The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 333 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and intuitive design — especially for casino properties (5.0/5), with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 333 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | From $700/mo |
| Verified Reviews | 333 | 0 |
After analyzing 333 verified reviews, Clock users most value its ease of use and intuitive design, reservation and room management, integration and automation, while ManCloud users highlight . Click any theme to see what reviewers say.
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Ease of Use and Intuitive Design
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Reservation and Room Management
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Integration and Automation
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Training and Onboarding
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Feature Updates and Usability
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Reports and Analytics
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Connectivity and Synchronization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 123 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 149 reviews | — |
| Large (75-199 rooms) ▾ | #9 17 reviews | — |
| X-Large (200+ rooms) | #12 4 reviews | — |
By Property Type
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| Boutique ▾ | #8 171 reviews | — |
| Luxury ▾ | #11 82 reviews | — |
| Branded / Chain ▾ | #8 64 reviews | — |
| Extended Stay ▾ | #8 28 reviews | — |
By Region
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| North America ▾ | #19 32 reviews | — |
| Europe ▾ | #3 234 reviews | — |
| Asia Pacific ▾ | #12 13 reviews | — |
| Middle East | #16 2 reviews | — |
Clock PMS by Clock and Lobbi Hotel Software by ManCloud both target the property management system (PMS) market, but they diverge sharply in maturity, feature depth, and market presence. Clock offers a comprehensive, all-in-one cloud-based PMS with 333 verified reviews and a 4.8/5 overall rating, supporting a diverse user base of boutique hotels, city center hotels, and resorts across 51 countries. Lobbi, by contrast, has no verified reviews, no published features beyond basic PMS descriptions, and a much smaller integration footprint.
Both products address core operational challenges: managing reservations, housekeeping, guest communication, and rate management. However, Clock’s extensive automation and integration capabilities solve these challenges at scale, supporting complex workflows and multi-property management. Lobbi’s current publicly available data lacks the evidence needed to confirm similar operational impact.
If you operate a boutique or city center hotel in Europe, North America, or Asia Pacific seeking an all-in-one cloud PMS with advanced automation, extensive integrations, and a strong user community, Clock PMS is the clear choice. Its 4.8/5 rating across 333 reviews—including 84 from luxury hotels and 173 from boutique hotels—reflects satisfaction in these segments. Clock’s features such as integrated channel management, mobile apps, and event management support properties with complex operational needs.
If your property is smaller, newer, or located in a market where ManCloud has presence but you prioritize a simple PMS and are willing to accept the risk of limited evidence on performance and support, Lobbi may be considered, but the absence of verified reviews and features makes this choice uncertain. Lobbi’s pricing starts higher at $700 with no trial, and its integration count (10 partners) is significantly lower than Clock’s 109, limiting connectivity options.
Clock PMS holds a high ease-of-use rating of 4.8/5 across 333 reviews, with users consistently praising its intuitive interface and relatively fast onboarding, often within a week. Reviewers note that departments from front desk to housekeeping benefit from clear workflows and mobile accessibility, such as task management and guest messaging apps. However, some mention that recent UI updates disrupt habitual workflows, and minor complexity arises from the system’s extensive features.
Lobbi Hotel Software has no verified reviews to assess ease of use or onboarding. Without user feedback, it is impossible to confirm how staff adoption compares to Clock’s well-documented experience.
Edge: Even.
Clock PMS offers 58 unique features beyond the 15 shared with Lobbi, which currently lists none exclusively. Clock’s exclusive capabilities include a built-in booking engine, integrated POS for restaurants, a channel manager syncing with OTAs, revenue management modules, mobile and housekeeping apps, and automated guest messaging. These features reduce manual work, enhance guest engagement, and allow revenue managers to optimize rates dynamically. For example, Clock’s task management and automated space optimization streamline housekeeping and front desk coordination, directly improving operational efficiency.
Lobbi does not publish any unique features or modules, which constrains its ability to support complex workflows or generate ancillary revenue. Without these features, hotels may rely on additional third-party tools, adding cost and complexity.
Edge: Clock PMS by Clock.
Clock PMS rates customer support at 4.8/5 across 333 reviews, with users highlighting prompt, knowledgeable assistance and a proactive development team that rapidly addresses feature requests and bugs. For example, hotels report quick resolution of connectivity issues and appreciate the educational resources from the Clock Academy, which accelerates staff onboarding.
ManCloud’s Lobbi has no verified reviews or reported support experiences, providing no basis to evaluate its customer service quality. This absence introduces risk for properties relying on timely and effective support.
Edge: Even.
Clock PMS boasts 109 verified integrations, including major partners such as SiteMinder (channel manager), RevControl (revenue management), and SALTO Systems (access control). This extensive ecosystem enables hotels to connect front desk, distribution, housekeeping, and revenue systems seamlessly. Unique integrations such as FLEXIPASS Keyless Mobile Access and Profitroom expand operational capabilities, particularly for mid-size and large hotels with complex needs.
Lobbi Hotel Software integrates with only 10 verified partners, with seven shared with Clock, including major players like SiteMinder and RevControl. Its unique connections, such as Oaky by Plusgrade (upsell platform) and Cloudbeds, are fewer and less varied. Hotels seeking broad integration options for digital keys, advanced revenue management, or POS systems will find Clock’s ecosystem more comprehensive.
Edge: Clock PMS by Clock.
Clock PMS holds a 4.8/5 overall rating across 333 reviews spanning diverse hotel segments, including 84 luxury hotel reviews averaging 4.8/5 and 173 boutique hotel reviews at 4.8/5. Recent review volume has sharply declined to 5 reviews in the last 6 months from an average of 13.5 per 6 months over two years, a 63% drop, signaling possible changes in user engagement or product updates. Despite this, the likelihood to recommend remains high at 95%.
Lobbi Hotel Software has no verified reviews and therefore no rating data. This lack limits confidence in its current market performance and user satisfaction.
Edge: Even.
Clock PMS has a base price of $600 with no freemium tier, no monthly flat fee, no per-room charges, and no implementation fee. This all-inclusive pricing covers full feature access without hidden costs or connection fees, which is advantageous for hotels seeking predictable budgeting.
Lobbi Hotel Software starts at a higher base price of $700, also with no freemium, monthly flat, or per-room fees, and no implementation costs. The lack of a trial for either system means hotels must rely on demos or vendor presentations before purchase.
The difference in base price is $100, with Clock offering more features and integrations at the lower price point.
Not ideal if:
Not ideal if:
Clock PMS by Clock differentiates itself through a comprehensive, cloud-based platform with extensive features, integrations, and a large, satisfied user base. Its design supports complex workflows from boutique hotels to large event-driven properties. Lobbi Hotel Software by ManCloud currently provides minimal evidence of comparable capability or market adoption.
Choose Clock PMS if you value a mature system with proven operational impact, such as integrated POS and channel management, and require a broad ecosystem supporting automation and revenue optimization. Its pricing at $600 base offers more value given the scope.
Choose Lobbi if you prioritize a potentially simpler PMS from a smaller vendor and are willing to accept the uncertainty caused by the absence of verified reviews, limited features, and smaller integration network. Its $700 base price is higher with less functionality.
Note that Clock PMS’s recent sharp drop in review volume — from an average of 13.5 reviews per 6 months over two years to only 5 in the last 6 months — suggests a need to confirm current product stability and support responsiveness during evaluation. Lobbi’s lack of reviews prevents any comparative insight into recent performance.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational... Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational aspects such as reservations, room management, and guest communication in a single platform saves time and reduces errors.
Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving... Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving time on repetitive tasks and enhancing daily operations.
Where hoteliers push back
Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the... Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the user experience. There is a call for smoother transition processes to accommodate these updates.
Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presen... Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presented, which could enhance revenue management and strategy planning.
Unique capabilities
It depends on your requirements. Clock PMS and Lobbi Hotel Software share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 109 verified integration partners, while Lobbi Hotel Software offers 10. Review the feature comparison above to see where they differ before switching.
Clock PMS: No. Lobbi Hotel Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 88 and ManCloud has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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