The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,247 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clarity Hospitality Software shines .
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 1,247 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 1,247 |
After analyzing 1,247 verified reviews, Clarity Hospitality Software users most value its , while Cloudbeds users highlight user-friendly interface, implementation and support, all-in-one ecosystem. Click any theme to see what reviewers say.
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User-Friendly Interface
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Implementation and Support
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All-in-One Ecosystem
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Channel Management
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Reservation Management
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Report Customization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 592 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 212 reviews |
| Large (75-199 rooms) ▾ | — | #5 42 reviews |
| X-Large (200+ rooms) | — | #13 4 reviews |
By Property Type
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| Boutique ▾ | — | #2 473 reviews |
| Luxury ▾ | — | #4 228 reviews |
| Branded / Chain ▾ | — | #6 116 reviews |
| Extended Stay ▾ | — | #2 93 reviews |
By Region
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| North America ▾ | — | #2 435 reviews |
| Europe ▾ | — | #7 163 reviews |
| Asia Pacific ▾ | — | #3 226 reviews |
| Middle East ▾ | — | #7 11 reviews |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest satisfaction. You’re evaluating Clarity Hospitality Software and Cloudbeds PMS, both designed to streamline hotel management but diverging significantly in features, user experience, and market presence. With more recent reviews and a larger user base, Cloudbeds emerges as the more established choice, but does it meet your specific needs?
Are you looking for a simple yet comprehensive solution or a platform with extensive integrations and advanced tools? Let’s compare these two contenders head-to-head to help you decide which is better suited for your property.
Clarity Hospitality Software claims to offer reliable, streamlined management for both new and established hotels, emphasizing operational connection without interruption. However, with no recent reviews and a review count of zero, its market validation remains unproven.
In contrast, Cloudbeds boasts over 1,071 reviews, with 81 recent in the last six months, demonstrating a broad and current user base. Its 4.63/5 overall rating, ease of use of 4.61/5, and customer support of 4.41/5 showcase its solid reputation.
The core difference lies in their validation: Cloudbeds is trusted by thousands of hoteliers worldwide, while Clarity’s standing is unverified. Would your hotel prefer a proven system with recent feedback or a lesser-known platform?
If your hotel needs a platform with extensive features and integrations, go with Cloudbeds. Its 64 unique capabilities—including a channel manager, revenue management, online check-in, and guest messaging—make it suitable for boutique, hostel, or multi-property hotels seeking scalability.
If, on the other hand, your hotel requires only basic reservation management with minimal integration needs, Clarity might seem appealing—though its lack of verified reviews and market presence make it a risky choice. Given the data, Cloudbeds is the more reliable option for most properties.
Cloudbeds scores impressively in user-friendliness, with a 4.61/5 rating and numerous reviews praising its intuitive interface, ease of onboarding, and mobile access. Customers highlight how staff quickly adopt the platform with minimal training, citing its straightforward workflows.
Clarity Hospitality Software, with a 0/5 rating and no reviews, provides no data on user experience. Its claim of streamlining operations is uncorroborated by user feedback, making it impossible to assess ease of use.
Edge: Cloudbeds.
Cloudbeds offers 64 distinct features, including a channel manager, revenue management, automated night audit, guest CRM, and integrated CRS—tools many properties find essential for growth. Its booking engine, real-time reporting, and multilingual support set it apart.
Clarity Hospitality Software claims to provide a streamlined PMS but offers no detailed features list or verified capabilities. Its absence of documented features and lack of reviews leave it without a clear advantage.
Edge: Cloudbeds.
Cloudbeds’s customer support is rated at 4.41/5, with recent reviews emphasizing prompt, responsive assistance and comprehensive onboarding support. Users frequently comment on how support helps resolve issues swiftly, enabling smooth operations.
Clarity Hospitality Software, with zero reviews, provides no support ratings or user testimonials. Its support quality remains unverified, making Cloudbeds the clear leader here.
Edge: Cloudbeds.
Cloudbeds integrates with 190 verified partners, including major OTAs, payment systems, and property services, and features a marketplace of third-party applications. This extensive connectivity supports property customization and scalability.
Clarity Hospitality Software reports no verified integrations, limiting its ability to connect with other systems or expand functionalities. For properties seeking flexibility and a broad ecosystem, Cloudbeds is the obvious choice.
Edge: Cloudbeds.
While Clarity Hospitality Software has no recent reviews or ratings, Cloudbeds has a strong reputation with 1071 reviews, a 4.63/5 star rating, and a 91% likelihood to recommend. Recent feedback highlights its user-friendliness, support, and features as key strengths across various property types.
Given the recency and volume of reviews, Cloudbeds is clearly the higher-rated platform, trusted by a diverse range of hotels and hostels.
Edge: Cloudbeds.
Clarity Hospitality Software does not publicly list pricing or offer a trial, making cost comparisons impossible. Its absence of transparent pricing suggests it may not be a scalable or widely adopted solution.
Cloudbeds’s base price is $600 per month, with no additional charges for integrations. This transparent pricing model, combined with the extensive features, provides good value for properties seeking a comprehensive platform.
Note: Pricing details for Clarity are unavailable; Cloudbeds offers a clear, predictable fee structure.
Not ideal if:
Given the limited validation, Clarity is best for very small or basic hotels testing the waters.
Not ideal if:
Cloudbeds suits properties that want a trusted, robust, all-in-one system.
Cloudbeds is a mature, feature-rich platform with proven market success, extensive integrations, and high user ratings. Its broad ecosystem and recent reviews confirm its position as a reliable choice for diverse property types.
Clarity Hospitality Software offers basic management tools but lacks market validation, recent feedback, and integration options. Unless your hotel has very simple needs or is willing to take a risk on a lesser-known platform, Cloudbeds is the safer, better-supported choice.
If you want a system that’s trusted by thousands and backed by recent user experiences, go with Cloudbeds. For minimal needs and a focus on basic reservation management, Clarity might suffice—but proceed with caution given its unverified status.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
According to HTR's product database, Clarity Hospitality Software and Cloudbeds PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Inventory Management | ||
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Showing top differences. 52 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clarity Hospitality Software and Cloudbeds PMS share many core Property Management Systems features, but each has unique capabilities. Clarity Hospitality Software offers 0 verified integration partners, while Cloudbeds PMS offers 189. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clarity Hospitality Software: No. Cloudbeds PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clarity Hospitality Software has an HT Score of 0 and Cloudbeds has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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