The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Counter shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Yohobeds shines .
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 57 | 0 |
After analyzing 57 verified reviews, Counter users most value its user interface and usability, customer support, automated features, while Yohobeds users highlight . Click any theme to see what reviewers say.
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User interface and usability
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Customer support
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Automated features
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Platform integration
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Bug issues
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Reporting and revenue management
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Pricing
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Yohobeds |
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| Small (10-24 rooms) ▾ | #26 28 reviews | — |
| Mid-Size (25-74 rooms) | #46 4 reviews | — |
| Large (75-199 rooms) | #32 2 reviews | — |
| X-Large (200+ rooms) | #31 1 reviews | — |
By Property Type
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Yohobeds |
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| Boutique ▾ | #31 16 reviews | — |
| Luxury | #44 4 reviews | — |
| Branded / Chain | #43 4 reviews | — |
| Extended Stay ▾ | #32 5 reviews | — |
By Region
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Yohobeds |
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| North America ▾ | #25 8 reviews | — |
| Europe ▾ | #20 25 reviews | — |
| Asia Pacific | #16 4 reviews | — |
| Middle East | #11 2 reviews | — |
Choosing a property management system (PMS) tailored to your hostel can significantly impact your daily operations, guest satisfaction, and revenue. Both Counter and Yohobeds aim to streamline your workflows, but Counter’s extensive review base and recent performance give it a distinct advantage. Counter tackles the complexities of multi-channel management, automation, and reporting, while Yohobeds lacks recent user feedback and a proven track record. Which suit your hostel’s specific needs better?
Counter’s more mature ecosystem offers proven features, more integrations, and top-tier support, making it the safer choice for busy hostels seeking reliability. Yohobeds, with less market presence and no recent reviews, remains untested at scale, raising questions about its readiness. Are you ready to trust a platform with extensive positive feedback, or prefer to explore a less proven contender?
Counter’s core strength lies in its comprehensive feature set tailored for hostel operations, including channel management, booking engine, automated night audit, and guest CRM. Its recent reviews confirm a 4.73/5 overall rating from 54 users, with 91% likelihood to recommend, reflecting consistent satisfaction. Conversely, Yohobeds has no recent reviews or user ratings, making it impossible to gauge its performance or customer satisfaction.
Counter’s strengths include a user-friendly interface, mobile accessibility, and automation tools praised for reducing manual workload. Yohobeds, without user feedback, lacks evidence of operational efficiency or customer support, leaving its reliability uncertain. Do you want a system with proven success and ongoing support, or are you willing to risk an untested platform?
If your hostel needs a mature, feature-rich PMS with proven support, go with Counter. It’s ideal for hostels that require channel management, automated night audits, and integrated payments, especially if you operate across multiple regions. If your focus is on a simple, possibly less costly solution with fewer integrations, Yohobeds might seem appealing, but the lack of recent reviews raises questions about its stability.
Counter’s extensive partner network (7 verified integrations including Stripe and SiteMinder) and regional presence across Europe, North America, and beyond make it suitable for hosts seeking reliability and scalability. Yohobeds has not demonstrated any integrations or market presence, which may hinder its ability to support growing operations. For a proven, well-supported PMS, Counter is the clear choice.
Counter’s UI scores 4.6/5, bolstered by positive reviews emphasizing its straightforward, intuitive interface. Users highlight its ease of onboarding, with many mentioning how staff learns quickly and management can operate remotely via desktop or mobile. Support staff at Counter also receive praise for responsiveness, with specific mentions of Evelyn and Max.
Yohobeds offers no recent reviews or user feedback, so its ease of use remains unverified. Without actual user experience, it’s impossible to assess its interface or onboarding process. Based on existing data, Edge: Counter.
Counter boasts a suite of 19 features exclusive to its platform, including channel management, payment processing, booking engine, automated night audit, guest CRM, multi-currency support, and ancillary revenue tracking. These features directly address operational needs of hostels managing multiple online channels and diverse revenue streams.
Yohobeds, with no detailed feature list or recent user feedback, does not demonstrate comparable capabilities. Its lack of integrations and unique features puts it at a disadvantage. Edge: Counter.
Counter’s support ratings are exceptional, with a 4.96/5 score from 54 reviews and many users praising the team’s quick, helpful responses. Review quotes mention “support is always there to help” and “tech support works on issues immediately,” boosting confidence in ongoing assistance.
