The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Payment processing and Revenue management module.
siesta solutions shines .
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its ease of use and intuitive design, reservation and room management, integration and automation, while siesta solutions users highlight . Click any theme to see what reviewers say.
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Ease of Use and Intuitive Design
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Reservation and Room Management
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Integration and Automation
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Training and Onboarding
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Feature Updates and Usability
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Reports and Analytics
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Connectivity and Synchronization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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siesta solutions |
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
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siesta solutions |
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
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siesta solutions |
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing the right property management system is critical for streamlining your hotel operations, improving guest experiences, and maximizing revenue. Both Clock PMS and Siesta Extranet aim to simplify these tasks, but they serve different needs and hotel profiles. Clock PMS offers a comprehensive, feature-rich platform backed by a strong review base, whereas Siesta Extranet’s limited review data suggests it may not yet be as proven or widely adopted. How do these differences impact your decision?
Clock PMS is a fully integrated, cloud-based system with over 250 reviews, including recent ones from the last six months, giving it a clear edge in reliability and user satisfaction. It covers reservations, rates, invoicing, front desk, housekeeping, guest messaging, and beyond, making it suitable for hotels seeking an all-in-one solution. Siesta Extranet, on the other hand, offers core booking and guest management features but lacks publicly available recent reviews or extensive user feedback, raising questions about its market presence and customer satisfaction.
Clock’s extensive feature set, including a booking engine, channel management, revenue management, and guest app, contrasts with Siesta’s more limited scope focused on bookings and guest info. If your hotel needs a scalable, versatile platform with proven performance, Clock is a safer choice. Does your hotel require a broad array of features or a more niche, straightforward solution?
If your hotel needs a robust, all-encompassing property management platform, go with Clock PMS. Its proven track record, high overall ratings (4.8/5), and large number of recent reviews make it the clear leader for hotels that prioritize comprehensive operational control and guest engagement.
If your hotel has a smaller operation or primarily requires basic booking and management functions, Siesta Extranet might suit you. However, the lack of recent reviews and limited feature data make Clock the safer, more reliable choice for hotels wanting proven technology and ongoing support.
Clock PMS scores 4.78/5 for ease of use, with reviews citing its user-friendly interface, quick onboarding, and simple training process. Users highlight that their staff find it intuitive, which reduces training time and accelerates adoption. Conversely, Siesta Extranet has no available user ratings or recent reviews, making it difficult to assess its usability or onboarding experience.
Given the detailed positive feedback on Clock’s intuitive design and staff training ease, Edge: Clock PMS.
Clock offers 58 unique features, including payment processing, booking engine, EPoS, channel management, revenue modules, guest profiles, digital registration, mobile apps, automated reminders, and more. The system’s extensive list surpasses Siesta’s limited core booking and guest info functionalities, which appear to be the primary offerings.
With a significantly broader feature set, Clock’s ability to serve diverse operational needs is unmatched. Edge: Clock PMS.
Clock PMS boasts a 4.75/5 support rating, with reviews praising its quick, helpful service and consistent responsiveness. Customers mention timely assistance that keeps operations running smoothly. Siesta Extranet’s support ratings and reviews are unavailable or nonexistent, leaving its support quality unverified.
Considering the consistent, high-rated support experience reported for Clock, Edge: Clock PMS.
Clock has verified integrations with 111 partners, including hotel-specific apps like Curacity, Profitroom, and RevControl, enabling extensive customization and connectivity. Siesta Extranet has no publicly verified integrations, limiting its ability to connect with other systems or third-party tools.
For hotels requiring a flexible, connected platform, Clock’s partner ecosystem offers significant value. Edge: Clock PMS.
Clock’s hotel reviews, with a total of 251, show an overall rating of 4.8/5 and a recent review count of 6 within the last six months. Independent, boutique, and city-center hotels rate it particularly highly, with averages approaching 4.84/5. Siesta Extranet lacks recent reviews, so its user satisfaction metrics are unavailable.
The recent review volume and high ratings for Clock demonstrate strong, current user confidence. Edge: Clock PMS.
Clock PMS’s base price is $600 per month, with no hidden implementation or setup fees, and no free or freemium options. Pricing details for Siesta Extranet are unavailable, making direct comparison impossible.
Given the transparent pricing and no hidden costs for Clock, it presents a clear value proposition. Edge: Clock PMS.
Not ideal if your hotel is very small or only needs simple booking management with minimal integrations.
Not ideal if your hotel requires a broad feature set, advanced automation, or integration capabilities.
Clock PMS is a mature, feature-rich system with strong recent reviews, high satisfaction ratings, and a proven track record across various hotel types. Its extensive integrations, dedicated support, and comprehensive features make it ideal for hotels seeking operational control and guest engagement.
Siesta Extranet, while potentially suitable for smaller or more straightforward operations, currently lacks the market presence, recent user feedback, and integration options to compete with Clock’s proven platform. For hotels aiming for reliability, scale, and future-proofing, Clock PMS is the recommended choice.
If you want a dependable, all-in-one platform backed by a large user base and recent positive reviews, Clock PMS stands out. Opt for Siesta only if your needs are minimal, and your hotel operates on a small scale with basic booking requirements.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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siesta solutions |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational... Reviewers frequently mention that Clock PMS+ offers efficient tools for reservation and room management. The ability to integrate various operational aspects such as reservations, room management, and guest communication in a single platform saves time and reduces errors.
Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving... Users appreciate the extensive integration and automation capabilities of Clock PMS+, which allow for seamless connections with other systems, saving time on repetitive tasks and enhancing daily operations.
Where hoteliers push back
Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the... Some reviewers express challenges with adapting to new feature updates, suggesting that while improvements are beneficial, they sometimes disrupt the user experience. There is a call for smoother transition processes to accommodate these updates.
Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presen... Several users point out that while Clock PMS+ offers comprehensive reports, there are opportunities for improvement in how data is compiled and presented, which could enhance revenue management and strategy planning.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 88 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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