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Cloudbeds PMS
4.5 (1126 REVIEWS)
HT Score
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Erlendur Steinn, Richard, Ed + 112 more experts recommend Cloudbeds
Read RecommendationsCloudbeds PMS
Ranked 2 (out of 318) in Property Management Systems
2025 Finalist
HotelTechAwards
Hoteliers voted Cloudbeds as the #2 Property Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldPowerful. Intuitive. Unified. One platform to run your property.
90% recommended by 1686 hotels
J Collection, Eagle Suites, Safe Stay & 1683 others
Bell - AI powered product analyst
I analyzed all of Cloudbeds’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Cloudbeds for its comprehensive tools that streamline property management. It integrates with multiple OTAs to prevent overbooking, enhancing revenue potential. The intuitive dashboard aids in efficient operations, allowing quick adjustments to rates and availability. However, some users express concern about the booking engine's limitations and the functionality of group reservations, indicating room for improvement to better serve diverse hospitality needs.
J Collection, Eagle Suites, Safe Stay & 1683 others
Read their reviewsPartners say
Industry experts recommend Cloudbeds for its innovative, all-in-one hospitality management suite, seamlessly integrating PMS, channel management, booking engine, and guest experience tools. Noteworthy are its robust API for integrations, dynamic pricing strategies, and continuous innovation. Unique features include automated guest communication, extensive marketplace integrations, and localized support for diverse geographic needs. Negative mentions include occasional support delays and the complexity of initial setup.
Erlendur Steinn, Richard, Ed and 104 others
Read their recommendationsWhat Types of Hotels Cloudbeds is Popular For
Size
489 | X-Small (1-9 room)
586 | Small (10-24 room)
415 | Medium (25-74 room)
168 | Large (75-199 room)
73 | X-Large (200+ room)
Country
429 | United States of America
154 | Mexico
120 | Brazil
97 | Canada
67 | Colombia
61 | Thailand
56 | Australia
53 | Spain
52 | Argentina
48 | Philippines
39 | India
37 | Portugal
34 | Costa Rica
30 | Sri Lanka
28 | United Kingdom
21 | Italy
21 | Chile
20 | Malaysia
20 | Cambodia
18 | Peru
16 | Indonesia
15 | Germany
13 | Guatemala
12 | Ecuador
11 | Vietnam
10 | Uruguay
10 | Switzerland
9 | Singapore
9 | Greece
9 | Morocco
9 | France
7 | Taiwan
7 | Bolivia
7 | Belize
7 | Panama
7 | Japan
6 | South Africa
6 | Ireland
6 | Romania
5 | Malta
5 | Latvia
5 | China
4 | Czech Republic
4 | Jordan
4 | Virgin Islands, U.S.
3 | Croatia
3 | Cyprus
3 | Israel
3 | Belgium
3 | Laos
3 | Honduras
3 | Korea, South
3 | New Zealand
3 | Uganda
3 | El Salvador
3 | Finland
3 | Sweden
3 | Austria
3 | Venezuela
3 | Tanzania
3 | Denmark
3 | Mozambique
2 | Estonia
2 | Uzbekistan
2 | Rwanda
2 | Zimbabwe
2 | Turks and Caicos Islands
2 | Bahamas
2 | Egypt
2 | Nicaragua
2 | Serbia
1 | Maldives
1 | Guam
1 | Vanuatu
1 | Kenya
1 | Virgin Islands, British
1 | Fiji
1 | Norway
1 | Georgia
1 | Netherlands
1 | Guyana
1 | Saint Lucia
1 | Pakistan
1 | Bangladesh
1 | United Arab Emirates
1 | Seychelles
1 | Poland
1 | Bulgaria
1 | Bahrain
1 | Saint Martin (French part)
1 | Cape Verde
1 | Hungary
1 | Slovenia
1 | Ukraine
Type
761 | Bed & Breakfast & Inns
676 | Boutiques
504 | Resorts
489 | Limited Service & Budget Hotels
383 | Hostels
303 | City Center Hotels
293 | Luxury Hotels
258 | Airport/Conference Hotels
190 | Vacation Rentals & Villas
183 | Branded Hotels
125 | Extended Stay & Serviced Apartments
103 | Motels
32 | RV Parks & Campgrounds
19 | Casinos
Region
680 | North America
373 | South America
284 | Asia Pacific
240 | Europe
62 | Oceania
31 | Africa
18 | Central America
12 | Middle East
Category
1290 | Hotel Management Software
1145 | Channel Managers
1126 | Property Management Systems
Didn’t find what you were looking for?
