The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Guest profiles and Centralized Messaging.
Hores shines , with exclusive features like Guest Communication (SMS Messaging).
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while Hores users highlight . Click any theme to see what reviewers say.
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Feature Richness
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Operational Efficiency
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Responsive Support and Regular Updates
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Ease of Use for Training
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Error Messages
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Reporting Feature
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Selecting the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Both Clock PMS and HoresPlus aim to centralize hotel operations, but they diverge significantly in features, user feedback, and market presence. Clock PMS, with its extensive review base and recent positive feedback, clearly outperforms HoresPlus in reliability and user satisfaction. So, which solution truly matches your hotel’s needs?
Clock PMS and HoresPlus are designed to streamline hotel operations, but they approach this goal differently. Clock PMS is an all-in-one platform with over 250 recent reviews, a high HTR score of 84, and an overall rating of 4.8/5, indicating strong user confidence. HoresPlus, with no recent reviews or ratings, lacks proven recent user satisfaction data.
Clock’s modern, cloud-based architecture supports complex integrations, automation, and extensive features, whereas HoresPlus remains a lesser-known player with limited documented features. Both aim to reduce manual work, but Clock’s recent reviews highlight its ease of use, responsiveness, and a broader feature set that caters to various hotel types. HoresPlus’s lack of recent feedback makes it hard to assess whether it can meet current hotel industry demands.
Are you looking for a proven, highly-rated PMS with robust support, or a less tested solution that might require more vetting?
If your hotel needs a proven, comprehensive PMS with a wide feature set, go with Clock PMS. Its extensive integrations, automation capabilities, and recent positive reviews make it ideal for hotels seeking operational efficiency and guest engagement. It is especially suitable if you require multi-lingual support, guest profiles, online check-in, and other advanced features.
If your hotel has minimal needs or prefers a straightforward system, HoresPlus might be considered, although the lack of recent reviews and data makes this a riskier choice. HoresPlus could suit smaller properties or teams willing to invest in a less established platform with fewer documented capabilities.
In summary, choose Clock PMS for reliability, advanced features, and ongoing support, and consider HoresPlus only if your hotel can accept the risk of limited recent validation.
Clock PMS scores a 4.78/5 for ease of use, with users praising its intuitive interface and quick onboarding process. Recent reviews mention that new staff can be trained easily, and the platform helps streamline daily operations, saving valuable time.
HoresPlus lacks recent user ratings or reviews, making it difficult to assess its usability. Its interface, features, and onboarding experience are unclear from available data, which could pose challenges for staff adoption.
Edge: Clock PMS.
Clock PMS boasts 58 features, including unique tools like EPoS, multi-currency support, gift vouchers, and automated night audits, which HoresPlus does not list. Its features span reservations, invoicing, housekeeping, guest messaging, booking engine, and online check-in, offering a highly comprehensive package.
HoresPlus offers core functions like reservations, billing, and guest management but lacks the breadth of features Clock provides. It is particularly noted for guest communication via SMS, a feature that is not present in Clock.
Edge: Clock PMS.
Clock PMS has a support rating of 4.75/5, with recent reviews emphasizing quick, helpful responses and proactive assistance. Users mention that Clock’s customer service made onboarding smooth and continues to assist effectively during operations.
HoresPlus has no recent reviews or ratings, leaving its customer support reputation uncertain. Without user feedback, it’s difficult to gauge whether HoresPlus offers timely and effective support.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, supporting a wide range of third-party solutions such as Profitroom, Onity, IDeaS, and more. Its extensive partner network enables seamless connectivity with revenue management, channel managers, and other systems.
HoresPlus connects with only 7 verified partners, including some notable names like Bookassist and Bookolo, but overall has far fewer integrations. This limited integration ecosystem could restrict your hotel’s ability to connect with essential tools.
Edge: Clock PMS.
Clock PMS’s recent reviews show an overall rating of 4.8/5, with 251 reviews in the last six months, indicating high and current user satisfaction. Guests from independent, boutique, and city-center hotels rate it highly, with scores frequently above 4.8.
HoresPlus lacks recent reviews and ratings, making it impossible to determine current user sentiment. Its absence from recent user feedback suggests it may not be as well-regarded or widely adopted.
Edge: Clock PMS.
Clock PMS’s base price is $600/month, with no freemium, implementation, or additional fees listed. Its straightforward pricing model simplifies budgeting for your hotel.
HoresPlus does not publicly list pricing details, making it difficult to compare costs directly. This lack of transparency raises concerns about potential hidden fees or variable costs.
Not ideal if your hotel is very small with minimal operational needs or prefers a simple, inexpensive solution.
Not ideal if your hotel wants advanced automation, extensive integrations, or proven recent user satisfaction.
Clock PMS is a comprehensive, well-rated system with a strong recent review base, making it the clear leader for most hotels. Its extensive features, ease of use, and broad integration network support operational efficiency and guest satisfaction.
HoresPlus appears to be a less established system without recent validation. Its limited features and lack of recent reviews suggest it’s less suitable for hotels seeking reliable, modern management tools.
Choose Clock PMS if you want a proven, feature-rich platform backed by active user feedback. Opt for HoresPlus only if your hotel’s needs are minimal, and you’re prepared to accept limited validation and integration options.
According to HTR's product database, Clock PMS and HoresPlus share 48 features. Here are the key differences — features one has that the other lacks.
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| Cloud based | ||
| EPoS | ||
| Gift Vouchers & Prepaid Experiences | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.
The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.
Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.
Where hoteliers push back
Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.
While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and HoresPlus share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while HoresPlus offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. HoresPlus: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and Hores has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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