The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 626 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Audiovisual Global Network S.L. shines .
Lighthouse shines in ease of use and customer support — especially for brand properties (4.8/5) , with exclusive features like Revenue pacing and Net Revenue KPIs.
Side-by-side ratings based on 626 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 626 |
After analyzing 626 verified reviews, Audiovisual Global Network S.L. users most value its , while Lighthouse users highlight competitive pricing and market insights, dashboard and visualization, forecasting and trend analysis. Click any theme to see what reviewers say.
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Competitive Pricing and Market Insights
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Dashboard and Visualization
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Forecasting and Trend Analysis
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Compset Analysis
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Data Integration and Customization
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Load Times and Data Refresh
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Audiovisual Global Network S.L. |
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| Small (10-24 rooms) ▾ | — | #1 46 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 307 reviews |
| Large (75-199 rooms) ▾ | — | #1 161 reviews |
| X-Large (200+ rooms) ▾ | — | #2 89 reviews |
By Property Type
| Segment | Audiovisual Global Network S.L. |
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| Boutique ▾ | — | #2 231 reviews |
| Luxury ▾ | — | #1 290 reviews |
| Branded / Chain ▾ | — | #2 341 reviews |
| Extended Stay ▾ | — | #2 52 reviews |
By Region
| Segment | Audiovisual Global Network S.L. |
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| North America ▾ | — | #3 177 reviews |
| Europe ▾ | — | #1 150 reviews |
| Asia Pacific ▾ | — | #1 166 reviews |
| Middle East ▾ | — | #1 51 reviews |
Choosing between Creast by Audiovisual Global Network S.L. and Lighthouse Performance hinges on your hotel’s revenue management needs and how you want to access your data. Both aim to enhance your decision-making, but Lighthouse Performance has more recent reviews, a broader user base, and significantly more features, making it the more proven choice for revenue-focused hoteliers. Are you ready to see which platform best supports your hotel’s growth?
Creast, developed by Audiovisual Global Network, claims to offer AI-driven review management and strategic recommendations, yet it lacks user reviews, overall ratings, or proven market presence. Conversely, Lighthouse Performance boasts over 529 reviews with a 4.8/5 rating, with 32 recent reviews in the last six months, signifying a strong, current reputation. While Creast touts advanced AI features, Lighthouse delivers a comprehensive revenue management suite that has been widely adopted and positively reviewed by industry peers.
The core distinction is that Lighthouse is explicitly designed for revenue and market data analysis, with extensive integrations, customizable dashboards, and real-time insights. Creast, on the other hand, appears more oriented toward AI review management, which may not directly translate into revenue optimization. Do you need a proven BI tool with extensive hotel industry adoption, or are you looking for an AI review system?
If your hotel prioritizes detailed market analysis, real-time competitor rate shopping, and actionable revenue insights, Lighthouse is the clear choice. With 30 unique features—including multi-property management, custom dashboards, and advanced analytics—you’re better equipped to make data-driven decisions quickly, with reviews emphasizing its intuitive interface and time-saving capabilities.
If your team is seeking an AI-based system primarily for review management and customer feedback, Creast might seem appealing. However, with no reviews or ratings available to confirm its effectiveness, it’s difficult to justify over Lighthouse, which has demonstrated measurable value and widespread industry trust. For revenue management, Lighthouse’s proven track record makes it the more reliable choice.
Lighthouse excels with a 4.79/5 ease of use rating, based on user reviews praising its straightforward, intuitive dashboard and simple navigation. Users highlight that they could grasp the system immediately, easily accessing data and insights without frustration. Creast, lacking reviews and user feedback, offers no documented rating or feedback on its usability, making it impossible to assess whether your team will adopt it smoothly.
Given Lighthouse’s consistent praise for user-friendliness, it’s clear that your team will spend less time on onboarding and more time acting on insights. Edge: Lighthouse.
Lighthouse offers 30 features, including room & rate type filtering, metasearch connectivity, custom dashboards, API access, analytics dashboards, and automation tools—many tailored for revenue management and market analysis. Creast, by comparison, has no documented features or unique functionalities, focusing instead on AI review summaries and recommendations, which appear unrelated to revenue management.
For hotels seeking a comprehensive BI platform capable of detailed market analysis, rate shopping, and performance tracking, Lighthouse’s feature set is unmatched. Creast’s focus on review management limits its utility for revenue optimization. Edge: Lighthouse.
Lighthouse’s support and onboarding ratings are 4.73/5, with reviews emphasizing quick, responsive service and helpful support staff. Users note that Lighthouse’s support team is knowledgeable and offers robust assistance, which is critical for integrating and maximizing a complex BI tool.
Creast provides no ratings, reviews, or evidence of customer support quality. Without validation from user feedback, it’s impossible to gauge whether Creast’s support matches Lighthouse’s high standards. For reliable, ongoing support, Lighthouse holds the advantage. Edge: Lighthouse.
Lighthouse integrates with 71 verified partners, including major property management and revenue systems like Visual Matrix PMS, RoomRaccoon, Juyo Analytics, and Fairmas. This extensive connectivity ensures your hotel can consolidate data from multiple sources, streamlining your workflows.
Creast, however, reports no verified integration partners, limiting its ability to connect with other hotel systems. If seamless data flow is essential for your operations, Lighthouse’s integrations provide a significant advantage. Edge: Lighthouse.
Lighthouse’s reviews are overwhelmingly positive, with a 4.8/5 overall rating and a 9.53/10 NPS score based on 529 reviews. Recent reviews from industry professionals highlight its ability to improve revenue forecasting, market insights, and decision speed.
Creast has no reviews or ratings, giving no basis for comparison. Given the volume and recency of Lighthouse’s feedback, it’s the more trusted choice among hoteliers seeking proven satisfaction. Edge: Lighthouse.
Lighthouse’s pricing starts at $200 per month, with no free trial or tiered pricing publicly available. Its transparent pricing model makes budgeting straightforward, especially considering its extensive feature set.
Creast offers no pricing information or trial details, making it difficult to evaluate value or affordability. Without clear pricing, Lighthouse’s more defined cost structure favors your planning. Edge: Lighthouse.
Lighthouse stands out as a comprehensive revenue management platform with a proven track record, extensive features, and a solid reputation backed by hundreds of recent reviews. Its focus on real-time data, integrations, and user-friendly design makes it suitable for hotels committed to optimizing revenue and market positioning.
Creast, while touting AI review management, offers no verifiable evidence of effectiveness or market presence. If your hotel’s priority is data-driven revenue growth, Lighthouse is the clear choice.
Choose Lighthouse for its proven industry impact, feature depth, and responsive support, especially if your hotel operates in a competitive market. Creast lacks the reviews and validation necessary to confidently support your revenue management goals today.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Audiovisual Global Network S.L. |
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| Starting Price | — | From $200/mo |
According to HTR's product database, Creast and Lighthouse Performance share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Audiovisual Global Network S.L. |
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| Custom dashboards | ||
| In-app support | ||
| Metasearch connectivity | ||
| Multi-property consolidation | ||
| Quick rate shopping filters | ||
| Room & rate type filtering |
Showing top differences. 18 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"OTA Insight’s tools have transformed the way I work. They’re like a 24/7 buffet where I can get all the live data I need, any time of the day. I start with a look at Market Insight..."
No published case study for this goal yet.
"You can tell that the product development team bases updates and new features on client feedback. This has helped them make the tools even more user-friendly and comprehensive over..."
What hoteliers love
Users appreciate the platform's ability to provide real-time market insights and pricing strategies. This is deemed valuable for forecasting and plann... Users appreciate the platform's ability to provide real-time market insights and pricing strategies. This is deemed valuable for forecasting and planning against competitor data but some reviews call for more comprehensive data inclusion for better strategic decisions.
Many users commend the intuitive and user-friendly nature of Lighthouse's dashboard, which simplifies data analysis and aids in decision-making. Howev... Many users commend the intuitive and user-friendly nature of Lighthouse's dashboard, which simplifies data analysis and aids in decision-making. However, several reviews suggest improvements in visualization options and integration with mobile devices for better on-the-go access.
The forecasting capabilities are highly rated, providing actionable insights into market demand and helping with pricing strategies. Nonetheless, some... The forecasting capabilities are highly rated, providing actionable insights into market demand and helping with pricing strategies. Nonetheless, some users mention a need for models that account for external market factors, suggesting room for improvement.
Where hoteliers push back
Lighthouse's integration with major hotel systems like PMS and RMS is valued for its ability to reduce manual work and ensure data accuracy. Customiza... Lighthouse's integration with major hotel systems like PMS and RMS is valued for its ability to reduce manual work and ensure data accuracy. Customizable dashboards are particularly useful, though reviews indicate room for deeper integrations and enhanced reporting flexibility.
While the reports and data are valuable, reviews frequently cite issues with slow data refresh rates. Users express the need for quicker updates to re... While the reports and data are valuable, reviews frequently cite issues with slow data refresh rates. Users express the need for quicker updates to remain competitive and accountable for changing daily market conditions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Creast and Lighthouse Performance share many core Business Intelligence features, but each has unique capabilities. Creast offers 0 verified integration partners, while Lighthouse Performance offers 71. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lighthouse Performance leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Creast: No. Lighthouse Performance: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Audiovisual Global Network S.L. has an HT Score of 0 and Lighthouse has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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