The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ClickTripz shines .
Reguest shines in ease of use and customer support , with exclusive features like Messaging Analytics and Custom Segment Messaging.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 47 |
After analyzing 47 verified reviews, ClickTripz users most value its , while Reguest users highlight increased sales and efficiency, support and responsiveness, professional and personalized offers. Click any theme to see what reviewers say.
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Increased Sales and Efficiency
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Support and Responsiveness
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Professional and Personalized Offers
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Automated Messaging and Real-time Chat
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Technical and Functional Issues
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How each product ranks among Direct Booking Tools vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #6 16 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 26 reviews |
| Large (75-199 rooms) | — | #13 1 reviews |
By Property Type
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| Boutique ▾ | — | #8 17 reviews |
| Luxury ▾ | — | #8 18 reviews |
| Branded / Chain | — | #13 3 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
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| Europe ▾ | — | #4 46 reviews |
Choosing between ClickTripz and ReGuest hinges on your hotel’s primary focus—whether it’s maximizing direct bookings through targeted advertising or enhancing guest communication and sales through personalized CRM tools. Both platforms aim to boost your revenue, but they serve different needs: ClickTripz specializes in travel advertising and monetization, while ReGuest excels in guest relationship management and direct sales. Are you prioritizing broader traffic acquisition or deepening guest engagement?
While both products aim to boost your hotel's revenue, ReGuest’s higher review volume and more recent positive feedback make it the more dependable choice right now. With 44 recent reviews and a near-perfect rating, ReGuest’s user satisfaction clearly surpasses ClickTripz’s nonexistent review data.
ClickTripz was designed as a travel advertising platform that connects suppliers, publishers, and advertisers to monetize qualified traffic. It offers cloud-based tools to drive revenue at scale with granular targeting, primarily serving large-scale online campaigns aimed at increasing visibility and occupancy.
ReGuest, on the other hand, is a hotel CRM built to personalize and automate guest communications, boosting direct bookings and upselling opportunities. Its features focus on simplifying communication, creating tailored offers, and capturing guest data to maximize revenue at each stage of the guest journey.
Both products address revenue growth but from different angles: ClickTripz seeks to bring more traffic to your hotel through advertising, while ReGuest aims to convert and retain guests via personalized sales tactics. Do you need more traffic or better conversion? Which problem is more pressing for your team?
If your hotel’s challenge is expanding your reach through targeted advertising and generating ancillary revenue via travel marketplaces, ClickTripz is the logical choice. It’s better suited for larger hotels and brands with a focus on online marketing campaigns and monetizing travel queries, especially given its extensive experience in travel ad tech.
Conversely, if your hotel needs a robust CRM to improve direct booking rates and elevate guest relationships, ReGuest is the better fit. Its suite of automation, personalization, and communication tools is designed for hotels aiming to increase revenue from existing guests and prospects through targeted offers and seamless communication channels.
For hotels that want to focus on online visibility and traffic monetization, go with ClickTripz. If your goal is to deepen guest engagement and improve direct bookings, choose ReGuest.
ReGuest scores remarkably high in ease of use, with a 4.8/5 rating and consistent feedback praising its intuitive interface and user-friendly design. Reviewers highlight its straightforward onboarding process, quick adoption by staff, and seamless integration into daily operations.
ClickTripz, by contrast, receives no reviews and has a 0/5 rating, indicating a lack of publicly available user feedback and likely a steeper learning curve or limited usability insights. Given the data, ReGuest clearly offers a more accessible experience for your team.
Edge: ReGuest.
ReGuest boasts six unique features, including Live Chat, Messaging Analytics, Custom Segment Messaging, an Analytics Dashboard, Booking Engine Data Sync, and Form Autofill—tools that support personalized, real-time guest interactions. These features collectively empower your team to tailor offers, monitor communication effectiveness, and streamline guest data management.
ClickTripz offers no exclusive features, focusing instead on ad-serving technology and traffic monetization. Its capabilities are more geared toward advertising campaigns rather than direct hotel operations or guest engagement.
Edge: ReGuest.
