The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 67 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Crave Interactive shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Payments and Guest Messaging.
Staytus shines .
Side-by-side ratings based on 67 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 67 | 0 |
After analyzing 67 verified reviews, Crave Interactive users most value its customer service, user interface, customization, while Staytus users highlight . Click any theme to see what reviewers say.
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Customer service
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User interface
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Customization
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Guest communication
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 26 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) ▾ | #5 7 reviews | — |
By Property Type
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| Boutique ▾ | #6 26 reviews | — |
| Luxury ▾ | #5 31 reviews | — |
| Branded / Chain ▾ | #4 27 reviews | — |
| Extended Stay | #10 2 reviews | — |
By Region
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| North America ▾ | #4 26 reviews | — |
| Europe ▾ | #8 31 reviews | — |
| Asia Pacific | #8 2 reviews | — |
| Middle East | #8 1 reviews | — |
Choosing the right hotel guest app can significantly impact guest satisfaction and revenue. Crave Mobile Platform and Staytus Revenue Booster aim to serve different needs: the former focuses on guest engagement and service automation, while the latter targets revenue optimization through pricing strategies. Both address core hotel operational challenges, but they diverge in features, support, and market presence. Which product aligns best with your hotel’s priorities?
Crave Mobile Platform offers an all-in-one guest engagement solution, allowing your guests to access hotel services from anywhere on property. Staytus Revenue Booster, however, is primarily a revenue management system that helps you optimize pricing and maximize profitability. The core difference: Crave enhances guest experience and operational efficiency, while Staytus aims to increase revenue through strategic pricing.
Crave has a high user rating—4.75/5 from 48 recent reviews—indicating strong satisfaction. Staytus, in contrast, has no recent reviews or ratings, making its current value less certain. If your hotel seeks to improve guest engagement and streamline service delivery, Crave is the clear choice. Can your property benefit more from guest-facing tools or revenue optimization?
If your hotel needs a comprehensive guest app that simplifies service requests, ordering, and communication, go with Crave. Its extensive feature set—covering web-based access, in-room ordering, guest messaging, and multilingual support—caters to hotels aiming to enhance guest satisfaction and operational efficiency. Conversely, Staytus is designed for hotels focused on dynamic pricing and revenue management, better suited for properties with a dedicated revenue team.
Crave appeals to hotels that prioritize guest experience, especially in segments like luxury, boutique, or branded properties that want to offer digital convenience. Staytus targets revenue managers needing powerful tools for price optimization, primarily in markets where yield management is critical. If guest engagement is your top priority, Crave is the better fit; if revenue maximization is your main goal, consider Staytus.
Crave’s user interface has a high ease-of-use rating—4.61/5—supported by positive reviews praising its intuitive design and straightforward onboarding. Implementation typically lasts a few days, with users citing quick setup and helpful support. In comparison, Staytus has no publicly available ratings or recent reviews, making it impossible to determine its usability. Based on the available data, Crave’s platform is more established and user-friendly.
Edge: Crave Mobile Platform.
Crave offers an impressive suite of 25 features, including web-based access, multi-lingual support, in-venue ordering, guest messaging, payments (Apple Pay, Google Pay), QR codes, and NFC contactless ordering. Staytus, on the other hand, does not disclose specific features or integrations, focusing solely on revenue management. The extensive feature count and integrations for Crave position it as a more versatile guest engagement solution.
Edge: Crave Mobile Platform.
Crave’s customer support is highly rated at 4.79/5, with reviewers praising their quick response times and proactive assistance. Hoteliers describe Crave’s team as helpful and responsive, often resolving issues within hours. Since Staytus offers no recent support ratings or reviews, it's impossible to compare support quality directly. Given Crave’s strong support record, it clearly leads in this area.
Edge: Crave Mobile Platform.
Crave integrates with 17 verified partners, including major systems like Oracle Hospitality, Infor, and Kipsu, facilitating smooth operations across multiple platforms. Staytus has no publicly listed integrations, limiting its compatibility with existing hotel management systems. If seamless system integration is crucial for your hotel, Crave’s extensive partner network makes it the superior choice.
