Cloudbeds PMS
4.5 (1083 REVIEWS)
Luciano, Sarah, Ela + 89 more experts recommend Cloudbeds
Read RecommendationsRanked 1 (out of 315) in Property Management Systems
Hoteliers voted Cloudbeds as the #2 Property Management Systems provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldPowerful. Intuitive. Unified. One platform to run your property.
90% recommended by 1615 hotels
J Collection, Eagle Suites, Stable Suites & 1612 others
Capabilities
Reservations & distribution
Real time insights
Mobile check-in & messaging
Process automation
Process automation
Outdated PMS solutions can lead to overbookings, inefficiencies, and take valuable time away from serving your guests. Purpose-built for independent hoteliers, our modenr PMS platform seamlessly integrates with every tool you need to streamline your operations and elevate the overall guest experience.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Cloudbeds PMS is the #2 most trending product in the Property Management Systems category (out of 315) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCloudbeds has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Cloudbeds as the #2 Property Management Systems provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Cloudbeds Case Studies
The J Collection switches from a legacy PMS to gain efficiency with Cloudbeds
New Orleans (United States of America)
Up Hoteles expands its portfolio and redefines midscale hotel management with Cloudbeds
Buenos Aires (Argentina)
Cloudbeds helps Hotel McCoy streamline payments and better manage revenue
Tucson (United States of America)
Urbana Sathorn reduces reliance on OTAs and increases direct bookings by 40%
Bangkok (Thailand)
South Wind Motel revives the mid-century motel experience backed by modern technology
Columbus (United States of America)
Pousada da Praia de Caraíva resolved overbookings and reached 90% occupancy with Cloudbeds
Caraiva (Brazil)
The luxury Brannan Cottage Inn bounced back to 90% occupancy with Cloudbeds
Calistoga (United States of America)
Within 2 months, this hotel group saved 60% on software costs and increased direct bookings by 12%
Patong (Thailand)
Bogentrakt Hostel Maximizes revenue with Cloudbeds' Split Inventory feature
Chur (Switzerland)
The Casetta group drives higher revenue, reviews, and guest experience with Whistle for Cloudbeds
Palm Springs (United States of America)
Alma Maya Resort uses Cloudbeds automation to build unforgettable guest experiences in the heart of the Mayan Jungle
Leona Vicario (Mexico)
Yugo optimizes pricing and group occupancy with Cloudbeds
Dublin (Ireland)
Roadside Hospitality expands its portfolio with the help of Cloudbeds
Penticton (Canada)
With smarter pricing, Picton Harbour Inn increased both occupancy and revenue
Picton (Canada)
Two Oxford hotels increase direct booking rates by over 25% with Cloudbeds
Oxford (United Kingdom)
Nay Palad Hideaway streamlines operations and embraces automation using Cloudbeds
Mindanao (Philippines)
The ZERO Hotels delivers an unparalleled lodging experience powered by Cloudbeds
Porto (Portugal)
Himmapana Villas eliminates overbookings and grows direct bookings with Cloudbeds
Kamala (Thailand)
Flor Parks increases direct bookings and drives more reviews with Cloudbeds.
Barcelona (Spain)
Playpark Hospitality Automates Operations and Modernizes the Guest Experience with Cloudbeds
South Lake Tahoe (United States of America)
How Cloudbeds' HMS Power The Pad’s Innovative Hybrid Hospitality Model
Silverthorne (United States of America)
References
"Legacy hotel software providers are dinosaurs – out-dated and complicated. With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."
"We saw our business grow and achieve a 90% occupancy rate through Cloudbeds’ reports. Now, I check the reports daily and it’s the end of guesswork."
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for both guests and our staff. It’s very intuitive and just makes sense."
"Cloudbeds has enhanced our reach and now my hotel is shown to guests around the world"
"It's easy to use because it offers an all-in-one solution. I don't have to check 5 different systems because Cloudbeds is my booking engine, website, cha"
"Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today's age. The integrations are great and it makes our jobs substantially easier."
"Cloudbeds has provided me great tools to run my operation more effectively and save me a lot of time. It allows me to have more time and resources to focus on my guest's experience"
"Our sales doubled last year. With Cloudbeds, I can spend less time on manual tasks and more time thinking about growing my business."
"Reservation management is a breeze with Cloudbeds because everything is seamlessly integrated."
