The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Payment processing and Revenue management module.
my-bookings shines .
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its ease of use and intuitive design, reservation and room management, integration and automation, while my-bookings users highlight . Click any theme to see what reviewers say.
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my-bookings |
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Ease of Use and Intuitive Design
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Reservation and Room Management
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Integration and Automation
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Training and Onboarding
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| Cons | |
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Feature Updates and Usability
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Reports and Analytics
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Connectivity and Synchronization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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my-bookings |
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
| Segment |
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my-bookings |
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
| Segment |
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my-bookings |
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing between Clock PMS and my-bookings hinges on your hotel’s operational needs, feature requirements, and scale. Both systems aim to streamline property management, but Clock PMS offers a comprehensive, feature-rich platform with a strong global presence and high user ratings. my-bookings, while simpler and less widely adopted, focuses on reservation management and automation, making it suitable for smaller property portfolios or individual managers. Your choice should align with your hotel’s complexity and growth plans.
Clock PMS is the clear leader for hoteliers seeking a full-featured property management system backed by over 251 recent reviews and a high 4.8/5 rating. Its extensive feature set and global presence make it the more reliable choice for larger or multi-property hotels. my-bookings, with no reviews or recent data, remains less proven and less capable of supporting complex operations.
Both Clock PMS and my-bookings aim to simplify hotel operations, but Clock PMS’s broad suite of functionalities—including reservations, billing, channel management, housekeepings, and revenue tools—addresses the needs of hotels with diverse or complex operations. my-bookings offers reservation management and automation but lacks the extensive features and integrations of Clock PMS. Do you need a full operational solution or just reservation automation?
Clock PMS’s recent reviews highlight its ease of use, operational efficiency, and responsiveness, while my-bookings offers no recent data to evaluate. Without a proven track record, my-bookings falls short as a comprehensive PMS. Are you prepared for a system that can scale and adapt across multiple departments?
If your hotel needs a full-stack PMS with integrated features like payment processing, booking engine, channel management, revenue tracking, and guest profiles, Clock PMS is the better option. It is ideal for hotels that require automation, multi-channel distribution, and operational oversight, especially if you operate multiple properties or handle complex bookings.
If your focus is solely on reservation management or you manage a small property with minimal operational complexity, my-bookings might seem appealing. However, given that it has no recent reviews or verified integrations, Clock PMS’s proven capability and feature depth make it the safer, more future-proof choice for most hotels.
Clock PMS’s user interface scores an impressive 4.78/5, with reviews praising its intuitive design, ease of onboarding, and quick staff adoption. Users mention that even new employees find the system straightforward, which speeds up training and daily operations. Support is highly rated at 4.75/5, and recent reviews note that updates and responsiveness improve usability further.
my-bookings offers no recent reviews or user ratings, making it impossible to assess its ease of use. Without evidence of a user-friendly interface or support, it’s reasonable to assume it’s less refined than Clock PMS. Edge: Clock PMS.
Clock PMS boasts a feature set of 58 functionalities exclusive to the platform, including payments, booking engine, EPoS, channel management, revenue management, guest profiles, digital registration, and automation tools. It’s a full end-to-end solution designed for operational efficiency across departments.
my-bookings offers reservation management, automated invoicing, and online booking, but lacks the extensive suite of features that Clock PMS provides. With no verified integrations or additional modules, my-bookings appears limited in scope.
Edge: Clock PMS.
Clock PMS’s support rating of 4.75/5 is supported by reviews that appreciate its responsiveness and the proactive assistance of its team. Customers mention the staff’s efficiency and timely help, which contribute to smooth implementation and ongoing operation.
my-bookings provides no recent support reviews or ratings, making it impossible to gauge its customer service quality. Given its lack of publicly available user feedback, Clock PMS clearly leads in support quality.
Edge: Clock PMS.
Clock PMS has verified integrations with 111 partners, including popular solutions like Hotel Investor Apps, Profitroom, and RevControl. These integrations facilitate automation in channel management, payments, and revenue tracking.
my-bookings offers no verified integrations or partner connections, limiting its ability to connect with third-party tools or extend functionality. For hotels relying on a broad ecosystem of integrations, Clock PMS is the obvious choice.
Edge: Clock PMS.
Clock PMS’s recent reviews demonstrate a high overall rating of 4.8/5, with independent hotels rating it at 4.83/5 and boutique hotels at 4.84/5. The most recent feedback emphasizes its operational efficiency and user-friendliness.
my-bookings has no recent reviews or ratings to compare. Without recent feedback, it’s clear that Clock PMS’s reputation is stronger and more established among hoteliers.
Edge: Clock PMS.
Clock PMS charges a base fee of $600 per month, with no freemium or tiered plans. Its pricing includes all features, with no hidden charges or connection fees, making it transparent and predictable.
my-bookings does not publicly disclose pricing or offer any trial or freemium plans. This lack of transparent pricing makes it difficult to evaluate value or compare directly. Based on available data, Clock PMS provides a clear and predictable cost structure.
Not ideal if you run a very small operation with minimal technology needs or only need reservation management without operational control.
Not ideal if your operations are complex, multi-departmental, or require detailed reporting and automation.
Clock PMS stands out as a comprehensive, feature-rich platform trusted by hundreds of hotels worldwide, with over 251 recent reviews attesting to its reliability and usability. Its extensive integrations, automation, and support make it suitable for hotels that need to manage multiple aspects of operations within one system.
my-bookings appears more suitable for very small properties or individual property managers focused solely on reservation automation. However, with no recent reviews or verified integrations, it’s less capable of supporting the growth or complexity typical of larger hotels.
If your hotel requires a full PMS with robust features and proven support, Clock PMS is the clear choice. For simple reservation management with minimal operational needs, my-bookings might suffice—but only if you prioritize simplicity over scalability and integrations.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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my-bookings | |
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational... Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational aspects such as reservations, room management, and guest communication in a single platform saves time and reduces errors.
Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving... Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving time on repetitive tasks and enhancing daily operations.
Where hoteliers push back
Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the... Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the user experience. There is a call for smoother transition processes to accommodate these updates.
Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presen... Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presented, which could enhance revenue management and strategy planning.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and my-bookings share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while my-bookings offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. my-bookings: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 87 and my-bookings has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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