What is Cloudbeds?
Founded in 2012 | Headquarters in San Diego (United States) | 553 employees
Cloudbeds PMS is a comprehensive property management system designed for the hospitality industry. It seamlessly integrates reservations from multiple online travel agencies (OTAs) to avoid overbooking and optimize revenue with features like the Pricing Intelligence Engine (PIE). Its user-friendly calendar and drag-and-drop functionality make reservation management straightforward. Cloudbeds PMS also includes customizable reporting for valuable operational insights, supports automatic guest communication, and offers detailed invoice management. Ideal for hoteliers looking to streamline operations, this platform fits into existing business workflows by providing an all-in-one solution for hotel management and guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cloudbeds products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cloudbeds Reviews Analyzed: 685
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cloudbeds Expert Recommendations Analyzed: 85
Read expert recommendationsDescription provided by Cloudbeds
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cloudbeds's Provided Description:
"Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations & finance, distribution & marketing, guest experience, and revenue & analytics. Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2025) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2024."
FAQs
Capabilities
Reservations & distribution
Reservations & distribution
Our intuitive calendar is built to simplify your daily front desk operations. Effortlessly upgrade guests, access notes, manage room availability, and update rates and room inventory across all your distribution channels
Real time insights
Real time insights
Make informed, data-based decisions with powerful reporting and analytics built directly into the platform. Use guest data to improve workflows and optimize marketing strategies.
Mobile check-in & messaging
Mobile check-in & messaging
Engage and delight guests at every step of the journey. Enhance guest communication from discovery to post-stay, create a frictionless check-in experience, and personalize offerings and upsells at the moment they’re ready to buy.
Process automation
Process automation
Outdated PMS solutions can lead to overbookings, inefficiencies, and take valuable time away from serving your guests. Purpose-built for independent hoteliers, our modenr PMS platform seamlessly integrates with every tool you need to streamline your operations and elevate the overall guest experience.
Real-time channel management
Real-time channel management
Actively connect your inventory, availability, pricing and rates in real-time, to all the distribution channels of your choice, such as Booking.com, Airbnb, Vrbo, Expedia, and over 300 others.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Cloudbeds Reviews Summary
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Cloudbeds PMS is the #2 most trending product in the Property Management Systems category (out of 318) and the #60 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCloudbeds has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Cloudbeds as the #2 Property Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Cloudbeds Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Cloudbeds Case Studies
HP Hospitality's Success with Cloudbeds: Streamlining Operations and Driving Direct Bookings
KeyLargo (United States of America)
Modernizing Hostel Operations: Wandery's Path to Automation and 5-Star Guest Satisfaction
Dessau (Germany)
Cloudbeds helps multiprop group TTM Hospitality run a seamless and ‘contactless’ operation
Plains (United States of America)
Cloudbeds empowers La Palmilla’s contactless vision and elevates its group and event stays
Glen Rose (United States of America)
Transforming Hospitality at Doolin Inn with Cloudbeds
Doolin (Ireland)
Hotel Sóller uses Cloudbeds to simplify operations and elevate guest satisfaction
Sóller (Spain)
Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience
Seville (Spain)
The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize
Denver (United States of America)
Cloudbeds’ ease of use and pricing intelligence help optimize White Goose Hotel’s operations and revenue
Tibubeneng (Indonesia)
The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds
Culion (Philippines)
