Clock PMS vs. HoresPlus: Which Is Right for You?

Updated May 16, 2026  ·  328 verified reviews analyzed

TLDR

We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Guest profiles and Centralized Messaging.

Hores shines , with exclusive features like Guest Communication (SMS Messaging).

See the full breakdown below ↓

How Does Clock PMS Compare to HoresPlus?

Side-by-side ratings based on 328 verified hotelier reviews on HTR.

HTScore
84
0
Likelihood to Recommend
95%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.8/5
0.0/5
Value for Money
4.7/5
0.0/5
Starting Price From $600/mo Contact sales
Verified Reviews 328 0

What Are the Pros and Cons of Clock PMS vs HoresPlus?

After analyzing 328 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while Hores users highlight . Click any theme to see what reviewers say.

Clock Clock Hores Hores
Pros
+ Feature Richness
+ Operational Efficiency
+ Responsive Support and Regular Updates
+ Ease of Use for Training
Cons
Error Messages
Reporting Feature

Clock vs Hores: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Clock Clock Hores Hores
Small (10-24 rooms) #11 117 reviews
Mid-Size (25-74 rooms) #7 157 reviews
Large (75-199 rooms) #17 9 reviews
X-Large (200+ rooms) #11 5 reviews

By Property Type

Segment Clock Clock Hores Hores
Boutique #8 165 reviews
Luxury #11 80 reviews
Branded / Chain #8 62 reviews
Extended Stay #9 27 reviews

By Region

Segment Clock Clock Hores Hores
North America #17 30 reviews
Europe #3 228 reviews
Asia Pacific #11 13 reviews
Middle East #17 2 reviews

The Decision

Selecting the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Both Clock PMS and HoresPlus aim to centralize hotel operations, but they diverge significantly in features, user feedback, and market presence. Clock PMS, with its extensive review base and recent positive feedback, clearly outperforms HoresPlus in reliability and user satisfaction. So, which solution truly matches your hotel’s needs?

Is Clock PMS or HoresPlus Better for Hotels?

Clock PMS and HoresPlus are designed to streamline hotel operations, but they approach this goal differently. Clock PMS is an all-in-one platform with over 250 recent reviews, a high HTR score of 84, and an overall rating of 4.8/5, indicating strong user confidence. HoresPlus, with no recent reviews or ratings, lacks proven recent user satisfaction data.

Clock’s modern, cloud-based architecture supports complex integrations, automation, and extensive features, whereas HoresPlus remains a lesser-known player with limited documented features. Both aim to reduce manual work, but Clock’s recent reviews highlight its ease of use, responsiveness, and a broader feature set that caters to various hotel types. HoresPlus’s lack of recent feedback makes it hard to assess whether it can meet current hotel industry demands.

Are you looking for a proven, highly-rated PMS with robust support, or a less tested solution that might require more vetting?

Clock PMS vs HoresPlus: Which Should Your Hotel Choose?

If your hotel needs a proven, comprehensive PMS with a wide feature set, go with Clock PMS. Its extensive integrations, automation capabilities, and recent positive reviews make it ideal for hotels seeking operational efficiency and guest engagement. It is especially suitable if you require multi-lingual support, guest profiles, online check-in, and other advanced features.

If your hotel has minimal needs or prefers a straightforward system, HoresPlus might be considered, although the lack of recent reviews and data makes this a riskier choice. HoresPlus could suit smaller properties or teams willing to invest in a less established platform with fewer documented capabilities.

In summary, choose Clock PMS for reliability, advanced features, and ongoing support, and consider HoresPlus only if your hotel can accept the risk of limited recent validation.

Is Clock PMS or HoresPlus Easier to Use?

Clock PMS scores a 4.78/5 for ease of use, with users praising its intuitive interface and quick onboarding process. Recent reviews mention that new staff can be trained easily, and the platform helps streamline daily operations, saving valuable time.

HoresPlus lacks recent user ratings or reviews, making it difficult to assess its usability. Its interface, features, and onboarding experience are unclear from available data, which could pose challenges for staff adoption.

Edge: Clock PMS.

Which Has Better Features: Clock PMS or HoresPlus?

Clock PMS boasts 58 features, including unique tools like EPoS, multi-currency support, gift vouchers, and automated night audits, which HoresPlus does not list. Its features span reservations, invoicing, housekeeping, guest messaging, booking engine, and online check-in, offering a highly comprehensive package.

HoresPlus offers core functions like reservations, billing, and guest management but lacks the breadth of features Clock provides. It is particularly noted for guest communication via SMS, a feature that is not present in Clock.

Edge: Clock PMS.

Which Has Better Customer Support: Clock PMS or HoresPlus?

Clock PMS has a support rating of 4.75/5, with recent reviews emphasizing quick, helpful responses and proactive assistance. Users mention that Clock’s customer service made onboarding smooth and continues to assist effectively during operations.

HoresPlus has no recent reviews or ratings, leaving its customer support reputation uncertain. Without user feedback, it’s difficult to gauge whether HoresPlus offers timely and effective support.

Edge: Clock PMS.

Which Has More Integrations: Clock PMS or HoresPlus?

Clock PMS integrates with 111 verified partners, supporting a wide range of third-party solutions such as Profitroom, Onity, IDeaS, and more. Its extensive partner network enables seamless connectivity with revenue management, channel managers, and other systems.

HoresPlus connects with only 7 verified partners, including some notable names like Bookassist and Bookolo, but overall has far fewer integrations. This limited integration ecosystem could restrict your hotel’s ability to connect with essential tools.

Edge: Clock PMS.

Which Do Hoteliers Rate Higher: Clock PMS or HoresPlus?

Clock PMS’s recent reviews show an overall rating of 4.8/5, with 251 reviews in the last six months, indicating high and current user satisfaction. Guests from independent, boutique, and city-center hotels rate it highly, with scores frequently above 4.8.

HoresPlus lacks recent reviews and ratings, making it impossible to determine current user sentiment. Its absence from recent user feedback suggests it may not be as well-regarded or widely adopted.

Edge: Clock PMS.

How Much Do Clock PMS and HoresPlus Cost?

Clock PMS’s base price is $600/month, with no freemium, implementation, or additional fees listed. Its straightforward pricing model simplifies budgeting for your hotel.

HoresPlus does not publicly list pricing details, making it difficult to compare costs directly. This lack of transparency raises concerns about potential hidden fees or variable costs.

What Type of Hotel Should Use Clock PMS?

  • Hotels that require a full-featured, reliable PMS with automation capabilities.
  • Teams that want a cloud-based system accessible from anywhere.
  • Hotels seeking extensive integrations and customization options.
  • Property management for boutique, city-center, or independent hotels.
  • Operations that benefit from advanced features like online check-in and guest portals.

Not ideal if your hotel is very small with minimal operational needs or prefers a simple, inexpensive solution.

What Type of Hotel Should Use HoresPlus?

  • Hotels that need basic reservation and billing management.
  • Properties looking for a straightforward interface without complex features.
  • Teams that prefer a minimal setup process.
  • Hotels with simple operational workflows that don’t require extensive integrations.
  • Smaller properties or those with limited IT resources.

Not ideal if your hotel wants advanced automation, extensive integrations, or proven recent user satisfaction.

HoresPlus vs Clock PMS: The Bottom Line for Hotels

Clock PMS is a comprehensive, well-rated system with a strong recent review base, making it the clear leader for most hotels. Its extensive features, ease of use, and broad integration network support operational efficiency and guest satisfaction.

HoresPlus appears to be a less established system without recent validation. Its limited features and lack of recent reviews suggest it’s less suitable for hotels seeking reliable, modern management tools.

Choose Clock PMS if you want a proven, feature-rich platform backed by active user feedback. Opt for HoresPlus only if your hotel’s needs are minimal, and you’re prepared to accept limited validation and integration options.

How Much Do Clock PMS and HoresPlus Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Clock Clock Hores Hores
Starting Price From $600/mo

Which Features Does Clock PMS Have That HoresPlus Doesn't (and Vice Versa)?

According to HTR's product database, Clock PMS and HoresPlus share 48 features. Here are the key differences — features one has that the other lacks.

Feature Clock Clock Hores Hores
Cloud based
EPoS
Gift Vouchers & Prepaid Experiences
Guest Communication (SMS Messaging)
Guest profiles
Multi-currency
Multi-lingual

Real-World Results: Clock vs Hores by Business Goal

We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Clock Events Hotels WICC Large
+ WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly with consistent, uninterrupted workflows.
+ �s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. Clock
+ �s built-in Events Management module is part of its all-in-one platform, allowing WICC to manage both - stays and events within one unified environment.

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."

Deveny van Laar
Deveny van Laar
Sales & Reserveringen
Hores Hores

No published case study for this goal yet.

Increase Operational Efficiency
Clock Elegancia Hotels Paris Mid-Size
+ Centralized Control and Full Portfolio Visibility.
+ Clock provides Elegancia Hotels with a single, unified platform to manage all properties, giving leadership complete visibility across the portfolio. This centralisation improves coordination between teams, supports more informed decision-making, and ensures consistent operational standards across all hotels, while still allowing each property to be monitored effectively at group level.
+ Fully Connected Technology Ecosystem

"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."

Matthieu Abbo
Matthieu Abbo
Directeur - Hôtellerie
Hores Hores

No published case study for this goal yet.

Improve Guest Experience
Clock Hotel Mitland Small
+ The team now runs guest communication, service requests, and daily operations through a single all-in-one platform, improving efficiency and consistency across the hotel. Clock acts as a central platform that connects all guest interactions and services across the hotel.
+ Shorter check-in and service response times
+ Fewer interruptions at the front desk

"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"

Hores Hores

No published case study for this goal yet.

Clock vs Hores: The Bottom Line

Clock
Clock
4.8/5 from 328 reviews

What hoteliers love

Feature Richness 75% positive

Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.

Operational Efficiency 75% positive

The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.

Responsive Support and Regular Updates 100% positive

Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.

Where hoteliers push back

Error Messages 100% negative

Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.

Reporting Feature 100% negative

While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.

Unique capabilities

EPoS Guest profiles Multi-currency Multi-lingual Gift Vouchers & Prepaid Experiences
4.8/5 ease of use 4.8/5 support 111 integrations
Visit Website
Hores
Hores
0.0/5 from 0 reviews

Unique capabilities

Guest Communication (SMS Messaging)
0.0/5 ease of use 0.0/5 support 7 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Clock 4.8 vs 0.0 (+4.8)
Ease of Use Clock 4.8 vs 0.0 (+4.8)
Customer Support Clock 4.8 vs 0.0 (+4.8)
Value for Money Clock 4.7 vs 0.0 (+4.7)
Onboarding Clock 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Clock PMS vs HoresPlus

Can Clock PMS replace HoresPlus?

It depends on your requirements. Clock PMS and HoresPlus share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while HoresPlus offers 7. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Clock PMS or HoresPlus offer a free plan?

Clock PMS: No. HoresPlus: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Clock PMS and HoresPlus?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and Hores has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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