Receptionist Front Desk

2 months ago

Verified

... The speed of the system, how easy it is to comprehend and manage, the colors and the way it saves information of guests and payments. ...

Marketing Manager

2 months ago

Verified

... The back of house set up is a bit confusing for linking ...

General Manager

2 months ago

Verified

... confidence in the decisions that we make because these are backed by numbers. ...

Managing Director

2 months ago

Verified

... and suggest them new integrations. In general the handling of recommendations from the accommodations on how to improve ...

Front Desk

2 months ago

Verified

... What I like most is the ease of the programs and the dinner help we have when assisting the guests. ...

Area Revenue Manager

2 months ago

Verified

... Cloudbeds is very user friendly and connecting to OTA channels is a pretty seamless process. Support has also been wonderful any time we have had questions or issues with the system. ...

Director

3 months ago

Verified

... There are a couple improvements we have suggested to their community forum and it seems like some of it is already being worked on which is very cool to see. ...

Director of Operations

3 months ago

Verified

... For me, one of the biggest reasons for choosing Cloudbeds was all the integrations. I also like that Cloudbeds has a service that you can say ‘we want to integrate with ...

Receptionist

3 months ago

Verified

... I can log in with my laptop. Cloudbeds Support response pretty fast. Comparing to the last system I use, it is easier to use. ...

Manager

3 months ago

Verified

... Rating: 5/5 for Independent Properties Cloudbeds turns everyday challenges into manageable tasks, offering a clear, ...

Manager

4 months ago

Verified

... Doesn't feel good to be left without support that's not technical but ways to improve efficiencies. The support chat operators are also not very knowledgeable. ...

Owner - CEO

4 months ago

Verified

... One on one live support to continue with the overall capabilities. Being able to customize some parts of Cloudbeds. Thank you ...

Owner

4 months ago

Verified

... I like everything about the PMS. I've been their customer for so long. It integrates with everything and easy to use ...

Manager/owner

4 months ago

Verified

... Property Manager ...

Hostel Manager/ Owner

4 months ago

Verified

... call if they need to know something or just ask a quick question, or even a live chat feature. It's very hard ...

Front Office Manager

4 months ago

Verified

... Recurring issues such as Reservation Activity not updating completely.I am not able to trace who updated the account if there's any issues specially regarding payment. i'm still waiting for ...

Front of House Manager

4 months ago

Verified

... The agents on the Cloudbeds help are always happy to assist and can resolve my issue most of the time. They can also find alternatives for me if the issue is not resolved. ...

E Commerce Manager

4 months ago

Verified

... - Simple interface- Complete system for hotel- Can be used in mobile phone or through pc / laptop- Both PMS and CM in one place ...

Administradora

5 months ago

Verified

... It is very easy and simple and the technical support is very effective and they respond immediately. They have a chat where you can make inquiries online. ...

CEO

5 months ago

Verified

... Log in is slow can that be speeded up. Clear and easy reporting would help, there are alot of reports however it can be hard to find exactly what we want. ...

Gerente de reservas

5 months ago

Verified

... Ease, agility, practicality and much more! CloudBeds provides all of this to us as its customers! Not having to worry about overbooking is a relief, we work calmly with our real availability. ...

recepcionista

5 months ago

Verified

... via PIX/card. Because sometimes we are late with the payment and we have to send the receipt to the collections center. And having the PIX ...

General Manager

5 months ago

Verified

... organize and automate. With the API integration between Cloudbeds and Logistech our hostel is at the forefront, Hanoi's first ...

Gerente

5 months ago

Verified

... The ease with which the system can be interacted with and implemented by various types of workers. ...

Owner

6 months ago

Verified

... date. The cloudbeds core program should send push messages or SMS messages when new reservations are received. ...

Owner

6 months ago

Verified

... I love the constant upgrades and support they provide. They make managing multiple channels very easy and they integrate with most booking channels. ...

Property Manager

6 months ago

Verified

... not always at a desktop! Follow up when we go to the support team. Often times I will go to support team with questions, and I get told after a while that it is getting handed off to the advanced support team, and I never hear back. Integration ...

Directora General

6 months ago

Verified

... understands our needs in terms of questions and more detailed advice on the tools, and we can have a face to face ...

Director of Revenue

7 months ago

Verified

... as there are way too many issues. Reports do not provide the data in one place and cannot ...

Owner

7 months ago

Verified

... service staff is very helpful, always is available and solves all our issues. Highly recommend! ...

Office Manager

7 months ago

Verified

... to know anything off hand and it always has to get escalated. Unfortunately, when assistance is needed, it often takes multiple days ...

General Manager

8 months ago

Verified

... When involving technical issues, up to date updates is valuable. ...

sale director

8 months ago

Verified

... To be honest I'm not sure what else can be improved since this is best software I've used. give me some time then perhaps i could tell you what to improve. But so far I'm happy with it. ...

Property Owner

8 months ago

Verified

... driving our growth and profitability. Exceptional Customer Support - Throughout our journey with Cloudbeds, their dedicated customer support team has been an invaluable ...

owner

8 months ago

Verified

... Very convenient to control all bookings across different channels in one place. Convenient to distribute roles among employees. Convenient handling of reservations from a customer service perspective ...

Director

9 months ago

Verified

... Great all rounder system, with a team who cares and a product that is continually getting better. ...

Sales Manager

10 months ago

Verified

... streamlines issue resolution. Plus, their advisors? Total pros. Unlike other platforms where support feels like ...

Gestion de Propiedades

10 months ago

Verified

... Reports in Spanish, a little clearer and video tutorial is in Spanish. More explicit the reports so that they are better understood. ...

Gerente

11 months ago

Verified

... positive impact of Cloudbeds on hotel management goes beyond its integration capacity. With ...

Owner

11 months ago

Verified

... literally everywhere. The optimize ation is great. I also LOVE the help chat. I can be in the middle of a project and ...

Owner

12 months ago

Verified

... The on boarding process could be streamline. You are only able to really communicate through tickets and sometimes that can be slow. ...

Administrador

12 months ago

Verified

... Soon instructions on YouTube would be very helpful although they have the university cloudbed but the bad thing is that there are many in English, it limits the search a bit ...

Analista Central de Reservas

12 months ago

Verified

... The friendliness of cloudbeds ...

General Manager

12 months ago

Verified

... do not allow me to check them in if it has. Have hotel people help with your software development. It could ...

Resort manager

12 months ago

Verified

... I get very easy way to orginise my property, for managing our property here, even for record our guest bill & payment ...

