The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 120 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CiHMS shines in ease of use and customer support — especially for Resorts properties (0.0/5) , with exclusive features like Revenue management module and Housekeeping module.
Lodgable shines .
Side-by-side ratings based on 120 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 120 | 0 |
After analyzing 120 verified reviews, CiHMS users most value its operational efficiency, advanced reporting, task and resource management, while Lodgable users highlight . Click any theme to see what reviewers say.
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Operational Efficiency
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Advanced Reporting
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Task and Resource Management
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Cloud-Based Accessibility
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Advanced Reporting
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User Training and Onboarding
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Mobile Functionality
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Lodgable |
|---|---|---|
| Small (10-24 rooms) ▾ | #45 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #20 31 reviews | — |
| Large (75-199 rooms) ▾ | #4 43 reviews | — |
| X-Large (200+ rooms) ▾ | #4 31 reviews | — |
By Property Type
| Segment |
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Lodgable |
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| Boutique ▾ | #15 65 reviews | — |
| Luxury ▾ | #10 83 reviews | — |
| Branded / Chain ▾ | #15 40 reviews | — |
| Extended Stay ▾ | #17 15 reviews | — |
By Region
| Segment |
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Lodgable |
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| North America | #65 0 reviews | — |
| Europe | #58 2 reviews | — |
| Asia Pacific ▾ | #6 117 reviews | — |
| Middle East | #24 1 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest satisfaction. Both CiHMS by CiHMS and Lodgable aim to streamline property management, but their offerings differ significantly. CiHMS boasts a comprehensive feature set, a strong regional presence, and a large volume of recent reviews. Lodgable, meanwhile, is more niche-focused on vacation rentals with limited review data. How do these differences impact your decision?
Both products aim to improve management workflows—CiHMS with its broad suite of modules, Lodgable with its focus on vacation rental automation. While CiHMS offers extensive functionalities like channel management, revenue tools, and integrated CRS, Lodgable primarily centers on booking automation and multi-platform listing management. Considering the depth of features and user feedback, CiHMS appears more suited for traditional hotels and resorts, whereas Lodgable is tailored to small-scale vacation rentals. Are you seeking a full hotel management solution or a rental listing optimizer?
If your hotel needs a robust, multi-functional PMS capable of handling complex operations across multiple departments, go with CiHMS. Its extensive feature set—33 exclusive modules including channel management, revenue management, and integrated CRS—makes it ideal for larger properties or chains. Conversely, if your focus is managing vacation rentals or small properties with streamlined booking and listing synchronization, Lodgable’s simpler interface and automation tools could suffice, although its limited review data puts its reliability into question. The choice hinges on your hotel’s size and operational complexity.
CiHMS scores 4.9 out of 5 for ease of use, with reviews emphasizing its intuitive interface and stable performance. Many users appreciate its straightforward onboarding, though some note that comprehensive training could improve initial adoption. Lodgable, lacking detailed review data, appears to target users with basic management needs, implying a user-friendly experience for small operations. However, without recent reviews, it’s unclear if Lodgable’s interface matches CiHMS’s usability standards. Edge: CiHMS.
CiHMS offers 33 features exclusive to its platform, including a Spa & Wellness module, integrated revenue management, online booking engine, and mobile app. Its modules support multi-currency, multi-lingual operation, and real-time reporting, making it a versatile choice. Lodgable, in contrast, provides core booking automation and listing management but lacks the extensive modules CiHMS offers. The sheer number of features and integrations in CiHMS give it a decisive edge here. Edge: CiHMS.
CiHMS boasts a 4.92/5 support rating based on reviews emphasizing its quick, professional assistance and smooth onboarding. Users describe its support team as “responsive and helpful,” which reduces operational downtime. Lodgable does not have recent review data, making it difficult to evaluate support quality but given its smaller user base, support may not be as comprehensive or responsive. Edge: CiHMS.
CiHMS integrates with three verified partners—SiteMinder, DerbySoft, and Easyway—enhancing its connectivity to broader distribution channels. Lodgable, with zero verified integrations, may limit connectivity to external systems, which could affect your ability to scale or customize workflows. If seamless integration with third-party services is a priority, CiHMS clearly leads. Edge: CiHMS.
CiHMS’s reviews, totaling 101 with recent activity, reflect high satisfaction—particularly in ease of use, support, and value, with ratings of 4.9/5 and a 98% likelihood to recommend. Its user base includes luxury hotels, resorts, and city center properties, many of which praise its operational efficiency. Lodgable’s review count is zero, so no direct hotel feedback is available. Based on available data, CiHMS’s reputation is superior. Edge: CiHMS.
CiHMS has a clear base price of $900 per month, with no freemium options or additional implementation fees. Lodgable’s pricing details are unavailable, which makes direct cost comparison impossible. Given CiHMS’s transparent pricing, you can better evaluate its ROI relative to its extensive feature set.
The core difference is that CiHMS offers a comprehensive management ecosystem capable of supporting large, complex properties. If your hotel needs advanced features, integrations, and robust reporting, CiHMS is the clear choice, especially given its recent reviews and strong user ratings.
If your hotel focuses on vacation rentals or small-scale properties and seeks a simple, automated listing management tool, Lodgable may meet your needs. However, the lack of recent reviews and limited feature visibility suggest it’s less proven for larger operations.
For most hotels seeking full-fledged management, CiHMS’s extensive features, high support scores, and strong regional presence make it the superior choice. Lodgable feels more suited for individual hosts or small rental businesses with basic needs. Your decision should align with your property’s size, complexity, and growth ambitions.
According to HTR's product database, CiHMS and Lodgable share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Lodgable |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Integrated CRS | ||
| Revenue management module | ||
| Spa & Wellness Module |
Showing top differences. 21 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"CiHMS was able to fulfill the needs of loyalty management of The Hanoi Club & Residences. The team has perfectly adapted and customized CiHMS to match the specific needs with a 24/..."
No published case study for this goal yet.
"I was impressed by CiHMS's capability to integrate all our properties into one cohesive system," said Mr. Nam Le, General Manager of Cityhouse. "The user-friendly interface and rob..."
No published case study for this goal yet.
What hoteliers love
CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement re... CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement reduces manual errors and saves time, which is especially crucial during busy periods.
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines... The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines operations and enhances productivity across departments.
Where hoteliers push back
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive... While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive training resources and detailed guides.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CiHMS and Lodgable share many core Property Management Systems features, but each has unique capabilities. CiHMS offers 3 verified integration partners, while Lodgable offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. CiHMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CiHMS: No. Lodgable: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CiHMS has an HT Score of 81 and Lodgable has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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