Club Balai Isabel doubles occupancy and drives more direct bookings with Cloudbeds
Talisay (Philippines)
Cloudbeds' connectivity and experience with hostels boost Ô de Casa's operations
Sao Paulo (Brazil)
Cape Shark Villas improves efficiency, distribution, and guest experience with Cloudbeds
KohTao (Thailand)
Hotel Quellenhof modernizes operations and drives revenue with Cloudbeds
Reutlingen (Germany)
The J Collection switches from a legacy PMS to gain efficiency with Cloudbeds
New Orleans (United States of America)
The One Hostel uses the Cloudbeds API to seamlessly boost revenue and the guest experience
Hanoi (Vietnam)
Cloudbeds’ reliability and ease-of-use help drive growth for this group of hostels
San Diego (United States of America)
Up Hoteles expands its portfolio and redefines midscale hotel management with Cloudbeds
Buenos Aires (Argentina)
Cloudbeds helps Hotel McCoy streamline payments and better manage revenue
Tucson (United States of America)
Urbana Sathorn reduces reliance on OTAs and increases direct bookings by 40%
Bangkok (Thailand)
South Wind Motel revives the mid-century motel experience backed by modern technology
Columbus (United States of America)
Pousada da Praia de Caraíva resolved overbookings and reached 90% occupancy with Cloudbeds
Caraiva (Brazil)
The luxury Brannan Cottage Inn bounced back to 90% occupancy with Cloudbeds
Calistoga (United States of America)
Within 2 months, this hotel group saved 60% on software costs and increased direct bookings by 12%
Patong (Thailand)
Bogentrakt Hostel Maximizes revenue with Cloudbeds' Split Inventory feature
Chur (Switzerland)
The Casetta group drives higher revenue, reviews, and guest experience with Whistle for Cloudbeds
Palm Springs (United States of America)
Alma Maya Resort uses Cloudbeds automation to build unforgettable guest experiences in the heart of the Mayan Jungle
Leona Vicario (Mexico)
Yugo optimizes pricing and group occupancy with Cloudbeds
Dublin (Ireland)
Roadside Hospitality expands its portfolio with the help of Cloudbeds
Penticton (Canada)
With smarter pricing, Picton Harbour Inn increased both occupancy and revenue
Picton (Canada)
Two Oxford hotels increase direct booking rates by over 25% with Cloudbeds
Oxford (United Kingdom)
Nay Palad Hideaway streamlines operations and embraces automation using Cloudbeds
Mindanao (Philippines)
The ZERO Hotels delivers an unparalleled lodging experience powered by Cloudbeds
Porto (Portugal)
Himmapana Villas eliminates overbookings and grows direct bookings with Cloudbeds
Kamala (Thailand)
Flor Parks increases direct bookings and drives more reviews with Cloudbeds.
Barcelona (Spain)
Playpark Hospitality Automates Operations and Modernizes the Guest Experience with Cloudbeds
South Lake Tahoe (United States of America)
How Cloudbeds' HMS Power The Pad’s Innovative Hybrid Hospitality Model
Silverthorne (United States of America)
References
"Legacy hotel software providers are dinosaurs – out-dated and complicated. With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."
Annie Coe
Owner @
The Cabot Lodge
"We saw our business grow and achieve a 90% occupancy rate through Cloudbeds’ reports. Now, I check the reports daily and it’s the end of guesswork."
Paulo Munarin
Co-owner @
Inn Beach House
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
Thomas K. Petersen
Managing Partner @
Himmapana Villas
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for both guests and our staff. It’s very intuitive and just makes sense."
Kevin Bowen
Director of Operations @
The Pad
"Cloudbeds has enhanced our reach and now my hotel is shown to guests around the world"
Valentina Funes
General Manager @
Hacienda Cocuyo
"It's easy to use because it offers an all-in-one solution. I don't have to check 5 different systems because Cloudbeds is my booking engine, website, cha"
Marco Leibundgut
Co-owner & Host @
The Baxley Bondi
"Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today's age. The integrations are great and it makes our jobs substantially easier."
Anthony Gutierrez
General Manager @
The Baxley Bondi
"Cloudbeds has provided me great tools to run my operation more effectively and save me a lot of time. It allows me to have more time and resources to focus on my guest's experience"
Chris Do
Owner @
Grande Collection Hotel & Spa
"Our sales doubled last year. With Cloudbeds, I can spend less time on manual tasks and more time thinking about growing my business."