General Manager

14 months ago

Verified

... We are active users of Cloudbeds for our b&b/wedding venue and appreciate the wide suite of features, it's intended to do everything we need, but we had a frustrating year in not being supported with our reporting and communicating around ...

Hostel Owner

14 months ago

Verified

... -Adding Membership management. Better house keeping function. Less down time. Sales rep could improve. Chinese interface. Lower and more competitive rate for smaller property. ...

Owner

14 months ago

Verified

... its very enjoyable to use since the UI is very easy to working with. We are very helpful by Cloudbeds System. ...

Owner

14 months ago

Verified

... great channel manager; can easily access reservations; awesome customer service; readily available training materials. ...

Manager

14 months ago

Verified

... in hoteliers almost for 8years, and this is truly help, Help to not having double booking, and is really easy to change the rate by daily or monthly ...

Revenue Manager

14 months ago

Verified

... Rate Manager ...

Resident Manager

14 months ago

Verified

... Easy to use and effective and to teach to other employees, rates can be changes anytime and connected to OTA's already. ...

Night Manager

14 months ago

Verified

... of the dashboard refresh time would be helpful for overnight staff with late arrivals, as following a change of ...

President

14 months ago

Verified

... running a hotel or something similar. It's super easy to use. When new staff come in, showing them how Cloudbeds works is super quick. This is awesome because usually learning new software is a bit of a headache. But with Cloudbeds, it's different – things just make sense, which means we spend less time stressing over software and more time getting things done. What’s really great is how Cloudbeds fits into our day-to-day work. It’s like having an extra pair of ...

sales Manager

14 months ago

Verified

... It's about soem report have to improve such as revenue fuction and some concern and also for customber service should have Thais ...

Front Office Team Leader

14 months ago

Verified

... hen making a reservation, I think its best if two separate booking has a feature to combine with a different booking because sometimes guests will book 2 separate reservations but they will pay for all of it and so ...

Managing Director

14 months ago

Verified

... accounts for and reports VAT is not very clear. The reporting of invoices (split between tax and service), not very clear. Reporting in general could be better explained - more and better tutorials. Seems that there ...

Diretor Marketing

14 months ago

Verified

... The design and boot support was great. I have nothing else positive to add, it was a terrible ex ...

Hotel manager

14 months ago

Verified

... It is very helpful in all the segments. It has good reports in order to built a strategy ...

E-Commerce Executive

14 months ago

Verified

... me a lot, the issue is also of being able to have a staff coach and that they were not role-played since many ...

Cloudbeds Sayulita

14 months ago

Verified

... The kindness of the calendar is very practical. As well as filters for any type of search that make the task easier. ...

Posada la casa del pintor.Gerente

14 months ago

Verified

... Communication is not as fluid as it should be. I have had a problem with the invoice numbering, I have written several times but it has not been updated. ...

Ecommerce Manager

14 months ago

Verified

... able to do so. I also didn't like when I used the live help recently and I was greeted by an AI bot. I hope ...

Director

14 months ago

Verified

... works very well, and the staff who assist you are very nice and helpful. I understand that they have been working to ...

Reservations Specialist

14 months ago

Verified

... We don't know everything so we would like some short tutorials on things like cash drawer for example and ...

General manager

14 months ago

Verified

... What could be improved is the chat tool, maybe could be included a voice/video option for faster communication and relosution with the techniciansApp for phones, for easier and faster management. ...

General MAnager

14 months ago

Verified

... stays a breeze! Other than not being able to get the billing department to bill us for the quote they offered, and ...

General Manager

14 months ago

Verified

... Sales is good but support is horrible ...

Manager

14 months ago

Verified

... Accept more tools for use in the Spanish market, which allow adaptation to local needs, such as check in scan ...

Analista Hotelero

14 months ago

Verified

... The visualization is friendly, easy to understand the platform, and a good learning system so that in case of doubts they can be quickly dissipated ...

controller

14 months ago

Verified

... they just send a link to an article. Additionally, chargebacks are an ongoing problem in that we don't receive any information ...

OWNER

14 months ago

Verified

... Terrible communication ...

Customer Support Coach

14 months ago

Verified

... The presence of an idea board and regular updates are positive signs that Cloudbeds ...

PROPIETARIA

14 months ago

Verified

... The experience has been pleasantly positive, it is a simple, efficient, complete system, zero difficulties, with comprehensive coverage and fast and timely customer service. ...

Marketing manager

14 months ago

Verified

... Also, to communicate with technical support there is a means of calling, since there is only contact by message and ...

Owner

14 months ago

Verified

... When I think about hotel management before Cloudbeds, I'm shocked we managed to be as successful as we were before adopting Cloudbeds. Cloudbeds has single-handedly changed the way we do business forever. The system has improved our guest experience with the addition of Whistle, freed up our time to be more present with our guests, and truly add a level of user-friendliness for staff that we have never had with any other booking software. Where it once took months for a new staff member to be able to be "off book" so to speak with our old software, it is taking mere hours to a few days for staff members to become Cloudbeds-literate. Cloudbeds University is helpful but the software is so intuitive and common sense that anyone can feel comfortable quickly. I have never loved a system so much and I'm thankful every day we made the switch. We have always been completely supported with the Cloudbeds Support team, and even ...

Owner

14 months ago

Verified

... Unauthorized Chargebacks ...

GM

14 months ago

Verified

... I love the ease of the system, very easy to use with tutorials, etc., Support is right there when needed and very pleasent. ...

Gerente de Operaciones

14 months ago

Verified

... Customer service takes a long time, I think they should implement a customer service phone number to get help quickly. The online chat assigns ...

Hostel Manager

14 months ago

Verified

... control what various staff members can access (or not). Maintenance down time is usually fairly brief and updates always contain ...

Gerente de Eccomerce

14 months ago

Verified

... In terms of formats, such as supports, welcome letters, since they are very restricted or at least in terms of design it is impractical for needles. ...

General manager

14 months ago

Verified

... This software is very easy learning for my team. The support live chat respond fast and if they dont know the answers ...

Managing Director

2 months ago

Verified

... great communication tool that you can also use for task assignments and to automize and optimize your communication ...

Area Revenue Manager

2 months ago

Verified

... Reporting could be more streamlined and accurate. Our property has had issues with revenue ...

Director

3 months ago

Verified

... lot to figure out. Cloudbeds made things easier by keeping everything in one place, from managing reservations ...

