HoresPlus vs. RMS:
Which Is Right for You?

The Decision

Choosing between HoresPlus by Hores and RMS by RMS hinges on your hotel’s operational needs and growth ambitions. Both products aim to streamline hotel management, but they diverge significantly in scope, usability, and market presence. HoresPlus offers a streamlined, less feature-heavy platform tailored for small to mid-sized hotels, while RMS provides a comprehensive suite with extensive features suited for larger, complex properties. Which system aligns better with your hotel’s current size and future plans?

HoresPlus emphasizes ease of use and central management with a focus on core functions like reservations and housekeeping. RMS, on the other hand, packs in advanced modules like guest CRM, multi-language support, and integrated channel management, making it more robust but potentially more complex. Do you need a straightforward system or a full-featured platform?

Is HoresPlus or RMS Better for Hotels?

HoresPlus is designed for hotels seeking a simple, intuitive management system that reduces administrative overhead. RMS’s strength lies in its depth and scalability, catering to properties that require detailed operational control and advanced automation. If your hotel prioritizes quick onboarding and minimal training, HoresPlus might seem attractive. But if your property needs detailed guest management, integrations, and extensive reporting, RMS’s large feature set will serve you better.

The more recent reviews favor RMS due to its higher overall rating of 4.56 out of 5 from 293 reviews, with recent feedback highlighting its ease of use and customer support. Conversely, Hores has a 0/5 rating, with no recent reviews, indicating limited data and potential lack of ongoing support or updates. Would you prefer a system with proven, current customer satisfaction, or one with limited recent feedback?

RMS vs HoresPlus: Which Should Your Hotel Choose?

If your hotel operates in a complex environment needing multi-channel booking, guest profiles, and integrated POS, RMS is the clear choice. Its extensive features—including guest CRM, ePOS, and multi-currency support—are designed for larger properties or those planning rapid expansion. RMS’s proven scalability and the 20 recent reviews with high ratings make it a reliable choice for properties seeking growth and operational depth.

If your hotel is smaller, with a focus on core reservations, housekeeping, and guest management without the need for numerous integrations, HoresPlus could suffice. Its simplicity might reduce onboarding time and avoid feature overload. But keep in mind that the lack of recent reviews and a 0/5 score suggests limited ongoing support or product updates. For most hoteliers, RMS’s feature depth and customer feedback make it the stronger recommendation.

Is HoresPlus or RMS Easier to Use?

HoresPlus’s user interface isn’t rated, and there are no recent reviews to confirm its ease of use. RMS, with an overall 4.28/5 rating and recent feedback praising its intuitive booking chart and user-friendly design, clearly demonstrates its simplicity. RMS onboarding is rated at 4.12/5, with many users mentioning fast, straightforward setup.

The support staff at RMS receives high marks, and its digital resources help new users adapt quickly. In contrast, HoresPlus lacks recent data on user satisfaction or support quality. Edge: RMS.

Which Has Better Features: HoresPlus or RMS?

RMS offers a broad collection of 26 features exclusive to its platform, including guest CRM, property management, booking engine, multi-lingual support, and POS integration. These modules give RMS a significant advantage for properties needing detailed guest data, revenue management, and channel distribution.

HoresPlus provides only one unique feature—the drag-and-drop Tapechart—focusing on straightforward reservation and housekeeping management. With only 48 shared features, RMS’s extensive feature set makes it better suited for hotels requiring detailed operational control. Edge: RMS.

Which Has Better Customer Support: HoresPlus or RMS?

There are no recent reviews for HoresPlus to assess its support quality, making RMS the default choice here. RMS boasts a 4.48/5 customer support rating, with reviews praising its friendly, responsive team—"Support staff are very helpful and quick to respond," says one reviewer.

RMS’s support team is known for proactive assistance, often resolving issues promptly. HoresPlus’s absence of recent reviews suggests limited or unreported support initiatives. Edge: RMS.

Which Has More Integrations: HoresPlus or RMS?

RMS offers 112 verified integrations, including major OTAs, payment systems, and property tools, with three shared partners like Bookassist and D-Edge. Its extensive partner network supports a wide range of operational needs, ideal for properties with complex systems.

HoresPlus has only 7 verified partners, with unique integrations like Profitroom and MyStay, but its limited ecosystem reduces flexibility. For hotels needing a broad and reliable integration network, RMS clearly leads. Edge: RMS.

Which Do Hoteliers Rate Higher: HoresPlus or RMS?

RMS’s overall rating of 4.56/5 from 293 reviews surpasses any available data for HoresPlus, which has no recent reviews or ratings. RMS’s recent feedback highlights ease of use, support, and feature satisfaction across segments like boutique hotels, resorts, and motels.

Hores’s lack of reviews makes it impossible to determine current user experience or satisfaction levels. The proven higher ratings and recent positive comments favor RMS. Edge: RMS.

How Much Do HoresPlus and RMS Cost?

HoresPlus’s pricing is not publicly disclosed, and it appears to follow a custom quote model, possibly limiting transparency. RMS charges a flat fee of $800 per month, with no trial or freemium options, which might be a consideration for budget-conscious hotels.

Given RMS’s established pricing and transparent model, you can factor this into your budget planning more easily. HoresPlus’s unclear costs may present challenges in evaluating ROI or confirming affordability.

What Type of Hotel Should Use HoresPlus?

• Hotels that prioritize a straightforward, easy-to-learn system for reservations and housekeeping.
• Smaller properties with limited staff needing minimal training.
• Hotels with existing workflows that don’t require extensive integrations.
• Teams focusing on core operational management without complex revenue or guest engagement needs.

Not ideal if your hotel plans rapid growth, requires multi-channel distribution, or needs advanced guest management features. Larger or expanding hotels should look elsewhere.

What Type of Hotel Should Use RMS?

• Hotels with complex operations, multiple channels, and a need for integrated reservations, CRM, and POS.
• Hotels aiming for rapid scalability across multiple properties.
• Properties that rely heavily on detailed reporting, revenue management, and automation.
• Hotels with a focus on guest experience through personalized profiles and targeted marketing.

Not ideal if your hotel is very small, with minimal operational complexity, or if budget constraints prohibit the upfront cost. Smaller boutique hotels might find RMS’s extensive features unnecessary.

RMS vs HoresPlus: The Bottom Line for Hotels

RMS, with its 90.5/100 overall score and over 293 recent reviews, provides a well-supported, feature-rich platform suitable for mid-sized to large hotels and resorts. Its extensive integrations and proven scalability make it a dependable choice for growth-oriented properties.

HoresPlus, while simpler and less documented recently, may suit very small hotels or those seeking minimal management tools. Its limited recent feedback and lack of broad features mean it’s less suitable for properties with complex needs or expansion plans.

For most hotels aiming to grow or needing comprehensive operational control, RMS stands out as the preferred option by a substantial margin.