Edge: Crave Mobile Platform.
Crave’s overall rating of 4.75/5 from 48 recent reviews, with a 93% likelihood to recommend, indicates strong hotelier satisfaction. The reviews span various segments, including luxury and branded hotels, with an average rating of 4.69/5 among hotel categories. Staytus, lacking recent reviews and ratings, cannot be compared on this front. For proven satisfaction, Crave is the clear leader.
Edge: Crave Mobile Platform.
Crave’s pricing starts at $400 per month, with no free trial or implementation fees, making it transparent and predictable. Staytus does not publish pricing details, so potential buyers must contact their sales team for quotes. Based on available data, Crave offers a straightforward pricing model, adding clarity for budgeting.
Not ideal if your hotel prioritizes revenue management without a guest-facing platform, or if you operate in markets where the app’s feature set is not necessary.
Not ideal if your hotel’s main goal is enhancing guest services or if you prefer a platform with extensive guest-facing features.
Crave is a comprehensive guest engagement platform praised for its ease of use, extensive feature set, and strong support network. It’s best suited for hotels that want to improve guest satisfaction, streamline service delivery, and increase ancillary revenues. Staytus, although less transparent and lacking recent reviews, targets hotels focused on revenue optimization through pricing strategies.
If your hotel needs a proven, feature-rich guest app with high satisfaction ratings, Crave is the clear choice. For properties solely focused on revenue management and willing to explore niche solutions, Staytus might be worth considering, but limited market presence and lack of recent reviews diminish its appeal.
In conclusion, for most hotels seeking a reliable, well-supported, and feature-rich guest app, Crave Mobile Platform stands out as the superior option. Its recent reviews, comprehensive capabilities, and positive hotelier feedback make it the more compelling choice to enhance both guest experience and operational results.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | — |
According to HTR's product database, Crave Mobile Platform and Staytus Revenue Booster share 0 features. Here are the key differences — features one has that the other lacks.
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| Automatic Translations (Multi-Lingual) | ||
| Hotel Directory | ||
| Payments | ||
| Request Management | ||
| Room Service Ordering | ||
| Web Based (Appless) |
Showing top differences. 13 more features differ between these products.
What hoteliers love
Crave Interactive provides exceptional customer service with quick response times and helpful support staff. Hoteliers appreciate the efficient and pr... Crave Interactive provides exceptional customer service with quick response times and helpful support staff. Hoteliers appreciate the efficient and proactive support, which helps in resolving issues promptly.
While the user interface is appreciated for being user-friendly and intuitive for guests, some feedback suggests it could be more modern and customiza... While the user interface is appreciated for being user-friendly and intuitive for guests, some feedback suggests it could be more modern and customizable to better fit individual hotel needs.
Customization options, especially for menu updates and guest interfaces, are limited and often require support from Crave Interactive's team. Users ex... Customization options, especially for menu updates and guest interfaces, are limited and often require support from Crave Interactive's team. Users express a desire for more control over customizations.
Where hoteliers push back
Several reviews mentioned concerns with the hardware, specifically tablet durability and charging difficulties. These issues can affect overall effici... Several reviews mentioned concerns with the hardware, specifically tablet durability and charging difficulties. These issues can affect overall efficiency and guest satisfaction when using the system.
The system's integration with other hotel management systems, such as Simphony and PMS, is highlighted for making operations smoother and reducing man... The system's integration with other hotel management systems, such as Simphony and PMS, is highlighted for making operations smoother and reducing manual entry. This has been particularly beneficial during large events and for managing room services efficiently.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Crave Mobile Platform and Staytus Revenue Booster share many core Hotel Guest Apps features, but each has unique capabilities. Crave Mobile Platform offers 17 verified integration partners, while Staytus Revenue Booster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Crave Mobile Platform leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Crave Mobile Platform: No. Staytus Revenue Booster: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Crave Interactive has an HT Score of 75 and Staytus has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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