Director of Operations

3 months ago

Verified

... ‘we want to integrate with this’ — and it’s actually done pretty quick. ...

Owner

4 months ago

Verified

... The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize ...

Front Office Manager

4 months ago

Verified

... incredibly user-friendly for my front desk agents, making daily operations much smoother. Our Account Manager, Rhay, has been very responsive and supportive ...

O.MANAGER

5 months ago

Verified

... _ Sales manager with very clear objectives. _ Efficient distribution of the brand for potential customers. _ The system's back office campaigns work spectacularly with the algorithm they work with. ...

Gerente de reservas

5 months ago

Verified

... Ease, agility, practicality and much more! CloudBeds provides all of this to us as its customers! Not having to worry about overbooking is a relief, we work calmly with our real availability. ...

recepcionista

5 months ago

Verified

... with operators. This makes reception much easier. Reservations are automatically entered into the system. And even when ...

Socio

5 months ago

Verified

... Easy Reservation and Room Management, Integration with OTAs, Dashboard with daily arrivals and departures, Guest Management and reservation details. ...

General Manager

5 months ago

Verified

... Hosteling simplified. I just can't imagine doing this job without ...

Director de Marketing Digital

5 months ago

Verified

... often needed to make decisions. We like the idea of automating rates, but we believe the onboarding process should ...

Owner

6 months ago

Verified

... program should send push messages or SMS messages when new reservations are received. ...

Property Manager

6 months ago

Verified

... The app can be improved, so my employees can make and adjust reservations from anywhere. They are not always ...

Director of Revenue

7 months ago

Verified

... ready to be used as there are way too many issues. Reports do not provide the data in one place and cannot be combined to get the ...

Owner

7 months ago

Verified

... the major OTA's, has our own direct booking website, Whistle automation is amazing, connects to our locks and pricing ...

General Manager

8 months ago

Verified

... It is a potential Property Management System, very usefull, strengthening marketing, easy manage channels, setting pricing, ginance management & allotment. ...

General Manager

8 months ago

Verified

... Cloudbeds is intuitive, efficient, and simplifies property management. Great customer support and seamless operations enhance our guest experience. Highly recommend! ...

Director

9 months ago

Verified

... see forward booked revenue, understanding seasonal availability (and therefore pricing to encourage greater occupancy), and being ...

Parque Baviera, Colombia

10 months ago

Verified

... The use of the Cloudbeds platform has allowed me to easily understand, as an owner, the management of properties, the interaction with other platforms and do it myself. ...

Gerente

11 months ago

Verified

... and Google, resulting in greater visibility and more efficient review management. Cloudbeds not only simplifies the ...

General Manager

11 months ago

Verified

... people make online reservations, the system creats the folio as a new guest even though the name and the emails ...

Owner

11 months ago

Verified

... I would like to be able to have the system automatically check guests in at check-in time. The business model I have would benifit from this. ...

presidente

12 months ago

Verified

... The aesthetics seem to me to be at a more modern and current level like many of the systems that the guest already interacts with. ...

Administrador

12 months ago

Verified

... platforms into a single calendar, it also helps me remove unsubmitted reservations and inform all channels, avoiding paying ...

Analista Central de Reservas

12 months ago

Verified

... especially when it comes to leaving other daily applications that require much more time ...

General Manager

12 months ago

Verified

... In all honesty, I do not know all its features but for the basic needs, for the basic hotel operations it needs improvement. ALOT of improvement. The few things I like are the cloud access. I love that you can click on the daily report and view what transactions were used to calulate the figure. There are many customizable reports, just not reports that produce the info really needed. I appreicate that there is customizabile features like the group feature but feel nickel and dimed to death. Each feature a bit more. And if you charge for it, make it worth the investment and not a "work in progress". The graphs and sort features are ...

Resort manager

12 months ago

Verified

... How so easy i can get our guest bill invoice and print or send to them, it's really helping my job ...

Owner and Manager

14 months ago

Verified

... Awesome simple solution that simplify your life and help you work better ! ...

Hostel Owner

14 months ago

Verified

... Clean and intuitive interface. comprehensive Report that helps business decisions. Auto room assignment. Calendar view is easy to navigate and read ...

Owner

14 months ago

Verified

... has also experienced CB downtime, which can be an issue since we don't have any backup. ...

Revenue Manager

14 months ago

Verified

... It is super easy to undestand, It saves you time with it's intuitiveness, it helps you to optimize faster your rate strategy ...

Night Manager

14 months ago

Verified

... The "Today's Activity" panel is quite useful as it auto updates for new reservations, cancellations and overbookings, ...

President

14 months ago

Verified

... revolutionize how these unique spaces are handled, making operations smoother and more tailored ... ... out room bookings to handling the check-in rush, it’s got us covered. It’s so nice ...

Revenue management

14 months ago

Verified

... up code like (e.g. D05 = Germany) automatically. 2.The structure of date must arrange ...

Ower / Manager

14 months ago

Verified

... streamlined platform which does a lot of things for you, cloudbeds made my live way easier then before managing a 10 bedroom ...

Support Manager

14 months ago

Verified

... The channel manager is easy to use and has many options for connections. Reporting is easily done. Automatic assignments for the rooms is handy. ...

recepcionista

14 months ago

Verified

... In synchronization with the main online sales platforms. Reservations are already entered directly into the system, without having to place them one at a time. ...

E-Commerce Executive

14 months ago

Verified

... you from the beginning of its implementation to the daily use of the daily tool and the doubts or incidents that may arise, the reports it manages will allow you to have daily control of your income in which you can have information ...

Revenue Manager

14 months ago

Verified

... information within a single software allows time savings and work simplification. ...

Posada la casa del pintor.Gerente

14 months ago

Verified

... It has made it a lot easier for my company, especially regarding the calendar, it is very important so that reservations are not duplicated. It makes contracts and invoices easier for you. ...

Ecommerce Manager

14 months ago

Verified

... is often not written about in the help articles. Whistle was a let down. They did not do a great job of onboarding. There is so much one can get out of the automations and guests app but there was no comprehensive help setting it up. Also there were a lot of Whistle bugs. Bugs in the iOS iPadOS app. We ended up spending a lot of time investing in our Whistle features and set up to ultimately find ourselves disappointed. ...

Mora Hostel

14 months ago

Verified

... account box, being able to manage the profiles and accesses of each user cannot be done in other CRMs. Just like sending ...

Property Manager

14 months ago

Verified

... The reservations are directly on the software taht makes it easy to control the availability and no double booking.All information is there, phone nos, email address. ...

