The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clover shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, Clover users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
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| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
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| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing the right POS system can transform your hotel's daily operations, guest experiences, and revenue management. Clover by Clover, aimed at smaller businesses, offers a simple, open-architecture platform, but with no recent reviews and a zero-star rating, it struggles to demonstrate current effectiveness. In contrast, Shiji Infrasys POS is designed specifically for hotels, boasting 29 recent reviews and a high NPS score, making it the more reliable choice for hoteliers today. So, which system will serve your hotel better?
Clover is a general POS solution primarily popular among small businesses, with no recent reviews or user ratings to verify its current performance. Shiji Infrasys POS, however, is built explicitly for the hospitality sector, boasting a 4.66/5 ease of use score, a 4.52/5 support rating, and 29 reviews in the last six months. Its functionalities include extensive integrations, online ordering, and detailed reporting, designed to streamline hospitality operations. Given the lack of recent data for Clover, can it truly meet the complex needs of modern hotels?
If your hotel requires a straightforward, entry-level POS with basic transaction capabilities, Clover might seem tempting. But, with no recent reviews or active support data, it’s hard to confirm its effectiveness for ongoing hotel operations. Shiji Infrasys, on the other hand, offers a comprehensive suite of 23 unique features tailored for hotels, including inventory management, guest profiles, digital menus, and advanced ordering — all supported by consistent, recent positive reviews. For a hotel seeking reliable, scalable technology, Shiji clearly leads.
Clover’s interface, designed for small retail businesses, has no recent reviews to assess, meaning your team might face a steep learning curve or unverified usability. Shiji Infrasys, rated 4.66/5 for ease of use, has been praised for its intuitive layout and simple onboarding, with users highlighting quick training times and minimal errors. Support staff are also noted for prompt, helpful responses, which is crucial during implementation. Edge: Shiji Infrasys.
Clover offers zero unique features tailored for hospitality, focusing on basic payment processing. In contrast, Shiji Infrasys provides 23 features, including cloud-based sales reporting, inventory control, customer insights, mobile analytics, digital menus, and self-service table ordering. Its ability to support multiple outlets and properties makes it a comprehensive solution for hotels. Edge: Shiji Infrasys.
With no recent reviews or ratings, Clover’s support quality is unverified, raising concerns about ongoing assistance. Shiji Infrasys, supported by a 4.52/5 customer support rating and numerous positive comments, is praised for fast, effective help and clear guidelines. Hoteliers value its dependable support, especially during system setup and troubleshooting. Edge: Shiji Infrasys.
Clover has a single verified integration, significantly limiting its connectivity options. Shiji Infrasys, however, boasts 64 verified partners, including major industry players like SiteMinder, Revinate, IDeaS, and Amadeus, allowing seamless integration with PMS, revenue management, and marketing tools. This extensive network enables hotels to build a connected, efficient tech stack. Edge: Shiji Infrasys.
Clover has no recent reviews or ratings, making it impossible to gauge user satisfaction. Shiji Infrasys, with 29 recent reviews and a NPS score of 9.03/10, enjoys a high approval rate. Hotels in luxury, branded, and conference segments consistently praise its stability, ease of use, and support. Given the recent feedback, Shiji is clearly the preferred choice among hoteliers.
Clover does not specify a pricing model or recent cost details, which raises questions about its affordability and value. Shiji Infrasys charges a base price of $600, with no mention of monthly fees or hidden costs, making its investment transparent. Its reported high value for money (4.58/5) suggests a worthwhile expense for hotels seeking reliable enterprise features.
Clover is a general POS platform with a focus on small business payments, offering no recent reviews to verify its hotel applicability. Its simplicity may suit very basic needs, but it falls short for hotels that need integrated, scalable solutions. Shiji Infrasys POS, supported by extensive recent reviews, offers a dedicated, feature-rich platform tailored for hospitality, backed by solid support and integrations.
If your hotel prioritizes stability, scalability, and industry-specific tools, choose Shiji Infrasys POS. It is the more proven, reliable system with a broad feature set that aligns with hotel operations.
However, if your needs are minimal, and you’re looking for a basic, low-cost solution without the complexity of hotel-specific features, Clover could suffice — though its lack of recent reviews makes this a gamble.
In conclusion, for the majority of hotels aiming for operational efficiency and guest satisfaction, Shiji Infrasys POS is the clear leader. Its proven track record and recent positive feedback make it the safer, smarter investment.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Order Management
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| Self Service Table-side Ordering | ||
| Upselling | ||
| Digital Menus | ||
| Advanced Ordering | ||
| Discounts & Promotions | ||
| Mobile Ordering | ||
| Integrated Kitchen Display | ||
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Inventory Management
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| Inventory Management | ||
| Ingredient Management | ||
| Stock Reporting | ||
| Stock Alerts | ||
| Recipe Costing | ||
| Food Cost Reporting | ||
| Report Exporting | ||
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CRM & Loyalty
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| Customer Management | ||
| Discounts & Promotions | ||
| Guest Profiles | ||
| Rewards Program | ||
| Marketing Campaigns | ||
| Customer Insights Reports | ||
| Segmentation | ||
| Physical Loyalty Cards | ||
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Accounting
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| Discounts & Promotions | ||
| Customer Insights Reports | ||
| Payment Log Reports | ||
| Accounting Software Integrations | ||
| Mapping | ||
| Sync Error Alerts | ||
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Payments
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| Gift cards | ||
| Upselling | ||
| Discounts & Promotions | ||
| Customer Insights Reports | ||
| PCI Compliant | ||
| Check Splitting | ||
| Chargeback Management & Fraud Prevention | ||
| Payment Log Reports | ||
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Analytics & Insights
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| Employee Reporting and Management | ||
| Sales Reporting | ||
| Menu Performance Reporting | ||
| Server Recommendations | ||
| Server Level Reporting | ||
| Guest Profiles | ||
| Mobile Analytics | ||
| Food Cost Reporting | ||
| Report Exporting | ||
| Customer Insights Reports | ||
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Delivery
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| Multi-platform Consolidation | ||
| Uber Eats | ||
| Door Dash | ||
| Delivery Menu Customization | ||
| Discounts & Promotions | ||
| Review Collection | ||
| Menu Sync | ||
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Other
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| On-Premise | ||
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clover and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. Clover offers 1 verified integration partners, while Shiji Infrasys POS offers 72. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clover: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clover has an HT Score of 0 and Shiji Group has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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