Featured Customers
Popularity by Segment
Size
474 | X-Small (1-9 room)
555 | Small (10-24 room)
390 | Medium (25-74 room)
161 | Large (75-199 room)
72 | X-Large (200+ room)
Country
415 | United States of America
148 | Mexico
114 | Brazil
93 | Canada
65 | Colombia
58 | Thailand
51 | Australia
51 | Argentina
50 | Spain
39 | India
39 | Philippines
36 | Portugal
34 | Costa Rica
30 | Sri Lanka
27 | United Kingdom
21 | Italy
21 | Chile
20 | Cambodia
18 | Malaysia
16 | Peru
15 | Germany
13 | Indonesia
13 | Guatemala
12 | Ecuador
10 | Switzerland
10 | Uruguay
9 | Greece
9 | Morocco
9 | Vietnam
9 | France
7 | Panama
7 | Bolivia
7 | Singapore
7 | Taiwan
7 | Japan
6 | South Africa
6 | Romania
6 | Belize
5 | Latvia
5 | Malta
5 | China
4 | Czech Republic
4 | Virgin Islands, U.S.
4 | Ireland
3 | Croatia
3 | Israel
3 | Cyprus
3 | Belgium
3 | Honduras
3 | Korea, South
3 | Uganda
3 | Finland
3 | Sweden
3 | New Zealand
3 | El Salvador
3 | Jordan
3 | Tanzania
3 | Denmark
3 | Mozambique
3 | Venezuela
2 | Estonia
2 | Laos
2 | Rwanda
2 | Zimbabwe
2 | Turks and Caicos Islands
2 | Uzbekistan
2 | Bahamas
2 | Nicaragua
2 | Serbia
2 | Austria
1 | Georgia
1 | Vanuatu
1 | Maldives
1 | Kenya
1 | Saint Lucia
1 | Virgin Islands, British
1 | Norway
1 | Guyana
1 | Pakistan
1 | Bangladesh
1 | United Arab Emirates
1 | Seychelles
1 | Poland
1 | Bulgaria
1 | Bahrain
1 | Egypt
1 | Saint Martin (French part)
1 | Cape Verde
1 | Hungary
1 | Slovenia
1 | Ukraine
1 | Netherlands
Type
718 | Bed & Breakfast & Inns
643 | Boutiques
480 | Resorts
453 | Limited Service & Budget Hotels
360 | Hostels
286 | Luxury Hotels
284 | City Center Hotels
240 | Airport/Conference Hotels
182 | Vacation Rentals & Villas
171 | Branded Hotels
118 | Extended Stay & Serviced Apartments
99 | Motels
32 | RV Parks & Campgrounds
18 | Casinos
Region
656 | North America
362 | South America
262 | Asia Pacific
232 | Europe
55 | Oceania
31 | Africa
17 | Central America
10 | Middle East
Category
1253 | Hotel Management Software
1113 | Channel Managers
1083 | Property Management Systems
More Products by Cloudbeds
Hotelier Rating
Hoteliers like how Cloudbeds seamlessly integrates reservations from multiple OTAs, avoiding overbooking, and aids in revenue optimization with features like the Pricing Intelligence Engine (PIE). Its user-friendly calendar and drag-and-drop functionality simplify reservation management, and customizable reporting provides valuable insights. Additionally, the tool supports automatic guest communication and detailed invoice management. However, providing a mobile app, better financial reporting, and resolving certain integration issues could enhance its appeal.
AI-generated from the text of customer reviews
Looking for specific info?
Simplicity and versatility.
Gerente from 10 to 24 room Bed & Breakfast & Inn in San Jose de Chiquitos (Bolivia)
The best hotel software today
Administradora from 5 to 9 room in Samaipata (Bolivia)
Cloudbeds has top knotch integrations and feature sets!
Owner from 10 to 24 room Bed & Breakfast & Inn in Coldstream (Canada)
Taking us to the next level
Owner from 5 to 9 room in Seneca Falls (United States of America)
Cloudbeds' diversity
Property Manager from 50-74 room Bed & Breakfast & Inn in Monahans (United States of America)
Ease of use is INCREDIBLE
Owner from 10 to 24 room Bed & Breakfast & Inn in Morgan Hill (United States of America)
It is very suitable
Directora General from 10 to 24 room Bed & Breakfast & Inn in Mexico City (Mexico)
Unhappy with Cloudbeds
Director of Revenue from 75-99 room Bed & Breakfast & Inn in Moab (United States of America)
Mixed Feelings, But Overall Intuitive and Easy to Learn System
Office Manager from 10 to 24 room Bed & Breakfast & Inn in Santa Cruz (United States of America)
Modern PMS that easily allows access and updates to keep up with our growing business.
Director of Operations from 25-49 room Boutique in Comfort (United States of America)