The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 120 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CiHMS shines in ease of use and customer support — especially for Resorts properties (0.0/5) , with exclusive features like Revenue management module and Housekeeping module.
Desbravador shines .
Side-by-side ratings based on 120 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 120 | 0 |
After analyzing 120 verified reviews, CiHMS users most value its operational efficiency, advanced reporting, task and resource management, while Desbravador users highlight . Click any theme to see what reviewers say.
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Operational Efficiency
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Advanced Reporting
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Task and Resource Management
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Cloud-Based Accessibility
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Advanced Reporting
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User Training and Onboarding
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Mobile Functionality
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Desbravador |
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| Small (10-24 rooms) ▾ | #45 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #20 31 reviews | — |
| Large (75-199 rooms) ▾ | #4 43 reviews | — |
| X-Large (200+ rooms) ▾ | #4 31 reviews | — |
By Property Type
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Desbravador |
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| Boutique ▾ | #15 65 reviews | — |
| Luxury ▾ | #10 83 reviews | — |
| Branded / Chain ▾ | #15 40 reviews | — |
| Extended Stay ▾ | #17 15 reviews | — |
By Region
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Desbravador |
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| North America | #65 0 reviews | — |
| Europe | #58 2 reviews | — |
| Asia Pacific ▾ | #6 117 reviews | — |
| Middle East | #24 1 reviews | — |
Choosing between CiHMS by CiHMS and Desbravador hinges on your hotel’s specific needs. While both aim to streamline hotel operations, only CiHMS has garnered significant reviews and market validation, making it the more reliable choice for hoteliers seeking a proven property management system. Do you prioritize a system with a strong user base and recent feedback, or are you still exploring options without market-confirmed data?
With over 101 recent reviews and a high satisfaction score (98%), CiHMS is clearly the more established and trusted solution. In contrast, Desbravador has no reviews or market presence, which reduces confidence in its performance and features. If you want a system proven to work with ongoing support and a broad feature set, CiHMS is the clear winner.
Both products aim to improve hotel management; however, CiHMS offers a comprehensive, feature-rich platform that handles reservations, revenue management, housekeeping, and guest profiles. Desbravador appears to be a more limited or less publicly detailed system, with no reviews or features listed. Your team should consider the proven track record of CiHMS, which is backed by extensive client feedback, versus the unknown quantity of Desbravador.
CiHMS’s extensive feature set supports diverse hotel types—from resorts to city hotels—through tools like automated night audits and multi-channel management. Desbravador’s lack of available features or user feedback makes it difficult to assess whether it can meet your operational needs. Are you willing to risk an untested system, or do you prefer a trusted solution with proven results?
If your hotel requires a robust, multi-feature PMS with proven support and a strong market presence, go with CiHMS. Its 101 reviews, high ratings in ease of use, support, and value, as well as its regional presence in Asia Pacific, make it the safer choice for hotels seeking reliability and comprehensive functionality.
If, however, your hotel’s needs are minimal or you’re exploring new software options without concern for proven performance, Desbravador might merit consideration. But keep in mind, with no reviews or verified integrations, it’s difficult to gauge whether it can deliver the operational efficiency you seek. For most hotels, CiHMS’s proven track record makes it the more dependable investment.
CiHMS boasts a stellar ease-of-use rating of 4.9/5 from over 100 reviews, with users describing its interface as “intuitive,” “lean,” and “convenient.” The onboarding process has an average rating of 4.84/5, indicating a smooth setup experience, though some users mention that training could be more comprehensive.
Desbravador offers no detailed review data, making it impossible to assess its usability or onboarding process. Given the lack of user feedback, you cannot confidently expect it to match CiHMS’s high ease-of-use score. Edge: CiHMS.
CiHMS offers 33 exclusive features, including a channel manager, revenue management module, integrated CRS, booking engine, online support, and mobile app. Its comprehensive suite supports hotel operations from guest management to ancillary revenue tracking, with features specifically designed for large or chain hotels.
Desbravador provides no listed features, making it impossible to compare feature depth or breadth. Without verified features or functionalities, CiHMS’s extensive capabilities clearly give it the advantage. Edge: CiHMS.
CiHMS’s customer support is highly rated at 4.92/5, with users emphasizing professionalism, timely responses, and helpful guidance. Many reviews praise the team’s ability to resolve issues quickly, especially during onboarding and training.
Desbravador has no available review data or support ratings, making it difficult to assess the quality of customer service. Given CiHMS’s proven support performance, it remains the more reliable choice. Edge: CiHMS.
CiHMS integrates with three verified partners: SiteMinder, DerbySoft, and Easyway, allowing seamless connectivity with distribution channels and management tools. These integrations enhance operational flexibility and revenue opportunities.
Desbravador offers no listed or verified integrations, which limits its ability to connect with other systems or third-party tools. For hotels seeking an adaptable, connected PMS, CiHMS’s integrations are a significant advantage. Edge: CiHMS.
CiHMS’s ratings are overwhelmingly positive, with a 9.8/10 NPS score and a 98% likelihood to recommend. Its reviews cover a broad range of hotel segments, including resorts, city hotels, and luxury properties, with recent feedback supporting its consistent performance.
Desbravador has no reviews to measure hotel satisfaction or ratings, leaving its reputation unverified. For confidence and proven user satisfaction, CiHMS clearly leads. Edge: CiHMS.
CiHMS’s pricing starts at $900 per month, with no mention of implementation fees or trial options, indicating a straightforward subscription. Desbravador’s pricing details are unavailable, which complicates direct comparison and budgeting.
Without transparent pricing for Desbravador, CiHMS’s clear, established cost structure provides better planning certainty. Edge: CiHMS.
Not ideal if you prefer a simple, minimal system or are on a tight budget, since CiHMS’s extensive features come with a significant investment. Also, it might be overkill for very small or boutique hotels with basic needs.
Not ideal if your hotel demands reliability, proven support, or extensive features, as there’s no evidence of its capabilities or user satisfaction with Desbravador.
CiHMS stands out as a well-supported, feature-rich property management system with a proven track record. Its extensive reviews and recent positive feedback make it the reliable choice for hotels that value performance and support.
If your hotel needs a scalable, integrated PMS with high user satisfaction, choose CiHMS. Its 101 reviews and industry presence confirm its ability to meet diverse operational needs effectively.
Conversely, Desbravador appears to be an untested, unreviewed alternative lacking verifiable features or support metrics. If you are seeking a solution with proven results, CiHMS is the safer, more future-proof choice for your hotel.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Desbravador | |
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| Starting Price | From $900/mo | — |
According to HTR's product database, CiHMS and Desbravador share 0 features. Here are the key differences — features one has that the other lacks.
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Desbravador |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Integrated CRS | ||
| Revenue management module | ||
| Spa & Wellness Module |
Showing top differences. 21 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"CiHMS was able to fulfill the needs of loyalty management of The Hanoi Club & Residences. The team has perfectly adapted and customized CiHMS to match the specific needs with a 24/..."
No published case study for this goal yet.
"I was impressed by CiHMS's capability to integrate all our properties into one cohesive system," said Mr. Nam Le, General Manager of Cityhouse. "The user-friendly interface and rob..."
No published case study for this goal yet.
What hoteliers love
CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement re... CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement reduces manual errors and saves time, which is especially crucial during busy periods.
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines... The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines operations and enhances productivity across departments.
Where hoteliers push back
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive... While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive training resources and detailed guides.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CiHMS and Desbravador share many core Property Management Systems features, but each has unique capabilities. CiHMS offers 3 verified integration partners, while Desbravador offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. CiHMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CiHMS: No. Desbravador: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CiHMS has an HT Score of 81 and Desbravador has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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