ReGuest’s support ratings are exceptional, with a 4.84/5 score based on recent reviews praising its helpful, responsive support team. Users mention that ReGuest’s support staff are proactive, quick to address technical issues, and integral to their positive experience.
ClickTripz’s support score is unavailable, and with no reviews to gauge customer satisfaction, confidence in support quality remains uncertain. Based on available data, ReGuest’s support is the clear leader.
Edge: ReGuest.
ReGuest has established 20 verified integrations, including key hotel tech partners like Mews, Simple Booking, and Vertical Booking, plus booking engine data sync and messaging analytics. These integrations make it easier to embed ReGuest into your existing tech stack and enhance its functionality.
ClickTripz, with no verified partners listed, appears to lack integration options, limiting its compatibility with other hotel systems. For seamless operation, ReGuest’s broader integration network is advantageous.
Edge: ReGuest.
ReGuest’s user reviews are abundant and recent, with a 5/5 rating across 44 reviews, especially praised by hotels in luxury, resort, and boutique segments. Hoteliers emphasize its ease of use, sales increase, and support quality.
ClickTripz has no publicly available reviews or ratings, making it impossible to assess user satisfaction. The clear winner is ReGuest, given its high review volume and consistently positive feedback.
Edge: ReGuest.
ClickTripz offers no pricing information or trial options publicly, suggesting its services are tailored or not transparent. Its focus on travel advertising implies larger, enterprise-level contracts.
ReGuest charges a flat monthly fee of $900, with no free tier or trial. Pricing is straightforward, but may be a barrier for smaller hotels seeking low-cost options.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
ReGuest’s core strength lies in its ability to enhance direct sales through personalized communication, automation, and guest data management. Its frequent updates, extensive integrations, and high user ratings make it a reliable choice for hotels focusing on deeper guest relationships.
ClickTripz, while powerful in the advertising space, lacks recent review data and detailed user feedback, making it less certain for day-to-day hotel operations. If your goal is to boost occupancy through targeted advertising and traffic monetization, it might be suitable—otherwise, ReGuest offers a clearer, more proven path to revenue growth.
In summary, for hotels prioritizing guest engagement, direct bookings, and operational ease, ReGuest is the recommended choice. For those seeking to expand reach via travel advertising, ClickTripz could be relevant, but the limited data warrants caution.
Direct Booking Tools pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $900/mo |
According to HTR's product database, ClickTripz and ReGuest share 0 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Booking Engine Data Sync | ||
| Custom Segment Messaging | ||
| Form Autofill | ||
| Live Chat | ||
| Messaging Analytics |
What hoteliers love
Many users have noted a significant increase in sales and operational efficiency since integrating Re:Guest. The automation of tasks previously done m... Many users have noted a significant increase in sales and operational efficiency since integrating Re:Guest. The automation of tasks previously done manually has freed up time for staff to focus on other important areas, facilitating a more efficient workflow.
The professional and reliable support team at Re:Guest is frequently lauded for their quick and helpful responses to any issues or questions, which co... The professional and reliable support team at Re:Guest is frequently lauded for their quick and helpful responses to any issues or questions, which contributes significantly to overall user satisfaction.
Re:Guest enhances the professional appearance of offers, making them more appealing to guests. The tool allows for easy and quick offer creation, whic... Re:Guest enhances the professional appearance of offers, making them more appealing to guests. The tool allows for easy and quick offer creation, which can be customized to individual guests, resulting in higher conversion rates and increased revenue.
Where hoteliers push back
While generally well-received, Re:Guest users have noted minor technical and functional issues, particularly around guest chat functionality and the n... While generally well-received, Re:Guest users have noted minor technical and functional issues, particularly around guest chat functionality and the need for more robust personalization options. These issues are promptly addressed by the support team, but they still cause occasional inconvenience.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ClickTripz and ReGuest share many core Direct Booking Tools features, but each has unique capabilities. ClickTripz offers 0 verified integration partners, while ReGuest offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ReGuest leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ClickTripz: No. ReGuest: No. Neither product currently offers a free tier. Most Direct Booking Tools vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ClickTripz has an HT Score of 0 and Reguest has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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