Cendyn Web vs. roommaster Hotel Website Builder:
Which Is Right for You?

The Decision

When evaluating website design solutions for your hotel, the choice often hinges on which platform offers the most recent feedback, comprehensive features, and reliable support. Cendyn Web and roommaster’s Hotel Website Builder both aim to increase direct bookings and elevate your digital presence, but they differ significantly in user feedback, feature sets, and pricing. Your decision should align with your hotel’s size, segment, and specific needs.

Cendyn Web boasts more reviews—11 in total—and has recent reviews from the past six months, giving it a more current reflection of user experience. roommaster, with only 6 reviews, offers slightly better ease of use and onboarding scores but has less recent feedback. Are you prioritizing a platform with proven support and extensive features or a simpler, more cost-effective solution? Let’s dig deeper.

Is Cendyn Web or roommaster Hotel Website Builder Better for Hotels?

Cendyn Web is designed as an all-encompassing marketing and website platform, integrating SEO, PPC, content management, and more, aiming to drive revenue through sophisticated tools. roommaster, on the other hand, focuses primarily on creating visually appealing, mobile-optimized websites with integrated booking engines, emphasizing ease of use and conversion.

Both platforms aim to reduce OTA reliance and boost direct bookings, but Cendyn’s larger feature set—including content strategy, social media marketing, and marketing automation—sets it apart. However, its higher price point and complex interface might challenge smaller teams. roommaster’s strength lies in its simplicity, faster onboarding, and lower cost, but it lacks some advanced marketing features. Which of these align better with your hotel’s strategic goals?

Is Cendyn Web or roommaster Hotel Website Builder Easier to Use?

In terms of ease of use, roommaster scores a 4.83/5, with reviews emphasizing its intuitive drag-and-drop interface, quick response times, and straightforward website creation process. Cendyn, with a 4.55/5 rating, has been noted for its helpful support team but also some comments about unnecessary steps complicating usability.

Recent reviews support this, with roommaster’s users citing that onboarding is smooth and training is effective, though some noted that training sessions could be more paced toward the end. Cendyn’s support is consistently praised for responsiveness, but its platform may require a steeper learning curve. Edge: roommaster.

Which Has Better Features: Cendyn Web or roommaster Hotel Website Builder?

Cendyn offers 27 features exclusive to its platform, including SEO, PPC, Web Design, Data Analysis & Reporting, Marketing Automation, and Content Audit, making it a comprehensive marketing suite. roommaster provides only one unique feature: SEO plugins, focusing on website creation and booking engine integration.

This extensive feature set in Cendyn can support larger or more marketing-driven hotels seeking a full digital marketing approach. roommaster’s feature simplicity makes it easier to implement but limits advanced functionalities. If advanced marketing tools are a priority, Cendyn leads; if core website and booking are enough, roommaster is sufficient. Edge: Cendyn.

Which Has Better Customer Support: Cendyn Web or roommaster Hotel Website Builder?

Cendyn’s customer support scores 4.64/5, with reviews highlighting their quick, expert troubleshooting and ongoing support. Specific testimonials praise team responsiveness, especially in resolving issues related to bookings and integrations.

roommaster’s support scores 4.33/5, with reviews indicating high satisfaction with training and responsiveness, though some users found communication through tickets to be slow. Given the more recent reviews and higher ratings, Cendyn’s support appears more robust. Edge: Cendyn.

Which Has More Integrations: Cendyn Web or roommaster Hotel Website Builder?

Cendyn integrates with 116 verified partners, including major PMS, channel managers, and marketing tools. shared partners include SiteMinder, TrustYou, and GuestRevu. It also has 24 integrations unique to its platform, such as Priority Software and Hotello.

roommaster offers 56 verified integrations, with notable partners like Sage, Volo, and Triptease, but fewer total options. The broader partner network in Cendyn enhances its flexibility for larger hotel chains and properties needing diverse integrations. Edge: Cendyn.

Which Do Hoteliers Rate Higher: Cendyn Web or roommaster Hotel Website Builder?

Based on review counts and recent feedback, Cendyn’s overall ratings are lower at 0/5, but that’s due to the lack of recent reviews, whereas roommaster’s ratings are similarly low at 0/5. However, the recent reviews (last 6 months) favor roommaster’s ease of use and onboarding, with an NPS score of 9.67/10 compared to Cendyn’s 8.55/10.

Given the recency and volume of reviews, hoteliers tend to rate roommaster slightly higher, especially regarding onboarding and user experience. For properties emphasizing hassle-free setup, roommaster’s higher recent ratings are compelling. Edge: roommaster.

How Much Do Cendyn Web and roommaster Hotel Website Builder Cost?

Cendyn’s base price is $800 per month, with no free trial or tiered pricing options available. roommaster costs $200 per month, also without a trial, making it significantly more budget-friendly.

This stark price difference reflects their target markets—Cendyn caters to larger, more resource-rich hotels needing extensive marketing features, while roommaster offers a more affordable, straightforward solution for smaller properties or those just starting digital transformation.

What Type of Hotel Should Use Cendyn Web?

• Hotels that prioritize sophisticated digital marketing features like SEO, PPC, content strategy, and social media marketing.
• Large hotels, resorts, casino properties, or multi-property groups seeking a unified platform to manage branding and marketing campaigns.
• Hotels wanting in-depth data analysis and reporting to inform revenue strategies.
• Teams with enough resources to manage a complex platform and a desire to reduce OTA dependency significantly.

Not ideal if your hotel is small, focused mainly on booking engines, or has limited digital marketing needs.

What Type of Hotel Should Use roommaster Hotel Website Builder?

• Small to medium-sized hotels or boutique properties needing an easy-to-use website builder.
• Hotels prioritizing direct booking with integrated, mobile-optimized websites.
• Teams seeking a cost-effective solution with AI-powered content creation and automatic hosting.
• Hotels that want quick onboarding without extensive training or complex marketing tools.

Not ideal if you require advanced marketing automation or deep data analysis features, or if you need highly customizable content management beyond SEO plugins.

The Bottom Line for Hotels

Cendyn Web presents a comprehensive marketing platform, blending creative design with advanced digital marketing tools, making it suitable for larger or marketing-focused hotels. Its extensive integrations, features, and support justify its higher price point for properties that want to scale their digital presence.

roommaster’s solution is ideal for hotels seeking an easy, cost-effective way to build a mobile-friendly website and boost direct bookings through simple, intuitive tools. Its lower price, fast onboarding, and decent support make it attractive for smaller properties or those new to digital marketing.

If your hotel needs a broad, marketing-oriented platform with deep integrations and extra features, Cendyn is the clear choice. Conversely, if affordability and simplicity are your priorities, roommaster delivers a compelling, easy-to-operate solution.

In conclusion, choose Cendyn if you want a full marketing suite backed by extensive support and integrations. Opt for roommaster if your focus is on straightforward website creation, direct bookings, and budget-conscious implementation.