Compare CiHMS vs Cloudbeds PMS vs Merlin Software for HOA Resorts

CiHMS

CiHMS

103 reviews
Cloudbeds

Cloudbeds PMS

1131 reviews
Merlin

Merlin Software for HOA Resorts

0 reviews

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Compare CiHMS vs Cloudbeds PMS vs Merlin Software for HOA Resorts

Property Management Systems vendor comparison between CiHMS vs Cloudbeds PMS vs Merlin Software for HOA Resorts. Find out which Property Management Systems is right for you based on realtime data from 1234 verified hotelier reviews across 99 countries.

CiHMS

CiHMS

Ranked 11 (out of 319)

4.9
103 reviews
View profile
Cloudbeds

Cloudbeds

Ranked 2 (out of 319)

4.6
1131 reviews
View profile
Merlin

Merlin

Ranked 140 (out of 319)

N/A
0 reviews
View profile

Ratings Summary

HT Score

CiHMS

86 HTScore Icon

Cloudbeds PMS

99 HTScore Icon

Merlin Software for HOA Resorts

unranked HTScore Icon
Popularity

CiHMS

103 verified reviews

Cloudbeds PMS

1131 verified reviews

Merlin Software for HOA Resorts

0 verified reviews
Likelihood to Recommend

CiHMS

98%

Cloudbeds PMS

91%

Merlin Software for HOA Resorts

0%
Ease of Use

CiHMS

4.9

Cloudbeds PMS

4.6

Merlin Software for HOA Resorts

0
ROI

CiHMS

4.9

Cloudbeds PMS

4.3

Merlin Software for HOA Resorts

0
Implementation

CiHMS

4.8

Cloudbeds PMS

4.5

Merlin Software for HOA Resorts

Not enough data available
Customer Support

CiHMS

4.9

Verified Customer Support

Cloudbeds PMS

4.4

Verified Customer Support

Merlin Software for HOA Resorts

0

Verified Customer Support

Certificate of Excellence

CiHMS

Cloudbeds PMS

Merlin Software for HOA Resorts

Features

Accounting & Finance

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Marketing & Ecommerce

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Administration & Configuration

Centralized user & role management

Multi-lingual

Cloud based

On premise

Customer Management

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Front Office

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Groups Management

Group functionality

Automated Space Optimization

Guest Experience

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Payments

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

Reservations Management

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

Revenue Management

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Revenue management module

Base Pricing

Taxes & Compliance

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Support & Training

Online 24/7 support

Food & Beverage

EPoS

Spa

Spa & Wellness Module

Other

Unlimited Channels (no additional cost)

CiHMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

Cloudbeds PMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

Merlin Software for HOA Resorts

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CiHMS
vs.
Cloudbeds
vs.
Merlin

Customers

Top 3 Segments

CiHMS

Resorts - 36%
City Center Hotels - 17%
Luxury Hotels - 14%

Cloudbeds PMS

Boutiques - 20%
Hostels - 19%
Bed & Breakfast & Inns - 16%

Merlin Software for HOA Resorts

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

CiHMS

CiHMS doesn’t have any featured brands available

Cloudbeds PMS

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

CiHMS Average CiHMS

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cloudbeds Average Cloudbeds

Pricing Available By Request

Merlin has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

CiHMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cloudbeds PMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Merlin Software for HOA Resorts

Pricing Available By Request
Merlin has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
CiHMS
vs.
Cloudbeds
vs.
Merlin

What Customers Are Saying

Most Recent Review

CiHMS

The response time and resolution of customer requests or issues

Sale from Hạ Long Bay (Vietnam)

Cloudbeds PMS

Really good service from Joao Brito

sales manager

Merlin Software for HOA Resorts

Merlin doesn’t have any clients that have vouched for the product
Most Positive Review

CiHMS

Hotel management software HMS

Accouting from Binh Minh (Vietnam)

Cloudbeds PMS

Great PMS, great customer service

Director

Merlin Software for HOA Resorts

Merlin doesn’t have any clients that have vouched for the product
Most Critical

CiHMS

Hotel management software HMS

Accouting from Binh Minh (Vietnam)

Cloudbeds PMS

It's great

Hotel Director

Merlin Software for HOA Resorts

Merlin doesn’t have any clients that have vouched for the product
References

CiHMS

CiHMS doesn’t have any references available

Cloudbeds PMS

Joey Usunas
General Manager Scorpion Bay Hotel

Marco Leibundgut
Co-owner & Host The Baxley Bondi

Paulo Munarin
Co-owner Inn Beach House

-

General Info

Screenshots

Merlin doesn't have any screenshots

Integrations

CiHMS

Channel Managers (2) Hotel Metasearch Management Software (2) Booking Engine (1)

Cloudbeds PMS

Revenue Management Systems (20) Guest Messaging Software (19) Contactless Check-in (18)

Merlin Software for HOA Resorts

Hotel Reservations Software (1) Hotel CRM & Email Marketing (1) Guest Survey Software (1)
Recent Articles

CiHMS

CiHMS doesn’t have any recent articles

Merlin Software for HOA Resorts

Merlin doesn’t have any recent articles