The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,443 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in calendar and reservation management — especially for bed & breakfast properties (4.6/5), with exclusive features like Booking Performance and Pace Reporting.
Side-by-side ratings based on 1,443 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $300/mo |
| Verified Reviews | 1,441 | 2 |
After analyzing 1,443 verified reviews, Cloudbeds users most value its calendar and reservation management, channel distribution and ota synchronization, reporting, analytics, and dashboards, while Reseliva users highlight . Click any theme to see what reviewers say.
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Calendar and reservation management
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Channel distribution and OTA synchronization
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Reporting, analytics, and dashboards
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Direct booking engine and website/digital guest engagement
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Support responsiveness and access to humans
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Payments, deposits, and billing/invoicing
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Mobile app limitations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 675 reviews | #37 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #5 179 reviews | #39 0 reviews |
| Large (75-199 rooms) ▾ | #4 48 reviews | — |
| X-Large (200+ rooms) | #11 4 reviews | #18 1 reviews |
By Property Type
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| Boutique ▾ | #2 566 reviews | #38 1 reviews |
| Luxury ▾ | #4 230 reviews | #37 1 reviews |
| Branded / Chain ▾ | #4 117 reviews | #30 2 reviews |
| Extended Stay ▾ | #2 99 reviews | — |
By Region
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| North America ▾ | #1 441 reviews | — |
| Europe ▾ | #4 188 reviews | — |
| Asia Pacific ▾ | #4 342 reviews | #19 1 reviews |
| Middle East ▾ | #7 15 reviews | #14 1 reviews |
Cloudbeds Channel Manager and Reseliva both address the core challenge of managing rates, availability, and bookings across multiple distribution channels to prevent overbooking and maximize occupancy. However, Cloudbeds is clearly tailored for hotels of all sizes seeking an all-in-one platform with deep operational tools, extensive integrations, and scalability. Reseliva, with its limited integration ecosystem and minimal review footprint, fits properties prioritizing simplicity and basic channel management.
Cloudbeds excels in providing a unified system that combines channel management with property management, AI-powered pricing, and a booking engine, suitable for small to large hotels aiming to grow direct bookings and streamline operations. Reseliva simplifies rate and availability management but lacks advanced features and ecosystem depth, making it more appropriate for smaller or less complex properties that need straightforward channel synchronization.
If your hotel is a small to medium independent property or a multi-property operator seeking robust integrations, dynamic pricing tools, and a unified PMS and channel manager, choose Cloudbeds. This is supported by 1436 reviews averaging 4.6/5 overall, with 183 fresh reviews in the last six months rating 4.8/5, demonstrating current product excellence. Cloudbeds’ broad user base includes boutique hotels (17%), hostels (16%), and B&Bs (15%), showing proven fit for diverse segments.
If your property is smaller, values simplicity, and you prefer a basic channel manager with a booking engine, Reseliva may suffice, but note it has only 2 reviews, no recent activity, and 4 verified integrations. Its user base and rating data are too limited for definitive segment-specific recommendations. Reseliva’s pricing starts higher at $300 versus Cloudbeds’ $200, which matters for budget-sensitive operators.
Cloudbeds and Reseliva both earn high ease-of-use ratings: 4.6/5 and 4.5/5 respectively, with onboarding ratings of 4.5/5 for Cloudbeds and a perfect 5/5 for Reseliva. Reviewers of Cloudbeds highlight its intuitive dashboard, drag-and-drop reservation management, and easy setup with OTAs like Booking.com and Expedia. Reseliva’s limited reviews praise simplicity and time-saving workflows but note UI design feels dated and may struggle with properties having more than 10 room types.
Front desk teams benefit from Cloudbeds’ calendar view that streamlines daily reservation changes and room assignments, while Reseliva’s minimal feedback limits operational insight. Both systems are cloud-based and require reliable internet, but Cloudbeds’ mobile app has feature limitations noted by users, whereas Reseliva’s mobile experience is unreported.
Edge: Even.
Cloudbeds offers 17 hotel-relevant features compared to Reseliva’s 13 shared features, including analytics dashboards, centralized user and role management, unlimited channels at no extra cost, and booking performance plus pace reporting. These features enable hotel management to track revenue metrics, optimize rate strategies, and control multi-user access centrally.
For example, Cloudbeds’ analytics dashboard provides actionable insights into occupancy trends and revenue, directly supporting revenue managers and owners in decision-making. Unlimited channel connections reduce costs and expand reach without incremental fees. Reseliva lacks these advanced features, which limits operational flexibility and revenue optimization.
Edge: Cloudbeds Channel Manager.
Cloudbeds scores 4.4/5 on customer support and 4.5/5 on onboarding from 1436 reviews, reflecting widespread user experience. Reviewers praise fast chat help and solid implementation assistance but criticize delayed email responses and lack of immediate phone support for urgent issues. Reseliva has perfect 5/5 ratings on support and onboarding but only from 2 reviews, insufficient to conclude consistent quality.
Cloudbeds’ larger user base and established support infrastructure suggest better reliability for continuous operational needs, despite some responsiveness complaints. Reseliva’s limited feedback means support quality is unverified on a broader scale.
Edge: Even.
Cloudbeds boasts 208 verified integrations versus Reseliva’s 4, with only one shared partner. Cloudbeds connects with major OTAs, POS systems like POSter, revenue management tools, keyless entry solutions (FLEXIPASS), and guest communication platforms (HiJiffy). These integrations enable hotels to automate workflows, synchronize data, and enhance guest experiences across systems.
