The complete cloud hospitality platform
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
CiHMS
4.9 (80 REVIEWS)
Ranked 14 (out of 318) in Property Management Systems
Comprehensive hotel management system
98% recommended by 51 hotels
Bell - AI powered product analyst
I analyzed all of CiHMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like VinHMS for its ability to streamline operations and enhance customer experiences. The platform integrates functionalities like revenue management and room allocation, contributing to a 30% revenue increase and a 60% reduction in IT needs. The system's seamless integration of PMS and POS supports efficient management of hotel and F&B operations, while innovative features like mobile access enhance operational flexibility. Users note its ability to automate and accelerate check-ins, improving guest satisfaction and operational efficiency.
What Types of Hotels CiHMS is Popular For
Size
4 | X-Small (1-9 room)
1 | Small (10-24 room)
12 | Medium (25-74 room)
5 | Large (75-199 room)
57 | X-Large (200+ room)
Country
76 | Vietnam
2 | Portugal
1 | Cambodia
1 | Egypt
Type
51 | Resorts
36 | Luxury Hotels
31 | Boutiques
25 | City Center Hotels
16 | Branded Hotels
16 | Hostels
14 | Extended Stay & Serviced Apartments
11 | Limited Service & Budget Hotels
10 | Airport/Conference Hotels
9 | RV Parks & Campgrounds
8 | Vacation Rentals & Villas
3 | Bed & Breakfast & Inns
3 | Casinos
1 | Motels
Region
77 | Asia Pacific
2 | Europe
1 | Middle East
Category
80 | Property Management Systems
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of CiHMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
CiHMS Reviews Analyzed: 66
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
CiHMS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by CiHMS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
CiHMS's Provided Description:
"The CiHMS PMS system is designed to help increase the efficiency of hotel management and business. With cloud computing technology, CiHMS PMS will help your hotels reduce operation time to focus on improving customer experience."
CiHMS Alternatives
Not sure if CiHMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Smart solutions for every operational need
Revenue Growth
Operational Efficiency
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Available Add-ons & Modules
Transform your hotel operations
Hotel Management SoftwareConnect hotels with distribution channels
Hotel Reservations SystemsAdvanced Room Rate Management for Hotels
Revenue Management SystemsManage all your booking channels in one platform
VR Channel ManagerSolutions for Food and Beverage industry
Hotel Restaurant POS SystemsRecommended by
Achievements
This vendor's trending score is rising, CiHMS is the #12 most trending product in the Property Management Systems category (out of 318) and the #219 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCiHMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Hotelier Rating
Looking for specific info?
Customer service support
Accountant from 25-49 room Boutique in Hanoi (Vietnam)
Customer service
Cashier from 1 to 4 room in (Egypt)
Property Management System
Sales Manager from 500+ room Boutique in Nha Trang (Vietnam)
Perfect product
Reservation Agent from 500+ room Boutique in Binh Duong (Vietnam)
Review of HMS software
Vinwonders Phú Quốc from 500+ room Boutique in Ganh Dau (Vietnam)
All-Electric Hotel Management Software
Guest Service Agent from 500+ room Boutique in Nha Trang (Vietnam)
All-in-one system Exellent system Property
receptionist from 500+ room Boutique in Nha Trang (Vietnam)
Hotel management software HMS
Accouting from 500+ room Boutique in Binh Duong (Vietnam)
The hotel software can be used online, remotely through a website, without being made at the hotel
Sales Manager from 100 to 199 room Extended Stay & Serviced Apartment in Cau Giay (Vietnam)
Property Management Systems #reservations
Receptionist from 25-49 room in Hanoi (Vietnam)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Save the cost of investment in storage infrastructure (server/hardware) Easy to use and manage across devices User-friendly interface, easy to use, provides all necessary information for users. Reports support PDF & Excel formats allowing users to edit according to their needs.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
CiHMS is applied many advanced and modern technologies without the need for 3rd party solutions, supporting easier and faster operation. 24/7 support service with a variety of communication channels, quick response and accurate guidance to end users' needs.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
This product is suitable for operation management requirements of hotel chain hotel systems and independent hotels with 50 rooms or more. It has advanced room allocation (much better than traditional allocation), especially for hotel chains, smooth integration for multiple sales distribution channels, and sale package configuration features for flexible pricing (per guest and per room).
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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CiHMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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