Joey Usunas
General Manager @
Scorpion Bay Hotel
"Reservation management is a breeze with Cloudbeds because everything is seamlessly integrated."
Maria Martinkova
Director of Sales and Marketing @
Soller Plaza
Featured Customers
More Products by Cloudbeds
Hotelier Rating
Looking for specific info?
10
Next Level PMS!
Hotel Owner from 10 to 24 room Boutique in Glen Rose (United States of America)
Verified
24 days ago
Cloudbeds is an all-in-one solution. PMS, Channel Manager, Metasearch/Marketing/Houskeeping/Integration Jeggernaught. Cloudbeds allowed us to create the smallest tech stack possible. We can run our hotel operations almost entirely using only Cloudbeds, Whistle, and Lynx for door lock integration. Training, Support, and Onboarding have all b...
United States of America
United States of America
Hotel Owner
Small Hotel
10
HP Hospitality's Success with Cloudbeds: Streamlining Operations and Driving Direct Bookings
Chief Operating Officer from 10 to 24 room Resort in KeyLargo (United States of America)
Verified
1 months ago
Our streamlined onboarding process facilitates rapid activation of new properties, typically within 48 to 72 hours of account setup. This expedited timeline allows properties to quickly become operational and integrated into the HP Hospitality system, minimizing downtime and maximizing revenue potential. This efficiency is achieved through...
United States of America
United States of America
Chief Operating Officer
Small Hotel
10
The Best PMS
Hotel Manager from 25-49 room Bed & Breakfast & Inn in Vang Vieng (Laos)
Verified
2 months ago
User-Friendly Interface, All-in-One Solution, Strong Channel Manager, User-Friendly Interface: Cloudbeds stands out for its intuitive and easy-to-navigate interface. It's simple for front-desk staff to use, and even newcomers can get up to speed quickly. All-in-One Solution: Cloudbeds integrates various functions such as reservations, house...
Laos
Laos
Hotel Manager
Medium Hotel
10
Best System for Hostels
Receptionist Front Desk from 25-49 room City Center Hotel in Mexico City (Mexico)
Verified
3 months ago
The speed of the system, how easy it is to comprehend and manage, the colors and the way it saves information of guests and payments.
Mexico
Mexico
Receptionist Front Desk
Medium Hotel
10
An outstanding all-in-one management solution
Operations Director from 25-49 room Boutique in Cancun (Mexico)
Verified
3 months ago
The PMS is incredibly user-friendly, making it accessible to any user, regardless of technical expertise. It includes all the essential features required by a hotel management system, along with an extensive portfolio of add-ons that can be seamlessly integrated to enhance the user experience. Additionally, the system offers 24/7 support an...
Mexico
Mexico
Operations Director
Medium Hotel
9
The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds
General Manager from 75-99 room Boutique in Palawan Island (Philippines)
Verified
4 months ago
The biggest value is the access to real-time data which helps us on a day-to-day basis with decision making – giving us more confidence in the decisions that we make because these are backed by numbers.
Philippines
Philippines
General Manager
Large Hotel
10
Cloudbeds is the number 1 customer management system for hostels!!
Marketing Manager from 10 to 24 room Hostel in Pai (Thailand)
Verified
4 months ago
Super user friendly, easy to use dashboard and system. UI is clean. Easy to transfer between properties in the online app.
Thailand
Thailand
Marketing Manager
Small Hotel
9
Report
Manager Che Bacalar from 10 to 24 room Hostel in Bacalar (Mexico)
Verified
4 months ago
I like how intuitive, simple, and organized the reservation system is. I appreciate the reservation system's intuitive design, simplicity, and organization, making the booking process straightforward and user-friendly.
Mexico
Mexico
Manager Che Bacalar
Small Hotel
10
Comprehensive and User-Friendly Hotel Management Solution
Sales Manager from 25-49 room Boutique in Playa del Carmen (Mexico)
Verified
4 months ago
Cloudbeds is an intuitive and user-friendly PMS and channel manager that efficiently handles hotel reservations in a very comprehensive manner. Its reporting tools are advanced and highly useful, providing valuable insights for decision-making. The system is easy to configure, even for those without extensive technical knowledge. Additional...