Reseliva’s integrations, including Planet, Eptera, and Pricing Coach, are fewer and less diverse, limiting the ability to customize or extend operational capabilities. Hotels aiming to expand or automate multiple areas beyond channel management will find Cloudbeds’ ecosystem significantly more advantageous.
Edge: Cloudbeds Channel Manager.
Both products have high overall ratings: Cloudbeds averages 4.6/5 across 1436 reviews and 4.8/5 in the last six months (183 reviews), demonstrating recent product satisfaction; Reseliva holds 5/5 but only from 2 older reviews with no recent activity. Various segments consistently rate Cloudbeds near 4.6/5, including boutique hotels (4.6/5, 585 reviews), resorts (4.6/5, 399), and hostels (4.6/5, 309). Reseliva’s limited data offers no segment-specific insights.
Cloudbeds’ volume and recency of reviews provide a statistically sound picture of widespread satisfaction, while Reseliva’s perfect scores lack sufficient evidence to weigh strongly.
Edge: Even.
Cloudbeds’ base price is $200 with no trial or flat monthly fee, focusing on a unified platform without per-room pricing or implementation fees. Reseliva’s base price is $300 with a 30-day trial available, also without per-room or flat fees.
Cloudbeds offers a better price point combined with a more comprehensive feature set. Reseliva’s higher entry price and fewer features may not justify the cost for properties seeking full operational capabilities.
Not ideal if:
Not ideal if:
Cloudbeds Channel Manager stands apart as a comprehensive hospitality platform that integrates channel management, property management, booking engine, and advanced analytics. Its scalability, broad integration marketplace, and AI-powered pricing make it suitable for hotels focused on growth and operational efficiency. Reseliva offers a simpler, more basic channel manager with booking capabilities but lacks the depth, ecosystem, and verified user experience of Cloudbeds.
Choose Cloudbeds if your property values an all-in-one solution with detailed performance insights, extensive OTA connections, and a proven track record across multiple hotel segments. Concrete advantages include its 208 verified integrations and 1436 user reviews averaging 4.6/5 overall, reflecting trustworthy reliability and feature depth.
Opt for Reseliva only if you operate a small hotel with minimal channel complexity, need a straightforward booking and channel manager, and can accept limited integration options and sparse user feedback. The lack of recent reviews and minimal feature differentiation limits its appeal for hotels aiming for operational scale or advanced revenue management.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | From $300/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Rate Management
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| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
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| Inventory Management | ||
| Inventory grid | ||
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Room Type Mapping
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| Channel Self-Mapping | ||
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Automation & Syncing
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| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
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Administration & Settings
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| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
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| Integrated Payment Processing | ||
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Analytics & Reporting
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| Analytics dashboard | ||
| Booking Performance and Pace Reporting | ||
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Other
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| Unlimited Channels (no additional cost) |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
The calendar is repeatedly described as the core daily-work tool for front desk teams because it makes it easy to see room status, move bookings, adju... The calendar is repeatedly described as the core daily-work tool for front desk teams because it makes it easy to see room status, move bookings, adjust dates, and manage check-in/check-out. Users like that it simplifies reservation handling and room blocking, though some want split stays, room changes, notes, and editing to be smoother and less error-prone.
Reviewers most often praise Cloudbeds for keeping rates, availability, and reservations synced across OTAs from one place. This reduces manual updates... Reviewers most often praise Cloudbeds for keeping rates, availability, and reservations synced across OTAs from one place. This reduces manual updates, lowers overbooking risk, and saves staff time spent jumping between extranets. A few reviews note occasional sync delays or visibility issues when updates are pending.
Many reviewers value Cloudbeds’ reporting because it helps them track occupancy, revenue, KPIs, and performance across channels. However, users consis... Many reviewers value Cloudbeds’ reporting because it helps them track occupancy, revenue, KPIs, and performance across channels. However, users consistently ask for more customizable, interactive, and faster reports, especially for revenue management, financial analysis, and property-specific views. Several mention that the current reports are useful but can feel hard to search, slow to download, or too spreadsheet-like.
Where hoteliers push back
Support is a major concern in the reviews: some users praise fast chat help, onboarding, and knowledge resources, while others strongly criticize dela... Support is a major concern in the reviews: some users praise fast chat help, onboarding, and knowledge resources, while others strongly criticize delayed email responses and chatbot-first workflows. The most common complaint is the lack of immediate phone support for urgent operational issues, which hotels feel directly affects guest service and revenue when systems break. A smaller group appreciates responsive, knowledgeable agents and solid implementation help.
Cloudbeds is valued for integrated payments, deposit collection, and the ability to handle charges directly in the workflow. This helps hotels secure... Cloudbeds is valued for integrated payments, deposit collection, and the ability to handle charges directly in the workflow. This helps hotels secure bookings, speed up check-in, and keep payment data connected to reservations. But several reviewers want stronger local billing/tax support, better invoice handling, more payment processor options, and smoother payment setup.
Ranks higher for
Unique capabilities
It depends on your requirements. Cloudbeds Channel Manager and Reseliva Booking Engine and Channel Manager System share many core Channel Managers features, but each has unique capabilities. Cloudbeds Channel Manager offers 208 verified integration partners, while Reseliva Booking Engine and Channel Manager System offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds Channel Manager leads in ease of use at 4.6/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds Channel Manager: No. Reseliva Booking Engine and Channel Manager System: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 98 and Reseliva has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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