D-EDGE - Booking Engine vs. Planet Booking Engine:
Which Is Right for You?

The Decision

Choosing the right booking engine is crucial for your hotel's revenue and operational efficiency. Both D-Edge and Planet aim to streamline bookings and boost direct revenue, but they approach this goal very differently. D-Edge offers a comprehensive platform with a strong track record, while Planet provides a simpler, more limited solution. How do these differences align with your hotel's specific needs?

Neither product is a perfect fit for every hotel; understanding their strengths and weaknesses helps you make an informed choice. Which platform truly matches your hotel's size, complexity, and growth plans?

Is D-Edge or Planet Better for Hotels?

D-Edge and Planet both aim to enhance your direct booking capabilities, but their core strengths diverge sharply. D-Edge is a feature-rich platform designed for hotels seeking advanced revenue management, multi-channel distribution, and comprehensive marketing tools. Planet, on the other hand, offers a straightforward booking engine optimized for simplicity and ease of use, ideal for small properties with minimal technical needs.

D-Edge's extensive feature set (34 unique features) includes multi-lingual support, loyalty integrations, and advanced rate management, making it suitable for hotels with complex pricing strategies. Planet's limited feature set lacks these options but offers a quick setup and easy operation, best for small or budget-conscious properties.

Both products are cloud-based, but D-Edge's broader geographic reach and established presence in Europe, Asia Pacific, and Africa contrast with Planet's focus on North America, South America, and other regions. Would your hotel benefit from D-Edge's global integrations and features, or is a simpler solution like Planet sufficient?

D-Edge vs Planet: Which Should Your Hotel Choose?

If your hotel needs a robust system capable of handling complex rate structures, multi-channel distribution, and marketing campaigns, D-Edge is the clear winner. It is designed for mid to large-sized hotels, especially those seeking to improve revenue through detailed analytics and automation.

If your hotel is small, family-run, or just starting to digitize, Planet offers a budget-friendly alternative that’s easy to implement. It works well if your property has no more than two room types, minimal integration needs, and caters primarily to leisure travelers.

Hotels targeting growth, complex revenue strategies, or multi-property management should lean toward D-Edge. Conversely, solo properties or small operations with limited technical staff will find Planet's simplicity more manageable.

Is D-Edge or Planet Easier to Use?

D-Edge boasts a user rating of 4.6/5 for ease of use, with a well-designed, intuitive interface praised by users for its straightforward navigation. Its onboarding process is rated 4.49/5, and support is highly regarded, with a 4.57/5 rating and many reviews highlighting helpful, responsive assistance.

Planet's ease of use is significantly lower, with a rating of 1.67/5. Reviewers note a steep learning curve, limited customization, and inconsistent support responsiveness, which can frustrate staff unfamiliar with complex systems.

Given the consistent positive feedback and high ratings, Edge: D-Edge.

Which Has Better Features: D-Edge or Planet?

D-Edge has 34 unique features, including multi-lingual and multi-currency support, loyalty program integration, gift vouchers, rate plan comparisons, Google Hotel Ads, Tripadvisor bookings, and social media integration. It also offers flexible rate types, campaign management, and advanced analytics tools—features that are absent in Planet.

Planet's platform lacks these advanced functionalities, focusing primarily on core booking capabilities. Its limited features mean it cannot support complex rate management or extensive marketing efforts.

Edge: D-Edge.

Which Has Better Customer Support: D-Edge or Planet?

D-Edge's support team scores 4.57/5, with reviews highlighting quick, knowledgeable assistance, and a generally positive experience. Hoteliers appreciate the availability of support in multiple languages and the proactive help that reduces downtime.

Planet's support is rated 1/5, with frequent complaints about delays, unresponsiveness, and unresolved inquiries. Several reviews describe support as nearly non-existent, especially after the acquisition by Planet, which has led to deteriorated service levels.

Edge: D-Edge.

Which Has More Integrations: D-Edge or Planet?

D-Edge integrates with 115 verified partners, including major OTAs, PMS systems, and revenue management tools. Notable shared integrations include RevControl, GuestCentric, and yieldPlanet, with additional unique partners like Hoteltime and Climber Analytics.

Planet boasts 195 verified integrations, including many with revenue and channel management tools, but its newer and less mature platform has more reported bugs and fewer functionalities. D-Edge's more extensive and reliable integration network is a significant advantage.

Edge: D-Edge.

Which Do Hoteliers Rate Higher: D-Edge or Planet?

D-Edge is highly rated across various hotel segments, with an overall rating of 4.65/5 based on 184 reviews, most recents within the last six months. Hotels of all sizes, from boutique to city center properties, praise its ease of use, features, and support.

Planet's reviews are scarce, with only three reviews, and mostly negative comments about functionality and support. The limited, older reviews suggest lower confidence in its performance.

Edge: D-Edge.

How Much Do D-Edge and Planet Cost?

D-Edge charges a flat monthly fee of $400, with no implementation or trial charges, making its pricing transparent. Its costs reflect its extensive feature set and support services.

Planet's pricing details are unavailable, but the platform appears to be more limited and potentially less expensive. Nevertheless, given its fewer features and support issues, the value proposition is weaker.

What Type of Hotel Should Use D-Edge?

• Hotels aiming for a sophisticated booking system that maximizes revenue.
• Properties with multiple room types, complex rate plans, and regional marketing campaigns.
• Hotels seeking reliable integrations with OTAs and PMS platforms.
• Brands that value detailed analytics and automation tools.
• Hotels with staff capable of managing advanced features or willing to learn.

Not ideal if your property:

• Is a small, single-room B&B with minimal online presence.
• Has no need for multi-channel distribution or advanced marketing.
• Prefers a low-cost, straightforward booking solution.
• Lacks technical support or staff training capacity.

What Type of Hotel Should Use Planet?

• Small, family-run hotels with simple operations.
• Properties with one or two room types, no complex rate plans.
• Hotels that prioritize quick setup and easy daily management.
• Businesses primarily serving leisure travelers with minimal external integrations.
• Hotels with limited or no tech support resources.

Not ideal if your hotel:

• Is multi-property or plans to expand.
• Needs advanced revenue management or detailed analytics.
• Requires multi-language or multi-currency support.
• Seeks extensive integrations with third-party systems.
• Desires ongoing support and system updates.

D-Edge vs Planet: The Bottom Line for Hotels

D-Edge is a comprehensive platform built for hotels that need advanced features, reliable integrations, and dedicated support. Its extensive capabilities allow you to optimize revenue and streamline distribution, especially for properties with complex needs.

Planet functions best for small, straightforward hotels, or properties with limited budgets and operational complexity. Its ease of setup and use make it suitable for simple booking needs but lack the scalability and support that larger or expanding properties require.

If your hotel prioritizes depth, automation, and reliable support, D-Edge clearly outperforms. For smaller operations with minimal complexity, Planet might suffice, but beware of limited features and support quality.

In conclusion, for your hotel to grow and thrive in competitive markets, D-Edge offers a more proven, feature-rich solution backed by stronger reviews and recent performance data. Planet's simplicity is attractive but falls short for hotels with ambitions beyond basic bookings.