Counter vs. Travel Tripper:
Which Is Right for You?

The Decision

Choosing between Counter by Counter and Travel Tripper hinges on your hotel’s core needs. Counter is a full-featured property management system (PMS) designed specifically for hostels, with a focus on ease of use, operational automation, and integration. Travel Tripper, meanwhile, is a distribution and revenue management platform aimed at maximizing direct bookings and optimizing revenue streams. Which system better addresses your hotel’s priorities?

Counter’s strong point lies in its comprehensive suite of features tailored for hostel management, while Travel Tripper’s strength is in boosting bookings and controlling distribution. Do your operational needs outweigh revenue optimization, or vice versa?

Is Counter or Travel Tripper Better for Hotels?

Counter is built as an all-in-one PMS for hostels, offering features like channel management, booking engine, payment processing, and housekeeping modules. It boasts a high user rating of 4.73/5 based on 54 reviews, with recent feedback praising its ease of use, support, and automation.

Travel Tripper, on the other hand, lacks user ratings or recent reviews, making it difficult to assess current hotel satisfaction. Its focus is on reservations and distribution, not full operational management.

Counter’s reviews highlight its intuitive interface, mobile-friendly design, and quick onboarding, which are critical for hostel operations. Travel Tripper’s absence of recent reviews suggests it’s not actively used or lacks recent customer feedback, raising questions about ongoing support and relevance.

Are you prioritizing a user-friendly PMS with recent, robust support? Or are you mainly seeking a distribution platform with less emphasis on day-to-day hotel management?

Counter vs Travel Tripper: Which Should Your Hotel Choose?

If your hotel needs a dedicated PMS that simplifies daily operations, manages reservations, automates billing, and offers integrated housekeeping, Counter is the clear choice. Its extensive feature set—19 unique features—makes it especially suitable for hostels and small properties looking for an easy-to-navigate system that reduces manual work.

If your primary goal is to increase direct bookings, optimize revenue, and control distribution channels, Travel Tripper’s platform might appeal—assuming it offers the tools you need. However, with no recent reviews or clear feature set, its effectiveness remains uncertain.

For hostels or small hotels seeking operational efficiency, Counter’s proven track record and recent positive feedback make it the more reliable option. For properties focused solely on revenue maximization without a full management solution, the choice is less clear, given the lack of current user data on Travel Tripper.

Is Counter or Travel Tripper Easier to Use?

Counter’s UI scores a 4.6/5, with users praising its intuitive, straightforward interface that simplifies onboarding and daily management. Its mobile app further enhances usability, enabling management from anywhere, and recent reviews emphasize its user-friendly design.

Travel Tripper offers no recent reviews or ratings, leaving its ease of use unverified. Its interface may be less familiar or less tailored to small properties, especially without recent user feedback.

Given the consistent positive feedback, Edge: Counter.

Which Has Better Features: Counter or Travel Tripper?

Counter offers 19 exclusive features, including a channel manager, integrated booking engine, online payments, calendar view, guest CRM, multi-currency, multi-lingual support, and automated night audit. These features enable a complete management workflow tailored for hostels, with tools for group bookings and revenue tracking.

Travel Tripper’s feature set remains unspecified, with no documented unique features or detailed capabilities. The absence of a feature list or recent reviews indicates it may lack the breadth of operational tools Counter provides.

If comprehensive operational features are essential, Counter’s rich feature set gives it a decisive advantage. Edge: Counter.

Which Has Better Customer Support: Counter or Travel Tripper?

Counter’s support rating stands at 4.96/5, with reviewers highlighting quick, helpful responses from staff like Evelyn and Max. They appreciate the ongoing improvements and the responsiveness to bugs, though some note support may be slower in certain time zones.

Travel Tripper has no recent reviews to assess support quality. Without current feedback, it’s impossible to gauge its customer service effectiveness.

Given Counter’s recent high support ratings, Edge: Counter.

Which Has More Integrations: Counter or Travel Tripper?

Counter integrates with seven verified partners, including channel managers WuBook and SiteMinder, payment provider Stripe, and others like FLYR and Goki. These integrations streamline operations across booking, payments, and access control.

Travel Tripper has no verified integrations listed, which suggests limited or no current partner connections. This restricts its ability to connect with other hotel systems.

For operational flexibility and expanded connectivity, Edge: Counter.

Which Do Hoteliers Rate Higher: Counter or Travel Tripper?

Counter’s overall rating of 4.73/5, based on 54 recent reviews, demonstrates consistent satisfaction among small hotels and hostels, especially in Europe, North America, and beyond. Review highlights include its ease of use, support, and automation.

Travel Tripper lacks recent reviews or ratings, making it impossible to determine hotel satisfaction levels.

Given the volume and recency of positive feedback, Edge: Counter.

How Much Do Counter and Travel Tripper Cost?

Counter does not publicly list pricing but does not charge implementation fees or monthly per-room charges, suggesting a flexible or flat-rate model—though specifics are unclear.

Travel Tripper’s pricing is also unavailable online, which may indicate customized quotes or a less transparent model.

Without concrete prices, it’s best to contact each vendor for a tailored quote. However, Counter offers a free trial, which can be advantageous.

What Type of Hotel Should Use Counter?

• Hotels that operate hostels, backpacker accommodations, or small boutique properties.
• Teams seeking an all-in-one management platform with channel management, booking, and guest CRM.
• Properties that want a mobile-friendly PMS that’s easy to navigate.
• Hotels that prioritize automation, such as night audits and online payments.
• Hotels that value quick onboarding and responsive support.

Not ideal if your property requires advanced revenue management or complex group booking features.

What Type of Hotel Should Use Travel Tripper?

• Hotels focused primarily on increasing direct bookings and distribution control.
• Properties that already have a PMS and want a dedicated booking engine or RMS.
• Hotels seeking to reduce commission costs from OTAs.
• Teams comfortable with a platform that might require integration with other systems.
• Hotels with a tech-savvy team willing to experiment with distribution tools.

Not ideal if your hotel needs a comprehensive PMS for daily operations or lacks recent support and review data.

The Bottom Line for Hotels

Counter is a dedicated PMS tailored for hostels and small hotels, with a focus on operational management, automation, and integration. Its extensive feature set and recent positive reviews make it a dependable choice for properties seeking efficiency and support.

Travel Tripper, while potentially useful for distribution and revenue optimization, lacks recent user feedback and detailed features, making it a less reliable choice today. Its focus appears to be on bookings rather than full property management.

Choose Counter if your priority is a proven, all-in-one management system for your hostel or small hotel. Opt for Travel Tripper only if your main goal is boosting direct bookings and you already have a system for daily operations.

In conclusion, Counter’s recent reviews, high ratings, and comprehensive features position it as the stronger option for most hotels, especially those seeking a full management solution. Travel Tripper’s unclear current support and lack of recent reviews limit its appeal as a standalone PMS.