Director of Operations

14 months ago

Verified

... move reservations on the calendar. Using Whistle for checkin instructions and room assignments. The availability ...

Analista Hotelero

14 months ago

Verified

... In my opinion, I should be able to improve synchronization to be able to manage reservations from tablets and cell phones in order to be able to view my business from anywhere. ...

Revenue

14 months ago

Verified

... Everything is on a single page, it is not necessary to change browsers to make connections with sales channels or go to another page to verify the changes made. No extra work need after channels configuration and restrictions ...

Manager

14 months ago

Verified

... Cloudbeds has helped us reduce unnecessary work times and have control of the business in a professional way. It is a fast, intuitive and easy-to-use system. ...

Hotel Manager

14 months ago

Verified

... Instead of emailing the folio, guest should get a PDF version attached on hotel letter head of their final bill. ...

Director of Operations

14 months ago

Verified

... alert would be nice. There is not a way to send a mass email to past guests - this would also be a nice feature. ...

controller

14 months ago

Verified

... day's check ins and check outs. Updating rates and closing out inventory is also very easy. I like that there is ...

Owner/Manager

14 months ago

Verified

... Integration with DIAN for Colombia for the electronic invoice. Current guest alerts for new reservations. Discounts on app integrations memberships. ...

Socia propietaria

14 months ago

Verified

... Advertise our property on multiple sales channels. - Updated information on availability and rates. - Integration ...

Propietario

14 months ago

Verified

... It has helped us to have better control and organization of our business, it makes it easier for us to organize our work and the search for goals and objectives. ...

Managing Partner at Alma Maya Resort

14 months ago

Verified

... Maya's entire leadership team, from co-founders to managers and housekeeping staff, relies on Cloudbeds at every level to seamlessly manage daily hotel operations. This unified ...

General manager

14 months ago

Verified

... add. the other things is that I would like to set up automaticcaly the date of the add article , exemple if someone reserve ...

Manager

14 months ago

Verified

... I would like to be able to generate my own reports that would specifically meet my needs. I would like to see more report automation - for example: I wish the payment processing ...

Chief Operating Officer

8 days ago

Verified

... onboarding process facilitates rapid activation of new properties, typically within 48 to 72 hours of account ...

Hotel Manager

1 months ago

Verified

... User-Friendly Interface, All-in-One Solution, Strong Channel Manager, User-Friendly Interface: Cloudbeds ...

Operations Director

2 months ago

Verified

... management system, along with an extensive portfolio of add-ons that can be seamlessly integrated to enhance the ...

Marketing Manager

2 months ago

Verified

... The back of house set up is a bit confusing for linking to our booking agent. Not easy to link information/data across properties. ...

Sales Manager

2 months ago

Verified

... impressive, allowing properties to handle bookings from various sources, including direct bookings, with ease and efficiency. Despite ...

Area Revenue Manager

2 months ago

Verified

... Cloudbeds is very user friendly and connecting to OTA channels is a pretty seamless process. Support has also been wonderful any time we have had questions or issues with the system. ...

Director

3 months ago

Verified

... we’re the newest member of our hotel group, and getting started has been an exciting whirlwind. One thing that’s made the whole process smoother is using Cloudbeds—it’s been a huge help in setting up and running our operations right from the start. Since our hotel is brand new, we had a lot to figure out. Cloudbeds made things easier by keeping everything in one place, from managing reservations to handling payments. As part of a group that already uses Cloudbeds, it was reassuring to know we were starting off with a system that works. What’s been great is how user-friendly it is. Even with all the new hotel chaos, the platform made organizing bookings across different platforms simple. Plus, the built-in payment system is so easy to use—it’s ...

Director of Operations

3 months ago

Verified

... For me, one of the biggest reasons for choosing Cloudbeds was all the integrations. I also like that Cloudbeds has a service ...

Operations Manager

3 months ago

Verified

... of our bookings to direct bookings, with the latest Cloudbeds update for the website making it a much cleaner process. ...

Owner - CEO

4 months ago

Verified

... I have worked with Cloudbeds for over four years now. All I can say is where were you the first 13 years to use this amazing system. Dustin Pence VP of Customer Success ...

Owner

4 months ago

Verified

... I like everything about the PMS. I've been their customer for so long. It integrates with everything and easy to use ...

Operations Manager

4 months ago

Verified

... the person booking a block of rooms provides their cellphone number in the reservation, only they will receive the ...

Owner

4 months ago

Verified

... I looked at some other more conventional PMS systems, but I liked the nimbleness of Cloudbeds and the overall UI. ...

Hostel Manager/ Owner

4 months ago

Verified

... having to make multiple weekly bookings. And for credit card details to carry on to an extended booking for the same person, instead of having to add existing card. ...

Manager

4 months ago

Verified

... especially during busy check-in times. Cloudbeds also syncs seamlessly with platforms like Booking.com and Expedia, meaning we ...

Hotel Operator

4 months ago

Verified

... delegate the booking engine to the hotel official web domain (for security and branding purpose, as the guest ...

Front desk

4 months ago

Verified

... i hope you can connect some e wallet apps so guest can direct pay there downpayment because majority of filipino use e wallet like cash. ...

E Commerce Manager

4 months ago

Verified

... - Simple interface- Complete system for hotel- Can be used in mobile phone or through pc / laptop- Both PMS and CM in one place ...

O.MANAGER

5 months ago

Verified

... Connectivity and efficiency in brand distribution to markets ...

recepcionista

5 months ago

Verified

... Integration with operators. This makes reception much easier. Reservations are automatically entered into the system. ...

Socio

5 months ago

Verified

... Easy Reservation and Room Management, Integration with OTAs, Dashboard with daily arrivals and departures, Guest Management and reservation details. ...

Gerente

5 months ago

Verified

... Have more integrations that benefit property management and improve prices for developing Latin American markets. ...

Owner

6 months ago

Verified

... visibility on Google and on many channels. Having one consolidated place to manage channels and messaging is time saving. ...

Property Manager

6 months ago

Verified

... Cloudbeds' diversity ... ... and offers an incredible amount of integrations. Our company is quite unique, and we needed ...

Directora General

6 months ago

Verified

... the tools always promote direct sales, as well as Cloudbeds Amplify (digital marketing solutions) very good for ...

Owner

7 months ago

Verified

... Awesome! Highly recommend Cloudbeds! ... ... Connects to all the major OTA's, has our own direct ...

Director of Operations

7 months ago

Verified

... acces #reservations from anywhere. The ability to integrate with text messages communication for self #checkin. The ...

General Manager

8 months ago

Verified

... Efficient and User-Friendly PMS ...

Director

9 months ago

Verified

... occupancy), and being able to quickly update across multiple OTA's are all fantastically helpful to our business. ...

General Manager

9 months ago

Verified

Gestion de Propiedades

10 months ago

Verified

... Very intuitive, practical, easy to use and compatible with most of the applications needed for complete management of your property. ...

Parque Baviera, Colombia

10 months ago

Verified

... The use of the Cloudbeds platform has allowed me to easily understand, as an owner, the management of properties, the interaction with other platforms and do it myself. ...

Gerente

11 months ago

Verified

... The positive impact of Cloudbeds on hotel management goes beyond its integration capacity. With its innovative Cloudbeds Amplify tool, hotels can boost their presence on key ...

Owner

12 months ago

Verified

... The on boarding process could be streamline. You are only able to really communicate through tickets and sometimes that can be slow. ...

Webmaster

12 months ago

Verified

... The only thing I would like is to be able to modify the color of the reservations in the calendar according to the channel. ...

General Manager

12 months ago

Verified

... difficult to accidentaly move a room if looking at the software on my mobile device and make the folio's are more reader friendly. Don't make the check out process so complicated to deliver an invoice. If guests extend their stay, don't adjust a previous days revenue if you choose to not override the rate. Previous days adjustments should never be allowed. Make it WAY more obvious if a guests credit card has declined and for heavens sakes, do not allow me to check them in if it has. Have hotel people help with your software development. It could be so much better. ...

Owner and Manager

14 months ago

Verified

... with a lot of useful application and solutions - CloudBeds with whistle help us manage the reservations internaly and ...

Owner

14 months ago

Verified

... The systems currently in very good build. However, maybe it can be more helpful if the cost for connect to payment gateway more less cost ...

Owner

14 months ago

Verified

... More VAT integration for LATAM market. We are still doing double ...

Resident Manager

14 months ago

Verified

... Very user friendly and efficient PMS ...

Night Manager

14 months ago

Verified

... they arrive. When staff are operating with access to multiple property pages, this can become tiresome as you may ...

Revenue Management

14 months ago

Verified

... It is easy for edit allotments and then update to all OTAs by one click. Also, I love report insight that is booking performance site. ...

Director

14 months ago

Verified

... day.++ To make it easier and faster for vendors to get API and support from cloudbeds for integration. ++The ...

Revenue management

14 months ago

Verified

... export (TM 30) to governor website. It show up that data was invalid. the reason was in Nationality column must ...

Front Office Associate

14 months ago

Verified

... expectations.Moreover, the seamless integration with point-of-sale systems and other hotel ...

Front Office Team Leader

14 months ago

Verified

... hen making a reservation, I think its best if two separate booking has a feature to combine with a different booking ...

recepcionista

14 months ago

Verified

... In synchronization with the main online sales platforms. Reservations are already entered directly into the system, without having to place them one at a time. ...

Hotel manager

14 months ago

Verified

... Everything is connected with the system, specially payments, it has many reports and you can check everything through the system. ...

GM

14 months ago

Verified

... You should provide also the features of adding extra services in the booking engine like transfer service etc. ...

Ecommerce Manager

14 months ago

Verified

... came at a slow start, there were issues in getting Trivago and Tripadvisor to work. Also although we were happy to ...

gm

14 months ago

Verified

... Easy to navigate, user friendly interface, cloudbeds website is convenient, can integrate to other softwares like POS for hotel resto ...

Property Manager

14 months ago

Verified

... The reservations are directly on the software taht makes it easy to control the availability and no double booking.All information is there, phone nos, email address. ...

General Manager

14 months ago

Verified

... the program is comprehensive enough for our needs. Connection to OTAs and channel management is pretty straightforw ...

Manager

14 months ago

Verified

... Accept more tools for use in the Spanish market, which allow adaptation to local needs, such as check in scan ...

Gerente de Ventas y Revenue

14 months ago

Verified

... the system helped me a lot to optimize my times and integrate the PIE part to be able to apply the revenue I want for ...

Manager

14 months ago

Verified

... It would be great to get a payment and billing platform integrated to Cloudbeds that can be used in Ecuador. ...

Revenue

14 months ago

Verified

... Very easy and simple to use. The ease of self-management to connect sales channels. The speed of technical support. ...

Front Office Associates

14 months ago

Verified

... seamless experience for various property types. With excellent integration capabilities and reliable support, it's ...

Manager Riad Amegrad

14 months ago

Verified

... My booking Cloudbeds Amplify not work well, they explained to me all the taps of making prices higher of OTS then website but I think I didn't do it correct ...

Director of Operations

14 months ago

Verified

... time has been significantly reduced. The multiple integrations and addons were the main reason we went with Cloudbeds to begin with, and we are now planning our future changes around the Cloudbeds PMS to facilitate our staff's tasks. As it makes the work so much easier we were able to cut down on the needed staff at front desk. With the current staff shortages in our area, this is a huge weight off our management's shoulders. One thing that should also not be overlooked is the surprisingly low downtime. For a cloud system, we were expecting a lot more maintenance time and all the problems that come with these. Fortunately, while there is regular maintenance downtime, it's always short and at times that do not disrupt our hotel's activities. 24/7 Live chat support has been very good so far. Issues can be resolved usually fairly quickly. We are also using Cloudbeds Payments, which streamlined the whole payments and deposits process, making it much easier for both our guests and our staff. Pay-By-Link is also very useful, especially for work-related stays. The Whistle integration is also very good to keep in touch ...

Owner/Manager

14 months ago

Verified

... Integration with DIAN for Colombia for the electronic invoice. Current guest alerts for new reservations. Discounts on app integrations memberships. ...

Director of Company

14 months ago

Verified

... to OTA 3. Very easy to use for staff. 4. We use a invoice plug in that connects to cloud beds and also GOKI lock plugin we like you can use 3rd party products with ...

Hostel Manager

14 months ago

Verified

... capabilities are another highlight. It seamlessly integrates with various third-party applications, from online booking platforms to payment ...

Gerente de Eccomerce

14 months ago

Verified

... The dynamism of the platform is the best, the staff has adapted to it in a short time. The connectivities are very simple and, above all, beneficial to create ...

Hostel Manager

14 months ago

Verified

... - easy to use and manage and you can easy search guest history and revenue report .You can easily identify room status. ...

Managing Partner at Alma Maya Resort

14 months ago

Verified

... to seamlessly manage daily hotel operations. This unified approach ensures efficient coordination and optimization ...

General manager

14 months ago

Verified

... country because taxes are different everywhere. My accounting teams would like to have a meeting with someone in ...

Chief Operating Officer

8 days ago

Verified

... onboarding process facilitates rapid activation of new properties, typically within 48 to 72 hours of account setup. This expedited timeline allows properties to quickly become operational and integrated into the HP Hospitality system, minimizing downtime and maximizing revenue potential. This efficiency is achieved through clear, step-by-step procedures and readily available support resources, ensuring a seamless transition for new locations. ...

Hotel Manager

1 months ago

Verified

... improve the guest experience and operational efficiency. Scalable for Different Property Sizes: Whether you’re a small ...

Receptionist Front Desk

2 months ago

Verified

... It lags a little bit sometimes but I am pretty happy with it in general it allows me to work with my own rhythm and everything is pretty clear. ...

Operations Director

2 months ago

Verified

... An outstanding all-in-one management solution ...

General Manager

2 months ago

Verified

... The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds ...

Managing Director

2 months ago

Verified

... and can be a bit difficult to handle. At the moment Cloudbeds is changing a lot at their interface as well and trying out new features which can be a bit shaky when they have it in Beta phase. This is expected to improve over the next months though.We are currently using Cloudbeds Payments as well and find the pricing structure of ...

Sales Manager

2 months ago

Verified

... that efficiently handles hotel reservations in a very comprehensive manner. Its reporting tools are advanced and highly ...

Front Desk

2 months ago

Verified

... I don't think there's anything I need to improve on, they have everything we need for our property, that's a great app. ...

Area Revenue Manager

2 months ago

Verified

... matching from one report to the other. This makes it difficult to prepare presentations for the owner's as we want to ensure ...

Director

3 months ago

Verified

... of our hotel group, and getting started has been an exciting whirlwind. One thing that’s made the whole process ...

Director of Operations

3 months ago

Verified

... Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience ...

Operations Manager

3 months ago

Verified

... Transforming Hospitality at Doolin Inn with Cloudbeds ...

Receptionist

3 months ago

Verified

... I can log in with my laptop. Cloudbeds Support response pretty fast. Comparing to the last system I use, it is easier to use. ...

Manager

3 months ago

Verified

... Great PMS for independent hoteliers ...

FOA

3 months ago

Verified

... I believe there's no need for improvement; maybe just upgrade the product and much more easier for other properties that they can understand more. ...

Owner - CEO

4 months ago

Verified

... I have worked with Cloudbeds for over four years now. All I can say is where were you the first 13 years to use this amazing system. Dustin Pence VP of Customer Success ...

Owner

4 months ago

Verified

... Great! ... ... I like everything about the PMS. I've been their customer ...

Operations Manager

4 months ago

Verified

... Calendar is great and makes it super easy to switch rooms for guests. the system won't allow us to check in a guest who still owes us money. ...

Manager

4 months ago

Verified

... to navigate. This has been great for keeping everyone on the same page without needing extensive training. The real-time calendar is one of the standout features. It lets us manage bookings, check-ins, and room availability all from one screen. Adjusting reservations is as easy as dragging and dropping, which has saved us heaps of time, especially during busy check-in times. Cloudbeds also syncs seamlessly with platforms like Booking.com and Expedia, meaning we no longer worry about over bookings or discrepancies in room availability. Everything updates automatically. Cloudbeds' reporting tools are another highlight. We can quickly generate reports on occupancy rates, revenue, and guest demographics, ...

Hotel Operator

4 months ago

Verified

... The newly-launched booking engine is much more elegant and lively. This has increased the confidence for guest to make direct booking with us. ...

Front of House Manager

4 months ago

Verified

... Cloudbeds review ...

Owner

4 months ago

Verified

... As of the moment i have nothing to suggest because it does basically all that i need. It even has more features than what i actually need ...

Reservations Manager

5 months ago

Verified

... Very expensive for what it is ...

CEO

5 months ago

Verified

... We dont provide accommadation we provide an alpaca farm experience. ...

O.MANAGER

5 months ago

Verified

... _ Sales manager with very clear objectives. _ Efficient distribution of the brand for potential customers. _ The system's back office campaigns work spectacularly with the algorithm they work with. ...

Gerente

5 months ago

Verified

... Reports. They could be a little more customizable. I don't know if there is one, but having a cost sheet included with expenses could be very helpful. ...

Proprietario

5 months ago

Verified

... The Software could include more tools in the basic package, it would be a more complete experience or with a lower price for evaluation. ...

recepcionista

5 months ago

Verified

... Having the option to pay the bill via PIX/card. Because sometimes we are late with the payment ...

Socio

5 months ago

Verified

... Simpler and more direct reports. (Such as sales per day and revenue per month). Sometimes the system is a little slow, but nothing that gets in the way. ...

General Manager

5 months ago

Verified

... Hosteling simplified. I just can't imagine doing this job without really good software to help me organize and automate. With the API integration between Cloudbeds and Logistech our hostel is at the forefront, Hanoi's first smart hostel. ...

Director de Marketing Digital

5 months ago

Verified

... The good of the great is clouded by the bad of the small! ...

Administradora

5 months ago

Verified

... Perhaps different payment plans, options to customize the interface (colors, fonts) to better establish the visual identity of the property. ...

Gerente

5 months ago

Verified

... Have more integrations that benefit property management and improve prices for developing Latin American markets. ...

Owner

6 months ago

Verified

... I love how Cloudbeds improved my visibility on Google and on many channels. ...

Owner

6 months ago

Verified

... Cloudbeds has top knotch integrations and feature sets! ...

Property Manager

6 months ago

Verified

... Airbnb and have it update Cloudbeds' calendar also. An easier reports section. It seems like it's super extensive, ...

Director of Revenue

7 months ago

Verified

... is limited to a specific time frame, room nights, revenue and ADR cannot be found in 1 report per day. I could go ...

Owner

7 months ago

Verified

... taxes and fees, and reporting. This way, the new user understands the inner workings of the reservations and is prepared to implement ...

Director of Operations

7 months ago

Verified

... Reporting has been greatly improved over last two years. There are still improvements to be made. The model of paying for each additional feature that comes out makes the cost of the software high. ...

Office Manager

7 months ago

Verified

... both a the channel manager and booking engine in the standard subscription package and doesn't charge commission ...

Co-Owner

8 months ago

Verified

... Cloudbeds needs more features to be usable in argentinean market ...

General Manager

8 months ago

Verified

... Cloudbeds helps streamline payments and better manage revenue ...

sale director

8 months ago

Verified

... Ease of use. friendly user face. overall great tool for my vacation rental business. really good we can add to third party software as well. All my staff find it easy to use. ...

General Manager

8 months ago

Verified

... It is a potential Property Management System, very usefull, strengthening marketing, easy manage channels, setting pricing, ginance management & allotment. ...

Director

9 months ago

Verified

... Great all rounder system, with a team who cares and a product that is continually getting better. ...

General Manager

9 months ago

Verified

... Really good overall PMS to adapt to your needs ...

Sales Manager

10 months ago

Verified

... Check out Cloudbeds - it's the ultimate go-to for seamless support! Their chat feature makes reaching out a breeze, while the option to upload docs streamlines issue resolution. Plus, their advisors? Total pros. Unlike other platforms where support feels like a hide-and-seek game, Cloudbeds delivers top-notch service every time, with style and ...

Parque Baviera, Colombia

10 months ago

Verified

... Simplicity and opportunity ...

Gerente

11 months ago

Verified

... The positive impact of Cloudbeds on hotel management goes beyond its integration capacity. With its innovative Cloudbeds Amplify tool, hotels can boost ...

General Manager

11 months ago

Verified

... making it on booking.com, that might help them making direct bookins. Right now, guest have to enter all of the ...

Owner

11 months ago

Verified

... Could not be more happy with the switch to Cloudbeds! ...

presidente

12 months ago

Verified

... Our property has been able to grow organically and quickly. We have had an incredible ...

Owner

12 months ago

Verified

... I was most impressed by the depth of features available. I'm coming off of 25-year-old software and this software offers. ...

Administrador

12 months ago

Verified

... single calendar, it also helps me remove unsubmitted reservations and inform all channels, avoiding paying reservation fees to those channels that did not generate income, ...

Analista Central de Reservas

12 months ago

Verified

... The friendliness of cloudbeds ...

General Manager

12 months ago

Verified

... HORRIBLE HORRIBLE HORRIBLE ...

Resort manager

12 months ago

Verified

... For easy way to see our grafik improving for our property rinning for hole week, month & years, it will be nice ...

Owner and Manager

14 months ago

Verified

... - Integrate with a lot of useful application and solutions - CloudBeds with whistle help us manage the reservations internaly and make the checkin easier - The reporting capabilities help me monitor the business as easy as possible with useful and easy to set report - As it is possible to add team members to the system it make it easy to communicate and have every members of the team have access to all reservation to a certain degree of confidentiality - As whistle is also a tools accessible to all team member it make it easy for them to see every communication with the customer even if they do not have access to the booking platform (airbnb, booking) and email account or phone number - The support team is super helpful, very reactive, they always find a solution and if not their development team is listening to our needs and recommendation so this is very nice to have a business partner improving his service according to your expectations - It is an expensive solution but if you want to focus on your ...

CEO

14 months ago

Verified

... It has completely changed the way we manage our property drastically increasing the RevPAR All in one, no need to use other softwares ...

Hostel Owner

14 months ago

Verified

... -Adding Membership management. Better house keeping function. Less down time. Sales rep could improve. Chinese interface. Lower and more competitive rate for smaller property. ...

Owner

14 months ago

Verified

... The systems currently in very good build. However, maybe it can be more helpful if the cost for connect to payment gateway more less cost ...

Owner

14 months ago

Verified

... sales module for activities, transport and localized experiences is weak. We use Checkfront to manage these sales for our guests. I would pay more for this.Lastly, I would pay more for an improved guest communication module with WhatsApp, messenger, email, sms, Integration. More communication channels = better guest experiences. ...

Owner

14 months ago

Verified

... Convenient, easy to use, affordable PMS ...

Revenue Manager

14 months ago

Verified

... It would be great to see in one chart our 3 competitive sets together. Also it would be great to know If there is some discoun and if it inludes taxes or not and also a shop in their direct web ...

FD Agent

14 months ago

Verified

... FD agent @ the Last Hotel- CLOUDBEDS Review- Pretty AWESOME! ...

President

14 months ago

Verified

... Cloudbeds is honestly a lifesaver for anyone running a hotel ...

Revenue Management

14 months ago

Verified

... It is easy for edit allotments and then update to all OTAs by one click. Also, I love report insight that is booking performance site. ...

Director

14 months ago

Verified

... to that of Stripe on our website that offers a more secure and faster check out experience. ...

Revenue management

14 months ago

Verified

... report woluld great to reduce redundant task so we can focusing on other part. ...

Owner

14 months ago

Verified

... Urbana Sathorn reduces reliance on OTAs and increases direct bookings by 40% ...

sales Manager

14 months ago

Verified

... It's about soem report have to improve such as revenue fuction and some concern and also for customber service should have Thais ...

Front Office Associate

14 months ago

Verified

... provides valuable insights into occupancy patterns, revenue trends, and guest satisfaction metrics. This data-driven ...

Diretor Marketing

14 months ago

Verified

... Bad experience. To forget. ...

recepcionista

14 months ago

Verified

... Man, this system is so practical and so simple to use, I don't even know what could improve something that is already so good. ...

Presidente

14 months ago

Verified

... In a matter of days we managed to go to market with a powerful and highly scalable tool. Without further knowledge of IT you can achieve a complete management system without headaches. ...

E-Commerce Executive

14 months ago

Verified

... A Fabulous Tool! ...

Cloudbeds Sayulita

14 months ago

Verified

... Sometimes so much information in one place can hurt instead of help. The university is good but it needs to simplify videos. ...

General Manager

14 months ago

Verified

... The interface is nice and shiny, but it lacks basic abilities. We had a horrendous experience with this company and I advise people to think twice about switching to them. ...

Revenue Manager

14 months ago

Verified

... Maybe customize the reports part and the special offers and rates part a little more to have multiple promos with various conditions ...

Ecommerce Manager

14 months ago

Verified

... up to ultimately find ourselves disappointed. CB Amplify also came at a slow start, there were issues in getting Trivago and Tripadvisor to work. Also although we were happy to get those two options working it was quite disconcerting that we could not affect the prices that people would see for our direct site. For example we have raised the price for all OTAs so that if we are booked anywhere we in turn receive the same amount or more, despite commissions. However with Amplify a guest may book on a Google ad and get a good deal and give us less that we need in return, because of the 17% Amplify fee. ...

gm

14 months ago

Verified

... Easy to navigate, user friendly interface, cloudbeds website is convenient, can integrate to other softwares like POS for hotel resto ...

Property Manager

14 months ago

Verified

... Love the software, its fast, accurate and save time. ...

General Manager

14 months ago

Verified

... process. Easy for new staff to pick up. However I run a larger property and sometimes I dont think think the program ...

Reservations Specialist

14 months ago

Verified

... updates to the platform and how they can add to the overall improvement of the Golfview Hotel. ...

General MAnager

14 months ago

Verified

... experience is great. The availability matrix makes pricing and changing max min length of stays a breeze! Other than ...

General Manager

14 months ago

Verified

... Sales is good but support is horrible ...

owner

14 months ago

Verified

... mixed hotel with rooms and beds the revpar and adr are bit of a misinterpreted. Working with different currencies is only for cash it should be for other payment types also. Notes should be able to be entered directly from the calendar. Sometimes you need to click a little bit to much to get what’s needed. Overbooking setting should be able to be customized per room. Data insight still need a lot work. Cash drawer report is confusing. Arrival report does not give the data what is required for my property. Sometimes the data in the data insight report is not properly updated.currency setting does not give enough digits. Booking engine customization is not easy. Credit card details should not be deleted after 14 days it should be at least 45 days in the system. Rate checker does not consider the promotion within the ota, so it is kind of useless if customer sees that the rate that is mentioned on the rate checker does not match with rates he can see in the ota. The rate checker should show the highest discount on the ota. I however do understand that this is complicated to do. There are lots of reports but in almost all reports ...

Owner

14 months ago

Verified

... Improve revenue management features to be able to drive further profits. Would like the ability to apply house restrictions that apply to all rate plans easily. ...

Manager

14 months ago

Verified

... How easy it is to use! The tools for use have been adapted to our needs. Compared to other systems, it is more complete ...

Analista Hotelero

14 months ago

Verified

... Hotel management experience ...

Gerente de Ventas y Revenue

14 months ago

Verified

... and integrate the PIE part to be able to apply the revenue I want for the property. Like the distribution it has through the ...

Manager

14 months ago

Verified

... Excelent service and very friendly platform! ...

Manager

14 months ago

Verified

... Incredible Experience with Cloudbeds ...

Director of Operations

14 months ago

Verified

... Cloudbeds gives us flexibility on required staff and reduced our training time ...

OWNER

14 months ago

Verified

... A lot, i do not have any communication when i need it except by email.- archaic and poor and they only try to sell more options. ...

Owner/Manager

14 months ago

Verified

... Integration with DIAN for Colombia for the electronic invoice. Current guest alerts for new reservations. Discounts on app integrations memberships. ...

Customer Support Coach

14 months ago

Verified

... Cloudbeds is a great company that offers various tools and features to optimize ...

PROPIETARIA

14 months ago

Verified

... The experience has been pleasantly positive, it is a simple, efficient, complete system, zero difficulties, with comprehensive coverage and fast and timely customer service. ...

Owner

14 months ago

Verified

... we are getting more in return via revenue and glowing reviews. Changing booking systems ...

Socia propietaria

14 months ago

Verified

... analysis of the organization. Best solution plans at the cost level of the CloudBeds platform for clients like us where we want to manage the entire organization (multiproperties): today the cost is forcing us to look at other possible solutions since ...

Hostel Manager

14 months ago

Verified

... The smoothest PMS experience ...

Propietario

14 months ago

Verified

... Yes, it can and should be improved, one of our problems is that with some platforms like Expedia there is not good compatibility regarding the additional fee to pay for extra guests after the standard rate, which normally causes us pricing problems because each platform has its own ...

Gerente de Eccomerce

14 months ago

Verified

... Excellent software to have 360 ​​control of your business ...

Managing Partner at Alma Maya Resort

14 months ago

Verified

... Alma Maya Resort ...

General manager

14 months ago

Verified

... platforms we take everything in cloudbed, payments, revenue management, channel manager and the whistle app to join our custumer directly. There is a lot of things that can be done easily by ourself to improve our software. I,ts beautiful, clear and has videos to explain the section if we dont understand. the groupe function is remarquable we use it a lot. we also like to see how much rooms, money are made everyday on the home view of this application. I can have cloudbeds even on my cellphone to work from everyw ...

Chief Operating Officer

8 days ago

Verified

... Functionalities in reporting. ...

Receptionist Front Desk

2 months ago

Verified

... The speed of the system, how easy it is to comprehend and manage, the colors and the way it saves information of guests and payments. ...

Operations Director

2 months ago

Verified

... continuously adapts and improves in response to the technological challenges facing the hospitality industry. As long ...

Marketing Manager

2 months ago

Verified

... Super user friendly, easy to use dashboard and system. UI is clean. Easy to transfer between properties in the online app. ...

General Manager

2 months ago

Verified

... The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds ...

Managing Director

2 months ago

Verified

... digital marketing suite where you can create Google Ads and Retargeting ads to reach your potential guests. Cloudbeds ...

Sales Manager

2 months ago

Verified

Manager Che Bacalar

2 months ago

Verified

... The reporting system lacks flexibility and doesn't meet our needs effectively, ...

Front Desk

2 months ago

Verified

... What I like most is the ease of the programs and the dinner help we have when assisting the guests. ...

Front Desk Supervisor

2 months ago

Verified

... The fact that its cloud based makes access very easy. Its great to be able to log onto your account via a phone. ...

Area Revenue Manager

2 months ago

Verified

... Reporting could be more streamlined and accurate. Our property has had issues ...

Director

3 months ago

Verified

... Starting Strong with Cloudbeds at Our New Hotel ...

Director of Operations

3 months ago

Verified

... Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience ...

Operations Manager

3 months ago

Verified

... booking engine now states that we don't take a pre payment just card details to secure the booking. We also sell advance ...

Receptionist

3 months ago

Verified

... I will recommend to create a blacklist for all property of the same owner. Because my boss has 5 hostels in a city, very often we received guest that we kicked out from another hostel. ...

FOA

3 months ago

Verified

... Easy to use and understand ... ... *Very easy to navigate the system and gives simple tips. ...

Owner - CEO

4 months ago

Verified

... One on one live support to continue with the overall capabilities. Being able to customize some parts of Cloudbeds. Thank you ...