decisions. I know the system can do much more than I am capable of using at the moment.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands. Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
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Recommended by

Features

  • Forecasting & budgeting
  • Automated data gathering & integration
  • Dashboarding & data visualization
  • Business intelligence & analytics
  • Revenue pacing
  • Sales team productivity tracking
  • Business & marketing plans
  • Multi-property management
  • Corporate & Travel Agency Account Tracking
  • Communication and Collaboration Tools
  • Analytics dashboard
  • Open API
  • Centralized user & role management
  • Food & Beverage Reporting, Analysis & Forecasting
  • Other Income Forecasting, Reporting & Analysis
  • Net Revenue KPIs
  • Distribution Cost Analytics

Want to go behind the scenes and see how Revintel (Cendyn) works?

Clients & references

References & testimonials

Testimonial avatar
It is extremely valuable to us to have one comprehensive platform pulling data company-wide so that we can have a consistent, single source of truth for each property
Kathleen Cullen SVP of Revenue and Distribution at the Two Roads Hospitality

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Mexico
  • Saudi Arabia
  • Myanmar
  • New Zealand
  • Canada

17 Verified Cendyn Reviews

Likelihood to Recommend
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April 23, 2021

Revintel (Cendyn) Review: Great Company and Product to Work with

Regional Director from Casino in Las Vegas (United States of America)

Recommend 9/10
Full blue star
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What do you like most?

The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very use...

What do you dislike or think could be improved?

The set-up of your initial input information can be very time-consuming...especially when using both GroupRev and GuestRev. Providing an easier way to input in one system alone and having both systems pi...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

March 18, 2021

Revintel (Cendyn) Review: Its a No-Brainer

Director of Accommodations from Vacation Rental in Vernon (Canada)

Recommend 10/10
Full blue star
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What do you like most?

Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool...

What do you dislike or think could be improved?

Can't wait to see the product evolving and for the introduction of dynamic room type segmentation, so rates for room types can flow independently from each other. Right now is good...but it will be GRE...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 24, 2020

Revintel (Cendyn) Review: Review of Revintel, GuestRev, and GroupRev

Room Revenue Manager from Resort in Breckenridge (United States of America)

Recommend 5/10
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What do you like most?

I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in ...

What do you dislike or think could be improved?

For over 4 years, the improvement to change rate differentials / modifiers by unit type and control it myself has been promised to be available in a few months. It is still 3 to 5 months from being avail...

Customer Support
5
Ease of Use
3.5
Value for money
1.5
Implementation
3.5

December 15, 2020

Revintel (Cendyn) Review: Business Inteligente really makes my life easier

Revenue Manager from Branded in San José del Cabo (Mexico)

Recommend 10/10
Full blue star
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What do you like most?

The diversity that Business Intelligent offer in the reports , almost all matrix are available The constant improvements that the system has very useful tool total market since not only room revenue c...

What do you dislike or think could be improved?

Since the information is taken from Opera , It will be good to mirror the conversion rate . In my case revenues shows huge differences due to conversion rate that is updated once a month when dollars fluc...

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
4.5

December 15, 2020

Revintel (Cendyn) Review: Not The Right Fit

Sales & Marketing Coordinator from Resort in Playa del Carmen (Mexico)

Recommend 3/10
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What do you like most?

- the reports Cendyn generated were helpful and could be used for a wide variety of sales & marketing needs

What do you dislike or think could be improved?

-the monthly review meetings could used more preparation from the Cendyn contact. As a partner providing and presenting all the dats, we the client expect transparent and clear results, especially when r...

Customer Support
2
Ease of Use
2.5
Value for money
2
Implementation
3

December 10, 2020

Revintel (Cendyn) Review: Good, but needs to improve on some areas

Director of Revenue from Casino in Auckland (New Zealand)

Recommend 7/10
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What do you like most?

- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment

What do you dislike or think could be improved?

- very complicated to upload Forecast into RevIntel - a number of reports need to improve for a better customer experience - GuestRev should be able to indicate total value of each gaming customer (room...

Customer Support
3
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

Pricing

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Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Resources & reports

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Popular Revintel (Cendyn) Integrations

View all (13 Cendyn Integrations)