Yohobeds has no recent reviews or support ratings available, which raises concerns about responsiveness and customer service. Without verifiable support metrics, Counter’s established support system offers a clear edge. Edge: Counter.
Counter has 7 verified partners, including prominent platforms like Stripe, SiteMinder, Cloudbeds, and Goki, demonstrating its ability to connect with key systems in hospitality operations. These integrations are crucial for streamlining payments, channel management, and access control.
Yohobeds has no verified integrations listed, limiting its compatibility and potential for seamless operation within your existing tech stack. For a host that values connectivity, Counter is the stronger choice. Edge: Counter.
Counter’s user base primarily includes hostels (83%), with a high overall rating of 4.73/5 based on 54 reviews. Hoteliers praise its ease of use, support, and automation, with recent reviews confirming continued satisfaction. Notably, 91% of users would recommend Counter.
Yohobeds’ lack of recent or any reviews makes it impossible to gauge user satisfaction. Without verified ratings or feedback, the proven track record favors Counter. Edge: Counter.
Counter does not list explicit pricing but is described as a free PMS for hostels, with no implementation or subscription fees, making it highly accessible. Yohobeds offers no pricing information, leaving potential users uncertain about costs or value.
Given Counter’s free model and positive ROI ratings (4.8/5), it provides excellent value for budget-conscious hostels seeking robust features without high upfront costs. Yohobeds’ pricing remains unknown, which could be a barrier. Edge: Counter.
Not ideal if: you need a system for large chain hotels or properties with complex revenue management needs, as Counter focuses more on small to medium hostels.
Not ideal if: you require proven support, extensive integrations, or a platform with demonstrated user satisfaction, as Yohobeds currently cannot meet these criteria.
Counter outperforms Yohobeds in every meaningful way, backed by a sizable, recent review base and a broad feature set. Its 4.73/5 rating, extensive integrations, and support quality make it the preferred choice for busy hostels aiming for reliability and growth. Yohobeds, lacking recent feedback and proven capabilities, remains unverified and less suitable for operationally demanding properties.
For a hostel seeking a feature-rich, well-supported PMS with a track record of customer satisfaction, Counter is the clear winner. If you’re exploring untested options with no recent reviews, Yohobeds might be worth monitoring but currently offers little assurance.
Ultimately, your decision should hinge on your need for proven functionality versus experimental solutions; based on current data, Counter’s stability and support make it the better choice for most hostels.
According to HTR's product database, Counter and Yohobeds share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Yohobeds |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| RevPaR & ADR Reports |
Showing top differences. 7 more features differ between these products.
What hoteliers love
Hoteliers find Counter's interface clean, intuitive, and user-friendly, making it easy to train new staff quickly. The mobile and desktop interfaces w... Hoteliers find Counter's interface clean, intuitive, and user-friendly, making it easy to train new staff quickly. The mobile and desktop interfaces work well, allowing managers to handle tasks remotely. It is particularly noted for its simplicity in calendar and calendar management.
The support team at Counter is frequently praised for its responsiveness and helpfulness. Staff like Evelyn and Max receive specific mentions for thei... The support team at Counter is frequently praised for its responsiveness and helpfulness. Staff like Evelyn and Max receive specific mentions for their professionalism. However, there are concerns about slower support in certain time zones.
Users appreciate Counter's automated features that include tasks like contactless check-in, automating credit card charges, and managing bookings acro... Users appreciate Counter's automated features that include tasks like contactless check-in, automating credit card charges, and managing bookings across platforms. This automation reduces staff workload and improves operational efficiency.
Where hoteliers push back
Several hoteliers mention persistent bugs in the system, particularly issues with overbookings, bed availability display, and system errors during boo... Several hoteliers mention persistent bugs in the system, particularly issues with overbookings, bed availability display, and system errors during booking cancellations. These bugs have a negative impact on daily operations and guest experience.
Hoteliers appreciate Counter's reporting capabilities but note that the reports can be improved for better insights. Revenue management features are s... Hoteliers appreciate Counter's reporting capabilities but note that the reports can be improved for better insights. Revenue management features are seen as lacking, particularly for businesses operating on multiple rate plans or using dynamic pricing.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Counter and Yohobeds share many core Property Management Systems features, but each has unique capabilities. Counter offers 7 verified integration partners, while Yohobeds offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Counter leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Counter: No. Yohobeds: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Counter has an HT Score of 17 and Yohobeds has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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