chatlyn vs. SiteMinder vs. Smart Host GmbH: Which is a Better Fit?

Compare chatlyn vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging

chatlyn

chatlyn

0 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

111 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews

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Compare chatlyn vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging

Guest Messaging Software vendor comparison between chatlyn vs SiteMinder Guest Engagement (Messaging) vs Smart Host Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 225 verified hotelier reviews across 39 countries.

chatlyn

chatlyn

Ranked 66 (out of 74)

N/A
0 reviews
View profile
SiteMinder

SiteMinder

Ranked 6 (out of 74)

4.8
111 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile

Ratings Summary

HT Score

chatlyn

unranked HTScore Icon

SiteMinder Guest Engagement (Messaging)

83 HTScore Icon

Smart Host Messaging

82 HTScore Icon
Popularity

chatlyn

0 verified reviews

SiteMinder Guest Engagement (Messaging)

111 verified reviews

Smart Host Messaging

114 verified reviews
Likelihood to Recommend

chatlyn

0%

SiteMinder Guest Engagement (Messaging)

95%

Smart Host Messaging

94%
Ease of Use

chatlyn

0

SiteMinder Guest Engagement (Messaging)

4.7

Smart Host Messaging

4.7
ROI

chatlyn

0

SiteMinder Guest Engagement (Messaging)

4.6

Smart Host Messaging

4.4
Implementation

chatlyn

Not enough data available

SiteMinder Guest Engagement (Messaging)

4.6

Smart Host Messaging

4.6
Customer Support

chatlyn

0

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Certificate of Excellence

chatlyn

SiteMinder Guest Engagement (Messaging)

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

chatlyn

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

chatlyn
vs.
SiteMinder
vs.
Smart Host GmbH

Customers

Top 3 Segments

chatlyn

Resorts - 0%
Motels - 0%
Hostels - 0%

SiteMinder Guest Engagement (Messaging)

Boutiques - 24%
City Center Hotels - 18%
Resorts - 13%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%
Featured clients
-

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Chatlyn Average Chatlyn

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

chatlyn

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
chatlyn
vs.
SiteMinder
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

chatlyn

chatlyn doesn’t have any clients that have vouched for the product

SiteMinder Guest Engagement (Messaging)

Seamless Connectivity and Efficiency for Modern Hoteliers

Online Distribution Manager from Pak Kret (Thailand)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)
Most Positive Review

chatlyn

chatlyn doesn’t have any clients that have vouched for the product

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
Most Critical

chatlyn

chatlyn doesn’t have any clients that have vouched for the product

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
References
-

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

chatlyn

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (71) Booking Engine (34) Revenue Management Systems (32)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Company Updates
-

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

chatlyn

chatlyn doesn’t have any recent articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles