The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
siesta solutions shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, siesta solutions users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
| siesta solutions |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Data and Reporting
▾
|
|
|
+
Integration with OTAs
▾
|
|
| Cons | |
|
−
Pricing and Fees
▾
|
|
|
−
Security Features
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | siesta solutions |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | siesta solutions |
|
|---|---|---|
| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | siesta solutions |
|
|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue. Both Siesta Extranet and ThinkReservations aim to streamline your management processes, but they cater to different hotel types and levels of sophistication. Your decision hinges on which platform aligns best with your hotel's size, needs, and growth goals.
While Siesta Extranet offers basic booking and operational features, ThinkReservations provides a broad range of tools, from channel management to guest communication, supported by a large user base and recent positive reviews. Which platform will truly serve your hotel’s future?
Siesta Extranet is a property management platform designed mainly for small hospitality operations, such as independent hotels and small inns. It focuses on core booking management and distribution, offering centralized control over listings and availability, reducing overbooking risks.
In contrast, ThinkReservations caters to a wider variety of hotel segments, including inns, boutique hotels, and vacation rentals. It offers a suite of 39 features, from booking engines to guest messaging and revenue tools. The key difference is its broad feature set and integration capabilities, which support growth and operational complexity.
Given that Siesta Extranet has zero reviews and no recent user feedback, its real-world effectiveness is difficult to assess. ThinkReservations, on the other hand, boasts over 350 reviews, with recent ones from the last six months, providing a clearer picture of its performance.
Are you looking for a straightforward booking system or a comprehensive operational tool? Your choice depends on your hotel’s scale and ambitions.
If your hotel needs an all-in-one platform that supports growth, manages multiple distribution channels, and boosts guest engagement, ThinkReservations is the clear choice. Its extensive feature set, including a channel manager, booking engine, and guest communication tools, makes it ideal for hotels aiming to expand or streamline complex operations.
If your hotel is a small inn or a basic lodging operation focused solely on reservation management without additional features, Siesta Extranet might suffice. However, the lack of recent reviews and user feedback suggests limited support and development, making it less appealing for hotels seeking reliability and ongoing innovation.
For hotels prioritizing growth, automation, and guest experience, ThinkReservations is the more reliable and future-proof option.
ThinkReservations scores 4.82 out of 5 for ease of use, backed by over 350 reviews, many praising its intuitive interface, quick onboarding, and helpful support team. Users describe it as “fast, professional, and easy to navigate,” with onboarding rated 4.73 and support rated 4.82, reflecting high satisfaction.
Siesta Extranet’s usability cannot be reliably assessed because it has no reviews or user feedback available. This lack of data makes it impossible to compare user experience or onboarding process.
Edge: ThinkReservations.
ThinkReservations offers 39 features, including a channel manager, booking engine, guest messaging, online check-in, and revenue analytics—tools designed to automate and optimize hotel operations. Its features support revenue growth, guest communication, and operational management, making it suitable for hotels seeking a comprehensive digital solution.
Siesta Extranet does not list any unique features or integrations, indicating a limited feature set focused mainly on reservation and listing management. Its lack of advanced tools or automation options makes it less suitable for hotels wanting to expand or improve guest experiences.
Edge: ThinkReservations.
ThinkReservations has a support rating of 4.82 out of 5, with many reviews emphasizing the accessible, knowledgeable support team and seamless onboarding. Users say support is “excellent,” and the team is “very responsive and helpful,” contributing to high retention and satisfaction.
Siesta Extranet has no reviews or user feedback, so support quality cannot be assessed. The absence of recent reviews raises concerns about ongoing support and development.
Edge: ThinkReservations.
ThinkReservations offers 16 verified integrations, including major OTAs like Airbnb, Expedia, and Booking.com, plus tools like Triptease, OpenKey, and TrustYou. These integrations enable your hotel to expand distribution and streamline operations across platforms.
Siesta Extranet has no listed integrations or verified partners, limiting its ability to connect with other tools and channels. This restricts your hotel’s flexibility and potential for automation.
Edge: ThinkReservations.
With 356 reviews, ThinkReservations has a high overall rating of 4.88 out of 5, with recent reviews praising its features, support, and ease of use. Many small and boutique hotels appreciate its ability to improve revenue and operational efficiency.
Siesta Extranet has no reviews to gauge user satisfaction. Without recent feedback, its perceived value and reliability remain uncertain.
Edge: ThinkReservations.
Siesta Extranet does not publicly list pricing, suggesting a custom quote or limited market presence. The lack of transparency makes budgeting difficult.
ThinkReservations charges a flat fee of $500 per month, with no setup or hidden fees, making it easier to plan and compare costs. This transparent pricing, combined with its features, offers better value for hotels seeking growth.
Not ideal if:
Given the lack of reviews or recent updates, Siesta Extranet is best suited for very small hotels with simple needs.
Not ideal if:
ThinkReservations is ideal for hotels ready to scale and improve operational efficiency.
Siesta Extranet positions itself as a straightforward reservation management tool but offers no recent reviews or features. Its limited scope suggests it’s suitable only for very small hotels with minimal needs and no plans for growth.
ThinkReservations stands out with over 350 reviews, recent positive feedback, and a broad feature set supporting growth, automation, and guest engagement. It’s a well-rounded choice for hotels that want to improve operational efficiency and revenue.
If your hotel needs a reliable, feature-rich PMS with proven support and recent positive user feedback, go with ThinkReservations. It offers a proactive, scalable solution aligned with modern hospitality demands.
Choose Siesta if your hotel only requires basic reservation management and you prefer a simple, low-cost system—though the lack of recent reviews warrants caution. For most growth-oriented hotels, ThinkReservations remains the smarter, more dependable choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| siesta solutions |
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, Siesta extranet and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | siesta solutions |
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Siesta extranet and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Siesta extranet offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Siesta extranet: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. siesta solutions has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor