The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 225 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
dailypoint™ shines in customer support , with exclusive features like Guest profiles and Event Based Automations.
Delivra shines in ease of use .
Side-by-side ratings based on 225 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 224 | 1 |
After analyzing 225 verified reviews, dailypoint™ users most value its support services, campaign automation, profile engine, while Delivra users highlight . Click any theme to see what reviewers say.
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Support Services
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Campaign Automation
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Profile Engine
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Email Marketing
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Customization Complexity
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System Performance
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 25 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 149 reviews | — |
| Large (75-199 rooms) ▾ | #3 34 reviews | #24 1 reviews |
| X-Large (200+ rooms) ▾ | #5 12 reviews | — |
By Property Type
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| Boutique ▾ | #2 106 reviews | #30 1 reviews |
| Luxury ▾ | #1 133 reviews | #36 1 reviews |
| Branded / Chain ▾ | #1 71 reviews | — |
| Extended Stay ▾ | #4 13 reviews | — |
By Region
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| North America | #20 1 reviews | #22 1 reviews |
| Europe ▾ | #3 195 reviews | — |
| Asia Pacific ▾ | #5 7 reviews | — |
| Middle East ▾ | #2 15 reviews | — |
Choosing between dailypoint™ 360° – Central Data Management and Delivra hinges on your hotel’s specific needs for guest data centralization versus email marketing automation. dailypoint™ is a comprehensive CRM and data platform, while Delivra focuses solely on email marketing with a straightforward SaaS approach. Which one aligns better with your hotel’s strategic priorities?
dailypoint™ offers robust data management, over 59 integrations, and a high level of customization. Delivra is simpler, with an easy-to-use email platform, but lacks extensive hotel-specific integrations. Do you prioritize detailed guest profiles or streamlined email campaigns?
dailypoint™ is the clear leader due to its extensive reviews, recent positive feedback, and a higher overall rating of 4.53/5. With 149 reviews and a score of 100 on HotelTechReport, it demonstrates stronger industry trust. Delivra, with only one recent review and a 4/5 rating, is much less proven in the hotel space.
If your hotel needs a deep, centralized guest data solution with automation and integrations, dailypoint™ is the logical choice. For straightforward email marketing with minimal integration requirements, Delivra might suffice, but it’s not a competitive equal.
dailypoint™ and Delivra address different hotel marketing challenges. dailypoint™ collects, merges, and uses data from over 200 sources, creating a single guest view to improve personalization, loyalty, and operational efficiency. Delivra specializes in email marketing automation, focusing on creating and managing email campaigns with a simple, intuitive interface.
dailypoint™ is designed for hotels seeking a comprehensive guest data platform that supports multiple channels and systems, including PMS, POS, booking engines, and WiFi. Delivra caters to hotels or properties that primarily need reliable email marketing tools without extensive data management.
The divergence lies in scope: dailypoint™ offers a full CRM, loyalty, and data management ecosystem, while Delivra emphasizes email campaign management. Given their core differences, your choice depends on whether your hotel prioritizes data-driven guest engagement or just email outreach.
If your hotel needs a centralized guest data hub, go with dailypoint™, which boasts a robust platform with extensive integrations, over 28 exclusive features, and a proven track record with large hotel groups like Rotana. Its ability to assemble, cleanse, and activate guest profiles makes it ideal for hotels aiming to enhance personalization and operational efficiency.
On the other hand, if your team requires a straightforward, easy-to-use email marketing tool without complex data needs, Delivra is suitable. Its simple interface, strong market validation, and focus on email automation benefit hotels with lean marketing teams or those just starting their email campaigns.
Hotels with complex guest data, loyalty programs, and multi-channel marketing should favor dailypoint™. Smaller hotels or properties with limited data requirements may find Delivra’s simplicity appealing, but it lacks the hotel-centric features of dailypoint™.
dailypoint™ is rated 4.15/5 on ease of use, reflecting a sophisticated platform that can be complex for new users. Its onboarding process is rated 4.27/5, but some users report a steep learning curve due to its extensive features and integrations.
Delivra, with a perfect rating of 5/5 for ease of use, offers a streamlined, intuitive interface that requires less training. Its focus on email marketing means fewer technical hurdles, making it accessible for marketing teams with limited technical resources.
Edge: Delivra.
dailypoint™ leads with 28 unique features tailored for hotels, including centralized multi-property management, guest profiles, segmentation, automation, and a guest feedback module. Its open API and extensive integrations with over 59 partners add significant value.
Delivra offers no exclusive features for hotels beyond standard email campaign tools. It provides segmentation, automation, and analytics, but lacks the specialized hotel-centric features like guest profiles, loyalty modules, or multi-system integrations.
Edge: dailypoint™.
dailypoint™ maintains a high support rating of 4.51/5, with reviews highlighting quick, responsive service and proactive development. Clients like Hotel München Palace praise its supportive setup team and ongoing improvements.
Delivra’s support score is lower at 3/5, with reviews suggesting room for improvement in responsiveness and backend analysis tools. Its customer feedback indicates that support can be inconsistent, especially when troubleshooting complex automation.
Edge: dailypoint™.
dailypoint™ boasts 59 verified hotel-related integrations, including PMS, booking engines, WiFi, and loyalty systems, making it highly adaptable for hotels of all sizes. Its open API allows for custom connections and future expansion.
Delivra offers no verified hotel integrations, focusing instead on generic email tools. While it supports basic segmentation and automation, it lacks the connectivity necessary for a comprehensive hotel management ecosystem.
Edge: dailypoint™.
dailypoint™ has received 149 reviews with a 4.54/5 rating from hotels across segments, including luxury, resorts, and independent hotels. Recent reviews emphasize its robust guest profiling, automation, and support.
Delivra’s single recent review rates it at 4/5, but its limited hotel-specific feedback diminishes confidence in its hotel industry performance. Hoteliers seeking proven, high-rated solutions prefer dailypoint™.
Edge: dailypoint™.
dailypoint™ charges a flat $600/month, with no implementation fee or trial. Its pricing reflects its enterprise-grade features and extensive integrations, suitable for mid- to large-sized hotels.
Delivra’s pricing is not publicly available, but as a SaaS platform aimed at small to medium businesses, it generally offers tiered plans. Its lower complexity suggests a more affordable entry point but less advanced hotel-specific features.
Not ideal if:
Not ideal if:
dailypoint™ is a comprehensive, hotel-centric CRM and data platform built for complex, multi-property management and personalized guest engagement. Its proven track record, extensive features, and high support ratings make it suitable for larger hotels, resorts, and groups aiming for a data-driven competitive edge.
Delivra offers a simple, user-friendly email marketing solution ideal for small hotels or properties with less complex marketing needs. It can help streamline campaigns but falls short for hotels seeking integrated guest data management and automation.
If your hotel wants a full-scale CRM with extensive integrations and proven reliability, choose dailypoint™. If your team only needs basic email marketing with minimal complexity, Delivra is a decent, low-cost option, but it is not suited for comprehensive hotel marketing strategies.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, dailypoint™ 360° – Central Data Management and Delivra share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized data warehouse | ||
| Centralized multi-hotel/multi-brand solution | ||
| Guest profiles | ||
| Personalized one-to-communication | ||
| Template Editor | ||
| WYSIWYG - HTML Editor |
Showing top differences. 16 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
No published case study for this goal yet.
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
No published case study for this goal yet.
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
No published case study for this goal yet.
What hoteliers love
While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compa... While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compared to other providers as a downside.
There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlinin... There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlining marketing efforts, and improving workflow efficiency.
Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This fe... Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This feature aids in precise guest segmentation and engagement, offering a strategic advantage in personalized marketing initiatives.
Where hoteliers push back
While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs... While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs. This indicates an area for potential improvement to enhance user experience.
There are mentions of system slowness during navigation, suggesting that improving speed could enhance overall user satisfaction and efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dailypoint™ 360° – Central Data Management and Delivra share many core Hotel CRM & Email Marketing features, but each has unique capabilities. dailypoint™ 360° – Central Data Management offers 59 verified integration partners, while Delivra offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Delivra leads in ease of use at 5.0/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dailypoint™ 360° – Central Data Management: No. Delivra: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dailypoint™ has an HT Score of 100 and Delivra has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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