Revintel (Cendyn)

Ranked 23 (out of 65) in Business Intelligence

Business Intelligence

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Ratings Snapshot

Certificate of Excellence
Read 17 reviews
83%
Recommend
HTR Score icon
HT SCORE
22 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #23 out of 65 in Business Intelligence

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.3/5
Verified Customer Support

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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  • City Center Hotels 1 verified reviews
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  • Hostels 1 verified reviews
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  • Airport/Conference Hotels 1 verified reviews
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Revintel (Cendyn) Overview

Revintel (Cendyn) Overview

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence so you can make quicker decisions that impact change. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive...

About Cendyn View website

Founded in 1996 | Headquarters in Boca Raton United States | 570 employees

Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an in...

Other Products by Cendyn

Integrates with

  • Property Management Systems
  • Central Reservations Systems
  • Rate Shopping & Market Intelligence
Browse integrations (14 verified)

What customers love about Revintel (Cendyn)

Like 83% recommend

Revenue Manager in Chelan (United States)

revintel has given us more reports than we know what to do with. There is such great information right at your finger tips. We have learned so much regarding our market segments, when they stay, length of stay, etc.

Revenue Manager

RevIntel is very fast and just a few clicks we can get excellent analysis reports

Area Director of Revenue Strategy

Immediate and up to date data at your fingertips in a easily manipulated format as well as easy to read for presentation reasons etc.

Revenue Director

The amount of data available is incredible. It is very helpful when it comes to rate, availability and market segmentation decisions. I know the system can do much more than I am capable of using at the moment.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands. Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.

by Fabricio Titiro (Oracle Hospitality) on July 19, 2021

See more answers (2)
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Recommended by

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Other

3/3 features

Want to go behind the scenes and see how Revintel (Cendyn) works?

Clients & references

References & testimonials

Testimonial avatar
It is extremely valuable to us to have one comprehensive platform pulling data company-wide so that we can have a consistent, single source of truth for each property
Kathleen Cullen SVP of Revenue and Distribution at the Two Roads Hospitality
Testimonial avatar
Revintel is great for us because it consolidates all of the data from different sources into one platform that we can run many different reports off of, that really assist us in making the right decis...
Stephanie Wheeler VP of Revenue Management at the The Boyd Gaming Corporation

Featured partners

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Case studies

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Cendyn doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Mexico
  • Myanmar
  • New Zealand
  • Canada
  • Saudi Arabia

17 Verified Cendyn Reviews

Likelihood to Recommend
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April 23, 2021

Revintel (Cendyn) Review: Great Company and Product to Work with

Regional Director from Casinos in Las Vegas (United States of America)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very use...

What do you dislike or think could be improved?

The set-up of your initial input information can be very time-consuming...especially when using both GroupRev and GuestRev. Providing an easier way to input in one system alone and having both systems pi...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

March 18, 2021

Revintel (Cendyn) Review: Its a No-Brainer

Director of Accommodations from Luxury Hotels in Vernon (Canada)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool...

What do you dislike or think could be improved?

Can't wait to see the product evolving and for the introduction of dynamic room type segmentation, so rates for room types can flow independently from each other. Right now is good...but it will be GRE...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 24, 2020

Revintel (Cendyn) Review: Review of Revintel, GuestRev, and GroupRev

Room Revenue Manager from Resorts in Breckenridge (United States of America)

Recommend 5/10
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What do you like most?

I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in ...

What do you dislike or think could be improved?

For over 4 years, the improvement to change rate differentials / modifiers by unit type and control it myself has been promised to be available in a few months. It is still 3 to 5 months from being avail...

Customer Support
5
Ease of Use
3.5
Value for money
1.5
Implementation
3.5

December 15, 2020

Revintel (Cendyn) Review: Business Inteligente really makes my life easier

Revenue Manager from Luxury Hotels in San José del Cabo (Mexico)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

The diversity that Business Intelligent offer in the reports , almost all matrix are available The constant improvements that the system has very useful tool total market since not only room revenue c...

What do you dislike or think could be improved?

Since the information is taken from Opera , It will be good to mirror the conversion rate . In my case revenues shows huge differences due to conversion rate that is updated once a month when dollars fluc...

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
4.5

December 15, 2020

Revintel (Cendyn) Review: Not The Right Fit

Sales & Marketing Coordinator from Resorts in Playa del Carmen (Mexico)

Recommend 3/10
Full blue star
Half blue star
Empty blue star
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What do you like most?

- the reports Cendyn generated were helpful and could be used for a wide variety of sales & marketing needs

What do you dislike or think could be improved?

-the monthly review meetings could used more preparation from the Cendyn contact. As a partner providing and presenting all the dats, we the client expect transparent and clear results, especially when r...

Customer Support
2
Ease of Use
2.5
Value for money
2
Implementation
3

December 10, 2020

Revintel (Cendyn) Review: Good, but needs to improve on some areas

Director of Revenue from Hostels in Auckland (New Zealand)

Recommend 7/10
Full blue star
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Half blue star
Empty blue star

What do you like most?

- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment

What do you dislike or think could be improved?

- very complicated to upload Forecast into RevIntel - a number of reports need to improve for a better customer experience - GuestRev should be able to indicate total value of each gaming customer (room...

Customer Support
3
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

Pricing

Profile empty

Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

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Resources & reports

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Popular Revintel (Cendyn) Integrations

View all (14 Cendyn Integrations)