The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Counter shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Weboni shines .
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 57 | 0 |
After analyzing 57 verified reviews, Counter users most value its user interface and usability, customer support, automated features, while Weboni users highlight . Click any theme to see what reviewers say.
|
|
Weboni |
|---|---|
| Pros | |
|
+
User interface and usability
▾
|
|
|
+
Customer support
▾
|
|
|
+
Automated features
▾
|
|
|
+
Platform integration
▾
|
|
| Cons | |
|
−
Bug issues
▾
|
|
|
−
Reporting and revenue management
▾
|
|
|
−
Pricing
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Weboni |
|---|---|---|
| Small (10-24 rooms) ▾ | #26 28 reviews | — |
| Mid-Size (25-74 rooms) | #46 4 reviews | — |
| Large (75-199 rooms) | #32 2 reviews | — |
| X-Large (200+ rooms) | #31 1 reviews | — |
By Property Type
| Segment |
|
Weboni |
|---|---|---|
| Boutique ▾ | #31 16 reviews | — |
| Luxury | #44 4 reviews | — |
| Branded / Chain | #43 4 reviews | — |
| Extended Stay ▾ | #32 5 reviews | — |
By Region
| Segment |
|
Weboni |
|---|---|---|
| North America ▾ | #25 8 reviews | — |
| Europe ▾ | #20 25 reviews | — |
| Asia Pacific | #16 4 reviews | — |
| Middle East | #11 2 reviews | — |
Choosing between Counter by Counter and Weboni PMS hinges on your hotel’s specific needs and priorities. Both systems aim to streamline property management, but Counter’s focus on hostels and extensive feature set make it a more compelling choice for busy, guest-focused operations. Weboni’s offerings are less detailed, with no reviews or recent feedback, making it difficult to assess its suitability.
Counter’s robust review presence, with 54 recent reviews and a 4.73-star rating, offers confidence in its performance. Weboni, lacking recent reviews and user ratings, presents uncertainty. Are you ready to prioritize proven reliability and comprehensive features?
Counter excels as an all-in-one PMS tailored for hostels, boasting a strong reputation and a broad feature set. Its reviews highlight ease of use, fast support, and automation tools that reduce manual work. Weboni, by contrast, offers no reviews or recent feedback, making it impossible to gauge its effectiveness for your operations.
Counter’s feature list includes channel management, integrated payments, booking engine, automated night audit, and guest CRM—all critical for managing multiple revenue streams efficiently. Weboni’s lack of detailed features makes it unclear whether it can support your hotel’s operational complexities. Given the recent, detailed reviews, Counter stands out as the more reliable choice. Will you entrust your property to an unreviewed platform?
If your hotel needs a modern, flexible PMS with proven support and extensive integrations, go with Counter. It’s especially suited for hostels and small hotels that require a straightforward system to manage bookings, payments, and guest relationships. Its high review count and recent positive feedback make it a safer investment.
If your hotel requires a custom or niche system, or you’re exploring new solutions without current reviews, Weboni might seem appealing. But without recent user feedback or a proven track record, Counter remains the more trustworthy option for operational stability and ongoing support.
Counter scores a 4.6/5 for ease of use, with users praising its intuitive interface, mobile compatibility, and quick onboarding process rated at 4.7/5. Reviewers frequently mention how staff can learn the system rapidly, and managers can operate it remotely, streamlining daily operations.
Weboni has no available reviews or ratings, so assessing its user-friendliness is impossible. Without user feedback, it’s uncertain whether Weboni offers an intuitive or accessible interface. Based on current data, Edge: Counter.
Counter offers 19 unique features, including channel management, payment processing, booking engine, automated night audit, guest CRM, multi-language support, and revenue tracking. These features address core operational needs, especially for hostels and small hotels seeking automation and efficiency.
Weboni provides no detailed features or capabilities, leaving potential users in the dark. With no verified integrations or feature list, it’s impossible to compare capabilities accurately. Counter’s comprehensive feature set gives it a clear advantage. Edge: Counter.
Counter’s support team boasts a 4.96/5 rating, with reviews highlighting its responsiveness, professionalism, and helpfulness—many mention specific team members like Evelyn and Max. Hoteliers appreciate quick responses to technical issues and ongoing support for system improvements.
Weboni has no available reviews or support ratings, so its customer service quality remains unknown. Without user feedback, evaluating support quality is impossible. Based on current information, Edge: Counter.
Counter integrates with 7 verified partners, including major channel managers (SiteMinder, Cloudbeds), payment providers (Stripe), and other tools like WuBook and Goki. This extensive integration ecosystem helps streamline operations across different platforms.
Weboni does not list any verified integrations, leaving its connectivity options uncertain. Without integrations, your hotel might face challenges connecting with existing tools or scaling operations. Counter’s established partner network makes it the more viable choice. Edge: Counter.
Counter’s 54 recent reviews yield a 4.73/5 rating, with users praising it especially for hostels and small hotels. Some reviews highlight its ease of onboarding, automation, and support, though bugs with overbooking and bed availability are noted.
Weboni, lacking reviews, offers no recent feedback or ratings from hoteliers. This absence suggests limited user adoption or visibility, making it an unreliable choice based on current data. When considering proven satisfaction, Counter is clearly ahead. Edge: Counter.
Counter does not publicly list pricing details but offers a free, no-trial PMS tailored for hostels, implying affordability. Its value is reflected in its high support and feature ratings.
Weboni’s pricing is also not available, and with no reviews or mention of cost, it's unclear whether it offers a flexible or cost-effective solution. In the absence of transparent pricing, Counter’s established value and free-to-try model make it preferable.
Counter’s user base is mainly hostels, with a 4.75/5 rating from 52 reviews, emphasizing its suitability for small, guest-centric properties. Larger hotels or chains needing extensive customization might find Counter’s offerings limited.
Given Weboni’s lack of recent reviews, user ratings, or detailed feature disclosures, it’s best for properties prepared to test a new platform without guaranteed support or proven performance.
Counter is a proven, well-rated PMS designed specifically for hostels and small hotels, with extensive features and a strong support network. Its recent reviews and high user satisfaction demonstrate its reliability and adaptability in busy operations.
If your hotel values a mature platform backed by user feedback, Counter’s automation, integrations, and ease of use make it the better choice. It suits properties seeking a system that simplifies management and grows with their needs.
Weboni, lacking reviews and verifiable features, remains an untested option. Without evidence of support, integrations, or user satisfaction, it’s a risky choice for hotels prioritizing stability and proven capabilities.
Choose Counter if you want a system that’s trusted by similar properties, with ongoing support and extensive features. Consider Weboni only if you’re willing to experiment with an unreviewed platform, fully aware of the risks.
According to HTR's product database, Counter and Weboni PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Weboni |
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| RevPaR & ADR Reports |
Showing top differences. 7 more features differ between these products.
What hoteliers love
Hoteliers find Counter's interface clean, intuitive, and user-friendly, making it easy to train new staff quickly. The mobile and desktop interfaces w... Hoteliers find Counter's interface clean, intuitive, and user-friendly, making it easy to train new staff quickly. The mobile and desktop interfaces work well, allowing managers to handle tasks remotely. It is particularly noted for its simplicity in calendar and calendar management.
The support team at Counter is frequently praised for its responsiveness and helpfulness. Staff like Evelyn and Max receive specific mentions for thei... The support team at Counter is frequently praised for its responsiveness and helpfulness. Staff like Evelyn and Max receive specific mentions for their professionalism. However, there are concerns about slower support in certain time zones.
Users appreciate Counter's automated features that include tasks like contactless check-in, automating credit card charges, and managing bookings acro... Users appreciate Counter's automated features that include tasks like contactless check-in, automating credit card charges, and managing bookings across platforms. This automation reduces staff workload and improves operational efficiency.
Where hoteliers push back
Several hoteliers mention persistent bugs in the system, particularly issues with overbookings, bed availability display, and system errors during boo... Several hoteliers mention persistent bugs in the system, particularly issues with overbookings, bed availability display, and system errors during booking cancellations. These bugs have a negative impact on daily operations and guest experience.
Hoteliers appreciate Counter's reporting capabilities but note that the reports can be improved for better insights. Revenue management features are s... Hoteliers appreciate Counter's reporting capabilities but note that the reports can be improved for better insights. Revenue management features are seen as lacking, particularly for businesses operating on multiple rate plans or using dynamic pricing.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Counter and Weboni PMS share many core Property Management Systems features, but each has unique capabilities. Counter offers 7 verified integration partners, while Weboni PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Counter leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Counter: No. Weboni PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Counter has an HT Score of 17 and Weboni has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor