Guest Experience
Published by Cendyn
Build a Smart Marketing Strategy for 2022 and Beyond
Ratings Snapshot
83%
Recommend
#21
Popularity index
HT SCORE
19 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Learn more
Ranked #21 out of 63 in Business Intelligence
Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.3/5
Verified Customer Support
Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more
Most popular for
Revintel (Cendyn) Overview
Revintel (Cendyn) Overview
Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence so you can make quicker decisions that impact change. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive...
About Cendyn View website
Founded in 1996 | Headquarters in Boca Raton United States | 570 employeesCendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an in...
Other Products by Cendyn
1/5
Integrates with
- Property Management Systems
- Hotel Reservations Systems
- Rate Shopping & Market Intelligence
Need a custom integration?
What customers love about Revintel (Cendyn)
83% recommend
Revenue Manager
RevIntel is very fast and just a few clicks we can get excellent analysis reports
Area Director of Revenue Strategy
Immediate and up to date data at your fingertips in a easily manipulated format as well as easy to read for presentation reasons etc.
Revenue Director
The amount of data available is incredible. It is very helpful when it comes to rate, availability and market segmentation decisions. I know the system can do much more than I am capable of using at the moment.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (2)
Question:
What differentiates this product or service from the competition?
Answer:
Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands. Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (2)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.
by Fabricio Titiro (Oracle Hospitality) on July 19, 2021
See more answers (2)
Recommended by
Fabricio Titiro
Director of Hospitality Partnerships @ Oracle Hospitality
Tom Buttigieg
Head partnerships @ RMS Cloud
Tom Buttigieg
Head partnerships @ RMS Cloud
Features
Want to go behind the scenes and see how Revintel (Cendyn) works?
Clients & references
References & testimonials
It is extremely valuable to us to have one comprehensive platform pulling data company-wide so that we can have a consistent, single source of truth for each property
Revintel is great for us because it consolidates all of the data from different sources into one platform that we can run many different reports off of, that really assist us in making the right decis...
Case studies
Cendyn doesn’t have any case studies available
Awards & Certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Mexico
- Saudi Arabia
- Myanmar
- New Zealand
- Canada
April 23, 2021
Revintel (Cendyn) Review: Great Company and Product to Work with
Regional Director from Casinos in Las Vegas (United States of America)
Recommend
9/10
What do you like most?
The Cendyn Team is very responsive to any issues/adjustments you need done. The HTNG interface allows for more real-time information to make informed decision. The Web version of the product is very use...
What do you dislike or think could be improved?
The set-up of your initial input information can be very time-consuming...especially when using both GroupRev and GuestRev. Providing an easier way to input in one system alone and having both systems pi...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
March 18, 2021
Revintel (Cendyn) Review: Its a No-Brainer
Director of Accommodations from Luxury Hotels in Vernon (Canada)
Recommend
10/10
What do you like most?
Imagine having all of your numbers in "One" location and the ability to run both history and OTB reports in a matter of seconds...yes seconds..and this is only the beginning. This is such a powerful tool...
What do you dislike or think could be improved?
Can't wait to see the product evolving and for the introduction of dynamic room type segmentation, so rates for room types can flow independently from each other. Right now is good...but it will be GRE...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 24, 2020
Revintel (Cendyn) Review: Review of Revintel, GuestRev, and GroupRev
Room Revenue Manager from Resorts in Breckenridge (United States of America)
Recommend
5/10
What do you like most?
I like the support. Support is responsive and quick to notify us of issues. Second, are the canned reports and being able to schedule RevIntel reports. The majority of reports are helpful and assist in ...
What do you dislike or think could be improved?
For over 4 years, the improvement to change rate differentials / modifiers by unit type and control it myself has been promised to be available in a few months. It is still 3 to 5 months from being avail...
Customer Support
5
Ease of Use
3.5
Value for money
1.5
Implementation
3.5
December 15, 2020
Revintel (Cendyn) Review: Business Inteligente really makes my life easier
Revenue Manager from Luxury Hotels in San José del Cabo (Mexico)
Recommend
10/10
What do you like most?
The diversity that Business Intelligent offer in the reports , almost all matrix are available The constant improvements that the system has very useful tool total market since not only room revenue c...
What do you dislike or think could be improved?
Since the information is taken from Opera , It will be good to mirror the conversion rate . In my case revenues shows huge differences due to conversion rate that is updated once a month when dollars fluc...
Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
4.5
December 15, 2020
Revintel (Cendyn) Review: Not The Right Fit
Sales & Marketing Coordinator from Resorts in Playa del Carmen (Mexico)
Recommend
3/10
What do you like most?
- the reports Cendyn generated were helpful and could be used for a wide variety of sales & marketing needs
What do you dislike or think could be improved?
-the monthly review meetings could used more preparation from the Cendyn contact. As a partner providing and presenting all the dats, we the client expect transparent and clear results, especially when r...
Customer Support
2
Ease of Use
2.5
Value for money
2
Implementation
3
December 10, 2020
Revintel (Cendyn) Review: Good, but needs to improve on some areas
Director of Revenue from Hostels in Auckland (New Zealand)
Recommend
7/10
What do you like most?
- easy to navigate - the ability to forecast rooms and gaming revenue, by segment - some useful reports tracking pace and pick up by segment
What do you dislike or think could be improved?
- very complicated to upload Forecast into RevIntel - a number of reports need to improve for a better customer experience - GuestRev should be able to indicate total value of each gaming customer (room...
Customer Support
3
Ease of Use
3.5
Value for money
3.5
Implementation
3.5
Pricing
Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
What is a Content Management System?
1 year ago
Top Hotel Management Software in 2021 [+Free Guide]
4 months ago
Recent press releases
Resources & reports
Hotel CRM & Email Marketing
Published by Cendyn
Hotel Email Design Best Practices
Content Marketing
Published by Cendyn
6 Easy Ways to Spruce Up Your Hotel’s Website
Popular Revintel (Cendyn) Integrations
SiteMinder (The Channel Manager)
Channel ManagersWorld's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Oracle OPERA PMS
Property Management SystemsOPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Revenue Manager in Chelan (United States)
revintel has given us more reports than we know what to do with. There is such great information right at your finger tips. We have learned so much regarding our market segments, when they stay, length of stay, etc.