Mexico
Mexico
Sales Manager
Medium Hotel
9
Easy to use all-in-one solution with loads of functionality for hostels
Managing Director from 25-49 room Boutique in Chur (Switzerland)
Verified
4 months ago
The ease of use is unbeatable. It is very simple to set up and manage and it saves you time to explain it to new staff. Furthermore Cloudbeds offers a great all-in-one solution, with channel manager, revenue management tool, website and digital marketing solutions. Reservations can be easily managed and there if nice functions like shared i...
Switzerland
Switzerland
Managing Director
Medium Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Cloudbeds excels in providing an all-in-one property management solution that simplifies and streamlines daily operations for hospitality businesses. Its intuitive interface and robust feature set—spanning reservations, guest management, and reporting—make it a powerful tool for properties of all sizes. Cloudbeds also stands out for its seamless integrations with a wide range of third-party applications, enabling hotels to customise and enhance their tech stack effortlessly. Additionally, the platform’s commitment to innovation and user-friendly design ensures an efficient experience for staff while improving the overall guest journey.
Showing all answers to: "What does this product or service do well?"
Cloudbeds excels in providing an all-in-one property management solution that simplifies and streamlines daily operations for hospitality businesses. Its intuitive interface and robust feature set—spanning reservations, guest management, and reporting—make it a powerful tool for properties of all sizes. Cloudbeds also stands out for its seamless integrations with a wide range of third-party applications, enabling hotels to customise and enhance their tech stack effortlessly. Additionally, the platform’s commitment to innovation and user-friendly design ensures an efficient experience for staff while improving the overall guest journey.
The CloudBeds PMS is one of the best I have seen. It is so intuitive and easy to use, yet has the flexibility to easily connect to any function a hotel could need through their app store. The app store is amazing, and all credit to CloudBeds team who have made the process of adding an app such an easy self service activation for the hotel. I was concerned about how the hotel might be able to add our lock software to CloudBeds without our help, but CloudBeds insisted on a self service documentation and it works so well.
Cloudbeds is a user-friendly PMS that combines property management, reservations, and distribution tools into one platform. It simplifies day-to-day operations and works seamlessly across property types. Their support team is responsive and helpful, which makes a big difference for partners and users alike.
Cloudbeds is a unified platform that delivers 360-value across all aspects of the hotel. Cloudbeds unifies the solutions needed to increase total revenue, streamline operations, and delight guests. It streamlines operations and automate workflows.
Cloudbeds is an exceptional property management system (PMS) software. Its user-friendly design makes it easy to navigate, even for those who aren’t tech-savvy. The platform offers a wide range of features that cater to various needs, making it a comprehensive solution for property management.
Highly recommended for anyone looking for a reliable and feature-rich PMS!
Question:
What differentiates this product or service from the competition?
Answer:
Cloudbeds sets itself apart through its truly unified platform, which eliminates the need for multiple disjointed systems by integrating property management, channel management, and booking engine capabilities into one seamless solution. Its commitment to automation and ease of use reduces administrative burdens, allowing hoteliers to focus on delivering exceptional guest experiences. Furthermore, Cloudbeds’ extensive integration marketplace and strong customer support make it adaptable to a wide range of property types, ensuring scalability and customisation that many competitors struggle to match. Its forward-thinking approach to technology and global reach make it a standout choice in the hospitality tech space.
Showing all answers to: "What differentiates this product or service from the competition?"
Cloudbeds sets itself apart through its truly unified platform, which eliminates the need for multiple disjointed systems by integrating property management, channel management, and booking engine capabilities into one seamless solution. Its commitment to automation and ease of use reduces administrative burdens, allowing hoteliers to focus on delivering exceptional guest experiences. Furthermore, Cloudbeds’ extensive integration marketplace and strong customer support make it adaptable to a wide range of property types, ensuring scalability and customisation that many competitors struggle to match. Its forward-thinking approach to technology and global reach make it a standout choice in the hospitality tech space.
The support team are incredibly friendly, supportive and nice people. They are patient and I can't praise them enough. This staff culture I believe comes from the very top where the founders are humble, grounded and very down to earth. They have built a remarkable system that is well priced and offers phenomenal value.
Cloudbeds stands out with its all-in-one platform that’s easy to use and highly flexible. Its distribution tools are excellent, and it integrates well with other systems. Their focus on collaboration and adaptability makes them a great choice for properties and partners of all sizes.
The Cloudbeds team is a delight to work with. Their solutions are award-winning and allow hoteliers to engage and delight guests at every stage of their journey. Solutions that work for all kinds of properties and transform the front desk experience.
What truly sets Cloudbeds apart is its support team. They are incredibly responsive and available to assist with any issues in a short period of time, ensuring a smooth experience. I would definitively recommend that PMS software
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you’re considering Cloudbeds, my advice would be to take full advantage of its all-in-one platform by thoroughly exploring its integrations and automation features. This will not only streamline your operations but also save significant time and effort for your team. Ensure you engage with their customer support team during onboarding to customise the system for your specific needs—this will maximise the platform’s potential and ensure a smoother transition for your property. Cloudbeds works best when you leverage its full suite of tools to create a seamless and efficient operational workflow.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you’re considering Cloudbeds, my advice would be to take full advantage of its all-in-one platform by thoroughly exploring its integrations and automation features. This will not only streamline your operations but also save significant time and effort for your team. Ensure you engage with their customer support team during onboarding to customise the system for your specific needs—this will maximise the platform’s potential and ensure a smoother transition for your property. Cloudbeds works best when you leverage its full suite of tools to create a seamless and efficient operational workflow.
Get a demo and you will see the rich functionality it has to offer. It is incredibly future proof and allows you to add many apps at your disposal. You will get the best support from a team who really care about your business.
Take the time to explore all the features Cloudbeds offers, as its all-in-one design can handle reservations, distribution, and operations seamlessly. Leverage their excellent support team during onboarding to ensure you’re fully utilizing the platform’s potential.
I would recommend any hotelier to connect with the Cloudbeds team. They are extremely professional and knowledgeable, and have solutions that allow hoteliers to be strategic, to focus less on tasks and more on guests.
The PMS (Property Management System) software developed by the Cloudbeds team is highly effective. This powerful tool is not only user-friendly but also has the potential to make a significant impact on day-to-day operations
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Cloudbeds Redefines PMS with Native Business Intelligence for Hoteliers
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Cloudbeds Earns Spot on Forbes' List of America's Best Startup Employers for Second Consecutive Year
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Cloudbeds raises $82M in growth capital to drive the future of hospitality technology
More About Cloudbeds
Cloudbeds is a cloud-based hospitality management software that helps hoteliers and independent property owners streamline their operations and maximize revenue. It offers a range of functionality, including a property management system (PMS), channel manager, booking engine, revenue management, and online booking capabilities. Cloudbeds' PMS enables front desk staff to manage reservations, check-ins, and occupancy in real-time, while the channel manager integrates with popular online travel agencies (OTAs) like Booking.com, Expedia, and Airbnb to ensure that rates and availability are always up-to-date across all channels. The booking engine allows for commission-free direct bookings, while the revenue management tool helps optimize pricing to increase profitability. Cloudbeds also offers integrations with other hospitality software and services, such as Stripe for payment processing, Siteminder for channel management, and various messaging and email marketing platforms to enhance the guest experience. The software's user-friendly interface and customizable templates make it easy to set up workflows, invoicing, and other back-office tasks. The company also provides customer support through a dedicated support team, knowledge base, and Cloudbeds University, which offers training and resources for users to maximize the software's functionality. Cloudbeds reviews indicate that users appreciate the ease of use, overall functionality, and helpful support team. Cloudbeds' hotel management system is suitable for a range of properties, including hotels, hostels, and vacation rentals. Its automation capabilities help reduce overbooking, while the guest communication tools help improve the guest experience. With its real-time functionality and integrations with popular OTAs, Cloudbeds is an effective solution for any property looking to streamline their operations and increase revenue.
Cloudbeds Integrations
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Support
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Cloudbeds has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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